Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org

Kaiser Permanente Reviews in San Francisco, CA

Updated December 14, 2014
Updated December 14, 2014
1,796 Reviews
3.7
1,796 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
414 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 158 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 201 reviews)


Cons
  • Work life balance available to doctors; not the same for administrative staff (in 45 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

508 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company, too much organizational complexity

    Current Employee - Program Manager III in Oakland, CA
    Current Employee - Program Manager III in Oakland, CA

    I have been working at Kaiser Permanente full-time (more than an year)

    Pros

    Focus on work like balance, Friendly work environment, Mission driven

    Cons

    Organizational complexity, Slow decision making, Beauracracy

    Recommends
    Neutral Outlook
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Account Manager in San Francisco, CA
    Current Employee - Associate Account Manager in San Francisco, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Office culture is average, personal growth is slightly above average, very great company values, amazing benefits, and pay is good.

    Cons

    There are tough times--like the winter months, where we have to work longer hours.

    Advice to ManagementAdvice

    Management isn't doing anything too bad--they seem to be dealing with health care reform pretty well.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    A fascinating company strategically bridging the Kaiser Health Plans and the Permanente Medical Groups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA

    I worked at Kaiser Permanente

    Pros

    Excellent management team, with no big egos.

    Cons

    While somewhat hampered in flexibility by the parent company, the employees greatly benefit from the very generous benefits from the Health Plans, including retiree health care.

    Advice to ManagementAdvice

    Change the performance rating system so that they are fair and accurate.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great teamwork and really cater to patient experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Staff RN in San Francisco, CA
    Former Employee - Staff RN in San Francisco, CA

    I worked at Kaiser Permanente part-time (more than 3 years)

    Pros

    Really focus on patient experience and plan of care that involved families.

    Cons

    Need better staff engagement and career development opportunities for staff.

    Advice to ManagementAdvice

    Support services should not be cut t the expense of professional employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Corporate side of this company is completely dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Consultant in Oakland, CA
    Current Employee - Communications Consultant in Oakland, CA

    I have been working at Kaiser Permanente

    Pros

    1. Good pay
    2. decent benefits
    3. Many nice people

    Cons

    1. Crazy inept managers, especially at executive level.
    2. Information Technology is extremely hostile to internal staff
    3. Lotus notes, IBM, and IE8. Nuff said.
    4. They said they want to hear your opinion, but call you insubordinate if you actually offer it.

    Advice to ManagementAdvice

    Get over yourselves. It's really not that important unless you're front line doctors and nurses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Wild Ride that was demanding and at times required much blood, sweat and tears. Overall burned me out but was rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Consultant Specialist in Pleasanton, CA
    Former Employee - Solutions Consultant Specialist in Pleasanton, CA

    I worked at Kaiser Permanente

    Pros

    It was cool to be a major individual contributor to a critical MEGA project spanning from conception to multiple implementations across the US & HI.
    Health Benefits/401k/Pension after 5 yrs service (woohoo!)
    Compensation/bonus was excellent. You will work your butt off, but you will be taken care of for it. The key is to come in at the highest salary possible and watch it climb 2.5 - 3% yr after yr. The ~25k yearly bonus is also a welcome reward. I was lucky to negotiate that at hire. I believe they have changed the bonus structure a bit just this year to now include all IT staff (thus lowering everyone's payout).
    Very cool and intelligent coworkers.
    Managers were generally sharp Individuals who were easy to approach. (in my experience). They know your a pro and let you do what you need to do your way.
    Ability to work remote. Some teams were remote 50-75% of the time.

    Cons

    Poor organization and communication was constantly an issue on most all major endeavors.
    Many times things were done by seat of the pants, last minute, off the cuff, firefighting mode single person putting the task on their backs and perform heroics to accomplish the task. This is because they sorely need more IT staff.-
    Extremely political - just ludicrous.
    Extremely overburdened by processes, rules, procedures.
    You need to spend six months at least to get the lay of the land and figure out how to accomplish things in this IT bureaucracy.
    It's a huge enterprise with 165k+ employees and ~10 million members.
    Getting anything done is extremely difficult for a legion of reasons.

    Advice to ManagementAdvice

    I've seen accurate info in plenty of other post that MGMT should heed.
    All in all I am very glad I spent years in KPIT. What I have learned and earned
    has and will help me get where I need to go.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 31 people found this helpful  

    Old school thinking will lead to stagnant growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Non-clinical Services Coordinator in Oakland, CA
    Current Employee - Non-clinical Services Coordinator in Oakland, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    +Great health benefits
    +Stable company that has long history
    +Well known and large in size
    +Ahead of its competitors
    +Able to leverage technology
    +Able to adapt to changes

    Cons

    -Even when you're more competent, highly skilled and has great potentials, hiring managers will go with "experience and previous title on paper". Sadly, in KP it is not what you know, but who you know.

    -KP can't assess talent and won't grow its new work force (less than 5 years of services at KP). They sometimes hire from the outside for people with the "right" experience.

    -Lack of training programs and opportunities for new work force (less than 5 years of services at KP)

    -Horrible recruitment services. If you apply from the outside, you know how much of a black hole it is to apply on kp.org. It is not that much if you're a current employee applying to internal positions. Most KP recruiters are not helpful or friendly.

    -Pay raises are very little and are capped out at a certain percentage each year.

    -Each department is slow to make changes due to its large size and bureaucratic nature

    -Lazy, and incompetent employees still allow to work, causing headaches for other dedicated, hard working, and competent employees.

    Advice to ManagementAdvice

    Listen more to ideas from your employees when they identify problems and risks that need to be addressed. Also, change your way of assessing and recognizing your talented and skillful workforce. Provide more opportunities to train and develop your newer employees to promote loyalty. Need to get rid of leeches aka lazy, incompetent, and not dedicated employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Talented Workforce and Great Mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Oakland, CA
    Current Employee - Senior Program Manager in Oakland, CA

    I have been working at Kaiser Permanente

    Pros

    Kaiser seems to operate true to its core mission with integrity and dedication to what's best for the patient. Colleagues are exceptionally smart, dedicated, and typically enjoyable to work with. Work is interesting with high value to the company and to patients. It's fast paced.

    Cons

    The environment can produce fear and retribution, people and departments come and go regularly. Job stability and promotion are typically granted to management level employees who sometimes seem to be unaccountable for their own behavior.

    Advice to ManagementAdvice

    Stay transparent and expand your definition of inclusion

    Recommends
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    No consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff Assistant in Antioch, CA
    Former Employee - Senior Staff Assistant in Antioch, CA

    I worked at Kaiser Permanente

    Pros

    Benefits, employees, facilities, education,

    Cons

    Constant operational changes.
    Too many meetings. Takes away from patient care with no approved overtime.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Honest review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in Oakland, CA
    Current Employee - Systems Administrator in Oakland, CA

    I have been working at Kaiser Permanente

    Pros

    Office culture is easy going and will be nice at times.

    Cons

    Lot of process in place but don't see people following them. Most of the departments function like an individual entity, but they claim, they are one big organization. Work gets done but not at the pace required.
    Don't see much growth for consultants.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Kaiser Permanente? Share Your Experiences

Kaiser Permanente

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.