Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org

Kaiser Permanente Reviews in San Jose, CA

Updated November 12, 2014
Updated November 12, 2014
1,759 Reviews
3.6
1,759 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
394 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 158 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 201 reviews)


Cons
  • Work life balance available to doctors; not the same for administrative staff (in 45 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to volunteer at

    Former Employee - Junior Volunteer in San Jose, CA
    Former Employee - Junior Volunteer in San Jose, CA

    I worked at Kaiser Permanente (more than 3 years)

    Pros

    I was a junior volunteer here all throughout my high school years and it was a great way to meet people from other high schools in the area. We did a lot of busy work like handing paperwork to nurses, but this also gave us a lot of face time with the nurses, which allowed us to get familiar with what they had to do. We interacted a lot with the patients through discharging them, giving labor and delivery tours, and going to their room with a complimentary gift cart filled with all sorts of goodies to cheer them up. It was quite a rewarding experience. I volunteered there when Debbie Smith and Terri Brown were the coordinators and they were fantastic!

    Cons

    There are some really busy days and some veeeeerrrryyy slow days, so bringing in homework is always a plus!

    Recommends
  2.  

    Great company but needs transparency and management need to be open to new ideas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in San Jose, CA
    Current Employee - Project Manager in San Jose, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Wonderful mission with Dedicated team of people

    Cons

    Management can be narrow visioned, not open to ideas or not looking at things from company-wide perspective

    Advice to ManagementAdvice

    Coach Management to genuinely care and listen to their staff - which can be the best motivator for higher productivity.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I'm a lifer, but only because I have to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Clerk in San Jose, CA
    Current Employee - Pharmacy Clerk in San Jose, CA

    I have been working at Kaiser Permanente full-time (more than 10 years)

    Pros

    Full benefits (paid!) medical and dental with a minimum of 24 hours worked per week. Many Kaisers in the area, so transferring is always an option if you move.

    Cons

    Poor life/work balance. Educational Leave earned is never granted due to "operational needs", thus one has a very
    hard time moving ahead. Weak union; in bed with management, allows our vacation seniority to be taken away, allows for scheduling changes w/o proper notice to employee. Poor 401k matching

    Advice to ManagementAdvice

    Allow your staff to learn and grow!! Some of us don't want to be clerks our whole life. We would love to be with Kaiser in other, well - paid fields such as radiology or nursing, but can never take a few hours off, or a day off with our hard earned Ed Leave to take pre-req classes because your management tells us the dept isn't fully staffed. We hear this year after year! Very unfair and doesn't give us a very high opinion of our employer.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    STAFF DOES NOT THRIVE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in San Jose, CA
    Current Employee - Supervisor in San Jose, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Excellent pay and benefits

    Cons

    The Kaiser system does not care about patients only $$. Staff is shut down when they bring concerns to management so no one says anything anymore. There is no work/life balance, most staff is on overload and stressed out. No communication between management and staff. Decisions made by management and then changed the next week, no consistency or transparency.

    Advice to ManagementAdvice

    Read any of the "cons" and take what you will.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lab Assistant III in San Jose, CA
    Former Employee - Lab Assistant III in San Jose, CA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    Kaiser is a secure, world-class hospital which offers a various opportunities for their employees. Kaiser continues to 'thrive' and be the best in their business.

    Cons

    Not willing to help there own in career advancement, though the opportunities are there. Also, not a very forgiving company towards employees (equally) who have committed a NON-gross act or who have broken a NON-gross rule. It's "off-with-head" (without entertaining any other option)

    Advice to ManagementAdvice

    Be more forgiving towards employees who commit a bad act or who have broken a rule (especially on the FIRST OFFENSE) and never deem an employee "not hireable" in the record, for that employee may have rehabilitated and if the 'sin' that was committed was not a GROSS one, then definitely one should be allowed to come back after a 'set time' has passed. Keep everyone 'thriving' :) Former employee of San Jose Kaiser

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Time has pasted very fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Staff Assistance in San Jose, CA
    Current Employee - Senior Staff Assistance in San Jose, CA

    I have been working at Kaiser Permanente full-time (more than 8 years)

    Pros

    Good retirement benefits for the future.

    Cons

    Pay can be very low, unless you are in the medical field.

    Advice to ManagementAdvice

    Remember Administrative Assistance bring something to the table.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Unjust Termination

    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Kaiser Permanente full-time (more than an year)

    Pros

    Great Company and awesome benefits

    Cons

    Poor management. Was terminated just because a manager didn't like me. Went from union to non-union after promotion. Then everything changed. I worked hard and was an asset to the company, however poor management caused this unjust. This was a waste of time, money and training. All this knowledge was thrown out due to pure envy and hatred.

    Advice to ManagementAdvice

    Listen to the staff, because they are affected by poor management first hand.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    I loved Kaiser I worked there for 19 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SPD Manager in San Jose, CA
    Former Employee - SPD Manager in San Jose, CA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    the dedication to their patients

    Cons

    Management that throws a 19 year employee out the door like a criminal based on a directors decision who was in place for no more than a month. I had no one listen to my side.

    Advice to ManagementAdvice

    Please bring terminations to a regional level for those employees who have been dedicated to Kaiser for many years and have had good evaluations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    It was a good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operator in San Jose, CA
    Former Employee - Operator in San Jose, CA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    Can move up in the company

    Cons

    Not so compassionate to employees

    Advice to ManagementAdvice

    All people are human beings

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    I had a wonderful experience working with Kaiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior PBX Operator in San Jose, CA
    Former Employee - Senior PBX Operator in San Jose, CA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    Great pay, great benefits. Worked with some awesome people.

    Cons

    Think they should be kinder to their employees.

    Advice to ManagementAdvice

    Treat your employees like human beings!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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