Kana Reviews

Updated September 23, 2014
Updated September 23, 2014
39 Reviews
2.9
39 Reviews
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Kana President and CEO Mark A. Duffell
Mark A. Duffell
12 Ratings

Employee Reviews

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  1. 3 people found this helpful  

    a good transition job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA

    I worked at Kana full-time (more than an year)

    Pros

    good working environment. Kana has great software product line.

    Cons

    career path and growth are limited.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Company cares very less for the employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL

    I have been working at Kana full-time (more than 3 years)

    Pros

    Perks when you are active on the project

    Cons

    Low salary, Hardly appreciate the employee for the good work.

    Advice to ManagementAdvice

    Consider evaluating employee compensation as per the performance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Overworked but underpaid

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kana full-time (more than an year)

    Pros

    Flexibility with work schedule
    You can work from home when you need to
    Good training

    Cons

    Salary is not competitive
    Bonus is low

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  5.  

    an ok company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kana

    Pros

    the staff are all dedicated and hardworking

    Cons

    the amount of work piles on. there is an unstated expectancy to get it completed even if it requires working out of hours. they give excuses why they can't promote you..fiscal budgets, etc.

    Advice to ManagementAdvice

    put your egos to the side more.

  6. 2 people found this helpful  

    A chance to work with a lot of talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Menlo Park, CA
    Current Employee - Senior Software Engineer in Menlo Park, CA

    I have been working at Kana full-time (less than an year)

    Pros

    Nice work environment. Talented people.

    Cons

    Company got too big, went too wide, and top management made tactical moves in engineering which proved to slow things down.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Kana full-time (less than an year)

    Pros

    Possibility to outshine middle management

    Cons

    Only a few key people who actually know whats going on but who are also unreachable

    Advice to ManagementAdvice

    Hire more engineers and less middle managers

    Doesn't Recommend
    No opinion of CEO
  8. 4 people found this helpful  

    Worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer
    Former Employee - Technical Support Engineer

    I worked at Kana full-time (more than 3 years)

    Pros

    Dress attire and free snacks I guess...

    Cons

    Everything. This place is a train wreck and I'm shocked they are still around.

    Advice to ManagementAdvice

    Blow it up....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Great people forced to work long hours for very little recognition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kana full-time (more than 3 years)

    Pros

    Get to travel (but not always to great locations)

    Cons

    Forced to work long hours for very little recognition or reward. Entrenched senior management care little about their staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Opportunity to be challenged but must ask for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Services Consultant in Sunnyvale, CA
    Former Employee - Professional Services Consultant in Sunnyvale, CA

    I worked at Kana full-time (more than an year)

    Pros

    Great area of business to be challenged and lots of interesting projects. Teams usually have high caliber people.

    Cons

    A clear segmentation between upper management and rest of organization. Not a team atmosphere when it comes to all levels of the organization.

    Advice to ManagementAdvice

    Get in the trenches every once in a while. Recognize key employees and you will keep them longer.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    This company is re-engineering their long term business strategy and going through re-sizing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kana full-time (more than 3 years)

    Pros

    Very friendly work environment especially in the Mountain View office.

    Cons

    Workload in engineering is heavy in times. And, sometimes you are pushed into unfamiliar area with very little time to pick up the new things. It can be quite intense on new engineer.

    Neutral Outlook
    No opinion of CEO

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