Kangaroo Express

  www.kangarooexpress.com
  www.kangarooexpress.com

Kangaroo Express Reviews

Updated December 20, 2014
Updated December 20, 2014
57 Reviews
2.3
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Dennis G. Hatchell
22 Ratings

Review Highlights

Pros
  • You get to meet a lot of new people as well as get to know you're regulars (in 2 reviews)

  • meeting new customers and new people (in 2 reviews)


Cons
  • under paid , bad upper management no full time no benfits , (in 5 reviews)

  • I work minimum wage, but there is no such thing as a raise after one year (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome great customer service friendly

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kangaroo Express

    Pros

    friendly Customers being able to make the customers happy and love coming here knowing that it's very clean it's caring

    Cons

    Rude mean customers bad attitudes

    Advice to ManagementAdvice

    You dont always have to be mean and hard to have great workers

  2.  

    I have been working at Kangaroo Express

    Pros

    You meet a lot of people and the work is easy. All work is straight to the point and very easy.

    Cons

    Many pockets of people always complaining. Drunk customers might be a minus on third shift.

  3.  

    Great experience and working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Austinville, VA
    Former Employee - Sales Associate in Austinville, VA

    I worked at Kangaroo Express part-time (less than an year)

    Pros

    Your regular customers make you feel at home, like having another family.

    Cons

    Opportunity to advance was put on a freeze. The GM was not a very good one, never took accountability for anything

    Advice to ManagementAdvice

    Make your employees feel like they are important and the work that they do.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Loveed it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Charleston, SC
    Former Employee - Assistant Store Manager in Charleston, SC

    I worked at Kangaroo Express full-time (more than 10 years)

    Pros

    Fun fast and love the folks

    Cons

    Robbery that's all that was my far

    Advice to ManagementAdvice

    Keep it professional

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overworked and underpaid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Fayetteville, NC
    Current Employee - Assistant Store Manager in Fayetteville, NC

    I have been working at Kangaroo Express full-time (more than an year)

    Pros

    Good dental and eye insurance. Hours are quite flexible with other life responsibilities. Always get 40 hours without a doubt! Immediate management/store manager great to work with.

    Cons

    Limited benefit plan health insurance sucks. Upper management such as District Manager needs some lessons in how to talk to employees. Puts you down and talks horribly to you in front of other employees.

    Advice to ManagementAdvice

    Provide positive comments not just negative ones. Provide more comprehensive training and expectations for managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Jacksonville, FL
    Current Employee - Store Manager in Jacksonville, FL

    I have been working at Kangaroo Express full-time (more than an year)

    Pros

    I've been with Kangaroo Express for 2 years now. They have treated me very well and I have gotten a couple of decent raises. We've got a good store team with very little turnover. I just earned my college degree and I am using this position as a springboard for a District Manager Trainee role. If you are surrounded by a good crew of associates,, it is a good job. I am planning on making it a career.

    Cons

    Sometimes it is hard to find good help.

    Advice to ManagementAdvice

    Add a tuition reimbursement program.

    Recommends
    Positive Outlook
  8.  

    Depends on your location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Kangaroo Express full-time (more than an year)

    Pros

    Cashiers start above minimum wage, promotions possible, fun atmosphere if you are in one of the newer stores, nice touchscreen registers

    Cons

    Also depends on location but likely very high customer volumes, store managers low salary, assistants about 10 hourly, swing hours

    Advice to ManagementAdvice

    Corporate needs to address the condition of some stores and focus less on marginal profits

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Sales Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kangaroo Express part-time (less than an year)

    Pros

    Friendly environment, flexible schedules, fast paced

    Cons

    compensation, some customers, no benefits for part time

    Recommends
    Positive Outlook
  10.  

    It was a wonderful life learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Hoover, AL
    Current Employee - Assistant Manager in Hoover, AL

    I have been working at Kangaroo Express full-time (more than an year)

    Pros

    I enjoyed meeting all different kinds of people. It was a very diverse group of customers.

    Cons

    Lack of advancement in career.

    Advice to ManagementAdvice

    No advice to share.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    It's a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Greenwood, SC
    Current Employee - Store Manager in Greenwood, SC

    I have been working at Kangaroo Express full-time (more than 8 years)

    Pros

    They work with your schedule and everything is hands on.

    Cons

    You get paid holidays and sick days. The only problem I had is keeping good employees.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Kangaroo Express? Share Your Experiences

Kangaroo Express

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.