Kangaroo Express Reviews

Updated August 31, 2015
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2.5
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Dennis G. Hatchell
41 Ratings

Pros
  • You get to meet a lot of new people as well as get to know you're regulars (in 2 reviews)

  • meeting new customers and new people (in 2 reviews)

Cons
  • All associates are only part time unless if the store has a spot for a full time employee, lack of hours for store operations, (in 5 reviews)

  • Minimum wage and u gotta wait forever to get a raise (in 5 reviews)

More Pros and Cons

104 Employee Reviews

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  1. Helpful (1)

    worst company to work got

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tennessee City, TN
    Former Employee - Cashier in Tennessee City, TN
    Doesn't Recommend

    I worked at Kangaroo Express full-time (More than a year)

    Pros

    there are no good reason to work for this company unless you are desperate for a job

    Cons

    pay work hours and they don;'t treat there employees well


  2. Helpful (1)

    worst job I have ever had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Fayetteville, NC
    Current Employee - Store Manager in Fayetteville, NC
    Doesn't Recommend
    Approves of CEO

    I have been working at Kangaroo Express full-time (More than 10 years)

    Pros

    none no advancement for the cashiers , no full time unless you are management

    Cons

    under paid , bad upper management no full time no benfits ,

    Advice to Management

    better pay and get the upper management dsm rsm for the Fayetteville area out


  3. Helpful (2)

    Horribleworking conditions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kangaroo Express full-time (More than 3 years)

    Pros

    this company takes over smaller chains and then spits out all the old manangement one by one

    Cons

    Fabricates reasons to fire people

    Advice to Management

    appreciate your employees and treat them like people, not machines


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  5. Helpful (1)

    As bad as Wal-Mart

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL
    Disapproves of CEO

    I have been working at Kangaroo Express part-time (Less than a year)

    Pros

    Free sodas and hot dogs (which after a while becomes a con)

    Cons

    Everything. Management is incompetent. You'll never know when you are working until the day before the week begins. Corporate goes out of its way to show that it doesn't care. Plus, you may have to work Christmas, Thanksgiving, and New Year's. Customers seem seem especially rude here and I have worked retail before so I am familiar with rude customers.

    Advice to Management

    I'll give advice to corporate instead seeing as that most of the problems stem from that level. Instead of cutting money off from stores that are doing poorly invest better into them so they can better improve their stores and customer experience and treat employees like actual human beings instead of indentured servants.


  6. Helpful (2)

    Worse job I every had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Jacksonville, FL
    Former Employee - Store Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Kangaroo Express full-time (More than a year)

    Pros

    Only if you are a morning person-Mgmt day starts @ 5am

    Cons

    No am help when trying to finish reports by deadline & work morning rush No help from district mgr with store staffing Expected to work 60 hrs a week

    Advice to Management

    Assist your store managers


  7. Helpful (2)

    Unappreciated and feel devalued and trapped everyday!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Memphis, TN
    Former Employee - Store Manager in Memphis, TN
    Neutral Outlook
    Disapproves of CEO

    I worked at Kangaroo Express full-time (More than 3 years)

    Pros

    Pay is competitive. When actually allowed to do out job without being bombarded by 50,000 meaningless emails, and not be micromanaged like 2 year old children, I for the most part enjoy my job.

    Cons

    No respect. No appreciation. We are told to treat our employees with respect and like we want to be treated, but yet DMs can talk to managers any kind of way they see fit---crazy! We are more or less threatened with our jobs anytime someone does something stupid we all have to be punished for it... This comes from dm and regional people. The company has been sending emails out reminding us of core values... The DMs and above are the ones who need the refresher course. It's actually so ridiculous that it is comical! We are to respond to all emails in a proper time frame, but our bosses frequently flat out don't respond to our emails or answer phone calls.

    Advice to Management

    Get out in the field and talk to managers candidly. Even ask HR If they have had any complaints. HR did nothing for me and the complaint I called in. Basically dismissed me. Wake up! Managers are leaving and even taking lower paid jobs, serious pay cuts, just to get away from this company. Quit adding more work to us while cutting out man hours--- we really don't posses super powers!


  8. Helpful (3)

    Company needs to do more for their associates. They let it show daily that they don't care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kangaroo Express full-time (More than a year)

    Pros

    I love working with the customer and helping people

    Cons

    The upper management and the fact that you never have any help. I never see my child


  9. Helpful (1)

    Worst nightmare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Augusta, GA
    Current Employee - Cashier in Augusta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kangaroo Express part-time (More than 3 years)

    Pros

    New faces and thats all nothing else good

    Cons

    Rat infected no raises and no advancements even after 2 yrs......they rather hire from the outside inexperienced n want u to train the person without getting paid for training

    Advice to Management

    Remember where ya ccamefrom


  10. Great relationship with co workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Orlando, FL
    Current Employee - Cashier in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kangaroo Express part-time (Less than a year)

    Pros

    it's a nice place to work if you need a shot at the last minute. Great relationships with customers.

    Cons

    Management is very horrible. They police us instead of the customers that actually shoplift.

    Advice to Management

    Hire management with actual experience.


  11. Helpful (1)

    Poor communication from corporate; Corporate expects to much from managers without compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Durham, NC
    Former Employee - Store Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kangaroo Express full-time (More than 5 years)

    Pros

    As a Store Sales Manager, I had a little bit of lead way when it came to making my own schedule

    Cons

    The treatment of the managers from the coorperate office is unfair. The Corporate does not listen to the managers and the expectations are too great for the conditions the managers and employees work under. This company has a blind eye to what is actually needed at store level.

    Advice to Management

    If you are a Store Sales Manager, get out now. If you continue with this company like I did for 10 years you will have medical problems because of the stress the corporate office puts you under. This company is going down hill fast.



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