Kangaroo Express Reviews

Updated March 24, 2015
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2.3
70 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Dennis G. Hatchell
29 Ratings

Pros
  • You get to meet a lot of new people as well as get to know you're regulars (in 2 reviews)

  • meeting new customers and new people (in 2 reviews)

Cons
  • under paid , bad upper management no full time no benfits , (in 5 reviews)

  • I work minimum wage, but there is no such thing as a raise after one year (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Deplorable condtions for hourly employees. Management is ineffective.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Chattanooga, TN
    Current Employee - Cashier in Chattanooga, TN

    I have been working at Kangaroo Express part-time (more than a year)

    Pros

    There is nothing about this company that would make this a good place to work. I refuse to even be a customer after being an employee.

    Cons

    Hourly employees are constanly forced to work overtime with no notice. I was a PART-TIME employee that regularly worked 60 hour weeks. the company them forced me to take a vacation without pay for 3 weeks so that my adverage hours will drop so that they would not have to offer me benefits. Managers dont take responsiblity for the stores they run or the people they hire. We trained and lost 4 people in two weeks.

    Advice to ManagementAdvice

    Training needs to be GREATLY improved before people who have no mamangment experience take over stores. Managers need to enfore company rules and cover shifts as per company policy when people call out of work. There is no excuse for a PART-TIME employee to be FORCED to work 16 hours shifts because managment refuses to releive them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Green Cove Springs, FL
    Former Employee - Sales Associate/Cashier in Green Cove Springs, FL

    I worked at Kangaroo Express

    Pros

    customers and employees love customer service

    Cons

    management was unorganized, lost managers

    Doesn't Recommend
    Neutral Outlook
  3. Total waste of time.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kangaroo Express

    Pros

    Not much good. Free drinks during your shift is only benefit you will receive.

    Cons

    Underpaid. Overworked. Bullied from both coworkers and management. Crazy hours. Very high probability of being robbed.

    Advice to ManagementAdvice

    Care about the employees. Train them thoroughly before putting them on the floor. Pay mor than minimum wage.

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  5. I find that Kangaroo is a wonderful place to work and is a very friendly company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kangaroo Express

    Pros

    Very good chances to move up in the company

    Cons

    None that I know of

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. Discriminating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Sales Manager in Charlotte, NC
    Current Employee - Store Sales Manager in Charlotte, NC

    I have been working at Kangaroo Express full-time (less than a year)

    Pros

    Some staff friendly, decent pay

    Cons

    No communication, they like to cut women down

    Advice to ManagementAdvice

    Grow a set and learn to ask people questions before assuming

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. I love this job but I'm trying to advance my career.

    Current Employee - Sales Associate in Dawson, GA
    Current Employee - Sales Associate in Dawson, GA

    I have been working at Kangaroo Express part-time (more than 3 years)

    Pros

    I like working with my customers.

    Cons

    dealing with customers attitude

    Advice to ManagementAdvice

    It's a good company to expand and learn things you never thought you would learn as a sales associate and it helps you learn math skills, communication skills, and attitude skills.

    Recommends
    Positive Outlook
  8. My experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kangaroo Express

    Pros

    I loved the fact that we were paid weekly.

    Cons

    Some of the most rudiest customer's.

  9. good company to for, there is plenty of room to move up in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Assistant Manager in Ocala, FL
    Former Employee - Lead Assistant Manager in Ocala, FL

    I worked at Kangaroo Express full-time (more than 10 years)

    Pros

    You can make good business and personal contacts.

    Cons

    Sometimes you don't get the training you need to preform your job correctly.

    Advice to ManagementAdvice

    Remember the people that work for you likes to do similar things as you, so treat them like you would like to be treated.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Kangaroo Express Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Huntsville, AL
    Former Employee - Cashier in Huntsville, AL

    I worked at Kangaroo Express

    Pros

    It is a good temporary part-time job for going to school.

    Cons

    Just like all gas stations, no breaks or lunches are allowed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. Long Hours...Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Charleston, SC
    Former Employee - Store Manager in Charleston, SC

    I worked at Kangaroo Express

    Pros

    Little experience required
    Entry level
    Easy interview process

    Cons

    Long Hours...Low Pay (60-70 hours a week)

    Advice to ManagementAdvice

    Please provide more training to managers before allowing them to get their own stores.
    Please ensure that all managers have an assistant manager. Do not hinder the hiring process of assistant managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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