Kaplan Reviews

Former Employee – worked at Kaplan

Pros – Excellently organized resources
Welcoming culture and people
Decent pay if you are OK with part-time, irregular hours
Clear expectations, training, evaluations, and feedback
Interactions with motivated students makes the job rewarding
No grading homework!

Cons – There are a ton of resources to learn about
Even with a really good training program, you may feel unprepared to answer specific questions
The nature of part time work and irregular hours

Advice to Senior Management – Keep up the good work. This has been one of my favorite places to work. I wish there were a way to work here during more traditional hours so that I did not have to be away from my family during prime family time. I understand that the courses have to meet student schedules, though. I think you offer solid training, feedback, and have a high job satisfaction rating from many short-term and ultimately transient employees.

Yes, I would recommend this company to a friend

Current Employee – been working at Kaplan

Pros – You have a lot of freedom and it is a pretty easy job. You are on your own for most of it and that means free time at work to do other stuff.

Cons – The building is in poor condition. The students can be very stuck up and rude, and the company as a whole is not supportive of the individual centers.

Advice to Senior Management – Support your centers more. They need the resources to be able to support and treat your paying clients well so that they don't prep with anyone else.

Yes, I would recommend this company to a friend

Former Employee – worked at Kaplan

Pros – The Los Angeles management team was one of the best compared to other areas that I have worked in.

Cons – HR and Benefits were difficult to navigate

Advice to Senior Management – Be aware of how to provide available benefits to employees in a timely manner

Yes, I would recommend this company to a friend

Current Employee – been working at Kaplan

Pros – It is a recognizable name/ brand, since they advertise so much everywhere.

Cons – Would give me projects that were impossible to complete. Didn't listen to my objections/ attempts to explain why more time was needed. Got incredibly burnt out then left.

Advice to Senior Management – If you need a new product developer every year then that says something about your department

No, I would not recommend this company to a friend

Former Employee – worked at Kaplan

Pros – Employees and management are warm, motivated and highly intellectual. It is very apparent that the staff are working at Kaplan because they want to be there.

Cons – Salary is less than what one might make in a financial institution, but is on-par with or exceeding the salaries at other mission-based or retail organizations.

Advice to Senior Management – Great leaders and approachable.

Yes, I would recommend this company to a friend

Current Employee – been working at Kaplan

Pros – Working with students at key points in their lives, networking with fun and interesting people, great opportunities to learn and hone skills such as public speaking, teaching, and consulative selling

Cons – Constant criticism, micro-managing to outrageous degrees, high expectations with little resources to execute, and very demanding

Advice to Senior Management – Compensate employees properly considering the amount of work, loyalty and dedication you demand

Current Employee – been working at Kaplan

Pros – Tremendous opportunity for growth within the technology field

Cons – Bonuses and raises do not seem to be merit based.

Advice to Senior Management – Invest more in your employees, This investment will allow the employee to become more proficient in their field. This, in turn, will allow them to do their job more efficiently.

Current Employee – been working at Kaplan

Pros – Great place to grow as an employee. Look for open opportunities to establish a career path and go for it!

Cons – Lot's of work and often understaffed. The payscale seems to fall below that of comparable jobs at other companies with like positions.

Advice to Senior Management – Payscale should be increased to close the gap between outside companies and internal positions. Make the positions more attractive with clear career advancement.

Yes, I would recommend this company to a friend

Current Employee – been working at Kaplan

Pros – A good place to work as a student or part-time, with flexible hours available, and a better environment than other comparable workplaces with same pay level- i.e retail or food service. You will gain lots of work experience here.

Cons – The demands of the job are sometimes more than can be expected for a part-time position at this pay level.

Advice to Senior Management – none

Yes, I would recommend this company to a friend

Current Employee – been working at Kaplan

Pros – Flexible hours that work well with having a different full-time job (mostly nights and weekends), a great system for raises based on students' ratings, a good system for moving people with good student ratings up to teacher trainers, etc., always receiving posts about full-time management jobs within Kaplan

Cons – It can sometimes be difficult to get enough hours if you only teach one test, the raises are based on how many students rate you as "excellent" while "good" does not count for anything

Advice to Senior Management – I think that they're doing a great job. If your manager is MIA, it obviously makes life more difficult, but that just depends on which center you work for. How responsive they are when you initially inquire about an interview probably reflects well on how they will be as your manager. I think that there are great opportunities for growth here.

Yes, I would recommend this company to a friend