Kaplan Reviews

Updated August 4, 2015
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3.2
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Recommend to a friend
Approve of CEO
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Tom Leppert
5 Ratings

Pros
  • Flexible hours, work from home, decent time off, the work can be pretty interesting (in 9 reviews)

  • can do very part time, seasonal classes around graduation times (in 14 reviews)

Cons
  • This position is only on call, part-time, wish they had more shifts or even a full time position open for role (in 10 reviews)

  • No work-life balance, very late hours (in 5 reviews)

More Pros and Cons

254 Employee Reviews

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  1. A company that listens to its employees!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is great to work for. Very structured virtual setting, all nice colleagues, work/life balance. It is possible to speak directly to executive management team without anxiety.

    Cons

    Sometimes the transitions are tough and they fire many awesome people and it's pretty tough during those periods.

    Advice to Management

    Continue leading by the same principles, good job.


  2. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Executives seem to care about employees and are approachable. Employees are treated fairly well and are provided with nice benefits.

    Cons

    Inept managers keep their jobs regardless of the number of good employees who jump ship. Compensation could be better.

    Advice to Management

    Listen to front-line employees when they report problems with mangers, continue to acknowledge employees who do a good job.


  3. Good colleagues, corporate structure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with are wonderful, for the most part. Very smart and engaged, and really care about student learning. Those who don't care don't last long!

    Cons

    You're teaching from a script most of the time. Even though you're encouraged to add your own personality to it, you're still required to stay with it.

    Advice to Management

    Better performance reviews of mid-level managers. I would have stayed a lot longer with a boss who cared more about his employees.


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  5. Patent Legal Assistant

    Current Employee - Patent Legal Assistant in Holmdel, NJ
    Current Employee - Patent Legal Assistant in Holmdel, NJ

    I have been working at Kaplan full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very laid back office; amazing people. Great place to work. Casual dress; hardly no client contact; modern office space; everyone keeps to themselves but at the same time it's a small, family-like office.

    Cons

    Pay rate is average for central NJ. Other than that there are no cons. Many people who leave end up coming back to work here.

    Advice to Management

    I'm not sure what this section means, but I keep being told to put my employer name in and I have many times.


  6. Admissions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan full-time

    Pros

    Great people in my department, most very well educated and tenured. Good benefits and educational opportunities. Flexible hours and opportunity to work remotely.

    Cons

    Upper management is out of touch with the students. We spend money on wasted ad campaigns and "automation" and this has left less time for student support. In the last year, executive decisions have turned Kaplan from a "great place" to a sweat shop.

    Advice to Management

    Quality is more important than quantity. Stop punishing valued employees, and rewarding lazy ones. One great employee, better compensated, would be far better than 3 bad ones.


  7. Salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Career Services Advisor in Media, PA
    Former Employee - Career Services Advisor in Media, PA

    I worked at Kaplan (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Base salary is good. Gift of Knowledge program allows you to earn a degree up to master level online for free. Helping students achieve their goals is very rewarding.

    Cons

    Corporate baits you with bonus incentives programs but when you reach the goals they try to change the rules and deny the bonus pay. Then, after a battle, it takes months to actually receive the bonus if they approve it. You have to keep asking or they never pay.


  8. Company review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good employe benefits and staff development

    Cons

    High stress and heavy workload


  9. Good Pay Tough Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Bakersfield, CA
    Current Employee - Admissions Representative in Bakersfield, CA

    I have been working at Kaplan

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They pay good Not a ton of pressure really Not micromanaged

    Cons

    Its hard to recruit Management has no idea how to help

    Advice to Management

    Do some more training and find a better way of getting leads


  10. Great company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan

    Pros

    I really enjoyed my time at this company. It was an honor to work with the talented team.

    Cons

    I didn't really experience enough cons to remember.


  11. Loved my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Remote, OR
    Former Employee - Director in Remote, OR

    I worked at Kaplan

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work from home, great smart people, lots of room for growth and ideas can be heard

    Cons

    Certain positions have too much to do and some seem to need be challenged more, constantly changing.

    Advice to Management

    Give people a chance and don't play favorites. Wait for something to work and give it time.



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