Kaplan Reviews

Updated March 25, 2015
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3.1
223 Reviews
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Recommend to a friend
Approve of CEO
Kaplan Chairman and CEO Andrew S. Rosen
Andrew S. Rosen
72 Ratings

Pros
  • Lastly, being able to work from home is a big plus (in 9 reviews)

  • can do very part time, seasonal classes around graduation times (in 14 reviews)

Cons
  • This position is only on call, part-time, wish they had more shifts or even a full time position open for role (in 10 reviews)

  • No work-life balance, very late hours (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Pros

    good company to work with.

    Cons

    no cons to write about Kaplan

    Recommends
    Positive Outlook
    Approves of CEO
  2. ACT Instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ACT Teacher in Detroit, MI
    Current Employee - ACT Teacher in Detroit, MI

    I have been working at Kaplan part-time (more than a year)

    Pros

    The feeling of making a difference and improving your students; enjoyable work so long as it's part time

    Cons

    You will end up doing a lot of work that you don't get paid for; a lot of stress; and you will be a remote employee with not a lot of help; you cannot support yourself with your salary

    Advice to ManagementAdvice

    Consider listening to the instructors regarding venues; consider offering more full time opportunties; consider looking at a map sometimes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Good interim place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Pros

    Lots of feedback and professional development
    Good resources and curriculum

    Cons

    Not enough hours
    A lot of pressure to get good reviews from students

    Advice to ManagementAdvice

    Consider hiring less teachers and providing more hours

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. It was pretty terrible. Management had no clue and director of FA played favorites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan

    Pros

    Good hours 7 to 330

    Cons

    No advancement opp pathetic pay

  6. Decent Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in La Crosse, WI
    Former Employee - Accountant in La Crosse, WI

    I worked at Kaplan

    Pros

    Workload not that heavy, no overtime or extreme hours

    Cons

    Not a lot of room for advancement

    Advice to ManagementAdvice

    Make sure you know who wants to move up and who doesn't.

    Recommends
    Positive Outlook
    Approves of CEO
  7. I really enjoyed working at Kaplan--lots of variety and a very collegial environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Fort Lauderdale, FL
    Current Employee - Director in Fort Lauderdale, FL

    I have been working at Kaplan

    Pros

    Kaplan values innovation, so the culture is very flexible and encourages free thinking. While there are departmental silos, Kaplan also has a lot of shared services--this affords you the ability to work in many different areas of the organization and to get a variety of different projects and experiences.

    Cons

    Because Kaplan is a culture of innovators, it is also changing. The change can be frenetic and is not always as data driven or well-researched as it may need to be.

    Consequently, there are a lot of "tests" at Kaplan--most of which never go in to production (but also never get turned off), so there is a level of disorganization and complexity that makes it difficult to get your job don.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. It's boring, but you get free stuff

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Pros

    another resume item, free courses

    Cons

    boring, you just sit there

  9. Questionable value proposition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Bar Course Sales Representative in Saint Louis, MO
    Former Contractor - Bar Course Sales Representative in Saint Louis, MO

    I worked at Kaplan as a contractor (less than a year)

    Pros

    The best thing I can say is that the quota you have to hit in terms of sales to earn a free bar course is low. 5 sales, assuming you sell normally. But there are often specials going on, and these can earn you extra credits. So if you handle it right, you can earn a free bar course with just a couple of sales.

    Also, getting hired on is very easy...it took a grand total of one simple form and completing an hour-long webinar.

    Cons

    Since course prices vary heavily from state to state, there is an asymmetry in terms of the compensation value they provide. Moreover, they need to commit in writing to the "second free prep course" they dangled in from of some of us who were hitting twice our sales target, but who have since been unable to claim it as promised.

    The cash pay-out for credits above the quota should be pro-rata rather than per 10 credits earned.

    And they should require more training of reps, since half the other people I saw selling test prep courses has little knowledge of the product, and zero knowledge of how it compared to the competition.

    My biggest gripe was their "Star Reps" stunt, where they offered leading producers the chance to interview for a job. After going through two rounds of interviews and waiting to hear back for the third, they told me they had decided to phase out the position. Meanwhile, they had been advertising this interview opportunity for months to help motivate performance. Since Kaplan is a multi-billion dollar company, and one expanding in several areas, it seems hard to believe that they couldn't have redirected candidate to other positions.

    Advice to ManagementAdvice

    A bit more quality control both in terms of training and management would go a long way.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Campus Rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan

    Pros

    It was a pretty easy job. Good side money for a college student. Great people to work with

    Cons

    Very little hours. Could be more interesting.

  11. 1 person found this helpful

    Didn't really get any tutor assignments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kaplan SAT Tutor in Sacramento, CA
    Former Employee - Kaplan SAT Tutor in Sacramento, CA

    I worked at Kaplan

    Pros

    The pay is pretty good. $20 plus $6 or so for prep time.

    Cons

    You are supposed to drive to your tutee's location and you don't get compensated for travel time
    The training you have to do is the Kaplan method, but that actually works well

    Advice to ManagementAdvice

    Need more tutoring assignments

    Recommends
    Neutral Outlook
    No opinion of CEO

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