Kaplan Reviews

Updated October 24, 2014
Updated October 24, 2014
201 Reviews
2.9
201 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaplan Chairman and CEO Andrew S. Rosen
Andrew S. Rosen
65 Ratings

Review Highlights

Pros
  • Lastly, being able to work from home is a big plus (in 9 reviews)

  • can do very part time, seasonal classes around graduation times (in 14 reviews)


Cons
  • This position is only on call, part-time, wish they had more shifts or even a full time position open for role (in 10 reviews)

  • No work-life balance, very late hours (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Generally, good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan (more than 3 years)

    Pros

    Smart people, hard working, fun crowd.

    Cons

    Not much room for upward mobility.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Marketing Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Intern in La Crosse, WI
    Current Employee - Marketing Intern in La Crosse, WI

    I have been working at Kaplan part-time (less than an year)

    Pros

    Great atmosphere and people to work with.

    Cons

    Sitting at your desk all day, can get boring

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Flexibility and Individuality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAT Instructor in Miami, FL
    Former Employee - SAT Instructor in Miami, FL

    I worked at Kaplan part-time (more than an year)

    Pros

    - Can choose own schedule
    - Flexible with hours
    - Little interference from managers
    - Solid pay

    Cons

    - Very difficult to work more than 20 hours in a week since just about all the classes are scheduled for the same timeframe.
    - Not a lot of opportunities for advancement

    Advice to ManagementAdvice

    Paying SAT/ACT tutors $20/hr when you collect $150/hr from clients is a tough pill to swallow for a lot of the employees.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Money-driven corporate company with long overtime hours and no work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY

    I worked at Kaplan full-time (less than an year)

    Pros

    Good money, great health benefits

    Cons

    No work-life balance, very late hours

    Advice to ManagementAdvice

    Train your executive managers to have social and people skills or have a middle man, HR does not defend its employees from executives

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Pros

    good people, smart, motivated, high performing

    Cons

    unstable, lots and lots of never-ending layoffs and restructuring

    Approves of CEO
  7.  

    Flexible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan part-time

    Pros

    Great flexible schedule, work with a lot of people, everyone wants to help, after a year you can tutor online at home, training makes you feel prepared

    Cons

    Not a lot of communication with coworkers, changes in amount of work available according to season

  8.  

    Good experience as a MCAT tutor for the pay/hours at the time, now management has changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MCAT Instructor
    Current Employee - MCAT Instructor

    I have been working at Kaplan as a contractor (more than 3 years)

    Pros

    Compensation was great for a college student and time spent prepping or diving was compensated for.. the centers were great locations and it was a lot of fun.

    Cons

    When management changed and the centers closed classes were run out of random hotel conference rooms which varied on supplies and quality a lot. Everything was online for management which was difficult.

    Advice to ManagementAdvice

    Bring back the Kaplan centers and better management in person.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    OK place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY

    I have been working at Kaplan full-time (more than an year)

    Pros

    Well intentioned folks who really care about education, that's true. And it's a place to work on some juicy projects, if you're in the right division, because the company lives up to its ethos of "constant change/improvement."

    Cons

    Weak at committing to long-term strategies.

    Advice to ManagementAdvice

    Get in the field, talk to your middle managers and line employees -- learn what will really get folks energized.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Full-Time Employees Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Teacher in San Francisco, CA
    Current Employee - Full Time Teacher in San Francisco, CA

    I have been working at Kaplan full-time (more than 5 years)

    Pros

    Awesome people (co-workers), a lot of independence, and you get to use your brain all day

    Cons

    Fear-based management, constant chaos (layoffs, restructuring, etc), institutional resentment of full-time teachers (be ready to have constant insinuations that you don't work hard enough....all the while dealing with heavy insinuation that if you so much as have an hour of overtime on your timesheet you're going to lose your job). Expect to work 50 hour weeks but not get paid for the last 10. Management once told us that we should be using our vacation days when classes are slower in order to keep our jobs. So don't get too attached to those. I won several awards there and was considered to be one of the best, and I was still in a constant state of fear over my job. Also beware the politics. Stay local, and you're fine. Start moving anywhere near national, and you're going to find yourself in the middle of a political minefield.

    Advice to ManagementAdvice

    Your product is your service (i.e. teachers). If your teachers are unhappy, your product is bad. At my new job, they often jokingly refer to my post-Kaplan PTSD. It was really that bad.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Best job I've ever had......until they closed the Michigan campuses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premiere Senior Admissions in Detroit, MI
    Former Employee - Premiere Senior Admissions in Detroit, MI

    I worked at Kaplan full-time (more than 3 years)

    Pros

    Great pay and benefits. Free Degree program completion. I worked in admissions and made nearly $70,000 a year.

    Cons

    Closed 13 campuses with no warning. As a single mom of four kids, not good! Offered jobs in other states but no relocation assistance.

    Advice to ManagementAdvice

    The least they could have done was offer relocation assistance. People aren't able to just uproot whole families!

    Recommends
    Negative Outlook
    Approves of CEO

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