Kaplan

www.kaplan.com
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Kaplan Reviews

Updated March 5, 2015
Updated March 5, 2015
216 Reviews
3.1
216 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaplan Chairman and CEO Andrew S. Rosen
Andrew S. Rosen
70 Ratings

Review Highlights

Pros
  • Lastly, being able to work from home is a big plus (in 9 reviews)

  • can do very part time, seasonal classes around graduation times (in 14 reviews)


Cons
  • This position is only on call, part-time, wish they had more shifts or even a full time position open for role (in 10 reviews)

  • No work-life balance, very late hours (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I really enjoyed working at Kaplan--lots of variety and a very collegial environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Fort Lauderdale, FL
    Current Employee - Director in Fort Lauderdale, FL

    I have been working at Kaplan

    Pros

    Kaplan values innovation, so the culture is very flexible and encourages free thinking. While there are departmental silos, Kaplan also has a lot of shared services--this affords you the ability to work in many different areas of the organization and to get a variety of different projects and experiences.

    Cons

    Because Kaplan is a culture of innovators, it is also changing. The change can be frenetic and is not always as data driven or well-researched as it may need to be.

    Consequently, there are a lot of "tests" at Kaplan--most of which never go in to production (but also never get turned off), so there is a level of disorganization and complexity that makes it difficult to get your job don.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Decent Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in La Crosse, WI
    Former Employee - Accountant in La Crosse, WI

    I worked at Kaplan

    Pros

    Workload not that heavy, no overtime or extreme hours

    Cons

    Not a lot of room for advancement

    Advice to ManagementAdvice

    Make sure you know who wants to move up and who doesn't.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's boring, but you get free stuff

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Pros

    another resume item, free courses

    Cons

    boring, you just sit there

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Questionable value proposition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Bar Course Sales Representative in Saint Louis, MO
    Former Contractor - Bar Course Sales Representative in Saint Louis, MO

    I worked at Kaplan as a contractor (less than a year)

    Pros

    The best thing I can say is that the quota you have to hit in terms of sales to earn a free bar course is low. 5 sales, assuming you sell normally. But there are often specials going on, and these can earn you extra credits. So if you handle it right, you can earn a free bar course with just a couple of sales.

    Also, getting hired on is very easy...it took a grand total of one simple form and completing an hour-long webinar.

    Cons

    Since course prices vary heavily from state to state, there is an asymmetry in terms of the compensation value they provide. Moreover, they need to commit in writing to the "second free prep course" they dangled in from of some of us who were hitting twice our sales target, but who have since been unable to claim it as promised.

    The cash pay-out for credits above the quota should be pro-rata rather than per 10 credits earned.

    And they should require more training of reps, since half the other people I saw selling test prep courses has little knowledge of the product, and zero knowledge of how it compared to the competition.

    My biggest gripe was their "Star Reps" stunt, where they offered leading producers the chance to interview for a job. After going through two rounds of interviews and waiting to hear back for the third, they told me they had decided to phase out the position. Meanwhile, they had been advertising this interview opportunity for months to help motivate performance. Since Kaplan is a multi-billion dollar company, and one expanding in several areas, it seems hard to believe that they couldn't have redirected candidate to other positions.

    Advice to ManagementAdvice

    A bit more quality control both in terms of training and management would go a long way.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Didn't really get any tutor assignments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kaplan SAT Tutor in Sacramento, CA
    Former Employee - Kaplan SAT Tutor in Sacramento, CA

    I worked at Kaplan

    Pros

    The pay is pretty good. $20 plus $6 or so for prep time.

    Cons

    You are supposed to drive to your tutee's location and you don't get compensated for travel time
    The training you have to do is the Kaplan method, but that actually works well

    Advice to ManagementAdvice

    Need more tutoring assignments

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Campus Rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan

    Pros

    It was a pretty easy job. Good side money for a college student. Great people to work with

    Cons

    Very little hours. Could be more interesting.

  8.  

    no problem with for-profit education, just bad business

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan full-time (more than 3 years)

    Pros

    good benefits, good work-life balance, fun atmosphere, great people

    Cons

    poor pay (but this is pretty usual for education), not many opportunities for promotion, innovation stifled by red tape

    Advice to ManagementAdvice

    focus more on increasing revenue than cutting expenses, this comes from a quality product. In an effort to raise profitability by decreasing expenses you're losing you valuable staff and reducing the usefulness of your product.

    Great people who honestly care about their students ; but the business practices don't reflect this.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Campus Rep at a Top Campus, Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campus Representative in Jacksonville, FL
    Former Employee - Campus Representative in Jacksonville, FL

    I worked at Kaplan part-time (more than a year)

    Pros

    Got a lot of marketing experience and project management experience, very helpful management

    Cons

    Not many cons, I worked with Kaplan as a part time job while a student at a University

    Advice to ManagementAdvice

    Keep up the good wor, motivate all employees

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very student-focused, mission-driven organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Pros

    Cares about students and their success; very smart and fun colleagues; upward mobility if you want it.

    Cons

    May have to move for promotions. Compensation competitive but you won't hit the jackpot.

    Advice to ManagementAdvice

    Keep focusing on the right things: good place to work, student success, adaptability to change.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not Worth It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admission Advisor in San Jose, CA
    Current Employee - Admission Advisor in San Jose, CA

    I have been working at Kaplan

    Pros

    your colleagues are really sweet and there is good comarderie

    Cons

    Everything is profit driven, you will be let go if you do not meet your numbers/ quota

    Advice to ManagementAdvice

    care about students and people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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