Kaplan Reviews

Updated July 6, 2015
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3.2
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Recommend to a friend
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Tom Leppert
3 Ratings

Pros
  • Flexible hours, work from home, decent time off, the work can be pretty interesting (in 9 reviews)

  • can do very part time, seasonal classes around graduation times (in 14 reviews)

Cons
  • This position is only on call, part-time, wish they had more shifts or even a full time position open for role (in 10 reviews)

  • No work-life balance, very late hours (in 5 reviews)

More Pros and Cons

241 Employee Reviews

Sort: Popular Rating Date
  1. Eductonal Advsor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Education Advisor in New York, NY
    Former Employee - Education Advisor in New York, NY

    I worked at Kaplan full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked with an amazing team during one of the toughest points of the economic depression to produce break throughs in salsa and overall company earnings.

    Cons

    The Heads if the Sales teams operated from a space of desperation and fear rather than one of collaboration and respect. This affected the work environment negatively.


  2. Good company, tough industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Kaplan full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Dedicated, intelligent employees. Free/discounted classes/degrees through Kaplan's various schools. Good work/life balance.

    Cons

    For profit education industry is in flux. Kaplan is trying to find its footing in changing business landscape, evolving business model.


  3. Financial Aid Counselor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan

    Pros

    great team to work with

    Cons

    changes in the industry to regards to higher education


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Teacher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in New York, NY
    Former Employee - Instructor in New York, NY

    I worked at Kaplan part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work, owns the industry

    Cons

    Nothing out of the ordinary

    Advice to Management

    None


  6. Good for extra cash

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campus Representative in Washington, DC
    Former Employee - Campus Representative in Washington, DC

    I worked at Kaplan part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    1. You can make extra cash without having too big of a time commitment
    2. My boss was helpful in getting me set up
    3. There's a great online training program

    Cons

    1. Once my immediate supervisor left, nobody contacted me with further instructions
    2. Management was somewhat disorganized

    Advice to Management

    Provide several outlets where Campus Representatives can get in touch with supervisors if it's a desk-free job. Otherwise, I loved working for Kaplan.


  7. Kaplan, San Diego

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Kaplan

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with the students was the best part of the job.

    Cons

    Administration and director are very unprofessional. It really is a joke!

    Advice to Management

    Take classes to improve your administration problems.


  8. It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Student Advisor in New York, NY
    Former Employee - Student Advisor in New York, NY

    I worked at Kaplan (More than 5 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Laid back environment, casual attire on most days
    Face-paced (that I enjoy)
    Recent years went online with a lot of courses so if you are technically savvy, there's a place for you for sure.
    Layoffs from top first so you may have more of a chance if you are on the front line
    They have flexible spending accounts, matching 401K, transportation benefits, life insurance (even though I used my own / private) and health insurance.
    Evaluations every year.

    Cons

    Not stable as a career for many
    A lot of layoffs from up top first
    Pay is not so great
    They usually try to get you to do more than one job for one salary
    You will have to work at least one weekend day
    Many activities at different hours but usually no overtime so your schedule can shift often so you stick to the regular number of hours
    40 hour work week (not 35) so consider that when they give you the salary amount (hourly or yearly). There is a cap on the medical / dental coverage so I would advise that you use your health flexible spending.

    Advice to Management

    Management changes so much its hard to say what advice I'd give to management. Each person's management style was different.


  9. Campus Rep

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Recommends
    Recommends

    Pros

    The management was very good; company maintains an air of professionalism with an organized base; Strong marketing department

    Cons

    I found it difficult to obtain enough hours; sometimes there was miscommunication that could have easily been avoided. Overall, a very low key position.


  10. FAO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Financial Aid Officer in Alpharetta, GA
    Current Employee - Financial Aid Officer in Alpharetta, GA

    I have been working at Kaplan full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    They give you the tools and training to be good in the position.

    Cons

    There are times when the information given is contradictory between managers.

    Advice to Management

    A lot of middle management.


  11. Helpful (2)

    MCAT Instructor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MCAT Instructor in Denver, CO
    Current Employee - MCAT Instructor in Denver, CO

    I have been working at Kaplan part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There is a good level of autonomy, however this is mostly due to the company being short staffed in managerial positions.

    Cons

    They clearly cut corners when it comes to staffing people to edit material and deal with IT problems. There is typically one manager for 50+ teachers across multiple states. This means very little accountability on their part. When you are hired, they mislead you about their raise schedule and the amount your salary can increase.

    Advice to Management

    Hire more managers, improve the teaching material and pay the instructors accordingly. With classes costing $2000/student, teachers will often make around $2000 for the whole six week course. Such a business structure will continue to lead to turnover.



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