Kaplan Reviews

Updated April 9, 2015
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Employee Reviews

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  1. Generally, good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Smart people, hard working, fun crowd.

    Cons

    Not much room for upward mobility.

    Advice to Management

    Keep up the good work.

  2. Money-driven corporate company with long overtime hours and no work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY

    I worked at Kaplan full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good money, great health benefits

    Cons

    No work-life balance, very late hours

    Advice to Management

    Train your executive managers to have social and people skills or have a middle man, HR does not defend its employees from executives

  3. Flexible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan part-time

    Pros

    Great flexible schedule, work with a lot of people, everyone wants to help, after a year you can tutor online at home, training makes you feel prepared

    Cons

    Not a lot of communication with coworkers, changes in amount of work available according to season

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  5. Helpful (1)

    mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Approves of CEO
    Approves of CEO

    Pros

    good people, smart, motivated, high performing

    Cons

    unstable, lots and lots of never-ending layoffs and restructuring

  6. Good experience as a MCAT tutor for the pay/hours at the time, now management has changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - MCAT Instructor
    Current Contractor - MCAT Instructor

    I have been working at Kaplan as a contractor (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Compensation was great for a college student and time spent prepping or diving was compensated for.. the centers were great locations and it was a lot of fun.

    Cons

    When management changed and the centers closed classes were run out of random hotel conference rooms which varied on supplies and quality a lot. Everything was online for management which was difficult.

    Advice to Management

    Bring back the Kaplan centers and better management in person.

  7. OK place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY

    I have been working at Kaplan full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Well intentioned folks who really care about education, that's true. And it's a place to work on some juicy projects, if you're in the right division, because the company lives up to its ethos of "constant change/improvement."

    Cons

    Weak at committing to long-term strategies.

    Advice to Management

    Get in the field, talk to your middle managers and line employees -- learn what will really get folks energized.

  8. Helpful (3)

    Full-Time Employees Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Teacher in San Francisco, CA
    Current Employee - Full Time Teacher in San Francisco, CA

    I have been working at Kaplan full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Awesome people (co-workers), a lot of independence, and you get to use your brain all day

    Cons

    Fear-based management, constant chaos (layoffs, restructuring, etc), institutional resentment of full-time teachers (be ready to have constant insinuations that you don't work hard enough....all the while dealing with heavy insinuation that if you so much as have an hour of overtime on your timesheet you're going to lose your job). Expect to work 50 hour weeks but not get paid for the last 10. Management once told us that we should be using our vacation days when classes are slower in order to keep our jobs. So don't get too attached to those. I won several awards there and was considered to be one of the best, and I was still in a constant state of fear over my job. Also beware the politics. Stay local, and you're fine. Start moving anywhere near national, and you're going to find yourself in the middle of a political minefield.

    Advice to Management

    Your product is your service (i.e. teachers). If your teachers are unhappy, your product is bad. At my new job, they often jokingly refer to my post-Kaplan PTSD. It was really that bad.

  9. Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Graphic Designer in New York, NY
    Former Contractor - Graphic Designer in New York, NY

    I worked at Kaplan as a contractor (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Learned a lot of new stuff. Working environment was good and all the employees were really nice and helpful.

    Cons

    It is really not much to mention. I would say people are too nice. Working hours are great as well.

  10. Helpful (1)

    Best job I've ever had......until they closed the Michigan campuses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premiere Senior Admissions in Detroit, MI
    Former Employee - Premiere Senior Admissions in Detroit, MI

    I worked at Kaplan full-time (more than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great pay and benefits. Free Degree program completion. I worked in admissions and made nearly $70,000 a year.

    Cons

    Closed 13 campuses with no warning. As a single mom of four kids, not good! Offered jobs in other states but no relocation assistance.

    Advice to Management

    The least they could have done was offer relocation assistance. People aren't able to just uproot whole families!

  11. Helpful (2)

    Processes employees and students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Aid in Orlando, FL
    Former Employee - Financial Aid in Orlando, FL

    I worked at Kaplan full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Hmm, let me see. Nope, just a paycheck.

    Cons

    Where to start? Lay off after layoff, promises after promisses. Disconnected management. Unless you are considered an approved employee you only get to sit and work. No advancement, no opportunities, be careful not to upset the glorified employees and managers as you will be marked and harassed. Look elsewhere.

    Advice to Management

    Experienced managers would be more helpful and stop changing the management structure so often. Cut back on the micro management as all the calls are recorded. And give the financial aid team a little more respect and back them up when advisors harass and bully them into making a student accept Kaplan funding.

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