Kaplan Reviews

Updated October 24, 2014
Updated October 24, 2014
201 Reviews
2.9
201 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaplan Chairman and CEO Andrew S. Rosen
Andrew S. Rosen
65 Ratings

Review Highlights

Pros
  • Lastly, being able to work from home is a big plus (in 9 reviews)

  • can do very part time, seasonal classes around graduation times (in 14 reviews)


Cons
  • This position is only on call, part-time, wish they had more shifts or even a full time position open for role (in 10 reviews)

  • full-time salaries are pretty weak (my own and my direct reports) (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Okay, but do not make a career out of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Advisor in Fort Lauderdale, FL
    Current Employee - Admissions Advisor in Fort Lauderdale, FL

    I have been working at Kaplan full-time (more than an year)

    Pros

    Benefits
    PTO
    People that you work with

    Cons

    Sales atmosphere
    Cold calling
    Pressure to get enrollments and keep them

    Advice to ManagementAdvice

    Listen to employees. We are the ones that talk to students on a day to day basis and we need to have a better screening process. There are no blocks right now for students to enroll which decreases the value of a degree.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Lame, but masquerades as a company with values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kaplan PT Instrctuor
    Current Employee - Kaplan PT Instrctuor

    I have been working at Kaplan part-time (more than an year)

    Pros

    flexible schedule to work only where you want and work as little as you like
    decent pay for a side job (some test companies won't pay for prep) in addition to a 9-5
    easy to leave and get rehired

    Cons

    getting hired and starting work took 6 months because of restructuring, i got overlooked
    not enough hours for those who want it
    management is incompetent, always seeking a scapegoat
    only focused on money, more than employee and customer experience
    no room for corporate advancement, though I was an internal candidate, they never got back to me

    Advice to ManagementAdvice

    learn to be more organized so you can be efficiently in deliver a good product to students and maintain dedicated teachers
    focusing on better communication would be a start. remote model will not be a feasible to uphold

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    I have a new carrier path because of kaplan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan part-time (more than 3 years)

    Pros

    Awesome staff,great hours , staff development , educational perks for employees and immediate family.

    Cons

    Not a lot of opportunities for FT status.

    Advice to ManagementAdvice

    Make BENEFITS / hours
     PT employees work reflect FT hours actually worked.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Campus Representative

    • Career Opportunities
    Former Employee - Campus Representative in Bloomington, IN
    Former Employee - Campus Representative in Bloomington, IN

    I worked at Kaplan part-time (less than an year)

    Pros

    Kaplan Test Prep was a great part time job as a student. The manager was great, the pay was adequate, and the hours were very flexible.

    Cons

    Generated leads from college students is not an easy task. Must be willing to accept rejection and continue.

    Recommends
  6. 1 person found this helpful  

    Good place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Kaplan full-time (more than an year)

    Pros

    The team at Kaplan is great, and the training is comprehensive so it's an excellent stepping stone for a first career.

    Cons

    After that however, there is little room for upward mobility and the starting pay, even with yearly raises will never be enough to sustain living in New York. During peak season you'll often work overtime, but unless your time is cleared in advance, you won't receive overtime pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Do the work, change the policy, re-do the same work again!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ES Financial Aid Officer in Alpharetta, GA
    Current Employee - ES Financial Aid Officer in Alpharetta, GA

    I have been working at Kaplan full-time (more than an year)

    Pros

    The pay is good for this type of position compared to other schools in the state of GA. They make you work for it though.

    Cons

    No room for growth from this position...worker rat

    Advice to ManagementAdvice

    Care more about your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great launching pad for new college grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GMAT Instructor in Los Angeles, CA
    Former Employee - GMAT Instructor in Los Angeles, CA

    I worked at Kaplan full-time (more than 3 years)

    Pros

    Flexible working hours, super smart co-workers, chance to cross-teach different subjects

    Cons

    Little to no upward mobility and poor management of divisions

    Advice to ManagementAdvice

    Provide teachers an opportunity to shift to corporate

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    They have lost direction on what is important and that is our customers, our students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructor
    Current Employee - Instructor

    I have been working at Kaplan full-time (more than an year)

    Pros

    Opportunity to make a difference in the lives of my students.

    Cons

    Management that is very disconnected from the campus level reality.

    Advice to ManagementAdvice

    Stop trying to improve the bottom line by eliminating staff -- you are creating a nightmare of overworked, over stressed staff. You don't walk your talk.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Full time for over four years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan

    Pros

    Lots of opportunities for advancement
    a Lot of internal hiring - so there are opprtunities to move among departments
    They are actively trying to improve employee satisfaction

    Cons

    The future of the company is unsure
    Poor middle management
    Lots of bureaucratic red tape to get anything done

    Recommends
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    When I started the company was well handled however there 3 changes in leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY

    I worked at Kaplan full-time (less than an year)

    Pros

    People were caring, smart and thoughtful about education.

    Cons

    Demanding for the amount of pay - benefits were not good.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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