Kaplan Reviews

Updated September 9, 2014
Updated September 9, 2014
194 Reviews
2.8
194 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaplan Chairman and CEO Andrew S. Rosen
Andrew S. Rosen
61 Ratings

Review Highlights

Pros
  • Lastly, being able to work from home is a big plus (in 9 reviews)

  • can do very part time, seasonal classes around graduation times (in 14 reviews)


Cons
  • Prefers to have many part time employees instead of full time employees (in 10 reviews)

  • Long hours with low pay compared with similar jobs in the market (in 8 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    A good job if you can tolerate the constant management turnover and reorganizing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan

    Pros

    Great co-workers
    Good products for students
    Extremely flexible in terms of scheduling and amount of work

    Cons

    Constantly restructuring the administrative side of the company results in a ton of confusion about who to go to for assistance or questions. Revolving door of management due to the constant restructuring. Pay scale is convoluted and confusing.

    Advice to ManagementAdvice

    Stop reorganizing! I have lost track of how many managers I've had but it is in the double digits and that's extreme given that a) most of these people are still with the company, and b) I've averaged more than 1 manager change per year, in this year so far I have had 3 different managers.

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    A lot of work to be done and relatively fast paced; a continuously changing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Kaplan full-time for more than a year

    Pros

    Great people to work with
    Small team so opportunity for a lot of cross training
    Ability to participate in multiple projects
    Challenging

    Cons

    Too much work for the headcount available
    No job security; pretty regular layoffs over the past couple years

    Advice to ManagementAdvice

    Need to be more strategic and focus on long-term results, rather than the knee-jerk reactions that seem to occur regularly

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Good products, Awful Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Los Angeles, CA
    Former Employee - Marketing Manager in Los Angeles, CA

    I worked at Kaplan full-time for more than 5 years

    Pros

    Worked from home, great co-workers, offers a great product despite being a horribly run organization

    Cons

    Management is terrible, work life balance is non-existent, employees are dispensable, pay is awful

    Advice to ManagementAdvice

    Instead of holding a multitude of pointless "Town hall" meetings, management should start actually addressing the needs of employees. Staff is underpaid, benefits are underwhelming, and constant reorganization efforts only create instability and anxiety.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Teacher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Kaplan part-time for less than a year

    Pros

    Great work environment.
    Excellent materials.
    Outstanding teacher support and resources.
    Use of technology encouraged in the classroom.
    Health insurance for part time and full time employees.
    Paid training, lesson planning, and grading.

    Cons

    Prefers to have many part time employees instead of full time employees.
    Low salary.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Lack of support and consideration for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Developer  in  San Francisco, CA
    Former Employee - Business Developer in San Francisco, CA

    I worked at Kaplan full-time for more than a year

    Pros

    -work from home
    -discounts on products
    -experience

    Cons

    -inconsistency in all things: bonus structure, staffing, training, product, pricing...
    -very, very unwilling to spend on employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    I worked for SCORE! Educational Centers which was a subsidiary of Kaplan at the time, then was bought by Kaplan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Director  in  Cupertino, CA
    Former Employee - Center Director in Cupertino, CA

    I worked at Kaplan full-time for more than 3 years

    Pros

    Career growth opportunity, solid public company, backed by Washington Post.

    Cons

    Long hours with low pay compared with similar jobs in the market. On the sales side, sometimes emphasized numbers without acknowledging the vision and mission of the organization. Priorities were constantly changing by upper management, and as a result many of the employees began to distrust HQ management.

    Advice to ManagementAdvice

    Invest more in people, engagement, and community/volunteer issues. Focus on improving employee satisfaction and retention.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Treat people with respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan as a contractor for more than 3 years

    Pros

    You go to work, do your job and then you go home.

    Cons

    location in W Village is boring, building is horrible.

    Advice to ManagementAdvice

    pay attention to satisfaction of your employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Get Part Time Work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SAT Instructor  in  Garden City, NY
    Current Employee - SAT Instructor in Garden City, NY

    I have been working at Kaplan part-time for more than 3 years

    Pros

    Good money, fun class interactions and a great way to get experience. Anyone who wants to get into teaching should jump on this kind of job. It's about the best experience you can get.

    Cons

    Not necessarily the easiest place to advance internally unless you have a degree. And the amount of hours can fluctuate depending upon the time of the year. If you can get enough hours, though, it's a great part time gig.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Yikes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Career Services Advisor  in  Milwaukee, WI
    Former Employee - Career Services Advisor in Milwaukee, WI

    I worked at Kaplan full-time for less than a year

    Pros

    I worked in the Career Services department for 8 months. My co-workers were great and my boss was good.

    Cons

    Placing unqualified students into ANY position that will help us fill our quotas. The students are not educated and they accept anyone who can write their name. I was a proctor for potential incoming students and one woman came in and didn't know how to use a computer to do anything. I believe I saw her in the hallways weeks later.

    Advice to ManagementAdvice

    Stop claiming you're concerned about providing students with a "quality" education and just admit your only concern is the mighty dollar. It does the students and community a huge disservice.

    Doesn't Recommend
    Negative Outlook
  11.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan

    Pros

    Ease going environment and flexible working schedules. Big corporate experience. Employee benefits include free Kaplan education.

    Cons

    Not much to share here.

    Recommends
    Neutral Outlook
    Approves of CEO

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