Kaplan Test Prep Reviews

Updated July 29, 2015
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3.2
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Recommend to a friend
Approve of CEO
Kaplan Test Prep President & CEO John Polstein
John Polstein
69 Ratings

Pros
  • In certain weather conditions management gives staff the opportunity to work from home (in 11 reviews)

  • Some benefits despite the fact that it's only part-time (in 19 reviews)

Cons
  • Too little hours, no full time positions (in 14 reviews)

  • My location had NO room for growth (in 6 reviews)

More Pros and Cons

324 Employee Reviews

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  1. Great college job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan Test Prep part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a great job to have while also maintaining good grades in college. I was able to create my own hours and fit time in between classes to promote and table for Kaplan. Also, I was given the opportunity to take free practice tests for GRE, MCAT, etc.

    Cons

    Not enough hours to make enough money as a college student. You only really have 10 hours a week and that's if there are no other reps on your campus. I had about 6 reps so I was lucky to even have 4 hours a week.

    Advice to Management

    My manager was great. He was super helpful, and taught me how to do a good job. I believe he was overstaffed a bit because the hours he gave us were very minimal. I think he was too nice to fire any of the other workers.


  2. LSAT Instructor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LSAT Instructor in San Antonio, TX
    Former Employee - LSAT Instructor in San Antonio, TX

    I worked at Kaplan Test Prep (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work with smart, interesting students. Good pay. Well thought-out materials to teach from. Initial training is good. Pay is decent but I hear other test prep companies actually pay better.. You are reimbursed for mileage if you have to drive more than 25 miles to reach the class.

    Cons

    Not enough hours available. Not much feed-back from management. Was promised that, if I would agree to take some classes that were scheduled 60 miles from my home, I would later be assigned to classes located closer to home. That never happened so I wound up spending way too many hours driving to/from the classes I taught.


  3. No idea what below is talking about - superior company, product, and opportunity!

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher in New York, NY
    Current Employee - Teacher in New York, NY

    I have been working at Kaplan Test Prep part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Total flexibility in teaching. Below is clearly a disgruntled employee who was probably fired for not maintaining the excellence rating required by teachers. It feels good to work for a company that cares so much about students (ex- Higher Score Guarantee: students who don't score higher get a full refund). Ability to teach from anywhere online and excellent experience in teaching strategy. I've been teaching a little over a year and have had nothing but top-notch training and GREAT money for a part-time job.

    Cons

    I love working here. In fairness, it is sometimes difficult to rely on student ratings of your teaching, but that worked as a motivator for me to be a great teacher.

    Advice to Management

    Keep up the good work! We are helping students become doctors, lawyers, etc. I am proud of what we do.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Decent company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan Test Prep part-time

    Pros

    flexible hours, good pay, great support

    Cons

    amount of work varies depending on the season

    Advice to Management

    keep doing what you're doing, the employees are thankful


  6. Not a Place to Work for the Serious Career-Minded Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NXT Team Manager in Orlando, FL
    Former Employee - NXT Team Manager in Orlando, FL

    I worked at Kaplan Test Prep

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great pay and benefits including insurance, time off, 401(k) and even a Pension

    Cons

    Difficult to Manage a Team of Contact Center Agents at a company that does not have clearly defined departmental policies and no agent accountability. Inexperienced NXT Management who decline to seek out best practices from other companies to make their business successful.

    Advice to Management

    Low morale - employees serious about doing a good job are discouraged by observing others who are just there for a paycheck (when they show up for work.) Get some policies.


  7. Helpful (1)

    Mostly good, some bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan Test Prep

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    virtual location, flexible schedules available, strong focus on developing employees and primarily inside hires lead to opportunities for new positions and skills development

    Cons

    maternity leave is nonexistent to poor, for a remote workforce the equipment provided (e.g. laptop) is low quality and prone to problems

    Advice to Management

    Update technology, invest in higher quality equipment and improve the benefits package


  8. Campus rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan Test Prep

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work around your schedule, easy work, good co-workers and management

    Cons

    Clip boarding can be depressing since you don't get many people to sign-up. HL amount can be unreasonable.


  9. Good part-time job, but all the corporate and job changes are confusing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAT Tutor in Atlanta, GA
    Current Employee - SAT Tutor in Atlanta, GA

    I have been working at Kaplan Test Prep

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours Extensive support Solid teaching materials

    Cons

    Internal sites are hard to navigate and finding what you need can be impossible Nto enough contact with direct supervisor

    Advice to Management

    Consolidate and streamline communications


  10. Helpful (1)

    It's a nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan Test Prep

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours, management is invested in cross training and learning new skills. It's a very collaborative environment.

    Cons

    Not a lot of opportunity for growth which leads to people leaving the company after learning as much as they can. Pay is slightly below average for a lot of the IT jobs.


  11. Solid Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan Test Prep part-time

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Flexible Schedule. Good opportunities to move up. Opportunities to teach abroad. If you are familiar with multiple tests, you can teach multiple tests.

    Cons

    Low base pay rate. It's difficult to get enough classes to earn a full time living wage.



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