Kaplan University Reviews

I worked at Kaplan University part-time for less than a year

Pros – Not much in the positive to say. There were some excellent teachers who genuinely wanted to educate the students.

Cons – Everything bad you hear about for-profit schools are true. Classrooms with not enough or the right equipment, books showing up weeks after a class begins, outdated or broken learning materials, admitting students who are unable to pay or admit students who should not be there. There were students who could not do basic math, students who could barely read or write, students who were there because a judge ordered them to go to school or they would have to go to jail. Constant mandatory meetings that were unpaid.

The list could go on and on and on...

Advice to Senior Management – Focus less on profits and more on quality classrooms and students.

No, I would not recommend this company to a friend

I have been working at Kaplan University full-time for more than 3 years

Pros – Great insurance and a few other benefits.
OK place to work if you are unemployed, its stop over until something better comes along.

Cons – Zero job security, layoffs are made with no apparent rhyme nor reason about who gets axed.
Zero employer loyalty, it's hard to be loyal after seeing what I've seen.
Low pay for most, good pay for a few, especially management.
Favoritism for a few, most of us are just numbers.

Advice to Senior Management – Grow a conscious.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Kaplan University full-time for less than a year

Pros – Structured workplace with minimal flexability.

Cons – College like atmosphere with cheering pom-poms. Many of the employees I started with were phased out because of non-aggressive tactics. Managers focused on their own goals and employee reviews were all about numbers. Favoritism at its highest.

Advice to Senior Management – If your hiring talent, act like you care about them as an employee and as an individual contributor. Thanks for the pay raise, but It never satisfied my concerns with your lead program.

I worked at Kaplan University full-time for less than a year

Pros – nice co workers, very helpful

Cons – made it very difficult to grow in the company, lots of pressure to perform without adequate training, most management did not really help you-lots of standing around and talking. when you had questions, it seemed like it was an issue to get an answer.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Kaplan University full-time for more than 3 years

Pros – The benefits are very good.

Cons – A constant changing environment without little to no strategic plan or Senior Executive alignment.

Advice to Senior Management – Get aligned....

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Kaplan University full-time for more than a year

Pros – Assisting different people achieve through education. Company provides free education. Diverse co-workers. Great sales training. Academic offerings are very good.

Cons – Business and Academics don't know what the other is doing. Business Leaders from the president down, runs the company like an assembly factory. Individual thought or ideas are frowned upon. This is a job speed bump to most. No career growth. Company values are a show.

Advice to Senior Management – The enrollments you need for your bonus, toys, and shareholders are humans, not projections. Your greatest asset is the ADOA and Advisors. The rules changed, but the culture you drive is still stuck in pre-GAO days. Ready, Shoot, Aim business is a failure.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Kaplan University full-time for more than 7 years

Pros – Excellent Product, a school with a curriculum rigerous and substanial provides real working knowledge for current and future professionals. Great core group of management staff and advisors who truly care about our main mission "Changing Lives", as well as keeping it a great place to work. I have referred friends to Kaplan for both education and employment and I tell you there is no better feeling than to see you friends succeed. Watching a friend walk across that stage knowing that school was the futherest thing from their minds years ago, now they are changing careers, getting a promotion or actually "Have a career now". Or the communication from your employment referrals on they appreciate the opportunity, how they are outperforming their peers, how they are moving up within their departments. Refering the right people makes you feel good all the way around.

Cons – Tough times create some uncomfortable situations. Things have been lean and some tough decisions made. But as tough as those decisions have been, I believe it has put the company in a better position to grow. "Already seeing the positive results"

Advice to Senior Management – We are going in the right direction. Now its time to increase our employee engagement. Remind them how good they are and how much their valued.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Kaplan University full-time for more than 3 years

Pros – Great pay and benefits.Free continuing education.

Cons – I worked for Kaplan for 3 years. The compensation plan was changed every 3 to 6 months making it impossible to increase your salary based on the goals set for admissions. Very stressfull work environment. DOA's were very subjective to employees.Ask a lot of questions before accepting employment with this company.

Advice to Senior Management – Treat your employees with the same respect they give you. Empower them to do the job that you hired them for.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Kaplan University full-time for less than a year

Pros – Co-workers (excluding management) were great. Most everyone was on the same page. Pay was decent, but not great.

Cons – Management was very poor. They are big on you seeking out additional training, but never respond to requests. Minimum requirements (usually 3 students per month) are unrealistic. Those minimums are set to the average number of students per year, however you are only allowed to miss minimum requirements 3 times per year. Statistically it just doesn't work.

Moreover the training does not prepare you for the reality of the job. In reality it is hard sales, but trainers and recruiters lead you to believe it is customer service.

Advice to Senior Management – Don't know where to begin really.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Kaplan University full-time for more than 3 years

Pros – -Decent Pay
-Decent Product behind you
-Interesting Coworkers surrounding you
-Good Pit Stop on your way to another career

Cons – -Can be very stressful
-Leadership (Above the site level) do not convey strength or motivate staff
-Supervisors at all levels tend to be disconnected at times
-Communications has always been and will probably always be a bad part of Kaplan University
-Lack of growth opportunities (has been improved a little as of Summer 2012)
-Misleading marketing makes the job a lot more stressful and even poses internal moral debate when your job (implied) is a bait and switch.
-Non Stop rumors of Orlando getting shut down and layoffs really bring the morale down.

Advice to Senior Management – Change the marketing up. As large as Kaplan is, it does not have enough of a presence nor is it a memorable brand. Stay with the tiered pricing (people most likely to complete college pay less). Call it scholarships, grants, or whatever, but keep the tiered pricing. Just do not forget to properly market the audience you want after.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company