Kaplan University Reviews

Updated July 26, 2015
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3.0
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Kaplan University CEO Gregory Marino
Gregory Marino
85 Ratings

Pros
  • Good benefits, comprehensive training (in 13 reviews)

  • Pay is good and usually schedules floating holidays around major holidays to allow employees more time off (in 7 reviews)

Cons
  • Work/life balance can be a challenge (in 4 reviews)

  • This is a high pressure sales job (in 6 reviews)

More Pros and Cons

230 Employee Reviews

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  1. Helpful (2)

    They used to be Awesome!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University full-time

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Competent team, excellent benefits, and great salaries.

    Cons

    No longer has the great salaries, and a lot of the competent individuals have left Kaplan due to a investigation from the GAO and a lot of government involvement in the For Profit Higher Education Sector.


  2. Solid Company but a bit confused on direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Parkland, FL
    Former Employee - Director in Parkland, FL

    I worked at Kaplan University full-time (More than 5 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Solid financial backers mid level employees and managers are hard workers student best interest at heart

    Cons

    To conservative at times upper leadership between departments dont speak enough change of strategy to often no local community ties

    Advice to Management

    communication is lacking across all upper management, make sure all VP and above are on the same page on everything. financial aid continues to work as a separate business than the rest of the company and they will continue to bring the company down. Admissions is the life blood of the company, yet they are the first ones to be let go if the company isnt doing well. Take a look at the ivory tower and see if all the VPs and above are pulling their weight.


  3. FAO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University

    Pros

    great people to work with

    Cons

    No growth limit working skills.

    Advice to Management

    Have more career opportunity


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Academic Advisor in Fort Lauderdale, FL
    Former Employee - Academic Advisor in Fort Lauderdale, FL

    I worked at Kaplan University full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits were good... that is really all the pros

    Cons

    Everything else... not an environment conducive to a good work/life balance

    Advice to Management

    I don't personally think they care... I tried when I was there but no one would listen... so no need to


  6. Helpful (1)

    A Great Place to Work as Long as you play the game

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University

    Pros

    Was a great place to work, like having a second family to hang out with every day and accomplish great things. Great benefits, great education, constant training to keep you on task with the changing landscape of the workforce and education. Comfortable working environment, great fresh kitchen. It was a great place to work until it wasn't.

    Cons

    You are only as good as your last enrollment and goal. While you are on top you are the best when you slip you always given the feeling you have one foot out the door. One minuet you are cool with management and the next you are low on the list. Top leads are fed to top performers the 20% that consistently convert because they will enroll anyone. There is a constant undercurrent of stress and it is heated up and then cooled off. But it is there and it can make your working enviornment unsettling. Their management team is made up of young people who try to do the best but you never know when the table will turn on you.

    Advice to Management

    If you want to be respected, you have to respect the people who work for you - that includes everyone, not just your favorites; the guys you golf with, go on cruises or drinking with. The ones that sit on your lap or kiss up to you. And instead of assuming what someone tells you about one of your team members and acting on that why not just ask. The trickle down from upper management to middle to lower to the team doesn't work. Fix it, stop taking your frustrations out on the people who are trying to enroll the right student at the right time into the right degree.


  7. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Orlando, FL
    Former Employee - Team Lead in Orlando, FL

    I worked at Kaplan University (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Management, good working environment

    Cons

    A lot of Micro Management

    Advice to Management

    Get better programs, train Senior Management on the programs and make them work the floor for 3 months before taking over their jobs


  8. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Orlando, FL
    Current Employee - Manager in Orlando, FL

    I have been working at Kaplan University full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Kaplan offers great benefits, tons of development opportunities, a great education (if you take classes there), competitive pay, and a positive work environment.

    Cons

    It can be stressful. Kaplan is very metrics driven, and they expect a lot from their people.

    Advice to Management

    Spend time taking some of the Kaplan complexity and creating simpler operations.


  9. If you want to go back to school, this would be a great opportunity.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Academic Advisor in Fort Lauderdale, FL
    Current Employee - Academic Advisor in Fort Lauderdale, FL

    I have been working at Kaplan University

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Education benefit after 30 days, family oriented. Helping students achieve their educational goals and aspirations. Very accommodating to military students, active duty and veterans. Fostered an environment of learning.

    Cons

    Overworked, Call Center environment, because it is an online school.

    Advice to Management

    Listen more to employees ideas. Allow my room for growth and development for employees.


  10. Admission Adviser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plantation, FL
    Current Employee - Anonymous Employee in Plantation, FL

    I have been working at Kaplan University full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    1. GREAT PEOPLE- if you come in with the right attitude and aren't afraid to work 2. Work/Life- they really try there best to help make your life as easy as possible 3. Free College 4. Independence- if you work hard they will not micro manage you.

    Cons

    1. Advancement- Unless you fit into quota categorizes you will NOT advance here 2. Pay- if you haven't done sales before its pretty good- but once you learn then you can make money else where

    Advice to Management

    Talent should rise to the top.


  11. Senior Business Development Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Development Associate in Fort Lauderdale, FL
    Former Employee - Senior Business Development Associate in Fort Lauderdale, FL

    I worked at Kaplan University (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great multi-cultural environment, interesting marketing budget

    Cons

    Unorganized, no clear path or goals, too many people that do not meet qualification requirements to work there and as a result processes and rules are not properly followed.



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