Kaplan University Reviews

Updated July 1, 2015
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2.9
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Approve of CEO
Kaplan University CEO Gregory Marino
Gregory Marino
80 Ratings

Pros
  • Good benefits, comprehensive training (in 13 reviews)

  • Pay is good and usually schedules floating holidays around major holidays to allow employees more time off (in 7 reviews)

Cons
  • Work/life balance can be a challenge (in 4 reviews)

  • This is a high pressure sales job (in 6 reviews)

More Pros and Cons

221 Employee Reviews

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  1. Admission Adviser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plantation, FL
    Current Employee - Anonymous Employee in Plantation, FL

    I have been working at Kaplan University full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    1. GREAT PEOPLE- if you come in with the right attitude and aren't afraid to work
    2. Work/Life- they really try there best to help make your life as easy as possible
    3. Free College
    4. Independence- if you work hard they will not micro manage you.

    Cons

    1. Advancement- Unless you fit into quota categorizes you will NOT advance here
    2. Pay- if you haven't done sales before its pretty good- but once you learn then you can make money else where

    Advice to Management

    Talent should rise to the top.


  2. Senior Business Development Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Development Associate in Fort Lauderdale, FL
    Former Employee - Senior Business Development Associate in Fort Lauderdale, FL

    I worked at Kaplan University (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great multi-cultural environment, interesting marketing budget

    Cons

    Unorganized, no clear path or goals, too many people that do not meet qualification requirements to work there and as a result processes and rules are not properly followed.


  3. Great people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor in Fort Lauderdale, FL
    Current Employee - Admissions Advisor in Fort Lauderdale, FL

    I have been working at Kaplan University full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Managers are always ready, wiling and able to coach and help their people get better. Self-development is encouraged. Good benefits package.

    Cons

    It's a fairly monotonous job. It can be difficult at times, especially when expectations are raised when it's obvious they can't be reached. When your best advisors have trouble reaching their goals, there's a problem.

    Advice to Management

    Jump in an advisors seat and see what they're dealing with on a daily basis.


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  5. Kaplan

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University

    Recommends
    Recommends

    Pros

    It's a nice job to have as a student. So that way you can put down the experience on your resume.

    Cons

    I could be very unorganized at times.


  6. Release Engineer II/ Release Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Release Engineer II/Release Management in Fort Lauderdale, FL
    Current Employee - Release Engineer II/Release Management in Fort Lauderdale, FL

    I have been working at Kaplan University full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits.
    Great culture.
    Ability to work from home.

    Cons

    Lack of leadership.
    Rumors of curtailing work from home benefit.

    Advice to Management

    Promote veterans of the company to leadership positions rather than hiring someone from the outside.


  7. I would give zero stars if that were possible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Professor in West Palm Beach, FL
    Former Employee - Assistant Professor in West Palm Beach, FL

    I worked at Kaplan University

    Doesn't Recommend
    Doesn't Recommend

    Pros

    None, zero, nada, zilch. I hated this place!

    Cons

    Students were nice people (most of them) but ill-prepared for college. I wanted to tell the few that were ready for college to leave and go to a REAL college/university. Instructors' expertise not respected. It's all a numbers game for them--keeping students is a priority.

    Advice to Management

    Shut it down and find work that you can be proud of!


  8. Academic Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Kaplan University full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great team, manager cared. Ability to attend College for free with the 100% tuition waver waiver after 30 days of employment.

    Cons

    Horrible work environment. Had to basically force perspective and current students to register and attend classes. Held accountable for students that weren't interested in attending school. Students cared more about their financial aid.

    Advice to Management

    Don't force students and don't force employees to enroll students that don't have computers and who are not really interested in attending school.


  9. Academic Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Academic Advisor in Fort Lauderdale, FL
    Former Employee - Academic Advisor in Fort Lauderdale, FL

    I worked at Kaplan University full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interaction With The Student ... and the benefits are not bad compare to other call center.... not educational institutions

    Cons

    High Amount of Pressure.... Management Does Not care what the employee has to say

    Advice to Management

    None


  10. Adjunct Professor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adjunct Professor in Jacksonville, FL
    Former Employee - Adjunct Professor in Jacksonville, FL

    I worked at Kaplan University part-time (More than 3 years)

    Pros

    Great place to teach. Lots of support and students are expected to be challenged not coddled.

    Cons

    They reduced salary for teaching graduate level courses to match that of college level. It's now per student enrolled which is ridiculous for graduate courses.

    Advice to Management

    Raise salary for those teaching more complex courses.


  11. Not so bad ... Declining industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Technology forward and willing to take risks. People stay because of the people they work with by far.

    Cons

    Decision making by top leadership. Expectations to deliver no matter the timeline.



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