Kaplan University

  www.kaplan.edu
  www.kaplan.edu
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Kaplan University Reviews

Updated September 5, 2014
Updated September 5, 2014
170 Reviews
2.9
170 Reviews
Rating Trends

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Approve of CEO
Kaplan University CEO Gregory Marino
Gregory Marino
60 Ratings

Review Highlights

Pros
  • Pay is good and usually schedules floating holidays around major holidays to allow employees more time off (in 7 reviews)

  • Great training to keep skill set sharp, good benefits and great co-workers (in 11 reviews)


Cons
  • This is a high pressure sales job (in 5 reviews)

  • They watch your every move and they are a sales job (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good pay, managed like a bakery on Calle 8!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Fort Lauderdale, FL
    Current Employee - Director in Fort Lauderdale, FL

    I have been working at Kaplan University full-time for more than 5 years

    Pros

    Good pay. Good benefits. Young atmosphere, fast-paced.

    Cons

    Crippled leadership, lack of transparency, great at burning students/customers and employee out. Lack of interest in employee development, satisfaction, recognition. They don't walk the talk when it comes to hiring/retaining talent.

    Advice to ManagementAdvice

    Better and more experienced leaders.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not a lot of communication from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University full-time for more than 10 years

    Pros

    The clients of this organization are wonderful people. Being able to help and assist them is an incredible experience that i would not trade for anything.

    Cons

    There is no real communication from upper management. There is not a lot of appreciation or even notice given to whether performance is good or bad. As an employee here, one feels very unappreciated. Not an asset, a liability in the eyes of upper management. In more than a decade of employment, I have never seen a single dime of increase in compensation.

    Advice to ManagementAdvice

    Communicate more with your people. Let them know how they are doing. Show your appreciation, even if it is minimal it is something.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Kaplan is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University for more than a year

    Pros

    Kaplan offers great flexibility in your schedule as it has remote positions available. The pay there is very competitive. They really seem to care about their employees as well as their students.

    Cons

    The only challenge I would say that I have had with my experience with Kaplan is their orientation needs to be a little more focused. It seemed extremely lengthy and didn't really give a new instructor a good idea as to what they were looking for the instructor to do within the classroom.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Best Company I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Associate  in  Plantation, FL
    Former Employee - Admissions Associate in Plantation, FL

    I worked at Kaplan University full-time for less than a year

    Pros

    Kaplan University is very professional and corporate environment, yet very comfortable to work as an employee and fun. They care about their employees. Although not a lot of incentives, there is enough to make you want to stay. Their health benefits are great as well, good working hours and wonderful staff including management. Best place I have ever worked in the USA.

    Cons

    Like any other job, the sales aspect of it, if you are not meeting your goals, then you will eventually lose your job.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University full-time

    Pros

    Having amazing co-workers; a great team!

    Cons

    Being grossly underpaid and overworked.

    Advice to ManagementAdvice

    Remember what it's like in the trenches. Pay your people market value. Respect and appreciate your tenured employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    I had great co workers who really wanted to help students. Our benefits package was great and free tuition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University full-time

    Pros

    The benefits, the locations, and the employees

    Cons

    None, that I can think of today.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Fort Lauderdale, FL
    Current Employee - Specialist in Fort Lauderdale, FL

    I have been working at Kaplan University full-time for more than a year

    Pros

    Competitive pay and they work hard to promote employee engamgement and recognition.

    Cons

    No different than any other company in the marketplace.

    Advice to ManagementAdvice

    Continue to strive to be better and never get complacent.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great educational experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student  in  Framingham, MA
    Former Employee - Student in Framingham, MA

    I worked at Kaplan University full-time for more than a year

    Pros

    Challenging, rewarding, and lots of great instructors.

    Cons

    The on-line system minimizes interaction.

    Advice to ManagementAdvice

    Education is not always profitable.

    Recommends
    No opinion of CEO
  10.  

    extremely disappointed in the school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University full-time for more than a year

    Pros

    The classes are productive, manageable, and the library is helpful. Most Professors are very helpful.

    Cons

    The financial department needs to get organized and stop blaming students for documents they had no idea they needed to turn in. The education adviser department needs to get more organized to and stop losing files that have been turned in.

    Advice to ManagementAdvice

    Get organized so people would stop going to other schools

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Enthusiastic People but Discouraging for Teachers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Professor  in  Saint Louis, MO
    Current Employee - Adjunct Professor in Saint Louis, MO

    I have been working at Kaplan University part-time for more than 5 years

    Pros

    The people at the Learning Center level are all enthusiastic, positive, and dedicated to student success.

    Cons

    Curriculum is designed by corporate and not flexible enough to accommodate all types of students. Admissions procedures do not take into account whether students are actually prepared for college level courses. There's a real disconnect between expectations and reality.

    Advice to ManagementAdvice

    Provide students the tools they need to succeed. Remedial courses are needed to prepare students for college level work; the curriculum provided for Comp I assumes students can compose a simple sentence, and, due to an absence of admissions requirements, this is rarely the case.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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