Keane Reviews

Former Employee – worked at Keane full-time for less than a year

Pros – Nice people to work with

Cons – very concerned about billable hours

Advice to Senior Management – Shae your vision with the employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Keane

Pros – Will receive your pay check on time.

Cons – Management has no clue other than counting the dollars..People are just headcount, clients are just cash cows. Have been pretty good at fooling the Japanese bosses, just by managing up.

Advice to Senior Management – Sell the company to someone else, spare the clients and employees...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Keane full-time for more than 8 years

Pros – Great place to build your resume.

Cons – No work life balance, too many critical functions offshored.

Advice to Senior Management – Better recognize key talent or kiss it goodbye when the econony improves.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Keane as a contractor for more than 10 years

Pros – They hire very skilled people. Benefits are not bad though health insurance premiums shot up 20% this year. It's a great place if you're looking to work with a hybrid onshore/offshore model for development or QA. The mantra has generally been "get the job done for our customers, we won't micromanage you if you can produce results" and for the most part they've stuck to it. I've been fortunate to work with some great managers and expand my skillset considerably.

Cons – It's very easy to feel like you're "out on an island" if you are on a client site (as I've been all 10 years I've worked for Keane/NTT Data Americas). Upper management communication from "on high" in Boston is very poor and was even before the Caritor acquisition. The Caritor acquisition all but destroyed the company--I went 4 years without a raise even with good to excellent reviews and people were leaving in droves, especially on the sales side. Things have turned around a little bit since the acquisition by NTT Data but there's still no local office administrative support anymore, everything's been pushed out to India. Technical training and enhancement seems 100% geared toward offshore Indian staff and leaves nothing for those of us who are domestic US. Pay is a bit low for the industry from what I hear from friends at other companies. Appraisal/salary process seems to change from year to year to year and is usually arbitrary, disjointed, confusing, and never happens on time, plus raises are tiny to nonexistent because they are shifting to a quarterly bonus system where a small fraction of employees on a contract will get a small bonus. Some delivery managers are invisible or overworked because they're also expected to do work for the client instead of just handling the NTT Data employees on the account. Career opportunities internally are limited, extremely hard to find on the company website, and very hard to apply for--"mobility" typically consists of getting told "we're sending you here" when your current contract runs out and you're given the choice of accepting it or leaving the company. The management team brought in post-Caritor aren't miracle workers, but they're trying, and at least they aren't Mani.

Advice to Senior Management – Better communication from your practice leads and middle management on down to those of us in the trenches, not just the occasional company email from some SVP or John telling us about a grand initiative--delivery managers and the folks right over them often seem very remote from those of us at client sites. Improve your appraisal and salary adjustment process and stick with the same one for more than one year. Improve your company internal portal (which is impossible to use) and make it easier to find and apply for internal positions.

No, I would not recommend this company to a friend

Current Employee – been working at Keane full-time for more than 7 years

Pros – Opportunities to work on different projects. Good learning place with exposure to different clients.

Cons – Senior mgmt poor. Pay is not that great. Poor onside benefits.

Advice to Senior Management – Respect your employees more

Former Employee – worked at Keane full-time for more than 3 years

Pros – Can't really think of any pros for working for them.

Cons – You are locked in to whatever technology you work with when you start with them. They will not put you on a contract with a customer unless you have at least 5 years experience. If the technology you have experience with dies, you can't move to another technology unless you have 5+ years experience, even if you have a certification.

Advice to Senior Management – Need to treat their employees better!

No, I would not recommend this company to a friend

Former Employee – worked at Keane full-time for more than 3 years

Pros – work life balance is okay

Cons – no hikes indesignation/pay for years.

Advice to Senior Management – change your strategies....

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Keane full-time for less than a year

Pros – good health insurance, good career development

Cons – first project, so dont know yet ..

Yes, I would recommend this company to a friend

Former Employee – worked at Keane full-time for less than a year

Pros – Company leaves you alone if your not making waves. Do your job and your left alone.

Cons – Relocated for an 18 month contract and it ended in 7. No advance notice. Took a big loss ending my lease early.

Advice to Senior Management – Need to have better communication with employees in regards to client issues.

No, I would not recommend this company to a friend

Former Employee – worked at Keane as a contractor for more than 3 years

Pros – It was good break for me

Found new contracts

Good people

Cons – Keane was bought over by other company

No presence in my last assignment

No salary rise for 2 years

Yes, I would recommend this company to a friend