Keefe Commissary Reviews

Updated August 28, 2015
15 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
John Puricelli
2 Ratings

15 Employee Reviews

Sort: Popular Rating Date
  1. Shipping & Receiving

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Strongsville, OH
    Former Employee - Anonymous Employee in Strongsville, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A lot of pros insurance,401k,life insurance etc...

    Cons

    some of the rules were a lil crazy


  2. Good company, though slow to change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Keefe Commissary full-time (More than 10 years)

    Pros

    This company is always growing, and management is willing to allow you to move positions to challenge yourself.

    Cons

    An entrenched "this is the way we've always done it" attitude sometimes mires management from adapting to needed shifts in technological focus.

    Advice to Management

    Spend money on infrastructure, both for buildings and staff to build the business.


  3. Solid Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edison, NJ
    Current Employee - Anonymous Employee in Edison, NJ
    Recommends
    Neutral Outlook

    I have been working at Keefe Commissary full-time (More than 8 years)

    Pros

    You will be treated fairly. They have achieved a high level of success.

    Cons

    The business environment doesn't look promising for the years ahead.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Warehouse Puller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Puller
    Current Employee - Warehouse Puller

    Pros

    Great start off pay at beginning.

    Cons

    Limited heating and cooling inside the warehouse.


  6. Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook

    I worked at Keefe Commissary full-time (More than 8 years)

    Pros

    Privately owned company with a good business culture

    Cons

    Hard to advance in the company without the right connections.


  7. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The employees are great and management treats employees well. They don't demand a ton from you.

    Cons

    I was in a department for 5 years and no chances of promotion ever came up unless somehow a miracle happened.


  8. Terrible hours, incredibly short and infrequent breaks, abusive customers, abusive coworkers, and abusive supervisors.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Saint Louis, MO
    Former Employee - Customer Service Representative in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook

    I worked at Keefe Commissary full-time (Less than a year)

    Pros

    Unlike the prisoners I serviced, I did get to go home at night. Though they ate better than me and wore nicer clothes; especially considering my salary. $12.60/hr

    Cons

    Cons? How about convicts who get everything from Cheetos to Nikes, and being constantly monitored by "supervisors" who "rated" my performance, by picking and choosing what calls to rate me on; effectively allowing them to rate me however they wanted, regardless of my overall performance. In a nutshell, they could pick the "bad" calls to rate me, which directly affected my "bonus", which was a rather unfunny "joke". Timed to the second, if I was "out of adherence", even for a legitimate reason, they could "ding" me whenever they wanted. Not good if they dont want you to succeed, and most all did not. Just answer calls and take orders from abusive customers as quickly as possible with no regard to true customer service. I was often penalized for trying to provide good customer service, but all they cared about was "total number of calls" and orders taken.

    Advice to Management

    Do not make promises you cannot, or never intended to keep. Do not lie to my face. And at least try to understand the different meanings of "Ms." as a feminine title before trying to belittle me, for speaking up about the unfair and racist work environment. Do not tell me one thing, then blatantly do the opposite.


  9. Decent call center workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Saint Louis, MO
    Current Employee - Customer Service Agent in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Keefe Commissary full-time (More than 3 years)

    Pros

    Management is generally interactive with employees and supportive and they also organize different activities like potlucks and employee appreciation lunches at times. They let you know what is expected of you. Pay is decent for the work required, which is not overly demanding once you learn the basics, though call volume can be overwhelming at times. There are opportunities for advancement within the company from what I can observe. There are also work from home opportunities after you have been there a certain amount of time.

    Cons

    Adhering to your assigned schedule is very important, which can be difficult for some people. Some of the performance requirements can be difficult to maintain for reasons not completely within the employee's control. Some shifts are until 11pm.

    Advice to Management

    Continue maintaining good communication with employees.


  10. My experience was somewhat ok at Keefe.

    Former Employee - Order Puller in Atlanta, GA
    Former Employee - Order Puller in Atlanta, GA

    I worked at Keefe Commissary part-time (More than a year)

    Pros

    The best reason I liked working there was receiving montly bonuses for accuracy in pulling orders.

    Cons

    Most of my co-workers were difficult to work with.


  11. This will probably be one of the easiest jobs you'll ever have.

    • Comp & Benefits
    Current Employee - Customer Service Representative in Saint Charles, MO
    Current Employee - Customer Service Representative in Saint Charles, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Keefe Commissary part-time (More than 10 years)

    Pros

    All the supervisors are pretty laid back and really nice people. Everyone is very professional and they're always there to help you.

    Cons

    They're big on schedule. You cannot be late for anything. They expect you to on time for work (obvi), lunch, breaks, meetings, etc. if not it'll mess up your scores and maybe any chances on any promotions or bonuses.



Showing 15 of 15 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.