Keiser University

  www.keiseruniversity.edu
  www.keiseruniversity.edu

Keiser University Reviews

Updated November 24, 2014
Updated November 24, 2014
62 Reviews
2.4
62 Reviews
Rating Trends

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Arthur Keiser
37 Ratings

Review Highlights

Pros
  • There are some good people that work there, but the negative definitely outweighs the positive (in 3 reviews)

  • The Pay is good for what you do, but could be more (in 2 reviews)


Cons
  • Students can and do at times come second to money, retention and financial aid (in 5 reviews)

  • Call center environment, sales driven, weekends and late nights (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    admissions counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Keiser University full-time

    Pros

    great schedule, undersating boss, great hours, low stress, always slmeone to assist you if you need help, independence

    Cons

    sometimes the director can be a little rude other than that it is a great place for smeone at entry level

    Advice to ManagementAdvice

    sick days would be nice

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Don't turn your back...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Professor
    Current Employee - Adjunct Professor

    I have been working at Keiser University part-time

    Pros

    Some great students who genuinely want to learn and grow and are moving forward with their lives in a better direction from poor past decisions. Some excellent coworkers who truly care about the students and one another.

    Cons

    Other coworkers are a different story. Don't turn your back or someone may stick a knife in it. On the surface everyone is friendly, but the cliques are worse than high school. Management can and does play fast and loose with favorites. New people are given titled positions, their own offices and pay raises while people who have been with the company for years aren't even considered for those same things...unless someone in upper management likes them this week. Management favorites can come and go as they please and set their own hours and do little to nothing while others work 60 hour weeks and are paid for 30, which happens often. Students can and do at times come second to money, retention and financial aid. Be prepared to be questioned as to why if you fail a student and asked what you intend to do about it going forward to keep it from happening again as if it were your own fault that students fail.

    Advice to ManagementAdvice

    Set standards for student admissions. Work on admitting those who are actually somewhat prepared for college instead if anyone who is breathing and then blaming instructors when those same students can't do basic math or write a sentence. Promote people and give them positions based on their skills and proficiency rather than personal friends and favored people. Focus on retaining those faculty and staff who are dedicated rather than just those who pay lip service to the company or you will continue to have a revolving door of staff and keep wondering as to why.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    A rewarding experience meeting with new people on a daily business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Aid Officer in Fort Lauderdale, FL
    Former Employee - Financial Aid Officer in Fort Lauderdale, FL

    I worked at Keiser University full-time (more than 8 years)

    Pros

    The company is family oriented with excellent benefits. The work environment is fast paced and geared towards helping people obtain a career based education.

    Cons

    Often the company requires working overtime, evenings and on weekends. The work is often at a pace that many are not able to keep up with, and stress runs high as goals are set at a level that is hard to maintain.

    Advice to ManagementAdvice

    The FA to student ratio should be increased, as the current ratio leaves employees with no time to process files with the accuracy that is desired.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Management sucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Keiser University full-time (more than 5 years)

    Pros

    The company pays well. The health benefits are good. Interesting people have worked there. They are student oriented. There is overtime compensation.

    Cons

    They work employees into the ground with no respect or concern for the toll it takes on the employee. They cannot maintain adequate staffing due to horrible management practices. "Do what I say, not what I do" mentality. Employees shouldn't have to fight to take earned vacation time and yet they do here.

    Advice to ManagementAdvice

    Get management training.

    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Faculty put in a very difficult position, as students are largely unprepared for college level education...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Keiser University part-time (more than 3 years)

    Pros

    Adjunct pay is quite good: $1800 per one month intensive course, requiring 12 hours per week of faculty time.

    Cons

    Students are unprepared for college level work, but admin wants them to pass classes, so faculty are caught in the middle. I was asked to pass students who had not earned passing grades, because they were on academic probation and would be expelled if they did not pass. When I refused, I found out later that some students had been "administratively" given passing grades!

    Advice to ManagementAdvice

    Be more honest with students during recruitment and use more stringent college-readiness exams. Let faculty handle grading, unless there is a legitimate problem between a student and a faculty member, and then develop and follow a strict protocol for handling such situations.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    A good transitional job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Coordinator in Fort Lauderdale, FL
    Current Employee - Student Coordinator in Fort Lauderdale, FL

    I have been working at Keiser University full-time (more than 3 years)

    Pros

    The people you meet there are cool. Some of the management team was helpful at times.

    Cons

    Too many of the wrong people were put into ADOA position Associate Directors of Admission

    Advice to ManagementAdvice

    Listen to what's going on in the bullpen and give credence to what is being said and act on it. We're the ones who are closest to the action and know more about the inner workings than upper management.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    The experience has been somewhat interesting. Learn new processes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Keiser University full-time (more than an year)

    Pros

    Benefits, small company, diverse workforce.

    Cons

    Management and leadership are poor. They encourage employees to follow protocol yet fail to follow it themselves when it comes to PTO approvals. Always looking for ways to not grant it

    Advice to ManagementAdvice

    Listen and empower your employees in order to increase performance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Keiser University full-time (more than 3 years)

    Pros

    Some of your co-workers are nice people - too bad the rest are trying to throw you under the bus every chance they get

    Cons

    Where to start....incompetence at every level of management, prison - like working conditions, antiquated business systems, lack of any sort of training or mentoring, high turnover of staff, insufficient number of employees to cover the workload, managers with abhorrent behaviors that would give any HR department nightmares, and a pervasive mold problem that permeates your skin and clothing and leaves an unusually high number of people sick at all times.
    I have never worked in a place where so many people quit without having another job lined up.

    Advice to ManagementAdvice

    Corporate culture starts at the top... your complete disregard for the well-being of employees makes this a deplorable work environment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor
    Current Employee - Admissions Counselor

    I have been working at Keiser University full-time (less than an year)

    Pros

    Salary is good for expectations.

    Cons

    Micromanaging management from the top down. Almost no training. Bad interdepartmental working. They feed you to reward you like your a dog.

    Advice to ManagementAdvice

    Let your employees and managers do job through chain of command.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Your boss will throw you under the bus in a heart beat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor in Fort Lauderdale, FL
    Current Employee - Admissions Counselor in Fort Lauderdale, FL

    I have been working at Keiser University full-time (more than an year)

    Pros

    Ummmmmmmm I am still working there and trust me I cannot think of any pros.

    Cons

    Plenty. Make sure you always meet goals or you will get written up. They do not honor 2 weeks notices. Compensation suck. Vacation days also it very bad, you do not have sick days, you only get 1 week after 90 days, and then 2 weeks after 1 year (that is if you survive that long).

    Advice to ManagementAdvice

    First they will have to get some real management. They promote friends, rather people that actually is able to do the job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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