Kelley Blue Book

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Kelley Blue Book Reviews

Updated Jul 5, 2014

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3.5 47 reviews

90% Approve of the CEO

Kelley Blue Book President Jared Rowe

Jared Rowe

(10 ratings)

73% of employees recommend this company to a friend
47 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company in Irvine, CA

    Project Coordinator (Former Employee) Irvine, CA

    ProsOpen Door Policy from Analyst to Sr. Manager, Directors and Executives.
    Very Fun and Exciting place to work, loved the company's diverse cultures and the people.

    ConsSome people are working there for time pass, need to motivate employees and strengthen their work values, a job is for creating a better world for the society!

    Advice to Senior ManagementMore employee Trainings is always better! :)

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Kelly Blue Book Was a Great Place Work.

    Manager (Current Employee) Irvine, CA

    ProsGreat work life balance and very smart people, for now.

    ConsVery heavy top-down management from parent company in Atlanta.

    Advice to Senior ManagementKBB has a great history and culture, but the biggest mistake they did was letting AutoTrader acquire them. In the past year and half since its acquisition, AutoTrader has sent its people in to fill as many vacancies as possible and instituted many top-down decisions that are resulting in a rapid change to the KBB culture.

    KBB is rapidly moving from a fast-paced, get it done quickly approach to one of endless documents and presentations. You could really thrive in the old environment. Really sad that is slowly going away. Many people are already leaving, and with them a wealth of talent and knowledge. Benefits and work/life balance were good, but I expect that to change too. The old KBB will be missed.

    Advice to management - Let the spirit of KBB continue! Promote from within KBB, not just send people from Atlanta to fill all of our vacancies. Trust the KBB team to do the right thing. Stop second guessing every little thing that KBB does.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great place to work! Great people.

    Senior Product Manager (Current Employee) Irvine, CA

    ProsBetter than average benefits
    Good work / family balance
    People are great to work with
    Varied work

    ConsLots of politics
    Most departments understaffed
    Changing priorities

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Pretty good

    Anonymous Employee (Current Employee) Irvine, CA

    ProsFriendly and laid back environment.
    Great people to work with.
    Ok Benefits.

    ConsConstant changes in direction.
    Ambiguous review feedbacks.

    Advice to Senior ManagementKnow what you want. Have a product road map.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A fun and innovative company to work for

    Anonymous Employee (Current Employee) Irvine, CA

    ProsAs a developer it is refreshing to work with the latest technologies. KBB.com are enthusiastic about available technologies.

    ConsAs a free service to the consumer, and as with most companies, chasing revenue dictates how projects should be completed. As a result, projects are driven from peers higher up in the company. Consequently, being able to take a deep dive into the available technologies is limited and developers are left performing rudimentary tasks.

    Advice to Senior ManagementPut more trust into the people you hire.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Great benefits, good opportunities if you put the effort in and network

    Management (Current Employee) Irvine, CA

    Pros1. Stellar benefits.
    2. Rapidly growing company.
    3. If you work hard and smart, demonstrate real results, make it clear you are interested in advancing, and develop a career path with your boss or your boss's boss (better to do both), you can move up relatively quickly in the right department. However, the reality is that most people don't do these things and don't realize they are hurting themselves by not doing them.
    4. A piece of paper from an institute of higher education can help, but isn't the sole piece of consideration when evaluating a potential employee for hire or an existing employee for promotion. Abilities and effort are viewed as more important.
    5. Fun atmosphere with friendly people.

    Cons1. Several layers of oversight to make a major decision/lack of a single person to go to to get a final decision.
    2. Rapid company growth has left some processes to complete projects that involve multiple departments behind. The right people often aren't included in discussions until the last minute.
    3. Corporate politics from the executive level on down sometimes lead to decisions that aren't in the best interests of the company or generating revenue. The best way to work around this is to not inform certain people until the last minute, which sometimes contributes to the problem in bullet number 2 above. Turf wars aren't common, but are also a factor.
    4. KBB wavers between being able to skunkwork cutting edge products and being too conservative about products they aren't sure of. This can lead to great products with a lot of potential being scrapped in the middle of development or at conception. With AutoTrader ownership, product development has become more focused, but also more restricted in terms of being able to innovate.
    5. Employee recognition is improving, but still needs work.

    Advice to Senior Management1. Set aside at least some budget to build innovative products outside of the main projects. Otherwise, smaller companies who are allowed to do these things will eat our lunch.
    2. Be less secretive about future planned company direction. Your employees will spend less fruitless time worrying for no reason.
    3. Create deeper integration with departments who should already be working closely together, but aren't fully leveraging each other. If you need hints about what departments these are, ask your lower level employees.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

    2 people found this helpful  

    ok.

    Project Manager (Current Employee) Irvine, CA

    ProsGood benefits. Latest Technologies.Good developers

    ConsPoor Management. Plays Favorites. Can get away from doing any work if you are close to your boss.

    Advice to Senior ManagementBe Fair and Neutral. HR is crappy.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    It's ok.

    Anonymous Employee (Current Employee) Irvine, CA

    Pros1. friendly people
    2. flexible environment

    ConsLittle growth oppotunity and sometimes more politics

    Advice to Senior ManagementNeed stronger leadership.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    A cog in a machine with too many moving parts. Not for the career-minded.

    KBB Dealer Advertising Operations (Former Employee) Irvine, CA

    ProsKelley Blue Book offers a great benefits package. Holidays are festive at KBB and usually accompanied by company-wide events- BBQs, day-long Halloween fun & games, etc.

    Cons- Too much middle management in departments and divisions where it is not needed. For all the managers, there is a notable lack of support for individual employees.
    - Constantly changing policies and procedures often resulted in confusion about getting the work done and in what manner.
    - There is a big focus on the "team effort," but it is never a give-and-take; departments bend over backwards to streamline something, but are never met halfway by others. Too many hands working on the same project, but not having the same idea as to how it should be done.
    - KBB loves the idea of the "internal customer."
    - An elitist attitude becomes apparent when you want to transfer or change departments; KBB is very cliquey. If you don't join the in-crowd right away, you pretty much ignored.
    - Human Resources is an empty resource and does not provide any kind of support to employees with issues- personal or job related.
    - The best way to get by at KBB if you're not an executive is just do your work and don't complain. Let nothing personal come into KBB or effect your work or management will come down on you regardless of any prior positive performance.
    - If you are looking for a company that rewards your hard work with promotions and raises, look elsewhere.

    Advice to Senior Management- Listen to your employees' ideas and be very attentive to your employees' needs.
    - Reduce the number of middle managers or at least define their roles, power, etc much better. You should have leaders not bosses.
    - Take a serious look at the cronyism going on around you and end it.
    - Give employees the chance to move-up in the company or at least offer some kind of incentive for hard work.
    - KBB needs to provide a much better way for employees to bring issues to the attention of Human Resources; and HR really needs to step up their game.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    This place was great

    Anonymous Employee (Former Employee) Irvine, CA

    ProsThere is an excellent company culture, plenty of leadership opportunities and a positive work environment with friendly people to work with.

    ConsNothing moves fast there, which can be frustrating for newer employees trying to make a quick, big difference. Patience is required at times.

    Advice to Senior ManagementNot too much to complain about. I enjoyed working there. Hopefully the environment doesn't change too much over the course of time.

    Yes, I would recommend this company to a friend

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