Kelly Services Reviews

Pros

Good camaraderie among temps and staffing agents, and (during better times) a variety of potential assignments for temps.

Cons

Among groups of temps that were assigned to major clients, ability and professionalism would vary wildly. Staffing agents rarely stayed in their offices for more than a few months, and were rarely helpful with cultivating and maintaining regular employing clients.

Advice to Senior Management

Exercise more selectivity with temporary staff, provide more hands-on contact and support to clients, and promote lower turnover among staffing agents.

Pros

Headquarters has lots of opportunities and it is a solid, well run company. They are on top of current trends in the market.

Cons

Slow to adapt and embrace new technology. Inter-departmental inneficiencis when it comes to communication. Sometimes difficult to navigate company. At local level, have seen local leadership play favorites too much and seen undeserving employees receive promotions in place of much more qualified and deserving people. If you are able to relocate, opportunities abound though.

Advice to Senior Management

Satisfied with senior leadership

Pros

You get paid weekly at Kelly Services. If you make the recruiter aware of career goals, they make sure to work with you and offer you positions that will help you in your career.

Cons

You don't have contact with your recruiter once you are placed. If you are not happy with your placement it's pretty hard to get changed to another positions. Basically they let you know to "tough it out."

Pros

friendly staff, on-site manager very helpful and easy to contact, easy to ask for days off, sometimes good performance reviews would get you a bonus (not sure if they do this anymore)

Cons

You have to continually call them back for available jobs, if you get moved to a different department your pay will not change, since it's a temporary job, you can get let go in a moment's notice

Pros

Great, valuable job experience and great work environment. I can actually utilize my degree!

Cons

Expensive medical coverage, doesn't pay as much as I would like but that is the nature of this economy today...

Advice to Senior Management

Please offer more assignments that require a professional degree!

Pros

Company is not hung up on people moving around internally (geographically or job-title wise). Slow process for advancement, but, advancement is a key initiative. Positive people. Most employee's their have been 10+ years with the company. Good (expensive) benefits, pretty positive people (super important in recruiting, a very negative industry).

Cons

The initiatives from the top, are great, but are NOT being hit on at the ground level. PT competes with other large firms (like Kelly) and falls short due to branding. Poor training on the Technical side of recruiters (giving Kelly a bad name). Very corporate, meaning, 8-5pm, very little flexibility, processes are strict (good and bad).

Advice to Senior Management

Your top-strategic initiatives are GOLD. They are not being implemented at the BOTTOM. Ensure initiative are actually being implemented.

Pros

It is a very stable company to work in. Company provides great leadership, training and growth opportunities.

Cons

Keeps up with all the guidelines

Pros

Pay is a little more than fair for the work and facilities are will maintained. Dress code is lax, wear what is comfortable. Free coffee and hot chocolate and reduced priced sodas (25 cents a can).

Cons

Work can be frustrating. The work is for a company that designs, prints, and scores education standardized tests. These questions along with the scoring design and criteria are designed to inflate scores in order to meet competency levels imposed by No Child Left Behind. An example of this are math problems that are designed so that most common incorrect procedures used by students result in the correct answer. You may be tempted to lower the score on the grounds that it is clear the student doesn't have the skills to correctly answer the question. Wrong. Because the student gave the correct response and even though the student explanation shows he or she didn't know the understand the question, they still get the credit. If the Project Leaders, who are given a random sample to assess scoring accuracy, see this you, your accuracy falls. If it falls below given level, you are asked to go home and do not get to score on that question anymore. Daily qualification failure or not successfully training to score a question can get you sent home too. Not fired, but you don't get to work.

Measured Progress (the company contracted by Kelly Services to do this job) is very propriety so communication devices are prohibited (probably to keep people from becoming knowledgeable of how they and the Departments of Educations of the various state who are their clients are scamming the public). If you are found with a cell phone (on or off) beyond the front desk you are immediately terminated.

In the end it is kind of an academic Sweat Shop.

Advice to Senior Management

Treating employees with more respect would be a good start. They are not a bunch of unskilled blue collar workers, many have degrees and have/ do work in other jobs you could not do.

Pros

Submitting resume to the client was a breeze and the pre-screening process was smooth. The recruiter was prompt to be present at the client place.

Cons

Beware of their seasoned recruiters. They can strip you down with their 'out there' scenario. Negotiate you best on both pay and compensation

Advice to Senior Management

Advice the recruiters not to be greedy of their commission and be considerate of the employee who puts the effort and time.

Pros

They work with you to balance home and work life.

Cons

As a contractor, no benefits are given

Advice to Senior Management

Have better benefits for contractors