Kelly Services

  www.kellyservices.com
  www.kellyservices.com
Work in HR? Unlock Free Profile

Kelly Services Reviews

Updated September 14, 2014
Updated September 14, 2014
776 Reviews
3.2
776 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kelly Services President, CEO, and Director Carl T. Camden
Carl T. Camden
256 Ratings

Review Highlights

Pros
  • You get to work from home so no gas or car insurance needed (in 36 reviews)

  • Kelly has a great work-life balance and the HR policies ensure that they take good care of the employees (in 12 reviews)


Cons
  • There are also no benefits - only an option to purchase insurance etc at some discount (in 28 reviews)

  • 3 an hour less than full-time employees doing the same work and more (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    They came through when I needed them most.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technician  in  El Paso, TX
    Former Employee - Field Technician in El Paso, TX

    I worked at Kelly Services full-time for more than a year

    Pros

    I have used Kelly Service twice in my life. They came through for me when I needed them most. I was given good assignments and the pay was descent. The staff was always ready to help and was professional.

    Cons

    The only con was when traveling there wasn't a Kelly rep or help desk on call at night to handle issues.

    Advice to ManagementAdvice

    Consider a night-time help desk.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Service Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Coordinator  in  Troy, MI
    Former Employee - Service Coordinator in Troy, MI

    I worked at Kelly Services as a contractor

    Pros

    No micro managing on a day to day basis.

    Cons

    When interviewing for the position, the supervisor did a very poor job describing the position. My time my first few months were not manager properly, and little changed even after a year. There was a lot of time spent just answering phones and not being productive on my account or any other account. I would recommend the company to a friend, but not for a position in the PPO group.

    Advice to ManagementAdvice

    Be upfront about the call center environment when interviewing.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Nice temp job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Migrator  in  Midland, MI
    Current Employee - Web Migrator in Midland, MI

    I have been working at Kelly Services as a contractor for less than a year

    Pros

    Worked as a temp for a Major company in Midland MI. They were flexible with my schedule. Great group of management.

    Cons

    Working with people who didn't know what they were doing as far as co workers. Super tight deadlines.

    Recommends
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Excellent staffing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance
    Former Employee - Maintenance

    I worked at Kelly Services as a contractor for less than a year

    Pros

    Got an opportunity to work for a great company

    Cons

    Short term position; Co-workers not the easiest going at contract site

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Current company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workman  in  Smyrna, TN
    Current Employee - Workman in Smyrna, TN

    I have been working at Kelly Services full-time for less than a year

    Pros

    There are a Large number positions available.

    Cons

    Not all of them are the positions you are looking for

    Advice to ManagementAdvice

    No advice.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Lots of opportunities, and training material to qualify for more positions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - At Home Advisor
    Former Employee - At Home Advisor

    I worked at Kelly Services full-time for less than a year

    Pros

    Offer home based positions
    Lots of opportunities for many fields of work
    Access to free training material
    Access to discounts for many companies and brands

    Cons

    They tend to give very short notice when positions become available and the pay tends to be less when working through a company like kelly opposed to being hired directly through the company.

    Recommends
  8.  

    Great Opportunities and Networking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Kelly Services as a contractor for more than a year

    Pros

    Great company for direct hire and temp-hire positions. Great way for me to expose myself to different industries before settling with one company.

    Cons

    Constant change in management and recruiters

    Advice to ManagementAdvice

    offer better benefits for contractors.

  9.  

    Good people to work for and a fair wage for a days work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse  in  Schaumburg, IL
    Former Employee - Warehouse in Schaumburg, IL

    I worked at Kelly Services full-time for more than 3 years

    Pros

    The reasons I liked working here is that they tried to keep[ me working on a consistent basis

    Cons

    Too long of space between assignments

    Advice to ManagementAdvice

    Try to keep your people working steadily

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Interesting place to work, very challenging working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory  in  Los Angeles, CA
    Current Employee - Inventory in Los Angeles, CA

    I have been working at Kelly Services as a contractor for more than 5 years

    Pros

    Career help and assistance with future goals. Can get better prospects and considerations for employment withing the organization. The Staff are very good, kind and considerate.

    Cons

    Challenging environment , not having a steady schedule and unpredictable working hours.

    Advice to ManagementAdvice

    Always review the contract rules, regulation and objectives and also consider the workers concerns.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    KellyConnect/Apple Project is awesome!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Advisor (Apple @ Home)  in  Troy, AL
    Current Employee - Technical Support Advisor (Apple @ Home) in Troy, AL

    I have been working at Kelly Services full-time for less than a year

    Pros

    There are so many great and amazint things to say i could right pages! The trainers are amazing the Teamleads really teach you when you make a mistake instead of getting onto you. Amazing teamwork, teamwork makes the dream work!! Everyone is so encouraging as well. I can be alittle overwhelming at first as any job really is due to the newness but specifically because you must learn new systems and how the iOS system works to hlp customers. The working at home is amazing dont have to deal with any traffic, wear on car, or risking a wreak/speeding ticket or other violation to get to work. Plus you never have to pay for gas....SO i feel like im getting paid more. Just an amazing place to work.

    Cons

    Overwhelming customers that can be rude, frustration of sometimes not being able to see particular things on the customers phones when diagnosing.

    Everyone that says the pay is low - idiots. The pay is not bad you are working at home and dont have to worry about gas or wear and tear on car. If you want to make more then simply work up to it and move to a better paying position. Atleast its not min wage.

    As far as the ppl that said if your 1 min late for the 15 min break....that has never happened to me. Of course - you cant be consistently late but a minute i dont think makes a huge difference. 7 To 10 mins late would tho.

    Advice to ManagementAdvice

    Management is the best i have came across. The coaching sessions are not about telling the advisors what they have done wrong. They do tell you that but its not like your getting in trouble....they give you tips and position it in a way that isnt patronizing like other employers do. Name Walmart!! Apple/Kelly does expect improvements when coaching sessions require improvement to be made. They expect for the tips to be used and for the advisor to improve accordingly and to adjust. Its not all about what you do wrong and coaching sessions are a good thing here...NOT A BAD THING AT ALL. The management and Teamleads do try very hard to help you move up and get promotions.

    Recommends
    Positive Outlook
    No opinion of CEO

Worked for Kelly Services? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.