Kemper Insurance Reviews

Updated March 1, 2015
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3.1
32 Reviews
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Donald G. Southwell
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Employee Reviews

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  1. Good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kemper Insurance

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Good experience and working relations

    Cons

    Long hours and not much time off

    Advice to Management

    Allow employees to get more involved

  2. Helpful (1)

    Great learning experience about the industry of insurance(medical, health and home). Learned the importance of insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Support Assistant in Maryland Heights, MO
    Former Employee - Claims Support Assistant in Maryland Heights, MO

    I worked at Kemper Insurance full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very people oriented company and award receiving for accomplishments

    Cons

    No opportunities for promotion within

  3. Helpful (1)

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kemper Insurance

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    there are advancement opportunities for go getters. the company culture is generally positive and the people in Jacksonville are great.

    Cons

    innovation is slow to come by due to a traditional culture. must keep up in order to be competitive.

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  5. Helpful (1)

    Loss Control Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention in Chicago, IL
    Former Employee - Loss Prevention in Chicago, IL

    I worked at Kemper Insurance full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent organization to work with. Very professional business managed by extremely knowledgeable personnel. Provided all the necessary tools and resources to conduct work in a professional an effective manner.

    Cons

    Low salary was not enough to keep my interests.

    Advice to Management

    Consider revising your salary structure to retain talented professions.

  6. Helpful (1)

    Many changes in recent years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative II in Syracuse, NY
    Former Employee - Claims Representative II in Syracuse, NY

    I worked at Kemper Insurance full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed atmosphere. No real micro-management. Can work at your own pace. Good flexibility if time off is needed.

    Cons

    Poor financial performance and many layoffs. Morale in office is very low. No attempt by management to bring morale to a higher level. Low morale = poor performance. Pay is not competitive.

    Advice to Management

    Quite a bit of money is wasted on frivolous expenses, such as individual plastic desk ornaments. Morale needs to be brought up and employees need to feel appreciated. Kemper used to pride itself as "Employer of Choice". That definitely is not its current status.

  7. Helpful (1)

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kemper Insurance full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great co workers and decent pay

    Cons

    Management is terrible. Way under-staffed

  8. Helpful (2)

    Made great memories but the landscape has changed for the worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Staff in Jacksonville, FL
    Former Employee - IT Staff in Jacksonville, FL

    I worked at Kemper Insurance full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The floor staff were great folks. I miss the relationships I built there over the years. Used to be a good environment to learn different areas and move around.

    Cons

    Multiple layoffs and outsourcing have decimated morale beyond recovery. All upper management are new, i.e. less than three years there; the older ones bailed. Company is running too lean to promote from within, and veteran staff continue to leave in droves.

    Advice to Management

    Figure out where Kemper is going with respect to competitors. Find a real vision that the company can buy in to. Show that you value your Domestic employees by reversing their replacement with poor quality off-shore resources (but it's probably too late to recover any trust now.)

  9. Positive work environment with personal flexibility in corporate office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL

    I have been working at Kemper Insurance full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Solid learning experience. I am able to work on interesting projects and grow a lot. The work environmnet is very flexible and allows for family time as needed. 19 days vacation for those with less than 5 years of experience, which bumps to 24 days afterwards.

    Cons

    Pay is not bad, but not particularly competitive. Management seems disconnected between the various business segments. Shrinking business.
    Lots of pushback on expenses, even getting small events funded can be a challenge.

    Advice to Management

    Let loose the purse strings. Culture seems a bit rigid.

  10. Helpful (2)

    Great Learing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claim Adjuster in Plymouth Meeting, PA
    Former Employee - Senior Claim Adjuster in Plymouth Meeting, PA

    I worked at Kemper Insurance full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Always looking to increase your knowledge. I was taking an excel class that was a great experience. I looked forward to applying to new classes and it was encouraged

    Cons

    Kemper was downsizing and I and several others were laid off in 2013. I was in the middle of taking an excel class and I didn't get to finish. Very disappointing.

    Advice to Management

    More divisional training. Most classes were done on a PC with several hundred employees attending. A Lot of questions with took up a lot of time.

  11. Kemper Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kemper Insurance full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This was a great place to work.

    Cons

    The PC company no longer exists.

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