Kenshoo Reviews

Updated January 8, 2015
25 reviews filtered by
  • Any Location
  • Any Job Title
3.7
25 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Yoav Izhar-Prato
7 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful

    High integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kenshoo full-time

    Pros

    Fantastic product and team. Very open and honest interview process which, now that I'm an employee, is proving to be exactly as advertised from the management to the technology. The sales culture is very positive and focuses on a very ethical approach as opposed to a win at all costs approach. And, there is a complete commitment to customer success.

    Cons

    Kenshoo has normal the growing pains of a technology company that has moved beyond start-up to a high growth mode.

    Advice to ManagementAdvice

    No advice at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Inexperienced People Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kenshoo

    Pros

    very pretty offices, with nice views

    Cons

    Weak in development people, managing career. Lack of insight into worker's strength, or how to development them. Verbal support from senior management on career paths, reviews and development plan. But there was nothing officially put into practice. - so a bit disjointed in what they preach versus what they practice.

    Strong in focusing on producing and branding new products.

    Senior management is strong in travelling constantly and forwarding emails for others to handle the respond.

    Verbal strength in promising HR benefits, stocks, and on the surface seems to be able to handle issuing employee paychecks, and all of the standard administrative items. In practice, there are a lot of fixes that needs to be made - such as paying employees on the dates promised, ensuring they understand the process of tax withholding and accurately processing that paperwork, being transparent on process and details of issuing stock options. When not transparent or honest about this, it gives employees a sense of bad business ethics..

    HR and payroll sometimes makes mistakes on paperwork and they try to hide it instead of being honest about it and fixing it (such as not being paid on time, stock options in company, tax withholding). Gives employees a sense of shady business ethics.

    Very religious culture, which isn't a bad thing, depending on your religion.

    I think they are working on all of this, I am just hoping that trend continues. If considering this company, ask many many many questions and trust your gut on what you sense at the culture if visiting for interview.

    Advice to ManagementAdvice

    be honest and transparent with the employees on their work and their career path. be hones about what you value as a company - and stick to it. hold senior management more accountable in how they manage and develop their own staff - and not be hesitant to send senior management to training on how to develop and get the best out of their teams.

    Doesn't Recommend
    Disapproves of CEO
  3. Account Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at Kenshoo full-time (more than a year)

    Pros

    Fast moving innovation and smart people

    Cons

    Challenging space, margins are thin which means business is stretched

    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 5 people found this helpful

    Wild ride with ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kenshoo full-time (more than 3 years)

    Pros

    - Smart, caring team. Worked with some truly amazing people here that were very strategic about how we approached our business. As long as you knew to ask, team was always willing to lend a hand and help out no matter what time of day.
    - Innovative product team that builds cool things.
    - Amazing learning experience about digital advertising ecosystem.
    - Access to many of the top advertisers in the business. True Enterprise solution.

    Cons

    - Chaotic work environment with very blurry lines about who owns what. Management seems to have started to recognize this but change has been slow and painful.
    - Challenges around timeliness and robustness of product delivery.
    - Spread thin globally with erratic support out of inconvenient time zones in many cases.

    Advice to ManagementAdvice

    - Hire proactively, give Sales more technical resources, hold Product accountable, and focus CS on nurturing clients rather than fire drills/admin tasks

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Smart people, fast challenging environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kenshoo

    Pros

    Producing truly best-in-class products, many of which are game-changing innovative as of late. Company is going places. Comprised of many truly talented people who love this space and what they do.

    Cons

    Very high stress depending on your role. Leadership changes things up often which is to be expected in an org like this, but some of the change is too fast causing the ship to never settle on one course. Company goal setting at the executive level doesn't always feel based in reality.

    Advice to ManagementAdvice

    Set realistic goals. Add visibility to comp/commission structure (and simplify it). Beef up CS part of organization to support growing install base with continued white-glove support. Incentive CS better to perform and 'wow' customers.

    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful

    Good people bad middle mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kenshoo full-time

    Pros

    Leader in search but not so much in social. Decent reach in the US and abroad.

    Cons

    Hired a lot of people only to let them go under a year later. Much of the Israeli team in mgmt does a lot of unnecessary traveling keeping them from their core jobs

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful

    Too many Intrinsic Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kenshoo full-time

    Pros

    Great group of very smart, talented folks.

    Cons

    Horrible Product issues. Poor communication, everyone is chasing their tail instead of focusing on the core business needs. Major disconnect with Sr. Management and middle-management is too overwhelmed to really make an impact. Too many obstacles to get the job done.

    Advice to ManagementAdvice

    Fix the product issues, and the Billing/Finance issues. Add more people in support roles.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kenshoo full-time

    Pros

    Nice atmosphere, and excellent on boarding.

    Cons

    low technical knowledge for account managers, messy structure.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Everyone in the organization exhibits and lives by core values of Innovation, Passion and Humility. Love it !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kenshoo full-time (more than a year)

    Pros

    Market leader as shows by independent research organizations like Forrester. Organization is laser focused on solving the most complex challenges that marketers face in a very competitive marketplace. Very innovative and delivering breakthrough technology to the forefront. More than half the organization is involved with Product related responsibilities. Global company, expanding, rapid (yet calculated) growth. Self sustaining business with healthy margins. Investors backing Kenshoo are Sequoia (who also funded Facebook, Google, Yahoo....and many other everyday brands), Arts Alliance, Tenaya, Bain...

    Cons

    To sustain growth its important to have good processes in place. Fortunately, Kenshoo's employees all understand the need to change and to embrace new processes and protocol. Process is seen not as a hindrance but an enabler to ensure customer experience as well as internal interactions are efficient, smooth and scalable.

    Advice to ManagementAdvice

    Stay on the bleeding edge as you do today. Stay true to your core values.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 10 people found this helpful

    Looks promising from the outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Kenshoo full-time

    Pros

    the company is in a hot industry.
    they have a strong R&D and a research team.
    they have great office locations - in north america and Europe.

    Cons

    they happen to change organizational structure every now and then, way more than necessary.
    they have bad training processes for new employees.
    some mid-management with unsatisfying interpersonal skills.
    Really good people left during my working period, from senior managers to the basic professionals.

    Advice to ManagementAdvice

    make sure the managers are aligned with the company's core values and norms.

    Doesn't Recommend
    Neutral Outlook

Work at Kenshoo? Share Your Experiences

Kenshoo

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.