Ketchum Reviews

Updated March 23, 2015
117 reviews filtered by
  • Any Location
  • Any Job Title
3.8
117 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Ketchum CEO Rob Flaherty
Rob Flaherty
44 Ratings

Pros
  • Great place to learn new skills but it's best to leave after a year (in 8 reviews)

  • There is opportunity to work with great clients and leadership is good at matching assignments to passion (in 7 reviews)

Cons
  • Work/life balance is essentially non-existent even though it is touted often (in 14 reviews)

  • Long hours, no compensation for overtime (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Best company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    good communication, happy staff, upbeat, flexible

    Cons

    none that i can think of

  2. 1 person found this helpful

    Employees are over worked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Account Executive in Atlanta, GA
    Current Employee - Assistant Account Executive in Atlanta, GA

    I have been working at Ketchum full-time (more than a year)

    Pros

    Ketchum delivers great work to clients and is an award-winning firm

    Cons

    Minimal work-life balance and definite low pay

    Advice to ManagementAdvice

    Provide more time off and include bonuses or other incentives for employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful

    Hard working people, big-name clients and variety; inconsistent management & employee treatment, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Ketchum full-time (more than 3 years)

    Pros

    * Big, accomplished agency with lots of varied practices and high-profile clients.
    * Many very dedicated and creative people who work hard, put the client first, and drive successful, coordinated campaigns.
    * International brand recognition, industry awards.
    * Offices all over the world offer opportunities for transfer, travel, cultural exchange, fresh perspectives, and global influence and interchange.
    * Youthful energy paired with a strong history of experience in the business and stability of an older, well established agency.
    * Fast-paced and often exciting atmosphere, lots of teamwork and collaboration on client work.
    * Variety of training opportunities, talks, etc. Events and conferences.

    Cons

    * Some really poor management examples in a few cases, including self-aggrandizing behavior (passing risk and failure down, taking personal credit for achievement), not enough thought about employee incentives and career development, etc.
    * Some people are treated very well, given "rock star" status, and others are scapegoated and mistreated, seemingly not in relation to merit, but more based on relationships and rapport with managers.
    * Often over-emphasized focus on new biz while existing projects go sideways (internally, but never allowed to negatively impact clients), staff gets burnt out working long hours or doing damage control, etc.
    * Too many managers doing "strategy," wining and dining leads, attending conferences, and driving staff to put in extra work on pitches while still meeting billability targets and deadlines.
    * Some people are more sparkle than substance. Company culture is often more focused on appearance than reality.
    * Big, old agency is sometimes slow-moving, risk-averse, and feels a little late reacting to trends and market shifts.

    Advice to ManagementAdvice

    Consider whether managers are actually providing leadership or adding value. Give credit where credit is due, and not where it's not.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Creative and smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    Collaborative culture that celebrates good ideas
    Strong talent
    Global perspective

    Cons

    Financial pressures
    Often difficult to achieve good balance given high demands of job (dependent on level)

    Advice to ManagementAdvice

    The majority of employees are over achieving high performers. The agency would be well served to actively promote healthy lifestyles and better work life balance to help decrease burnout (which is a real issue).

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great Place to Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    - Very organized, structured group of professionals.
    - Positive office atmosphere
    - Lot's of opportunities for training/professional development
    - Exciting work

    Cons

    - Fast paced environment, pay attention and learn the ins and outs of the company fast for success.
    - Time management skills are critical to success here

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Great place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    Smart people, focus on career growth, good culture.

    Cons

    Terrible compensation, high turnover rate.

    Advice to ManagementAdvice

    In a competitive job market, perks win outstanding employees. Incentives can go a long way.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Incredibly talented agency. Teams work hard & play hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Washington, DC
    Current Employee - Senior Account Executive in Washington, DC

    I have been working at Ketchum full-time (more than 3 years)

    Pros

    Cutting edge PR firm offering an integrated suite of services to clients and comprised of the most talented and brilliant professionals. Company as a whole practices great internal communications, backed by a supportive/present HR team and offers all types of training opportunities to keep employees engaged and growing with the latest trends in our industry and our clients' industries. Opportunities to pave your own career path and seek challenging work. Good pay compared to other agencies, pay increases outside promotion cycles, and bonuses as a result of award-winning work.

    Cons

    Work-life balance, as with most agencies, is difficult and heightened when staffing is strapped. Stressful environment juggling client deliverables and needs across accounts. Management training needs enforced and supervisors should be held more accountable to the growth and development of their direct reports.

    Advice to ManagementAdvice

    Focus more on motivating and developing junior staff to eliminate burn out and turnover. Need better structure in place for supervisor-to-direct report relationships. Offer mentorship program.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Been working for Ketchum for a few months now and absolutely love it! Best company I've ever worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Ketchum full-time (less than a year)

    Pros

    The people you work with, the flexibility, the culture, the reputation

    Cons

    Nothing as of now and I don't really see that changing

    Recommends
    Positive Outlook
    Approves of CEO
  10. Amazing company with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Ketchum full-time (more than a year)

    Pros

    -Wonderful, smart, articulate people who are funny, great writers, collaborative, hard-working and passionate about clients and what they do
    -Incredible focus on talent development (career opportunities, relocation opportunities, the ability to create your own career path and role, great training and tools, amazing HR teams)
    -Great midtown location and great office perks and activities (in-office manicures, sports club discounts, Omnicom employee discounts, running club, weekly beer and wine bar cart on Fridays)
    -Amazing roster of top-tier clients for bragging rights and exciting work

    Cons

    -Lot of internal politics and silos
    -Sometimes confusing/inconsistent or vague strategic direction from executive leadership
    -Chronically understaffed, incredibly fast-paced and meeting-heavy
    -Some clients like the Russian federation are not clients to be proud of

    Advice to ManagementAdvice

    Clearer vision/values direction is key, as well as decisive stances on the role of all the businesses outside of the core PR offering to avoid competing P&Ls

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Ketchum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support Specialist in Washington, DC
    Current Employee - IT Support Specialist in Washington, DC

    I have been working at Ketchum full-time

    Pros

    Ketchum DC is fun and the ppl are nice and friendly.

    Cons

    Employees are not given their do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Ketchum? Share Your Experiences

Ketchum

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.