Ketchum Reviews

Updated April 24, 2015
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3.8
125 Reviews
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Recommend to a friend
Approve of CEO
Ketchum CEO Rob Flaherty
Rob Flaherty
46 Ratings

Pros
  • Great place to learn new skills but it's best to leave after a year (in 8 reviews)

  • There is opportunity to work with great clients and leadership is good at matching assignments to passion (in 7 reviews)

Cons
  • Work/life balance is essentially non-existent even though it is touted often (in 14 reviews)

  • Long hours, no compensation for overtime (in 11 reviews)

More Pros and Cons

Employee Reviews

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  1. Great company to start career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ketchum

    Pros

    Incredibly smart, driven staff; great mentorship and growth opportunities

    Cons

    Administrative work at the junior level

  2. Finance

    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Ketchum as an intern

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Relaxed dress code, friendly work place

    Cons

    large, traffic, office , travel, setting

  3. Ketchum has great people, clients and does great work and works hard to create a warm embracing culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Creative people. Impressive and innnovative clients. Dedication to consistently deliver great work. Innovative and progressive approach to work process. Friendly warm and supportive culture in regional offices.

    Cons

    The financial management and administrative burdens put on to every single employee is over-wheliming. Staff are spending more time managing their time, filling out paper work, cow-towing to Pittsburgh and the fniancial machine than ever before. It is taking a toll on the people and the work.

    Advice to Management

    NY/Pittsburgh MUST simplify, reduce and eliminate some of the financial and administrateive responsibilties of day to day staff. At best it is distracting tehm from their work and career develpment. At worst -- and this is where it is -- it is killing morale and driving good people to other jobs. While you are at it we all need better technology to work with day in and day out -- laptops, smart phones, bandwidth, services.

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  5. Research Fellow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ketchum

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Strong, organized management with big name clients

    Cons

    Lack of clarity of opportunities and mobility

  6. Helpful (1)

    Great company with a ton resources and good hardworking people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive in Washington, DC
    Former Employee - Senior Account Executive in Washington, DC

    I worked at Ketchum full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart, creative, hardworking, professional people in a fast paced environment with excellent clients. Excellent meritocracy.

    Cons

    Can be overly formal. Not a great place to build confidence. Takes several years and a good manager to get to do meaningful work. Pay your dues type of place.

    Advice to Management

    Stop taking yourself so seriously and loosen up a bit. Be more approachable and casual. While talented, some people need to get over themselves and stop trying to intimadate.

  7. Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The best part of Ketchum is the people. Smart, hard working and treat others like extended family. Great opportunity to work on big accounts and learn from talented people.

    Cons

    There's a declining focus on company culture. Long hours and demanding clients. Emphasis on billabilty vs. people.

    Advice to Management

    Focus on the people...reignite culture...match employees with their passions

  8. Helpful (1)

    Good place for senior leadership; too much work and lack of growth opportunities for junior staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -High profile clients
    -Flexibility (travel, work from home etc.)
    -Talented and experienced senior leadership

    Cons

    -No growth opportunities
    -Very political environment
    -Slow to promote
    -Low pay scale
    -Long hours
    -Lack of mentorship for talent development

    Advice to Management

    -Provide tools and incentives in order for HR managers to offer constructive feedback and help develop employees' competencies. Hire the necessary workforce in order for employees to have a better work-life balance. Limit turnover by paying the market standard and awarding employees for their contribution in order to boost employee morale.

  9. Best company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    good communication, happy staff, upbeat, flexible

    Cons

    none that i can think of

  10. Helpful (2)

    Employees are over worked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Account Executive in Atlanta, GA
    Current Employee - Assistant Account Executive in Atlanta, GA

    I have been working at Ketchum full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Ketchum delivers great work to clients and is an award-winning firm

    Cons

    Minimal work-life balance and definite low pay

    Advice to Management

    Provide more time off and include bonuses or other incentives for employees

  11. Helpful (4)

    Hard working people, big-name clients and variety; inconsistent management & employee treatment, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Ketchum full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    * Big, accomplished agency with lots of varied practices and high-profile clients.
    * Many very dedicated and creative people who work hard, put the client first, and drive successful, coordinated campaigns.
    * International brand recognition, industry awards.
    * Offices all over the world offer opportunities for transfer, travel, cultural exchange, fresh perspectives, and global influence and interchange.
    * Youthful energy paired with a strong history of experience in the business and stability of an older, well established agency.
    * Fast-paced and often exciting atmosphere, lots of teamwork and collaboration on client work.
    * Variety of training opportunities, talks, etc. Events and conferences.

    Cons

    * Some really poor management examples in a few cases, including self-aggrandizing behavior (passing risk and failure down, taking personal credit for achievement), not enough thought about employee incentives and career development, etc.
    * Some people are treated very well, given "rock star" status, and others are scapegoated and mistreated, seemingly not in relation to merit, but more based on relationships and rapport with managers.
    * Often over-emphasized focus on new biz while existing projects go sideways (internally, but never allowed to negatively impact clients), staff gets burnt out working long hours or doing damage control, etc.
    * Too many managers doing "strategy," wining and dining leads, attending conferences, and driving staff to put in extra work on pitches while still meeting billability targets and deadlines.
    * Some people are more sparkle than substance. Company culture is often more focused on appearance than reality.
    * Big, old agency is sometimes slow-moving, risk-averse, and feels a little late reacting to trends and market shifts.

    Advice to Management

    Consider whether managers are actually providing leadership or adding value. Give credit where credit is due, and not where it's not.

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