Ketchum Reviews

Updated June 24, 2015
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4.1
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Ketchum CEO Rob Flaherty
Rob Flaherty
50 Ratings

Pros
  • Great place to learn new skills but it's best to leave after a year (in 8 reviews)

  • There is opportunity to work with great clients and leadership is good at matching assignments to passion (in 7 reviews)

Cons
  • Work/life balance is essentially non-existent even though it is touted often (in 14 reviews)

  • Long hours, no compensation for overtime (in 11 reviews)

More Pros and Cons

124 Employee Reviews

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  1. Featured Review

    Best company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    good communication, happy staff, upbeat, flexible

    Cons

    none that i can think of


  2. VP Digital Strategist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Digital Strategist in San Francisco, CA
    Current Employee - Vice President, Digital Strategist in San Francisco, CA

    I have been working at Ketchum

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are vested in your professional and personal development and don't just talk the talk. This company really rewards initiative with opportunity.

    Cons

    At the lower levels, people tend to feel like cogs... then again, I think this is a critique of the PR industry more than Ketchum specifically.

    Advice to Management

    Recognize talent early and nurture it. There are so many specialties that folks can explore, and I feel that one's value and sense of purpose both benefit from being a specialist. PR folks are easy to lose at lower levels because the rigor and low pay. Giving someone the feeling of investment rather than toil can go a long way in retaining them.


  3. Great place to call "home".

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY

    I have been working at Ketchum full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Smart (and nice!) people, top tier brands, competitive salaries, values strong talent, excellent growth opportunities if you are committed and willing to do the work.

    Cons

    Agency life isn't for everyone, some aspects of office space, etc. could use some updates.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Dream Job - Dream Situation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Chicago, IL
    Current Employee - Account Coordinator in Chicago, IL

    I have been working at Ketchum full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is incredible - truly care about where you want to go in your career and life.
    Supervisors are well-versed and go out of their way to teach you - entry level, up.
    CEOs, partners - very humble, not too big to speak to even interns. Positive hierarchy with lots of room to grow, especially those who are specialized.

    Cons

    Lots of work - but it'll push you to be the best employee possible.

    Advice to Management

    Continue to care for the entry level as we follow your lead.


  6. Helpful (1)

    Great experience that comes with a cost

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Ketchum full-time (More than 10 years)

    Pros

    You'll get great experience and insights at this world-class agency that are second to none.

    Cons

    Your great experience comes with cost. Sure, you might have a giant salary. But forget about spending it, forget about having a life, forget about having a modicum of control over your schedule, say no and you're screwed, and forget about having a family. Find someone else to raise your kids.

    Advice to Management

    See above.


  7. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's a great company. Very collaborative environment. Opportunities for growth. Recognition and compensation increases for strong performers. Culture is important.

    Cons

    Finance and getting reimbursed for expenses is the worst. They treat their employees like criminals.


  8. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ketchum full-time

    Recommends
    Recommends

    Pros

    Great culture, lot of career opportunities - a truly caring executive team

    Cons

    Agency life can be tough - long hours and billing hours pressure


  9. Helpful (2)

    Great for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Team in New York, NY
    Current Employee - Digital Team in New York, NY

    I have been working at Ketchum full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Good hours
    - Supportive team
    - Great work culture
    - Top-tier brand clients
    - Strong leadership
    - Competitive compensation
    - Ability to grow within a role fairly quickly
    - "Trial by fire mentality" (could be a pro or con depending how you look at it)

    Cons

    - Each division is siloed even though they work in the same office
    - Some teams have a very corporate, machine-oriented mentality
    - Top-heavy leadership (too many VPs, not enough support staff)
    - Office space could use some modernizations


  10. Helpful (1)

    Terrific Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, management embraces creative ideas...LOTS of opportunity to grow and get promoted

    Cons

    Pay could be better and benefits are ok.


  11. Helpful (1)

    Ketchum has great people, clients and does great work and works hard to create a warm embracing culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Creative people. Impressive and innnovative clients. Dedication to consistently deliver great work. Innovative and progressive approach to work process. Friendly warm and supportive culture in regional offices.

    Cons

    The financial management and administrative burdens put on to every single employee is over-wheliming. Staff are spending more time managing their time, filling out paper work, cow-towing to Pittsburgh and the fniancial machine than ever before. It is taking a toll on the people and the work.

    Advice to Management

    NY/Pittsburgh MUST simplify, reduce and eliminate some of the financial and administrateive responsibilties of day to day staff. At best it is distracting tehm from their work and career develpment. At worst -- and this is where it is -- it is killing morale and driving good people to other jobs. While you are at it we all need better technology to work with day in and day out -- laptops, smart phones, bandwidth, services.



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