Ketchum Reviews

Updated April 24, 2015
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3.8
125 Reviews
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Ketchum CEO Rob Flaherty
Rob Flaherty
46 Ratings

Pros
  • Great place to learn new skills but it's best to leave after a year (in 8 reviews)

  • There is opportunity to work with great clients and leadership is good at matching assignments to passion (in 7 reviews)

Cons
  • Work/life balance is essentially non-existent even though it is touted often (in 14 reviews)

  • Long hours, no compensation for overtime (in 11 reviews)

More Pros and Cons

Employee Reviews

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  1. Good clients, very bad work atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ketchum full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They have great set of clients .....so one good thing is media listens to you instead of dismissing you as a PR-peeve.

    Cons

    Vey bad work atmosphere, no work-life balance....heard of instances where people have worked till 3am in the morning. Poor infrastructure....its an MNC which is being run from a 3-room accommodation in the basement. Open humiliation of employees.....Even the current employees spoke negatively about the company and the bosses. Too much arrogance among people since Ketchum is an international brand name.

    Advice to Management

    Kindly live up to the name in terms of infrastructure and office atmosphere

  2. Helpful (4)

    Dysfunctional corporate culture. Break-neck pace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ketchum full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They do have large brands that you can work on.

    Cons

    You will drive yourself crazy working there.

  3. Helpful (4)

    Not the place to be if you have any self-respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - ACD/CD in New York, NY
    Current Contractor - ACD/CD in New York, NY

    I have been working at Ketchum as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Most of the people seem nice, considering it's a PR & Marketing company. Most staff seems more junior and inexperienced than their titles would imply.

    Cons

    Very disorganized & understaffed. Billing to a client is more important than producing good work - even half an hour of downtime will cause a call from HR/Finance to find out exactly why. Out of touch managers, at least on the digital side, who seem to have trouble managing even a small team with a not especially heavy workload.

    Advice to Management

    Get your acts together, or good people will stop walking through the door - assuming filling seats isn't more important than people interested in doing good work, that is.

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  5. Helpful (1)

    No Idea How They Continue On

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    +Well known, fortune 500 clients
    +Industry prestige & reputation
    +Some great people on account teams and in practice areas
    +Central office location

    Cons

    -Integration is a joke, digital is a shiny object not a partner
    -somehow, the cruelest least talented people move up
    -Vacation time is refused often, it's common to be denied comp time for weekends / late nights
    -no work / life balance
    -complete disregard for employee development unless it can be directly tied to growing business
    -specialty areas are poorly defined and often compete against one another
    -silos and firewalls everywhere
    -terrible facilities. offices look like a call center in oklahoma
    -IT can not and will not provide adequate machines / technology
    -HR is totally useless robot arm of management
    -very few people are trustworthy
    -constant fake deadlines pushed internally and cross-functionally
    -freelancers used to prop up and propel a totally dying infrastructure
    -all managers and no doers. especially in specialty areas

    Advice to Management

    -look to spend real time determining what is really going on
    -just because you HAVE a digital or social group doesn't make it competent
    -hold leaders up to the same standards their team members are
    -cultivate relationships with mid level talent by actually listening to their concerns rather than holding pointless levels meetings as venting sessions for HR to hear about what is wrong and use it against those who voiced it.

  6. Helpful (1)

    Brutal. Worked like a dog for no money.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President
    Former Employee - Vice President

    I worked at Ketchum

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good accounts. Nice office space.
    Offers good courses for training. A good place to get experience, but not a good place to stay past three years.

    Cons

    Terrible pay in comparison to other agencies. Some people work very hard, but some don't. A lot of politics in getting a promotion. HR is not responsive to complaints. Bonuses are also low.

    Advice to Management

    Management doesn't realize how bad some managers are. Pay is very low. They promote dead weight that doesn't perform. People complain about the same people and nothing gets done.

  7. Daily Firedrills

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Los Angeles, CA
    Current Employee - Vice President in Los Angeles, CA

    I have been working at Ketchum

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    High Profile clients, brands and projects

    Cons

    Ketchum is a work environment in which firedrills and last minute, sister PR team and crazy client requests are the norm. There is very little time to prepare well thought out strategic plans. Everything is last minute. Employees are expected to write presentations and routinely work during major holidays like Thanksgiving and SR. Mgmt doesnt even say thank you for working over the holiday. SR. Mgmt email and expect employees to work all hours of the night and day, evenings and weekends. SR. Mgmt. expects employees to travel on their personal time like weekends and evenings rather than during business hours/weekdays. SR. Mgmt are workaholics

    Advice to Management

    Embrace Work/Life Balance.

  8. Helpful (1)

    Good place for senior leadership; too much work and lack of growth opportunities for junior staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -High profile clients
    -Flexibility (travel, work from home etc.)
    -Talented and experienced senior leadership

    Cons

    -No growth opportunities
    -Very political environment
    -Slow to promote
    -Low pay scale
    -Long hours
    -Lack of mentorship for talent development

    Advice to Management

    -Provide tools and incentives in order for HR managers to offer constructive feedback and help develop employees' competencies. Hire the necessary workforce in order for employees to have a better work-life balance. Limit turnover by paying the market standard and awarding employees for their contribution in order to boost employee morale.

  9. Helpful (1)

    Employees are over worked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Account Executive in Atlanta, GA
    Current Employee - Assistant Account Executive in Atlanta, GA

    I have been working at Ketchum full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Ketchum delivers great work to clients and is an award-winning firm

    Cons

    Minimal work-life balance and definite low pay

    Advice to Management

    Provide more time off and include bonuses or other incentives for employees

  10. Helpful (1)

    Ketchum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support Specialist in Washington, DC
    Current Employee - IT Support Specialist in Washington, DC

    I have been working at Ketchum full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Ketchum DC is fun and the ppl are nice and friendly.

    Cons

    Employees are not given their do.

  11. Helpful (5)

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Well-known global clients, that's about it.

    Cons

    No creativity, too much bureaucracy, losing business, disconnected management...well actually the worst management ever (and believe me, I've had my fair share of bad senior management), no values or ethics, terrible supervisors who couldn't care less, lost of grunt work that the clients don't want to do, by far the most horrible place I've worked for. it's all about who you know, not what you do. Just say no to this hellish place unless you have no other option and there are bills to pay.

    Advice to Management

    None. You are doing a good job of running this place into the ground anyway.

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