Ketchum Reviews

Updated July 23, 2015
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3.9
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Ketchum CEO Rob Flaherty
Rob Flaherty
52 Ratings

Pros
  • Great place to learn new skills but it's best to leave after a year (in 8 reviews)

  • There is opportunity to work with great clients and leadership is good at matching assignments to passion (in 7 reviews)

Cons
  • Work/life balance is essentially non-existent even though it is touted often (in 14 reviews)

  • Long hours, no compensation for overtime (in 11 reviews)

More Pros and Cons

128 Employee Reviews

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  1. Featured Review

    Best company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    good communication, happy staff, upbeat, flexible

    Cons

    none that i can think of


  2. Daily Firedrills

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Los Angeles, CA
    Current Employee - Vice President in Los Angeles, CA

    I have been working at Ketchum

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    High Profile clients, brands and projects

    Cons

    Ketchum is a work environment in which firedrills and last minute, sister PR team and crazy client requests are the norm. There is very little time to prepare well thought out strategic plans. Everything is last minute. Employees are expected to write presentations and routinely work during major holidays like Thanksgiving and SR. Mgmt doesnt even say thank you for working over the holiday. SR. Mgmt email and expect employees to work all hours of the night and day, evenings and weekends. SR. Mgmt. expects employees to travel on their personal time like weekends and evenings rather than during business hours/weekdays. SR. Mgmt are workaholics

    Advice to Management

    Embrace Work/Life Balance.


  3. Helpful (4)

    Dysfunctional corporate culture. Break-neck pace.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ketchum full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They do have large brands that you can work on.

    Cons

    You will drive yourself crazy working there.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Racism - Ageism - Politics - NO GOOD FOR CREATIVES

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Brooklyn, NY
    Former Employee - Designer in Brooklyn, NY

    I worked at Ketchum (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Other companies think this is a good place to work so it will be helpful for your career advancement. Put in a 2 year bid and now everyone is so happy to hire someone with agency experience. YAY you!

    Cons

    IF you are a young talented person of color, AVOID AT ALL COSTS After having my work stolen by an older freelancer. I found that there is preferential treatment based off of age. Ketchum is very "cliquey" and you can work as hard as you like but if you're not "in" then you won't get ahead. This place if full of backstabbing people who only know how to give directions are fear doing any real meaningful design. It's sad because anyone outside of the design department wouldn't know any better. If you want to have your ideas stolen and be underpaid and have your name tarnished by those around you, then work at Ketchum.

    Advice to Management

    Replace yourselves with people who actually know what they're doing. How can you have creative managers that don't know BASIC Adobe CC functions and be so blind to how they are treating the people they are managing???


  6. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ketchum

    Doesn't Recommend
    Doesn't Recommend

    Pros

    not a bad location or office design

    Cons

    interns are swept under the bus in every department

    Advice to Management

    be more engaged


  7. Fake it to make it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Ketchum full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great reputation and resume builder

    Cons

    The new HR is disappointing and childish. They play favorites based on cliques and power rather than talent.

    Advice to Management

    Ole boys networks get you into trouble eventually (even when they are women)


  8. Helpful (1)

    Brutal. Worked like a dog for no money.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President

    I worked at Ketchum

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good accounts. Nice office space. Offers good courses for training. A good place to get experience, but not a good place to stay past three years.

    Cons

    Terrible pay in comparison to other agencies. Some people work very hard, but some don't. A lot of politics in getting a promotion. HR is not responsive to complaints. Bonuses are also low.

    Advice to Management

    Management doesn't realize how bad some managers are. Pay is very low. They promote dead weight that doesn't perform. People complain about the same people and nothing gets done.


  9. Helpful (1)

    No Idea How They Continue On

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    +Well known, fortune 500 clients +Industry prestige & reputation +Some great people on account teams and in practice areas +Central office location

    Cons

    -Integration is a joke, digital is a shiny object not a partner -somehow, the cruelest least talented people move up -Vacation time is refused often, it's common to be denied comp time for weekends / late nights -no work / life balance -complete disregard for employee development unless it can be directly tied to growing business -specialty areas are poorly defined and often compete against one another -silos and firewalls everywhere -terrible facilities. offices look like a call center in oklahoma -IT can not and will not provide adequate machines / technology -HR is totally useless robot arm of management -very few people are trustworthy -constant fake deadlines pushed internally and cross-functionally -freelancers used to prop up and propel a totally dying infrastructure -all managers and no doers. especially in specialty areas

    Advice to Management

    -look to spend real time determining what is really going on -just because you HAVE a digital or social group doesn't make it competent -hold leaders up to the same standards their team members are -cultivate relationships with mid level talent by actually listening to their concerns rather than holding pointless levels meetings as venting sessions for HR to hear about what is wrong and use it against those who voiced it.


  10. Helpful (1)

    Good clients, very bad work atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ketchum full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They have great set of clients .....so one good thing is media listens to you instead of dismissing you as a PR-peeve.

    Cons

    Vey bad work atmosphere, no work-life balance....heard of instances where people have worked till 3am in the morning. Poor infrastructure....its an MNC which is being run from a 3-room accommodation in the basement. Open humiliation of employees.....Even the current employees spoke negatively about the company and the bosses. Too much arrogance among people since Ketchum is an international brand name.

    Advice to Management

    Kindly live up to the name in terms of infrastructure and office atmosphere


  11. Helpful (1)

    Ketchum South is a tough place to love

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX

    I worked at Ketchum

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    It is a global agency with large brand name clients.

    Cons

    A major downside with Ketchum is that it has almost no concern for work life balance. While this can be generally true for the industry, it is a notable issue here. The employee morale cannot get much lower, which has resulted in excessive turnover. Yearly reviews are often an afterthought and rarely is there useful dialogue or follow up action. Regarding compensation, the company always lowballs its employees and it has just about become a joke that you need to threaten to leave to receive market value. Few employees stick around beyond two years because of this. On top ot that the yearly bonus is insulting. Overall management is unmotivated to solve long standing problems.

    Advice to Management

    Focus on practices that benefit the employee instead of simply the bottom line.



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