Ketchum

www.ketchum.com

Ketchum Reviews

Updated January 22, 2015
Updated January 22, 2015
113 Reviews
3.9
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ketchum CEO Rob Flaherty
Rob Flaherty
44 Ratings

Review Highlights

Pros
  • Great place to learn new skills but it's best to leave after a year (in 8 reviews)

  • There is opportunity to work with great clients and leadership is good at matching assignments to passion (in 7 reviews)


Cons
  • Work/life balance is essentially non-existent even though it is touted often (in 14 reviews)

  • Long hours, no compensation for overtime (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Creative and smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    Collaborative culture that celebrates good ideas
    Strong talent
    Global perspective

    Cons

    Financial pressures
    Often difficult to achieve good balance given high demands of job (dependent on level)

    Advice to ManagementAdvice

    The majority of employees are over achieving high performers. The agency would be well served to actively promote healthy lifestyles and better work life balance to help decrease burnout (which is a real issue).

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place to Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    - Very organized, structured group of professionals.
    - Positive office atmosphere
    - Lot's of opportunities for training/professional development
    - Exciting work

    Cons

    - Fast paced environment, pay attention and learn the ins and outs of the company fast for success.
    - Time management skills are critical to success here

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum

    Pros

    Smart people, focus on career growth, good culture.

    Cons

    Terrible compensation, high turnover rate.

    Advice to ManagementAdvice

    In a competitive job market, perks win outstanding employees. Incentives can go a long way.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Incredibly talented agency. Teams work hard & play hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Washington, DC
    Current Employee - Senior Account Executive in Washington, DC

    I have been working at Ketchum full-time (more than 3 years)

    Pros

    Cutting edge PR firm offering an integrated suite of services to clients and comprised of the most talented and brilliant professionals. Company as a whole practices great internal communications, backed by a supportive/present HR team and offers all types of training opportunities to keep employees engaged and growing with the latest trends in our industry and our clients' industries. Opportunities to pave your own career path and seek challenging work. Good pay compared to other agencies, pay increases outside promotion cycles, and bonuses as a result of award-winning work.

    Cons

    Work-life balance, as with most agencies, is difficult and heightened when staffing is strapped. Stressful environment juggling client deliverables and needs across accounts. Management training needs enforced and supervisors should be held more accountable to the growth and development of their direct reports.

    Advice to ManagementAdvice

    Focus more on motivating and developing junior staff to eliminate burn out and turnover. Need better structure in place for supervisor-to-direct report relationships. Offer mentorship program.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Been working for Ketchum for a few months now and absolutely love it! Best company I've ever worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Ketchum full-time (less than a year)

    Pros

    The people you work with, the flexibility, the culture, the reputation

    Cons

    Nothing as of now and I don't really see that changing

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Ketchum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support Specialist in Washington, DC
    Current Employee - IT Support Specialist in Washington, DC

    I have been working at Ketchum full-time

    Pros

    Ketchum DC is fun and the ppl are nice and friendly.

    Cons

    Employees are not given their do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Amazing company with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Ketchum full-time (more than a year)

    Pros

    -Wonderful, smart, articulate people who are funny, great writers, collaborative, hard-working and passionate about clients and what they do
    -Incredible focus on talent development (career opportunities, relocation opportunities, the ability to create your own career path and role, great training and tools, amazing HR teams)
    -Great midtown location and great office perks and activities (in-office manicures, sports club discounts, Omnicom employee discounts, running club, weekly beer and wine bar cart on Fridays)
    -Amazing roster of top-tier clients for bragging rights and exciting work

    Cons

    -Lot of internal politics and silos
    -Sometimes confusing/inconsistent or vague strategic direction from executive leadership
    -Chronically understaffed, incredibly fast-paced and meeting-heavy
    -Some clients like the Russian federation are not clients to be proud of

    Advice to ManagementAdvice

    Clearer vision/values direction is key, as well as decisive stances on the role of all the businesses outside of the core PR offering to avoid competing P&Ls

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Interesting experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Ketchum as an intern

    Pros

    Training: employees have many opportunities to grow.

    Cons

    The work hours can be long especially when you're sitting in a cubicle all day.

    Advice to ManagementAdvice

    Try to get out and talk to your employees. Of course there are things like email and IM but showing your face would be nice.

    Doesn't Recommend
    Approves of CEO
  10.  

    Great people, hight standart of work, casual culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Moscow (Russia)
    Current Employee - Account Executive in Moscow (Russia)

    I have been working at Ketchum full-time (more than a year)

    Pros

    Great people - creative, smart, fun and passionate about what they do. Informal atmosphere, easy access to top management, long term client retention.
    High standard of work, well known clients. Good opportunities for professional and personal growth.

    Cons

    Low pay
    Long hours, no compensation for overtime.
    Not all teams are treated equally.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good Place to Learn the PR business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President
    Former Employee - Vice President

    I worked at Ketchum full-time (more than 10 years)

    Pros

    Great people, high standard of work, very client focused, great career path opportunities

    Cons

    Political, Sr. Leadership at HQ out of touch, bad decisions by the previous CFO have hurt the culture

    Advice to ManagementAdvice

    Let people and offices celebrate their wins for 5 minutes before asking for more.

    Recommends
    Negative Outlook
    Approves of CEO

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