Ketchum Reviews

Updated October 20, 2014
Updated October 20, 2014
108 Reviews
3.9
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ketchum CEO Rob Flaherty
Rob Flaherty
40 Ratings

Review Highlights

Pros
  • Great place to learn new skills but it's best to leave after a year (in 8 reviews)

  • There is opportunity to work with great clients and leadership is good at matching assignments to passion (in 7 reviews)


Cons
  • Work/life balance is essentially non-existent even though it is touted often (in 14 reviews)

  • Long hours, no compensation for overtime (in 11 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    work is hard and thankless be a good trainging ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Ketchum

    Pros

    you learn client service and self promotion. These are invaluable skills, also it's a great name to have on a resume. You learn a lot and what you learn is helpful down the road in any job.

    Cons

    employees compete with each other and can be petty. hours are long and pay can be poor especially at the junior level.

    Advice to ManagementAdvice

    reward good work

    Doesn't Recommend
    No opinion of CEO
  2.  

    Excellent corporate culture and great oppty for self development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Ketchum

    Pros

    Great culture
    excellent resources
    global company

    Cons

    not very diverse
    extremely competitive, but this is also a plus

    Advice to ManagementAdvice

    Continue to take stock in your people. it shows

    Recommends
    Approves of CEO
  3.  

    Challenging at times, like any big agency, but focused on client service (not office intrigue)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Ketchum

    Pros

    In a town and industry that can be frustratingly crowded with self promoters, the team at Ketchum is remarkably collegial, professional and dedicated to client service. From top to bottom, I'm not sure I've worked with a more talented, hard-working group of people.

    Cons

    I don't think there's anything unique to Ketchum that isn't problematic in the industry as a whole. Clients are demanding, hours can be long, and the job itself is stressful (but comes with high rewards).

    Advice to ManagementAdvice

    I know the company took significant steps to avoid laying off staff during the downturn, and I hope they show an equal dedication to sharing the benefits of a stronger performance this year.

    Recommends
    Approves of CEO
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  5.  

    I have my dream job here at Ketchum. I have work-life balance and spend my days with intelligent, creative, fun people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Vice President in San Francisco, CA
    Current Employee - Senior Vice President in San Francisco, CA

    I have been working at Ketchum

    Pros

    In my field, Ketchum is recognized as a true leader. I have phenomenal resources from throughout the agency to help me and my team deliver top results to clients. We really care about doing excellent work and having a thriving workplace. We work with colleagues from different offices throughout our network and the Global Practice Leader for my specialty area is one of the brightest in the business.

    Cons

    Ketchum is owned by Omnicom, which is a publicly-traded company. As such, we must adhere to very strict rules and some procedures can be cumbersome.

    Recommends
    Approves of CEO
  6.  

    Fantastic place to start and grow your carrer in communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President/Group Manager in Los Angeles, CA
    Current Employee - Vice President/Group Manager in Los Angeles, CA

    I have been working at Ketchum

    Pros

    Talented and creative staff, great clients and culture that fosters break through thinking

    Cons

    Very fast-paced environment that demands commitment

    Recommends
    Approves of CEO
  7.  

    Good experience and fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Supervisor in San Francisco, CA
    Former Employee - Account Supervisor in San Francisco, CA

    I worked at Ketchum

    Pros

    The people are genuinely nice and care about each other, which can be rare with PR agencies.
    Opportunities for growth within company are strong.
    Ability to get exposure to smart people to learn from.
    Interesting client work that's fun.

    Cons

    Career mobility is limited by years of experience and not ability.
    Growth can be stunted if gap between supervisor and direct report is not wide.
    Disconnect between strategic decisions about future of the agency and the feet on the ground doing the work.

    Advice to ManagementAdvice

    Get digitally/social media savvy fast, as it's a major point of differentiation

    No opinion of CEO
  8.  

    great place to work, need to be proactive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Ketchum

    Pros

    fun, caring people, career development, dynamic, interesting

    Cons

    public company restrictions (approval needed a lot)

    Recommends
    Approves of CEO
  9.  

    Ketchum is an excellent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Ketchum

    Pros

    Emphasis on the right areas: excellent client service, collaboration, strong culture, stable senior management, one of the few places in the industry where people can make a career and continually reinvent themselves, strong ethics and values, good career opportunities for those who work hard and share the companies ethics, great focus recently on creativity and differentiation

    Cons

    some managers are too comfortable in their positions and not held as accountable as others; not every office leader in the organization buys into the Ketchum culture and this can create a disconnect for some people

    Advice to ManagementAdvice

    Keep doing what your doing, creating an ethical, friendly work environment for people who deliver great results for their clients. But also make sure that everyone in the organization is held to the same standard.

    Recommends
    Approves of CEO
  10.  

    I have had a very positive experience at Ketchum. I think it is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Vice President in San Francisco, CA
    Current Employee - Senior Vice President in San Francisco, CA

    I have been working at Ketchum

    Pros

    You get to work with smart, creative people who are passionate about what they do.

    Cons

    Sometime the hours can be long, but there is still a commitment to work life balance.

    Recommends
    No opinion of CEO
  11. 1 person found this helpful  

    Wish I could take back a year of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY

    I worked at Ketchum

    Pros

    You work with some great people

    Cons

    Everyone is overworked. Management is very unsupportive.

    Advice to ManagementAdvice

    Have reasonable expectations regarding the amount of hours and traveling a person should be expected to do.

    Doesn't Recommend
    Disapproves of CEO

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