Key Food

  www.keyfoodstores.com
  www.keyfoodstores.com

Key Food Reviews

Updated August 23, 2014
Updated August 23, 2014
14 Reviews
3.1
14 Reviews
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Dean Janeway
2 Ratings

Employee Reviews

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  1.  

    Cashier Review

    Former Employee - Cashier in Bronx, NY
    Former Employee - Cashier in Bronx, NY

    I worked at Key Food part-time

    Pros

    Easy job, Easy to catch on, All managers are really professional and easy to work with

    Cons

    Sometimes overwhelming with the amount of customers but once in a blue moon it gets like that

    Advice to ManagementAdvice

    Upgrade cashier system

  2.  

    Laid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Brooklyn, NY
    Former Employee - Crew Member in Brooklyn, NY

    I worked at Key Food part-time (less than an year)

    Pros

    Well, from my position the only thing I really looked forward to was the free food.

    Cons

    Not much training. Probably because they wasn't the ones paying me so they didn't get personally with me.

    Advice to ManagementAdvice

    Be more hands on when training your new crew members. Keep em busy,

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Terrible, terrible, terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Maspeth, NY
    Current Employee - Cashier in Maspeth, NY

    I have been working at Key Food part-time (less than an year)

    Pros

    -Coworkers are some of the friendliest people I know
    -You can easily switch the days you're working with someone else with no consequences to you. Very convenient when you're scheduled on days you already had plans.
    -Payment is weekly as opposed to bi-weekly as most places do

    Cons

    Everything else!
    -Management is absolutely terrible. If a customer is yelling at one of us about a sale that ended WEEKS ago, managers will give it to them anyway. They don't defend us at all when customers are treating us like dirt.
    -90% of the customers are rude, inconsiderate, ungrateful, and have disgusting attitudes. They treat us like sub-human.
    -A lot of customers are very friendly with the white cashiers but not the rest of us. Management does nothing in these situations either.
    -FAVORITISM! And a LOT of it! A handful of the girls can get away with literally doing NOTHING and being on their phones the entire shift, but some of us can't even go off-register to eat without being questioned or scolded. One of the managers dislikes several of the girls without reason and talks down to them.
    -No actual break times given. Also, no break room. When we take a few minutes to eat lunch, we have to sit on boxes and use the bagging area of the last register as a table. We can't even take that "lunch break" unless another girl can stand on our register for us, but we're not allowed to eat at the register either.
    -A lot of the prices for things on the shelves are misplaced or just downright wrong. Sale prices don't always ring up and, that means a customer trying to ague with you and having to trek around the store to find the prices in the aisles. Too many things in the store don't even have price tags on them to begin with.
    -Very old cash register technology. Sometimes doesn't scan things. Multiple button combinations for very basic tasks. Receipt machine jams very often. Handling food stamp cards can be a hassle because the machine doesn't always read the cards. No backspace or undo button if you make a mistake typing in someone's card number.
    -No opportunity for growth. You could be a cashier for 2 years and still only be a cashier. A few of the girls have moved on to filing or counting drawers, but it's the same pay and they still have to do cashiering work.
    -Usually only one person taking phone orders. There are several days where over 10 people call in, and it becomes VERY overwhelming. Managers want at least two of the 4 girls on register which is always impossible with them letting certain ones do whatever they want instead of actually working, so we often can't help whoever is doing the phone orders.
    -It's minimum wage, so don't expect to be making a lot of money from this job. And for all the nonsense we have to put up with, the pay is definitely not worth the trouble. There are also no benefits to speak of.

    Advice to ManagementAdvice

    At this point, just get new management.

    Doesn't Recommend
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  5.  

    I learned life and working skills that will benefit my future career.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Brooklyn, NY
    Former Employee - Cashier in Brooklyn, NY

    I worked at Key Food part-time (more than an year)

    Pros

    It teaches you how to be patient most importantly communication skills.

    Cons

    Other workers do not come on time.

    Advice to ManagementAdvice

    Keep up the Good work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Assistant Grocery Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Grocery Manager in Garden City, NY
    Former Employee - Assistant Grocery Manager in Garden City, NY

    I worked at Key Food part-time (more than 8 years)

    Pros

    Great work environment with friendly employers

    Cons

    Sometimes very long hours and long weeks

    Recommends
    Approves of CEO
  7.  

    Flexible, decent pay for high school student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Bronx, NY
    Former Employee - Cashier in Bronx, NY

    I worked at Key Food part-time (more than an year)

    Pros

    Flexible hours
    Union benefits after 6 months
    Great for gaining experience

    Cons

    At the location I worked at, everyone in management was either Hispanic or Albanian (mainly Dominican). There was a great amount of favoritism based on race. Only Dominican or Albanian cashiers were promoted to key holders or higher positions.

    Some customers are not so easy to work with depending on location.

    The system has a habit of ringing up items for the wrong price, which makes those "not so easy" customers even harder to work with.

    Advice to ManagementAdvice

    Be more open minded.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It is just a job.

    Current Employee - Cashier in Brooklyn, NY
    Current Employee - Cashier in Brooklyn, NY

    I have been working at Key Food part-time (more than 5 years)

    Pros

    Easy work..decent hours. Air conditioned in the summer.

    Cons

    Totally underpaid for some of the work you have to do. Mostly the horrible customers that you have to deal with on a day to day basis.

    Advice to ManagementAdvice

    Union or a raise twice a year.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    I do not recommend working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Key Food part-time (more than an year)

    Pros

    Co-workers are very friendly. Some customers are friendly.

    Cons

    They don't care about you and will change your schedule without asking.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great place to get by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Clerk in Floral Park, NY
    Current Employee - Store Clerk in Floral Park, NY

    I have been working at Key Food

    Pros

    Easy work nice people who work there flexable schedule

    Cons

    Not enough pay no movement of job tile need more hour cannt do full time

    Advice to ManagementAdvice

    Ok needs more communication

    Doesn't Recommend
    No opinion of CEO
  11.  

    Tiring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier/Key Holder in Maspeth, NY
    Former Employee - Cashier/Key Holder in Maspeth, NY

    I worked at Key Food

    Pros

    - Great co-workers
    - Some managers are really friendly
    - Scheduling is extremely flexible
    - You can call out if you really need to
    - If you've been there for a while and you request for more hours, you will get them

    Cons

    - Terrible, terrible, terrible customers
    - Hectic
    - Sometimes you get stuck working a double because the other girls call out often
    - Some mangers are just extremely rude
    - Communication between management is terrible, they are never on the same page
    - People are favored for the wrong reason
    - If you're short, you pay up
    - You never get out on time
    - You have to work major holidays (I would get stuck working all day Christmas Day)
    - Rarely were you appreciated for your work
    - I worked there for about three years and never received a single raise (you start off at $7.25)

    Advice to ManagementAdvice

    Fire the girls who call out everyday and get on the same page with the rest of management.

    No opinion of CEO

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