KeyBank

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KeyBank Reviews in Cleveland, OH

Updated Jun 23, 2014
All Employees Current Employees Only

3.0 78 reviews

60% Approve of the CEO

KeyBank Chairman and CEO Beth E. Mooney

Beth E. Mooney

(42 ratings)

49% of employees recommend this company to a friend

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization(in 31 reviews)

  • KeyBank has good benefits and start off with great vacation time(in 23 reviews)


Cons
  • No work life balance and incompetent Senior Management(in 10 reviews)

  • There is a severe disconnect today with upper management(in 16 reviews)

78 Employee Reviews Back to all reviews
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    • Culture & Values
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    Great opportunity for growth

    Project Manager II (Former Employee) Cleveland, OH

    ProsBenefits, tuition reimbursement, work from home, & many career path opportunities for motivated individuals

    ConsYou can become lost in the shuffle of too many people

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    It worked

    Anonymous Employee (Former Employee) Cleveland, OH

    ProsI was given a lot of great work.

    ConsThere is no bias for action, politics overwhelm profitability, cowards unwilling to cut the fat.

    Advice to Senior ManagementDo what is right for the business.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Call Center Slave

    Answer Bank (Current Employee) Cleveland, OH

    ProsYou will have a "job" that is about it. Your co-workers will be fun.

    ConsEverything else....low pay, bad benefits, no real leadership.

    Advice to Senior ManagementWalk the talk. Mangers don't actually perform any work. They micro manage.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    OK, But too much offshore focus

    Senior Applications Developer (Current Employee) Cleveland, OH

    ProsSome good project teams, nice facilities, great benefits, great people

    ConsAverage mangement, too much focus to ship jobs offshore, not very willing to invent new solutions - would rather buy existing packages

    Advice to Senior ManagementGet back to the spirit you had 10 years ago when you tried to be different and better than your competition

    No, I would not recommend this company to a friend

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    Key is fickle

    Anonymous Employee (Former Employee) Cleveland, OH

    ProsIf you like enduring constant reorgs, this is the place to be. My co-workers were the best team I ever had.

    ConsRecently described by ex-employee as "dysfunctional". Did an about-face on outsourcing stance and ejected huge amounts of people at a time.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    What a financial industry job looks like after the Recession of 2009

    Analyst (Current Employee) Cleveland, OH

    ProsExcellent benefits; flexible hours; absolutely great work colleagues; top-of-the-line technical tools

    ConsWork-life balance not in synch; organization is very slow to acknowledge, much less recognize work contributions from folks who are non-managers.

    Advice to Senior ManagementOpenness and transparency in communication; encourage communication between stakeholders in a particular project, not just those who are peers of each other. Be more aware of bottom up communication, rather than just top down.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Managment department culture change changed the moral of employees

    Business Analyst (Former Employee) Cleveland, OH

    ProsDecent benefit package, good 401K option

    Consdoes not value long term or mature employees even when they are doing their jobs or exceeding their job duties

    Advice to Senior ManagementLook more carefully at those who are selected for out placement before making your decision

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Teller Experience

    Anonymous Employee (Former Employee) Cleveland, OH

    ProsTraining program is pretty good
    Lots of swag
    Decent benefits even for part-timers

    ConsEmployee Goals are a bit unreasonable
    If you want to advance in your career, you have to *really* like being in the banking industry

    Advice to Senior ManagementStay honest and value your employees.

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    2 people found this helpful  

    Hierarchical, silo'ed, with a culture that encourages secret-keeping and blame

    Anonymous Employee (Current Employee) Cleveland, OH

    ProsGood work-life balance
    Pockets of talented professionals depending on department/region, etc.

    ConsCulture is not transparent or inclusive, which makes it difficult to innovate and slow to market with products.
    Constant (every 12-24 months) reorganization involves lots of employee churn as the bank hires cheaper and cheaper resources. $150-$200 worth of cuts planned between July 2012 and Dec 2013.
    Significant leadership turnover, slow to hire leadership (for example, Talent Leadership position open for almost 2 years between 2010 and 2012).
    Advancement happens largely when favorites are "tapped on the shoulder" by leadership.

    Advice to Senior ManagementAn inclusive and transparent leadership culture where leaders were evaluated BY their employees (i.e. 360 review) and were successful because of their people development skills would improve succession and workforce planning efforts as well as improve morale and the culture generally.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    A thrilling, torturous ride

    Senior Vice President (Former Employee) Cleveland, OH

    ProsGreat pay, phenomenol bonuses, and a few great people to work along side.

    ConsKey Bank works hard to make one believe they're the only place one can possibly work. They're possessive, political, and bound to mindless rules.

    Advice to Senior ManagementTurn it over. Turn it all over.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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