KeyBank Reviews

Updated March 26, 2015
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  • Cleveland, OH
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94 Employee Reviews

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  1. KeyBank provided me the opportunity to learn and grow in the financial industry with increasing responsibilities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Project Manager in Cleveland, OH
    Former Employee - Lead Project Manager in Cleveland, OH

    I worked at KeyBank full-time (more than 10 years)

    Pros

    Consistent training and development to further career

    Cons

    Corporate location is in Ohio where I no longer reside.

    Advice to ManagementAdvice

    Quick learner, eager to continue to enhance knowledge in other areas of the financial industry.

    Recommends
    Positive Outlook
    Approves of CEO
  2. A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Cleveland, OH
    Former Employee - Administrative Assistant in Cleveland, OH

    I worked at KeyBank (more than 10 years)

    Pros

    Attentive Management, employee surveys are followed up on. Excellent wellness programs and abundance of information is available to make doing your job easier and attending your personal needs.

    Cons

    Release Aged Workers. It just seems that there is a youth movement going on and if you over the age of 55 your job is pretty much in jeopardy if you're not classified as a "mover and shaker".

    Advice to ManagementAdvice

    Aged workers still have a lot to contribute and still need to earn a living. They deserve better after having given so much of their lives to the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. risk reviewer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Reviewer in Cleveland, OH
    Former Employee - Risk Reviewer in Cleveland, OH

    I worked at KeyBank full-time (more than a year)

    Pros

    good compensitation and great team

    Cons

    long hiring process and slow to get promotion

    Recommends
    Approves of CEO
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  5. Run away very, very fast!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Cleveland, OH
    Current Employee - Financial Advisor in Cleveland, OH

    I have been working at KeyBank full-time (more than 5 years)

    Pros

    Average mid-size bank. Well known brand.

    Cons

    Management is poor, from the top on down. Local (Regional, Area) managers are all washouts from other banking institutions. Poor products. Not competitive pricing. IT is operating like it is 1998.

    Advice to ManagementAdvice

    Quit so someone more qualified may be hired.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Difficult to get out once in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trust Analyst in Cleveland, OH
    Current Employee - Trust Analyst in Cleveland, OH

    I have been working at KeyBank full-time (more than 5 years)

    Pros

    Benefits, downtown location and positions

    Cons

    Low pay, very challenging to get out of operations. Even with college degree and MBA.

    Advice to ManagementAdvice

    Don't take it personal if someone wants to advance their career and not stay in one department 20 years.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. A good company that used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at KeyBank full-time (more than 10 years)

    Pros

    Opportunity to explore wide range of jobs.
    Good 401 (k).
    Supportive of work from home arrangements.

    Cons

    Lack of defined and consistent business model.
    Does not execute in line with stated priorities.
    High stress threatens work/life balance.

    Advice to ManagementAdvice

    Truly listen and get in touch with employees and customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. Not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Cleveland, OH
    Current Employee - Senior Vice President in Cleveland, OH

    I have been working at KeyBank full-time (more than 5 years)

    Pros

    Depth and breadth of services available to clients

    Cons

    Lack of direction and accountability at the management level. Lost focus on the clients best interests. Poor employee morale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Lack of leadership, in HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at KeyBank full-time

    Pros

    Fairly large organization and there are some very strong people

    Cons

    Some good people within HR but HR leadership is disruptive, destructive, incompetent, and ineffective.

    Advice to ManagementAdvice

    Remove or reassign current HR leadership.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Great Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at KeyBank full-time (more than 8 years)

    Pros

    KeyBank is a great company for anyone working in the Banking industry. The Benefits are are far by the best I have seen and heard of even starting as a New Employee. There are some great team members and mentors available. Depending which department you work, there is different sorts of flexibility for the employees.

    Also, as an investor it's a great bank to invest in.

    Cons

    Biggest Issue is Communication.
    With the way the economy is layoffs are going on left and right. But they don't communicate this to the employees properly.

    Second biggest is the HR. HR is horrible at KeyBank, specially for the internal employees. They never respond. However, as an external candidate they put you on top priority list.

    There is a real sour taste and the atmosphere is very worrisome as employees don't know what's going to happen next week.

    Advice to ManagementAdvice

    Change the way you communicate to your employees and inform them of what's happening in the company. Most of the times, they find out from folks outside of the company. And please value your employees.

    You are loosing and letting go of all your quality employees. Trying to cut cost doesn't mean letting them go.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. My work experience at Key has been interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at KeyBank full-time (more than 8 years)

    Pros

    Key is a strong leader in the community.

    Cons

    Some recent strategic decisions are questionable.

    Advice to ManagementAdvice

    I have no advice at this time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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