KeyBank Reviews

Updated July 24, 2015
105 reviews filtered by
  • Cleveland, OH
  • Any Job Title
  • Any Status
Employment Status

Reset

105 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    IT area

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at KeyBank full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits - especially vacation and 401K match

    Cons

    -Highly political / cut throat. -No clear vision -Constantly switching direction causing workforce to swirl -They make their numbers look great while spending millions of dollars in wasteful development.

    Advice to Management

    Regarding Key Values: Practice what you preach. Your words are vapor.


  2. Short but sweet!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Project Manager in Cleveland, OH
    Current Contractor - Project Manager in Cleveland, OH

    I have been working at KeyBank as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    short commute, flex hours, mobile working, good working conditions

    Cons

    Large company, leadership to co-worker balance is adequate, training should be for contractors also!


  3. Overall good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst IV in Cleveland, OH
    Current Employee - Compliance Analyst IV in Cleveland, OH

    I have been working at KeyBank full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible scheduling including working from home and opportunity for meaningful work.

    Cons

    Limited opportunities to advance and small raises despite good reviews.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. OK Work If You Can Get It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Analyst in Cleveland, OH
    Current Employee - Investment Analyst in Cleveland, OH

    I have been working at KeyBank full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The work life balance is good. Remote, mobility centers, and standard offices/cubes are supported through capitalization. Upper and lower management are effective. Very customer/area oriented with community bank bank model focus implementing super regional resources.

    Cons

    Upward career tracks are somewhat challenged at lower end with efficiency initiatives. Healthcare benefits discourage families but this seems to be the trend nation wide. Healthcare benefits took a hit in 2014 but this may be partially due to new legislation. Turnover of middle management seems to be more than average.

    Advice to Management

    None


  6. Helpful (4)

    Overworked and underpaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at KeyBank full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Always career opportunities to move around departments; although these opportunities are mostly all lateral moves, it's difficult to move "up" in the company. Decent benefits, 3 weeks vacation to start out. Kind of laid back for a bank, although the corporate culture is a little strange.

    Cons

    Low-balled wages/salaries. Denied annual raises and/bonuses even when the company is doing well; this seems to depend on the department you work for. Little to no work-life balance, even though they have the technology to allow more flexibility, this will also depend on the department/manager. Constantly eliminating positions to create smaller staff size, while the work volumes increase. Then expect the higher work volumes to be completed with less staff, while offering no pay increase or bonuses, noting the base rates are a low balled rate to begin with. Terrible for employee morale.

    Advice to Management

    Provide more fair pay and better work life balance.


  7. Helpful (2)

    No raises given to young technology employees, no incentive to stay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Cleveland, OH
    Former Employee - Systems Engineer in Cleveland, OH

    I worked at KeyBank full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Stable and subdued workplace, 401k match.

    Cons

    Culture involves fearmongering and control, poor opportunities for personal growth, poor salary increase schedule, regular rounds of layoffs, no respect for technical staff (they are considered disposable). Benefit cost high versus other companies.

    Advice to Management

    The company will be more competitive with technical offerings, not more marketing and fees. Regarding technical staff as non-valued cost center employees who exist to fulfill whatever marketing develops is sure to result in technology product offerings that are unstable, non-innovative, and weak compared to competitors such as USAA FSB.


  8. Helpful (1)

    Can not trust anyone.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Cleveland, OH
    Current Employee - Designer in Cleveland, OH

    I have been working at KeyBank full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fairly base pay and Good benefits package.

    Cons

    Bad communication from upper management. Low morale and backstabbing colleagues.


  9. Helpful (1)

    Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Cleveland, OH
    Former Intern - Intern in Cleveland, OH

    I worked at KeyBank as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance Lots of fun events got chance to social with senior management, analysts and interns

    Cons

    Location I wish they could give me more projects to work on


  10. Helpful (1)

    The Revolving Door at Key Bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer II in Cleveland, OH
    Former Employee - Engineer II in Cleveland, OH

    I worked at KeyBank full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensation is ok. The availability and technology provided to work remotely is widely available and performs well. There are a wide variety of positions available at any one time. There are plenty of perk type benefits available. There are a lot of opportunities to volunteer in your community, if that's your thing.

    Cons

    Positions both open and filled get cancelled and terminated with no notice due to "efficiency and optimization." Basically, no one is safe. And that's the corporate culture at Key these days. The Health Benefits are complicated and costly. All of the fringe benefits budgets and energy were cancelled and used to augment health care programs, they would be free. Key seems to have no sense of direction other than struggling to catch up to the industry. There is a severe disconnect today with upper management. Seeing the way they treat even veteran employees, I would never work for this company again.

    Advice to Management

    Key Bank needs to stop playing catch-up in the industry. There's been a re-shuffle through every rank within the business. Where is the business going? No one knows. Communicate that better, and you may have a shot at success.


  11. Great people to work with - but the company is struggling to cut costs which means jobs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Cleveland, OH
    Former Employee - Human Resources in Cleveland, OH

    I worked at KeyBank full-time (More than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    pto benefits are great. Most positions start at 20 days annually. People are great to work with. I worked with some great managers nationally who really cared about their employees.

    Cons

    Constant layoffs and reorganizations. You can literally live in limbo of losing your job for months.



Showing 105 of 528 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.