KeyBank

  www.key.com
  www.key.com

KeyBank Reviews in Cleveland, OH

Updated December 9, 2014
Updated December 9, 2014
403 Reviews
3.2
403 Reviews
Rating Trends

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Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
178 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 37 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

88 Employee Reviews Back to all reviews

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  1.  

    Difficult to get out once in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trust Analyst in Cleveland, OH
    Current Employee - Trust Analyst in Cleveland, OH

    I have been working at KeyBank full-time (more than 5 years)

    Pros

    Benefits, downtown location and positions

    Cons

    Low pay, very challenging to get out of operations. Even with college degree and MBA.

    Advice to ManagementAdvice

    Don't take it personal if someone wants to advance their career and not stay in one department 20 years.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Not a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Cleveland, OH
    Current Employee - Senior Vice President in Cleveland, OH

    I have been working at KeyBank full-time (more than 5 years)

    Pros

    Depth and breadth of services available to clients

    Cons

    Lack of direction and accountability at the management level. Lost focus on the clients best interests. Poor employee morale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Lack of leadership, in HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at KeyBank full-time

    Pros

    Fairly large organization and there are some very strong people

    Cons

    Some good people within HR but HR leadership is disruptive, destructive, incompetent, and ineffective.

    Advice to ManagementAdvice

    Remove or reassign current HR leadership.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    My work experience at Key has been interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at KeyBank full-time (more than 8 years)

    Pros

    Key is a strong leader in the community.

    Cons

    Some recent strategic decisions are questionable.

    Advice to ManagementAdvice

    I have no advice at this time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Internship Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Banc Capital Markets Internship in Cleveland, OH
    Current Employee - Key Banc Capital Markets Internship in Cleveland, OH

    I have been working at KeyBank as an intern (less than an year)

    Pros

    Last week, I started my internship with Key Banc Capital Markets in Cleveland, OH and it has introduced me to every single sector of finance. There are informative meetings where we learn about every single group in the Capital Markets goup at Key.

    Cons

    Sometimes there are long hours

    Advice to ManagementAdvice

    Keep up the internship program and expand accross the whole country.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Worked with some incompetent and uncooperative gossipers and haters-my apologies to those who aren't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Cleveland, OH
    Former Employee - Accountant in Cleveland, OH

    I worked at KeyBank full-time (more than an year)

    Pros

    A 40 hour week and good location.

    Cons

    Very hostile environment, almost no opportunity for professional growth. Promotions not based on merits. No one shares knowledge or information, everyone protects their territory fanatically. No direction from management to new employees-half the time because they are clueless, half the time on purpose. Because of obsolete systems and company culture it's hard to get rid of some unproductive people with outdated skills who have worked there for many years and practically "own" the place. They will do everything they can to attack new talent. If you want more from your life and career and want to stay marketable DON'T WORK THERE. Glad i left!

    Advice to ManagementAdvice

    Reward and value people with real skills and strong ethics. Figure out why there is so much employee dissatisfaction and make changes. Strong publicity can keep the stock price high only for so long...people bring the real value.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent workplace, very nice boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Risk Analyst in Cleveland, OH
    Current Employee - Market Risk Analyst in Cleveland, OH

    I have been working at KeyBank full-time (more than 3 years)

    Pros

    Working at the trading floor as a market risk analyst provides excellent opportunity to interact with
    LOB daily and learn the business. The boss cares about the employees and is fully supportive in improving the employees' technical skills by reimbursing for conference attendance, books, professional exams (CFA, FRM, PRM),... etc. Fun to work with the team.

    Cons

    We are working very hard to fix system issues and would be glad to see our incentive compensation aligned with the excellent work we have accomplished.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer IV in Cleveland, OH
    Current Employee - Engineer IV in Cleveland, OH

    I have been working at KeyBank full-time (more than 5 years)

    Pros

    Great vacation time, and a very good work/life balance. Willing to assist with pursuing continuing education whether it be certifications or college courses. The people are great as well.

    Cons

    Highly Silo'd environment. Although this is understandable since it is a Financial institution and as such is highly regulated.

    Limited opportunities to branch out and work on other technologies.

    Advice to ManagementAdvice

    Promote from within the company when possible. Limit the amount of outsourcing, particularly the outsourcing to other countries. It very much harms employee morale.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Durable bank with good values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Cleveland, OH
    Former Employee - Business Systems Analyst in Cleveland, OH

    I worked at KeyBank full-time (more than 5 years)

    Pros

    The conservative credit culture at Key saved the Bank

    Cons

    Risk versus reward. The regulatory environment is damaging opportunities for the best banks to grow.

    Advice to ManagementAdvice

    Surprise and delight the customer with new products

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worker Bee in Cleveland, OH
    Former Employee - Worker Bee in Cleveland, OH

    I worked at KeyBank full-time (more than 10 years)

    Pros

    Most associates were team players and very personable, others - senior management if you did not click in their clique you were an outsider.

    Cons

    lots of cliques and favoritism.

    Advice to ManagementAdvice

    People today want to stay employed, work hard and do the right thing. Too many seasoned people are let go so younger - lower salary people can take over. Lets hope the economy picks up so more folks can get to work...

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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