KeyBank Reviews

Updated March 26, 2015
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3.2
451 Reviews
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Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
199 Ratings

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 37 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)

Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Pros and Cons

Employee Reviews

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  1. Lead Applications System Programmer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at KeyBank full-time (more than 10 years)

    Pros

    The team I was on really worked well together. We were able to develop application that helped several lines of businesses and were never held back by our manager. This was all great until our team was eliminated due to the economy, but the severance and out placement help was good.

    Cons

    I have found that some managers in other groups were more worried about themselves then how their team or the company did.

    Recommends
    Neutral Outlook
  2. 1 person found this helpful

    Not much incentive for tellers...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Salem, OR
    Former Employee - Teller in Salem, OR

    I worked at KeyBank full-time (more than 5 years)

    Pros

    Paid vacation and holidays, easy job, cool co-workers, comfortable work environment

    Cons

    Management doesn't pay tellers well for meeting/exceeding goals, management is flaky on promises, backstabbing is visibly tolerated

    Advice to ManagementAdvice

    Pay your tellers more to sell and get better results.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Great to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank

    Pros

    Benefits, compensation are huge at keybank. They do know how to treat their employees as far as pay goes.

    Cons

    The systems are very out of date. Windows 95 is very hard to work with when we are in such a fast paced environment. Technology should be a priority.

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  5. 1 person found this helpful

    Great on boarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Portland, ME
    Current Employee - Teller in Portland, ME

    I have been working at KeyBank full-time (less than a year)

    Pros

    Pay, rewards, benefits, weekends off

    Cons

    Current reconfiguration of hierarchy, lots of turnover in some branches

    Advice to ManagementAdvice

    Invest in the good seeds and chuck the bad ones.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Great Company to work for, would probably be more successful if so much time wasn't wasted on micro-micro management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Cleveland, OH
    Current Employee - Personal Banker in Cleveland, OH

    I have been working at KeyBank

    Pros

    The company in general tries to promote employees from within. They offer a lot of opportunities to learn and grow as a person and employee.

    Cons

    Although I understand the need for some limited micro management, the practice has become a burden to many of the employees to the extent that it is using valuable time that could be put to much better use.

    Advice to ManagementAdvice

    Back off on some of the micro management.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful

    It was a very good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank

    Pros

    Good people to work with and good company.

    Cons

    Lack of resources and management not understanding all things required to do the job.

  8. Sales, sales, sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank

    Pros

    benefits are above average for a bank teller

    Cons

    sales goals are the most important

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vault Teller in Indianapolis, IN
    Current Employee - Vault Teller in Indianapolis, IN

    I have been working at KeyBank

    Pros

    I enjoy the diversity . I enjoy the hours and that the company really cares for their employees.

    Cons

    The Referral requirements are unfair.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Online Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Banking
    Former Employee - Online Banking

    I worked at KeyBank full-time (more than a year)

    Pros

    Tons of room for growth. They want you to succeed. Extremely resourceful. Genuine interest in making sure you grow with the company. Benefits.

    Cons

    Corporate life can be awful can be terrible with scheduled breaks. At times, can be extremely tedious. Working holidays that everyone gets off. Some employee policies are just unfair and feel like they don't care about you.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank

    Pros

    Good compensation and great peopel to work with

    Cons

    Very stressful fast pace environment to deal with

    Recommends
    Positive Outlook

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