KeyBank Reviews

Updated October 15, 2014
Updated October 15, 2014
378 Reviews
3.1
378 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
167 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 34 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very great to work for

    Former Employee - Risk Reviewer in Brooklyn, OH
    Former Employee - Risk Reviewer in Brooklyn, OH

    I worked at KeyBank as an intern (less than an year)

    Pros

    Laid back environment, every wants to succeed, learning on the job was encouraged, performance reviews were given in a very straight forward manner, pretty good pay

    Cons

    At times too laid back, in my position there were times I didn't really have much work to do, and then I'd be thrown a lot of stuff to do all of the sudden.

    Advice to ManagementAdvice

    You guys were very nice to me. keep doing that!

  2.  

    Lead Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Tualatin, OR
    Current Employee - Lead Teller in Tualatin, OR

    I have been working at KeyBank full-time (more than 3 years)

    Pros

    Great pay. I work as lead teller in Keybank and start wage is $15.75. Great company to work and less stressful.

    Cons

    The management really brings the company down. Keep telling us make cross sales and leads, but they really just sit on office and doing nothing related.

    Advice to ManagementAdvice

    Hope they can offer more real services to clients instead pushing sales goal.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Full of senior management that wants you to succeed and stay at Key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Cleveland, OH
    Former Employee - Financial Analyst in Cleveland, OH

    I worked at KeyBank as an intern (less than an year)

    Pros

    Good Pay, Collaborative Environment, Caring Management, Work/Life Balance, Time Off

    Cons

    Sometimes not challenging, limited career growth potential, slim opportunities to travel

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    I have been with Key Bank for 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Bangor, ME
    Current Employee - Lead Teller in Bangor, ME

    I have been working at KeyBank full-time (more than 3 years)

    Pros

    Great paid time off and hours, wonderful co-workers and managers. If you are willing to put in 110% you can go far, you are given the tools to be as successful as you want if you are willing to put in the time and effort.

    Cons

    New hires could use a little more support and training.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    The little big bank that couldn't decide.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank full-time (more than 3 years)

    Pros

    - Moderate compensation among the retail world
    - A good amount of "lifers" that still work and are good people to be around.
    - Industry standard PTO/Holiday schedule

    Cons

    - Management (C level) obviously wants out, and needs a boost to stock. This of course entails cutting harshly throughout the bottom and middle and doesn't inspire confidence towards an impending sale or buy.
    - With this in place, they are very confused, unsure of where they are going and what they want to do.
    - Demonstrated a consistent "grass is greener" when hiring - always looking for the outside hire over the internal.

    Advice to ManagementAdvice

    Consider where you want to go, announce it clearly, and then make sure you pay competitively for such a stretch.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at KeyBank

    Pros

    Strong peer group support and products

    Cons

    Too many outdated sales system

    Advice to ManagementAdvice

    Teach local upper management how to make employees feel valued

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Over worked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager
    Current Employee - Relationship Manager

    I have been working at KeyBank full-time (more than an year)

    Pros

    The only thing that I gained from working here is the unlimited amount of knowledge of the financial industry, and how clients are viewed in the banking industries eyes.

    Cons

    Not enough pay for the workload that is dumped on you, a horrible staffing model that leaves most branches understaffed, and burned out.

    Advice to ManagementAdvice

    Try promoting within more, rather than always going outside to find talent, leaves the current employees wondering why their still working here if their always overlooked, or not approached for positions. Stop making promises to try and keep current employees at bay, and then not follow through.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank full-time (more than 10 years)

    Pros

    initially, it was an exciting organization to work within, but became less satisfying as more poor decisions were made, and implemented.

    Cons

    frustration with senior level management's inability to make good decisions and follow through on actions required to make long-term improvements in the organization and its efficiency

    Advice to ManagementAdvice

    quit making short term decisions to address long term issues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Chaotic, lots of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at KeyBank full-time (more than 10 years)

    Pros

    Benefits, time off policies, co-workers

    Cons

    Chaotic, toxic, dysfunctional, ongoing organizational changes and layoffs

    Advice to ManagementAdvice

    Pay more attention to your employees than you do the balance sheet. Focus on reducing expense ratio has resulted in poor morale, dysfunctional work environment, bad reputation as a place to work. Sad to see this company go from a great place to work to a place where no one wants to work.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Last job was great, overall experience terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in Tacoma, WA
    Former Employee - Executive Assistant in Tacoma, WA

    I worked at KeyBank full-time (more than 3 years)

    Pros

    The people are friendly and it wasn't hard to find friends

    Cons

    Senior management has lost touch with the organization

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at KeyBank? Share Your Experiences

KeyBank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.