KeyBank

www.key.com

KeyBank Reviews

Updated January 24, 2015
Updated January 24, 2015
418 Reviews
3.3
418 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
184 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 37 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for and advance your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Buffalo, NY
    Current Employee - Anonymous Employee in Buffalo, NY

    I have been working at KeyBank full-time (more than 10 years)

    Pros

    They care about the employees. Career growth is always there and they look for ways to help develop employees. Work/home life is a priority. Employee engagement is a priority to local upper management.

    Cons

    Healthcare benefits need improving.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank

    Pros

    Professional work place, coworkers are great and friendly. The company culture is awesome!

    Cons

    It would be nice if the promotion process/steps can speed up a little bit.

    Recommends
    Positive Outlook
  3.  

    It got me by for the time being

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Sandy, UT
    Former Employee - Teller in Sandy, UT

    I worked at KeyBank full-time (more than a year)

    Pros

    I enjoyed the people I worked with and their proactive attitudes in helping me learn the position.

    Cons

    Very understaffed in numerous locations, hard to feel ok about taking time off. Very by-the-book, big-bad-corporate culture.

    Advice to ManagementAdvice

    Better scheduling for coverage, help tellers want to grow and teach them how to do so in that environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Best Work Place ever .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Float Teller (Seasonal)
    Current Employee - Float Teller (Seasonal)

    I have been working at KeyBank

    Pros

    Friendly, Professional, Relaxing and Fun environment

    Cons

    None at all what so ever.

    Advice to ManagementAdvice

    .

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pretty good. Not for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Salt Lake City, UT
    Current Employee - Personal Banker in Salt Lake City, UT

    I have been working at KeyBank full-time (more than 3 years)

    Pros

    Great work to life ratio. Hours are great. Management really takes their time to get to know you and help you grow.

    Cons

    Raises come sparingly. And when they do, they are not significant enough unless it's a promotion. Job is very monotonous at times.

    Advice to ManagementAdvice

    Encourage employees to do better work with raises. Employees get complacent knowing salaries aren't moving up and provide mediocre output because of it.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    KeyBank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager I in Seattle, WA
    Current Employee - Relationship Manager I in Seattle, WA

    I have been working at KeyBank

    Pros

    Good work balance and excellent community involvement.

    Cons

    Production goals are higher than other comparable positions

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank

    Pros

    benefits and pay company really takes cares of employees

    Cons

    schedule location sometimes micro managed

    Recommends
  9.  

    Not a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at KeyBank

    Pros

    Salary is the best part of the job. Don't know what else to say but I have to have atleast 20 words for this to post...

    Cons

    Goals are unrealistic, training is minimum, systems are impossible to learn and they get upset when you ask for help

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Work part time for 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Cleveland, OH
    Current Employee - Bank Teller in Cleveland, OH

    I have been working at KeyBank part-time (more than 3 years)

    Pros

    Good co-workers.
    Good Hours.
    They do have a college payment program for full and part time people.
    Benefits are okay but not great.

    Cons

    I have been looking for a full time position for about a year and still can't find one. Goals are hard to meet and they keep raising.

    Advice to ManagementAdvice

    My advice is to stop concentrating on goals. You set goals for people to reach. When you are expected to be at 100% all the time, that is not a goal, that is requirement. If you set a goal at 10, then the required amount should be 8 or 80%. That makes a lot more sense. Fearing you are going to lose your job because you're not hitting "goals" is unacceptable.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Incompetent senior management

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank full-time (more than 10 years)

    Pros

    Time Off
    Philanthropy giving back to community
    Good entry level positions

    Cons

    Senior leadership lacks professionalism, very negative, lack concern for employees.
    Low pay, long hours,lack of support and direction from senior management
    Lack of career development and opportunities.

    Advice to ManagementAdvice

    Vet your senior management team. There are a few rotten apples in the mix that bring down morale. Old guard management lacking leadership skills and no formal education beyond high school. Some leaders were put in their role 20 years ago when technical skills, college education, leadership skills were not a requirement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at KeyBank? Share Your Experiences

KeyBank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.