KeyBank

  www.key.com
  www.key.com

KeyBank Reviews

Updated November 21, 2014
Updated November 21, 2014
391 Reviews
3.1
391 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
174 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 35 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    VIrtual Relationship Manager - Disaster Zone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - VRM in Cleveland, OH
    Former Employee - VRM in Cleveland, OH

    I worked at KeyBank full-time (more than 3 years)

    Pros

    No pros at all in my opinion

    Cons

    Everything about the job is not what they tell you...stay away from the business banking area and tge CRM role

    Advice to ManagementAdvice

    Figure out who the manager will be, and lower the ridiculous expectations and the joke of a commission plan that comes with the role so it can be more appealing to real sales people and you won't have everyone leaving to go to a real job instead of the joke that this one is

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank part-time (less than an year)

    Pros

    management set you up to succeed

    Cons

    I have no cons for this

    No opinion of CEO
  3.  

    Great place Wonderful People!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking Specialist II in Brooklyn, OH
    Current Employee - Banking Specialist II in Brooklyn, OH

    I have been working at KeyBank full-time (more than an year)

    Pros

    Wonderful work life balance, good starting pay, a lot of room for growth. Great benefits and every single person that iIhave ever met at Key Bank has been wonderful! You get PTO time right from the start so that is good too it is pro-rated depending on what time of the year you start but its very nice to have that. They are very understanding and reasonable when it comes to being late or calling off or having personal or family issues going on that you may need to leave for, all around Key Bank is a wonderful place to work and i would absolutely recommend!

    Cons

    None that I have came across yet.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    People are awesome and benefits are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank full-time (less than an year)

    Pros

    Very good culture. People are helpful. Good work life balance if you are not in Investment Banking

    Cons

    A lot of overtime work. Even if you want to go home, you will have work left at 10:30 pm because some people slacking.If you don't do it you will get horrible reviews. Feedback process is vague. If you did something wrong you will only see it in formal writing. You have to ask for feedback. Managers do favoritism.

    Recommends
    Approves of CEO
  6.  

    Great Cleveland Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at KeyBank full-time (more than 5 years)

    Pros

    Training is exceptional, and benefits were excellent. They love to promote from within and offer tons of opportunities to cross train and move into other departments. Even though they are a big bank the teams are very much like a second family. Managers are accessible from all lines of business and everyone is very approachable.

    Cons

    The pay is mid to low end, and raises were minimal.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Ever changing, lots of pressure, little support, always focused on bottom line and no balance for employee's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank full-time (more than 3 years)

    Pros

    When they allowed a budget to celebrate success and results.

    Cons

    Systems need updating...causing poor customer service and your ability to provide the best.

    Advice to ManagementAdvice

    Management changes as with most banks far too often.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Busy bank with many sales goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank

    Pros

    Opportunities to grow professionally and financially

    Cons

    Challenging corporate culture driven by ever changing sales directions.

    Advice to ManagementAdvice

    Focus =
    Follow through
    On one thing
    Completed
    Until
    Successful

    Approves of CEO
  9. 1 person found this helpful  

    Very great to work for

    Former Employee - Risk Reviewer in Brooklyn, OH
    Former Employee - Risk Reviewer in Brooklyn, OH

    I worked at KeyBank as an intern (less than an year)

    Pros

    Laid back environment, every wants to succeed, learning on the job was encouraged, performance reviews were given in a very straight forward manner, pretty good pay

    Cons

    At times too laid back, in my position there were times I didn't really have much work to do, and then I'd be thrown a lot of stuff to do all of the sudden.

    Advice to ManagementAdvice

    You guys were very nice to me. keep doing that!

  10.  

    It is a good place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank

    Pros

    a lot of opportunities to learn from coworkers.

    Cons

    it is based in Cleveland

  11.  

    Key was a nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at KeyBank full-time (more than 5 years)

    Pros

    The culture is one that does allow you to perform your job with out continued oversight. It does reward for revenue growth and also provides a nice work life balance.

    Cons

    If you are not from Ohio, or Miami of Ohio, your are not typically part of the club there in Cleveland. That club tends to move up and ahead of all else.

    Recommends
    Positive Outlook
    Approves of CEO

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