KeyBank Reviews

Current Employee – been working at KeyBank full-time for more than 7 years

Pros – Hands down one of the best management teams I've ever worked with. District President is awesome and very personable. Great team of employees from upper management to recent college grads in training.

Cons – A little behind the times when it comes to technology and understanding evolving consumer habits.

Advice to Senior Management – Call nights need to go. We'd be better served using that time to refine our email contacts and other was of reaching our clients through advancing technology.

Yes, I would recommend this company to a friend

Former Employee – worked at KeyBank full-time for more than 7 years

Pros – I worked at KeyBanc Capital Markets and worked with a great group of people. Pay and benefits were great. My co-workers were smart and intelligent and there really weren't any big egos to deal with.

Cons – The amount of travel was a bit taxing and I missed being with my family. Also, working on the west coast made it taxing to work stock market hours. Both of my issues were more due to the line of work rather than the company itself.

Advice to Senior Management – Keep up the good work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at KeyBank full-time for less than a year

Pros – Strong focus on team work - helping people with all their financial needs. A one stop resource for client.

Cons – Has not been willing to develop talent. Focuses is on financial results.

Advice to Senior Management – Focus on developing talent.

No, I would not recommend this company to a friend

Former Employee – worked at KeyBank full-time for more than 7 years

Pros – Key has some excellent benefits: 401k, medical, dental, vision, vacation.holiday pay, etc. The people you work with are, also, some of the best.

Cons – Key quotes customer service is most important and when I started with Key, I would have agreed; however, in the past couple of years their primary was sales. It got to the point that most every call there was an expectation of "finding a need" and if you couldn't find it then you weren't doing your job.

Advice to Senior Management – take some of the calls, do what you expect of the agents and realize you are asking the impossible and are pushing clients away with some of the constant pushing of items

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at KeyBank full-time for more than 10 years

Pros – Most associates were team players and very personable, others - senior management if you did not click in their clique you were an outsider.

Cons – lots of cliques and favoritism.

Advice to Senior Management – People today want to stay employed, work hard and do the right thing. Too many seasoned people are let go so younger - lower salary people can take over. Lets hope the economy picks up so more folks can get to work...

No, I would not recommend this company to a friend

Current Employee – been working at KeyBank full-time for more than 3 years

Pros – Easy to get into the Trust, R&D, Bill Pay, or Distribution operations department. Will take just about anyone even without experience. They will train you.

Cons – Its a set up for failure. With no experience departments will be tough to learn. No training classes. Training consist of you sitting at someone's desk and watch them do the work. A week or two later you'll finally get to do the work on a computer. Once your in this area it will be extremely hard to move on to a higher position. People with MBA's are having a hard time getting out. It seems like the recruiters and managers of other departments avoid hiring from this area. Avoid! The other operation areas should be beneficial to involve your skills and career.

Advice to Senior Management – Stop telling employees you encourage promotion when MBA's are having trouble advancing.

Yes, I would recommend this company to a friend

Current Employee – been working at KeyBank full-time for more than 3 years

Pros – Working at the trading floor as a market risk analyst provides excellent opportunity to interact with
LOB daily and learn the business. The boss cares about the employees and is fully supportive in improving the employees' technical skills by reimbursing for conference attendance, books, professional exams (CFA, FRM, PRM),... etc. Fun to work with the team.

Cons – We are working very hard to fix system issues and would be glad to see our incentive compensation aligned with the excellent work we have accomplished.

Advice to Senior Management – Keep up the good work!

Yes, I would recommend this company to a friend

Current Employee – been working at KeyBank full-time for more than 7 years

Pros – Great vacation time, and a very good work/life balance. Willing to assist with pursuing continuing education whether it be certifications or college courses. The people are great as well.

Cons – Highly Silo'd environment. Although this is understandable since it is a Financial institution and as such is highly regulated.

Limited opportunities to branch out and work on other technologies.

Advice to Senior Management – Promote from within the company when possible. Limit the amount of outsourcing, particularly the outsourcing to other countries. It very much harms employee morale.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at KeyBank full-time for more than 7 years

Pros – The conservative credit culture at Key saved the Bank

Cons – Risk versus reward. The regulatory environment is damaging opportunities for the best banks to grow.

Advice to Senior Management – Surprise and delight the customer with new products

Yes, I would recommend this company to a friend

Current Employee – been working at KeyBank full-time for more than 3 years

Pros – Many different job opportunities in the area.

Cons – There are many levels of management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company