KeyBank

  www.key.com
  www.key.com

KeyBank Reviews

Updated December 16, 2014
Updated December 16, 2014
400 Reviews
3.1
400 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
177 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 37 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank

    Pros

    Awesome Co-Workers, Sales Goals are ridiculous

    Cons

    Very short staffed in branches

  2.  

    KeyBank Career

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Manager in Cleveland, OH
    Former Employee - Training Manager in Cleveland, OH

    I worked at KeyBank full-time (more than 5 years)

    Pros

    Flexibility, opportunity for career growth, benefits

    Cons

    Working downtown was a challenge at times, must pay for parking, lots of pedestrians and bus traffic.

    Recommends
  3.  

    KeyBank cares about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer in Amherst, NY
    Former Employee - Loan Officer in Amherst, NY

    I worked at KeyBank full-time (more than 8 years)

    Pros

    Keybank has very good pay.

    Cons

    Not enough job openings in the area.

    Advice to ManagementAdvice

    Certain expectations are to high for employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    VIrtual Relationship Manager - Disaster Zone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - VRM in Cleveland, OH
    Former Employee - VRM in Cleveland, OH

    I worked at KeyBank full-time (more than 3 years)

    Pros

    No pros at all in my opinion

    Cons

    Everything about the job is not what they tell you...stay away from the business banking area and tge CRM role

    Advice to ManagementAdvice

    Figure out who the manager will be, and lower the ridiculous expectations and the joke of a commission plan that comes with the role so it can be more appealing to real sales people and you won't have everyone leaving to go to a real job instead of the joke that this one is

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    I was fulfilled with multi-projects on daily basis and worked with great people in local market on all levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Marketing Manager
    Former Employee - Field Marketing Manager

    I worked at KeyBank

    Pros

    work from home
    decent benefits
    great people at local level

    Cons

    health benefits expensive
    work life balance difficult as emails never stop from 7 am til 11pm
    executive leadership inconsistent and ever-changing every 1 2 to 2 yrs
    downsizing has left people doing work of 3 people
    no reimbursement for cell phone usage

    Advice to ManagementAdvice

    Stop believing next executive is greatest thing since sliced bread and will work a miracle--let there be some momentum and consistency to build morale back up and reach goals and success

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Steady

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank

    Pros

    Benefits, salary grade progression, respect

    Cons

    upward advancement/glass ceiling, much expected

    Advice to ManagementAdvice

    forward thinking

  8.  

    Okay job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank full-time (more than an year)

    Pros

    Great benefits, great starting salary

    Cons

    Low raises and bonuses (if any)

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Financial Center Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Sales Manager
    Current Employee - Branch Sales Manager

    I have been working at KeyBank

    Pros

    Smaller Bank, less hassles to deal with.

    Cons

    Cleveland based, don't understand NY market

    Advice to ManagementAdvice

    Get familiar with this region.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Everett, WA
    Current Employee - Personal Banker in Everett, WA

    I have been working at KeyBank full-time (less than an year)

    Pros

    Great management, great work-life balance

    Cons

    Goals, they have 5 buckets they have to fill. you might be good at 3 but you wont be good enough

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank part-time (less than an year)

    Pros

    management set you up to succeed

    Cons

    I have no cons for this

    No opinion of CEO

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