Work in HR or Recruiting?
KeyBank
3.1 of 5 220 reviews
www.key.com Cleveland, OH 5000+ Employees
Work in HR? Complete Your Profile

KeyBank Reviews

Updated May 19, 2013
All Employees Current Employees Only

3.1 220 reviews

                             

77% Approve of the CEO

KeyBank Chairman and CEO Beth E. Mooney

Beth E. Mooney

(78 ratings)

53% of employees recommend this company to a friend
220 employee reviews
Relevance Date Rating
in
  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Approves of CEO

 

Indianapolis, IN

Current Employee – been working at KeyBank full-time for more than 7 years

ProsHands down one of the best management teams I've ever worked with. District President is awesome and very personable. Great team of employees from upper management to recent college grads in training.

ConsA little behind the times when it comes to technology and understanding evolving consumer habits.

Advice to Senior ManagementCall nights need to go. We'd be better served using that time to refine our email contacts and other was of reaching our clients through advancing technology.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Approves of CEO

 

Los Angeles, CA

Former Employee – worked at KeyBank full-time for more than 7 years

ProsI worked at KeyBanc Capital Markets and worked with a great group of people. Pay and benefits were great. My co-workers were smart and intelligent and there really weren't any big egos to deal with.

ConsThe amount of travel was a bit taxing and I missed being with my family. Also, working on the west coast made it taxing to work stock market hours. Both of my issues were more due to the line of work rather than the company itself.

Advice to Senior ManagementKeep up the good work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Approves of CEO

 

Portland, OR

Current Employee – been working at KeyBank full-time for less than a year

ProsStrong focus on team work - helping people with all their financial needs. A one stop resource for client.

ConsHas not been willing to develop talent. Focuses is on financial results.

Advice to Senior ManagementFocus on developing talent.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • No Opinion of CEO

 

Amherst, NY

Former Employee – worked at KeyBank full-time for more than 7 years

ProsKey has some excellent benefits: 401k, medical, dental, vision, vacation.holiday pay, etc. The people you work with are, also, some of the best.

ConsKey quotes customer service is most important and when I started with Key, I would have agreed; however, in the past couple of years their primary was sales. It got to the point that most every call there was an expectation of "finding a need" and if you couldn't find it then you weren't doing your job.

Advice to Senior Managementtake some of the calls, do what you expect of the agents and realize you are asking the impossible and are pushing clients away with some of the constant pushing of items

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Approves of CEO

 

Cleveland, OH

Former Employee – worked at KeyBank full-time for more than 10 years

ProsMost associates were team players and very personable, others - senior management if you did not click in their clique you were an outsider.

Conslots of cliques and favoritism.

Advice to Senior ManagementPeople today want to stay employed, work hard and do the right thing. Too many seasoned people are let go so younger - lower salary people can take over. Lets hope the economy picks up so more folks can get to work...

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Approves of CEO

 

Brooklyn, OH

Current Employee – been working at KeyBank full-time for more than 3 years

ProsEasy to get into the Trust, R&D, Bill Pay, or Distribution operations department. Will take just about anyone even without experience. They will train you.

ConsIts a set up for failure. With no experience departments will be tough to learn. No training classes. Training consist of you sitting at someone's desk and watch them do the work. A week or two later you'll finally get to do the work on a computer. Once your in this area it will be extremely hard to move on to a higher position. People with MBA's are having a hard time getting out. It seems like the recruiters and managers of other departments avoid hiring from this area. Avoid! The other operation areas should be beneficial to involve your skills and career.

Advice to Senior ManagementStop telling employees you encourage promotion when MBA's are having trouble advancing.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • No Opinion of CEO

 

Cleveland, OH

Current Employee – been working at KeyBank full-time for more than 3 years

ProsWorking at the trading floor as a market risk analyst provides excellent opportunity to interact with
LOB daily and learn the business. The boss cares about the employees and is fully supportive in improving the employees' technical skills by reimbursing for conference attendance, books, professional exams (CFA, FRM, PRM),... etc. Fun to work with the team.

ConsWe are working very hard to fix system issues and would be glad to see our incentive compensation aligned with the excellent work we have accomplished.

Advice to Senior ManagementKeep up the good work!

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Approves of CEO

 

Cleveland, OH

Current Employee – been working at KeyBank full-time for more than 7 years

ProsGreat vacation time, and a very good work/life balance. Willing to assist with pursuing continuing education whether it be certifications or college courses. The people are great as well.

ConsHighly Silo'd environment. Although this is understandable since it is a Financial institution and as such is highly regulated.

Limited opportunities to branch out and work on other technologies.

Advice to Senior ManagementPromote from within the company when possible. Limit the amount of outsourcing, particularly the outsourcing to other countries. It very much harms employee morale.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Approves of CEO

 

Cleveland, OH

Former Employee – worked at KeyBank full-time for more than 7 years

ProsThe conservative credit culture at Key saved the Bank

ConsRisk versus reward. The regulatory environment is damaging opportunities for the best banks to grow.

Advice to Senior ManagementSurprise and delight the customer with new products

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Senior Management
         
  • Culture & Values
         
  • Career Opportunities
         
  • Work/Life Balance
         
  • Approves of CEO

 

Albany, NY

Current Employee – been working at KeyBank full-time for more than 3 years

ProsMany different job opportunities in the area.

ConsThere are many levels of management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review
110 of 220 Reviews RSS Feed embed Embed

Worked for KeyBank? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.