KeyBank

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KeyBank Reviews

Updated August 16, 2014
Updated August 16, 2014
363 Reviews

3.1
363 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
159 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 32 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller  in  Cleveland, OH
    Former Employee - Bank Teller in Cleveland, OH

    Pros

    Got exp. Foot in the door kind of stuff so i could move elsewhere.

    Cons

    Be very proactive about policies and procedures

    Advice to ManagementAdvice

    None, you guys are good

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent, achieved Signature Circle staus twice for exceeding sales goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Relationship Manager  in  Highland Heights, OH
    Former Employee - Licensed Relationship Manager in Highland Heights, OH

    Pros

    Company reputation, excellent product selection, opportunity to excel in sales goals.

    Cons

    Personal growth., work, life balance.

    Advice to ManagementAdvice

    Good at establishing good, positive office culture. Ability to work well with partners from various lines of business including Merchant Service, Business and COmmercial Bankers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I liked working with the people

    Cons

    It is a very large company

    Recommends
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  5.  

    Fantastic Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Relationship Manager  in  Nanuet, NY
    Current Employee - Licensed Relationship Manager in Nanuet, NY

    Pros

    The salary in comparison to many other companies in the same position. The time off allotment is great. The working hours are awesome. The people are nice and compassionate. Great environment to work in. About 1/8th the stress level of most other financial institutions. Goals are easy to obtain if you have half a brain.

    Cons

    Commissions are hyped up to be more than they really are. Bonuses are heavily taxed in NY anyway, so it doesn't matter that much, but you think you will be getting a lot more in your payout. Training is also weak, but for an experienced banker coming over, it's not bad.

    Advice to ManagementAdvice

    GET RID OF HIGH DEDUCTIBLE HEALTHCARE PLANS!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Stable company that does it's best to appreciate employees

    Cons

    Corporate. That says it all.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portfolio Manager  in  Cleveland, OH
    Former Employee - Portfolio Manager in Cleveland, OH

    Pros

    Stable; good down to earth people

    Cons

    Slow salary growth; very slow

    Advice to ManagementAdvice

    Pay better

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Big company - will be around based on size

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great co-workers across all lines of business and departments. Many intelligent, innovative and enthusiastic people in non-management roles.

    Cons

    Achieves financial goals by getting rid of FTE - always expense concerns. Employee satisfaction is and has been lagging greatly for years.

    Advice to ManagementAdvice

    Too many former National City managers instituting their processes that led NCB to being bought by PNC. Management should look in the mirror instead of looking for further FTE reductions as the employees are not the issue. Take the Employee Satisfaction results to heart for once and listen to your employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    na

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Branch Manager  in  Denver, CO
    Current Employee - Vice President Branch Manager in Denver, CO

    Pros

    Great benefits, vacation, and work schedule

    Cons

    micromanagement, outrageous goals and senior management is inexperienced

    Advice to ManagementAdvice

    na

    No opinion of CEO
  10.  

    Since i was a float teller, I was never able to feel completly settled.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Goshen, IN
    Former Employee - Teller in Goshen, IN

    Pros

    Friendly customers & co workers

    Cons

    Being a float teller I had to travel. There was also no mileage reimbursement

    Advice to ManagementAdvice

    None at this time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    A Good Bank With Typical Bank Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager  in  Cleveland, OH
    Former Employee - Relationship Manager in Cleveland, OH

    Pros

    Pay and Benefits decent, coworkers care for the most part, most products well conceived, if you sell you usually get support, consistency of the brand

    Cons

    Sr management seems stuck in slow mode, technology needs overhaul, political petty games, constantly changing directions, want sales but no pay to do so

    Advice to ManagementAdvice

    Leave your ivory towers and ask the leaders in the field what is needed, try to think like innovators and dare to lead change in banking. - you're doing nothing innovative.

    Recommends
    Neutral Outlook
    No opinion of CEO

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