KeyBank Reviews

Updated September 29, 2014
Updated September 29, 2014
372 Reviews
3.0
372 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
163 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 33 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 11 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Full of senior management that wants you to succeed and stay at Key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Cleveland, OH
    Former Employee - Financial Analyst in Cleveland, OH

    I worked at KeyBank as an intern for less than a year

    Pros

    Good Pay, Collaborative Environment, Caring Management, Work/Life Balance, Time Off

    Cons

    Sometimes not challenging, limited career growth potential, slim opportunities to travel

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I have been with Key Bank for 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller  in  Bangor, ME
    Current Employee - Lead Teller in Bangor, ME

    I have been working at KeyBank full-time for more than 3 years

    Pros

    Great paid time off and hours, wonderful co-workers and managers. If you are willing to put in 110% you can go far, you are given the tools to be as successful as you want if you are willing to put in the time and effort.

    Cons

    New hires could use a little more support and training.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    My experience was a good one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager Assistant Vice President  in  Seattle, WA
    Former Employee - Branch Manager Assistant Vice President in Seattle, WA

    I worked at KeyBank full-time for more than 3 years

    Pros

    Keybank offers competitive pay and a great work life balance.

    Cons

    Systems and procedures are somewhat redundant and could be streamlined to save valuable time.

    Advice to ManagementAdvice

    Review branch operations and look for ways to streamline redundant and unnecessary operations.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank full-time for more than 10 years

    Pros

    initially, it was an exciting organization to work within, but became less satisfying as more poor decisions were made, and implemented.

    Cons

    frustration with senior level management's inability to make good decisions and follow through on actions required to make long-term improvements in the organization and its efficiency

    Advice to ManagementAdvice

    quit making short term decisions to address long term issues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Chaotic, lots of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at KeyBank full-time for more than 10 years

    Pros

    Benefits, time off policies, co-workers

    Cons

    Chaotic, toxic, dysfunctional, ongoing organizational changes and layoffs

    Advice to ManagementAdvice

    Pay more attention to your employees than you do the balance sheet. Focus on reducing expense ratio has resulted in poor morale, dysfunctional work environment, bad reputation as a place to work. Sad to see this company go from a great place to work to a place where no one wants to work.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Last job was great, overall experience terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant  in  Tacoma, WA
    Former Employee - Executive Assistant in Tacoma, WA

    I worked at KeyBank full-time for more than 3 years

    Pros

    The people are friendly and it wasn't hard to find friends

    Cons

    Senior management has lost touch with the organization

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    An ok work experience that soured over time

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst  in  Cleveland, OH
    Former Employee - Programmer Analyst in Cleveland, OH

    I worked at KeyBank full-time for more than 10 years

    Pros

    Excellent 401k and PTO benefits. Flexible work schedule start times as well as work from home capabilities while working in IT. Decent healthcare although the costs just keep increasing... that's everywhere now perhaps....

    Cons

    I disagreed with most of the major decisions handed down from leadership. Promotions were hard to come by and raises and bonuses were sporadic and based more on if the company was in a period of expansion or contraction... It seemed to be feast or famine in terms of compensation.... usually famine.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good Starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller  in  Cleveland, OH
    Former Employee - Bank Teller in Cleveland, OH

    I worked at KeyBank full-time for more than a year

    Pros

    Got exp. Foot in the door kind of stuff so i could move elsewhere.

    Cons

    Be very proactive about policies and procedures

    Advice to ManagementAdvice

    None, you guys are good

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Excellent, achieved Signature Circle staus twice for exceeding sales goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Relationship Manager  in  Highland Heights, OH
    Former Employee - Licensed Relationship Manager in Highland Heights, OH

    I worked at KeyBank full-time for more than 10 years

    Pros

    Company reputation, excellent product selection, opportunity to excel in sales goals.

    Cons

    Personal growth., work, life balance.

    Advice to ManagementAdvice

    Good at establishing good, positive office culture. Ability to work well with partners from various lines of business including Merchant Service, Business and COmmercial Bankers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank full-time for more than 10 years

    Pros

    I liked working with the people

    Cons

    It is a very large company

    Recommends

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