KeyBank Reviews

Updated April 24, 2015
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3.2
465 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
203 Ratings

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 37 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)

Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Email Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Email Agent in Brooklyn, OH
    Former Contractor - Email Agent in Brooklyn, OH

    I worked at KeyBank as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The job allowed me access to a multitude of accounts involving bank security to prevent fraud and access to the use of different types of software programs utilized by Key.

    Cons

    It became monotonous after awhile having to sift through emails which made the day drag on but it was a good group to be a part of if you want to get your foot in the door with KeyBank

    Advice to Management

    Implement more work with Full-Time employees to understand more aspects of the business that introduce other services that an employee can apply for in relation to full time work

  2. Working there is like having a work family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at KeyBank

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They promote you at a fast paste

    Cons

    Ur like a personal banker on the teller line

    Advice to Management

    Be more open to your employees ideas,

  3. Part Time Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller I in Salt Lake City, UT
    Current Employee - Teller I in Salt Lake City, UT

    I have been working at KeyBank part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good base pay. Excellent training. Key bank has tuition reimbursement as well as 401k matching.

    Cons

    This comes with anything in the banking world but the regulations are overboard and extremely frustrating at times.

    Advice to Management

    Nothing more than some software adjustments and more simple procedure processes. This company appears to be solid. Also private bank and branches should be better friends.

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  5. Wealth Management Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Wealth Management Intern
    Current Intern - Wealth Management Intern

    I have been working at KeyBank as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Co-Workers very friendly
    Atmosphere was relaxed and welcoming
    Understand the balance of work and school

    Cons

    Recruitment process is based out of headquarters and very delayed and unreliable

    Advice to Management

    Internal applications should be taken more seriously than they currently are

  6. Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at KeyBank full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall experience working at Key was wonderful. Loved the department I worked in and I loved my job.

    Cons

    Upper management out of touch

    Advice to Management

    Need to be more engaged with all of the employees

  7. Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Work from home-flex time.

    Cons

    While, I enjoyed the work at key, it was not easy to approach management.

  8. Great atmosphere, behind in competition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Relationship Banker in Salt Lake City, UT
    Current Employee - Licensed Relationship Banker in Salt Lake City, UT

    I have been working at KeyBank full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Local leadership is very approachable. Communication and commodore is great

    Cons

    Products and services are behind compared to competition. Incentive plan is nothing

  9. Good bank to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at KeyBank full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    - time off pay
    -sick days pay
    - Great scheduled

    Cons

    - hard to move up

  10. CSR I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at KeyBank part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Friendly coworkers; excellent benefits package

    Cons

    The customers! As a part-time CSR, you MUST work every Saturday.

  11. Great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Manager in Brooklyn, OH
    Current Employee - Call Center Manager in Brooklyn, OH

    I have been working at KeyBank full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Management and everyone else is great to work with.

    Cons

    Pay and schedules are not the best but they are ok

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