KeyBank Reviews

Updated September 18, 2014
Updated September 18, 2014
366 Reviews
3.1
366 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KeyBank Chairman and CEO Beth E. Mooney
Beth E. Mooney
159 Ratings

Review Highlights

Pros
  • Solid work/life balance with opportunity to move around a large organization (in 32 reviews)

  • Fairly base pay and Good benefits package (in 27 reviews)


Cons
  • No work life balance and incompetent Senior Management (in 10 reviews)

  • There is a severe disconnect today with upper management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller  in  Cleveland, OH
    Former Employee - Bank Teller in Cleveland, OH

    I worked at KeyBank full-time for more than a year

    Pros

    Got exp. Foot in the door kind of stuff so i could move elsewhere.

    Cons

    Be very proactive about policies and procedures

    Advice to ManagementAdvice

    None, you guys are good

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    An ok work experience that soured over time

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst  in  Cleveland, OH
    Former Employee - Programmer Analyst in Cleveland, OH

    I worked at KeyBank full-time for more than 10 years

    Pros

    Excellent 401k and PTO benefits. Flexible work schedule start times as well as work from home capabilities while working in IT. Decent healthcare although the costs just keep increasing... that's everywhere now perhaps....

    Cons

    I disagreed with most of the major decisions handed down from leadership. Promotions were hard to come by and raises and bonuses were sporadic and based more on if the company was in a period of expansion or contraction... It seemed to be feast or famine in terms of compensation.... usually famine.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank full-time for more than 10 years

    Pros

    PTO time, matching benefits cash pension

    Cons

    minimum updates on systems, outsourcing is the answer to cut costs. Not age friendly, favoritism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank full-time for more than 10 years

    Pros

    I liked working with the people

    Cons

    It is a very large company

    Recommends
  6.  

    Excellent, achieved Signature Circle staus twice for exceeding sales goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Relationship Manager  in  Highland Heights, OH
    Former Employee - Licensed Relationship Manager in Highland Heights, OH

    I worked at KeyBank full-time for more than 10 years

    Pros

    Company reputation, excellent product selection, opportunity to excel in sales goals.

    Cons

    Personal growth., work, life balance.

    Advice to ManagementAdvice

    Good at establishing good, positive office culture. Ability to work well with partners from various lines of business including Merchant Service, Business and COmmercial Bankers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fantastic Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Relationship Manager  in  Nanuet, NY
    Current Employee - Licensed Relationship Manager in Nanuet, NY

    I have been working at KeyBank full-time for more than a year

    Pros

    The salary in comparison to many other companies in the same position. The time off allotment is great. The working hours are awesome. The people are nice and compassionate. Great environment to work in. About 1/8th the stress level of most other financial institutions. Goals are easy to obtain if you have half a brain.

    Cons

    Commissions are hyped up to be more than they really are. Bonuses are heavily taxed in NY anyway, so it doesn't matter that much, but you think you will be getting a lot more in your payout. Training is also weak, but for an experienced banker coming over, it's not bad.

    Advice to ManagementAdvice

    GET RID OF HIGH DEDUCTIBLE HEALTHCARE PLANS!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank

    Pros

    Stable company that does it's best to appreciate employees

    Cons

    Corporate. That says it all.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Decent platform to start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KeyBank

    Pros

    The benefits you receive are pretty outstanding, and some of the people you work with are knowledgeable and fun to be around.

    Cons

    Not too many perks, opportunities are limited in number, so career advancement is hard to find.

  10.  

    Document Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank

    Pros

    friendly co-workers and employe benefits are great

    Cons

    too many company meetings leads to confusion.

  11.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portfolio Manager  in  Cleveland, OH
    Former Employee - Portfolio Manager in Cleveland, OH

    I worked at KeyBank full-time for more than 8 years

    Pros

    Stable; good down to earth people

    Cons

    Slow salary growth; very slow

    Advice to ManagementAdvice

    Pay better

    Recommends
    Positive Outlook
    Approves of CEO

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