Keystone Quality Transport

www.keystonequalitytransport.com
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Keystone Quality Transport Reviews

Updated April 15, 2015
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1.9
9 Reviews
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Recommend to a friend
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Steve Barr
5 Ratings

Employee Reviews

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  1. You get to meet with a lot of people and share a lot of thing with them I love working the

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Phila, PA
    Former Employee - Driver in Phila, PA

    I worked at Keystone Quality Transport full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    it a good company to work for but you have to be willing to get up in the morning around 4:00am

    Cons

    When my truck blow up on me and nobody reach out to me And when the doctors give me a ok to go back they didn't let me come back and the fight me for my employment

    Advice to Management

    They need to help there people out that love there job and stop being hard on them

  2. EMT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Emergency Medical Tech in Springfield, PA
    Former Employee - Emergency Medical Tech in Springfield, PA

    I worked at Keystone Quality Transport

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I enjoy helping people it was a bonus to meet/interact with different patients in various circumstances.

    Cons

    They continuous downsizing increasing the staff shortage

    Advice to Management

    Better communication

  3. Keystone no quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT in Springfield, PA
    Former Employee - EMT in Springfield, PA

    I worked at Keystone Quality Transport full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of our fellow EMT ' S are great to work with. Overtime was pretty much mandatory, hours weren't too bad

    Cons

    Where do I start, let's see the trucks are flagrant safety hazards, all but one dispatcher is rude and condensing toward staff, most basic equipment required on ambulances are missing, when a locked ambulance is broken into the crew is forced to pay for the replacement of the stolen items, HR is a complete joke, I personally was sent on a long distance transport out of state, and when the gas card was denied by the gas station management asked me to pay for the fuel which I never received reembursment. The company does not pay for continuing education but refuses to adjust your schedule to allow you to get the required continuing education and worse of all the schedule is done daily so you don't have the opportunity to make any sort of plans because you never know if you have to work the next day and by the time you get to see the schedule it's 9 or 10 at night or later when management has left for the day so you can't get it changed. I could go on but you get the point

    Advice to Management

    Fire all your upper management be a hands off ceo when it comes to operations and get new trucks, and in the very long time I've been doing this I never had to Earn a badge, I mean seriously it's down right insulting, I'm so glad I quit

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  5. Awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT in Philadelphia, PA
    Former Employee - EMT in Philadelphia, PA

    I worked at Keystone Quality Transport full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The fellow employees are honest, hardworking individuals who are there to do their work and go home. That's about the end of the pros

    Cons

    From the get go they refer to patients as "customers" when first and foremost they should be patients. It seems their main motivation is to maximum their profit margins by not reinvesting in their abysmal trucks or 'bricks and mortar'. Management short-staffs the weekend crews then proceeds to get infuriated when these crews run behind. In the same breath, if you're running behind (as a result of management short-staffing) you're often asked to stay well after your end time. The company has consistently lost contracts and that isn't really a surprise when the lateness and quality of trucks is so apparent. Human resources only does what is in the best interest of the company so there is no one to back you with any grievances. The policy book runs long with lots of trivial rules such as the color of your undershirt can only be dark blue or black. These policies are rarely enforced but they can be if management wants you gone. The cons list here could continue for awhile but I'd hope the point has been made...

    Advice to Management

    Reinvest in your company. Support your employees rather than treating them like they're dime a dozen. Lay off the trivial policies and procedures when the management and company flaws are more apparent to the "customers" than whatever rules you want to govern us by (e.g., I never had a patient complain about the color of my undershirt but I have heard dozens of complaints about broken air conditioners, rusted truck bodies, late times, etc).

  6. this place sucks!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - EMT in Springfield, PA
    Current Employee - EMT in Springfield, PA

    I have been working at Keystone Quality Transport

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    overtime that's all there is to look forward to if they don't cut you due to to much overtime being paid out to crews and you better hope your check is correct because if not you wont get any of the money that they owe you-- "no retro" is the most common words being thrown around lately

    Cons

    the people they put into supervisory positions and i'm still waiting for my raise and again i was told "no retro" i should have gotten my raise when it was due but you "management" took your time and i get screwed!! thank keystone NO quality transport

    Advice to Management

    you need to fire the "bad" employees once and for all

  7. Helpful (1)

    Know what your getting into if you want to work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Work Horse in Springfield, PA
    Current Employee - Work Horse in Springfield, PA

    I have been working at Keystone Quality Transport

    Doesn't Recommend
    Doesn't Recommend

    Pros

    There is alot of overtime for the employes to have. For the most part there are alot of nice people that work there

    Cons

    For a company based on communication we all find things out at the last min./ Some of middle management really need to do their job and take the blame when things go wrong in their department so that their staff that work under them can stop getting blamed or fired for their mistakes.

    Advice to Management

    The CEO needs to replace the current V.P. he makes alot of quick decisions due to his emotions and then tries to justify it with logic later. Let the people you have in certian postions do their job, thats why you hired them.

  8. Helpful (1)

    keystone "quality" transport the quality shows in all we do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - EMT in Springfield, PA
    Current Employee - EMT in Springfield, PA

    I have been working at Keystone Quality Transport

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I enjoy working in the EMS community. There is always overtime.

    Cons

    The VP has absolutely no idea what he is doing, and nobody does anything about it. The paratransit management as a whole has no idea what they are doing. The president makes poor decisions about communication. HR makes employee problems personal. The company as a whole has a problem with making certain patients priority. The vehicles are all in poor condition and the company won't invest in new or newer ones.

    Advice to Management

    VP please retire, your usefulness as an effective manager has long past expired.

  9. Not for Freshers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Engineer in Mumbai (India)
    Former Employee - Test Engineer in Mumbai (India)

    I worked at Keystone Quality Transport full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    1. there is nothing positive except u are getting job. but seriously this will regret later .

    Cons

    1. No social life after joining APM department specially when u r engineer.
    2. no good pay, work are TDS or more worst.
    3. u will get no time while working hours not even for loo breaks.
    4. management are most wired people all from BPO only know english well. IQ is zero

    Advice to Management

    shut down the APM department and use some tool instead of using people.

  10. This job has been hard on my family life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Keystone Quality Transport

    No opinion of CEO
    No opinion of CEO

    Pros

    I have a great manager to work for.

    Cons

    For the amount of work that I do. The other employees in my field do less and get paid more. They get to go to the day shift and spend time with their families. I work the overnight and this job has been nothing but hard on my family life.

    Advice to Management

    Spend more time in making sure that your employees are happy. A little bit goes a long way.

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