Keystrokes

  www.keystrokestranscription.com
  www.keystrokestranscription.com

Keystrokes Reviews

Updated October 4, 2014
Updated October 4, 2014
11 Reviews
2.0
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Lee Tkachuk
8 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Working for keystrokes has been a mostly positive experience, though I don't make enough working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transcriptionist/VR Editor
    Current Employee - Transcriptionist/VR Editor

    I have been working at Keystrokes full-time (more than 3 years)

    Pros

    Friendly, helpful, willing to work around scheduling problems, someone always answers the phone or emails when I contact them for help.

    Cons

    Many days there isn't enough work to get all my hours or required line counts.

    Advice to ManagementAdvice

    Over-hiring may ensure turn-around-times are met, but it means I don't have enough work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Wonderful until I had to go part-time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Transcriptionist
    Former Employee - Medical Transcriptionist

    I worked at Keystrokes full-time (more than 3 years)

    Pros

    I made an excellent hourly rate.

    Cons

    When I was part-time, there was no work available because my boss gave all the work to full-time employees.

    Advice to ManagementAdvice

    Stop hiring all of your in-laws and family members. Give "outsiders" a chance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Authentic revierw

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Keystrokes full-time (more than 8 years)

    Pros

    None because the business over promises and under delivers.

    Cons

    The company is lead by a dishonest, back stabbing, narcissist with zero leadership skills.

    Advice to ManagementAdvice

    Stop lying and cheating your employees and customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Do not work for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Yorkville, IL
    Former Employee - Anonymous Employee in Yorkville, IL

    I worked at Keystrokes full-time (more than an year)

    Pros

    There are a few decent people here.

    Cons

    Huge turnover, mostly because they lie to their employees. They also lie to their customers. They put them on a voice recognition platform, cut the pay drastically of the mts/mes, even below industry standards, and l8r to them that they have enough work.

    Advice to ManagementAdvice

    Upper management needs to take a look at the way they handle employees...a survey means nothing, if you don't look at the results.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Highly recommended initially but seems to be on the down turn at the moment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Transcriptionist in Yorkville, IL
    Current Employee - Medical Transcriptionist in Yorkville, IL

    I have been working at Keystrokes full-time (more than 8 years)

    Pros

    The CEO of the company is very hands on and available to employees.

    Cons

    Lead on my account cherry picked and kept the best dictators for herself. Seems to be losing accounts and less work to go around.

    Advice to ManagementAdvice

    None.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Steady Work for the first two years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Keystrokes full-time (more than 3 years)

    Pros

    Work at home with somewhat flexible horus.

    Cons

    In the beginning of my work experience with Keystrokes I was promised a raise after my initial 90 days as an employee. I never got that raise even though I was always on time, always typed the reports no one else wanted to do, worked over time when needed (but never did get paid for that OT) and consistently had good QA reports. In fact, I never got a raise of any kind even though I worked for them for three years. Eventually I was transferred to a different account that paid less money and was asked to do work I would not be compensated for. That along with only 40 hours paid time off for the whole year to include holidays, sick days and vacation days began to make the whole experience miserable.

    Advice to ManagementAdvice

    Treat your transcriptionists like they are human beings who know what they are doing and be available to them when they need you. Keep the promises you make (you know, that raise after 90 days) and cut out middle management dead weight so you can pay the people who really make the money for you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    no longer a repytable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Transcriptionist in Chicago, IL
    Current Employee - Medical Transcriptionist in Chicago, IL

    I have been working at Keystrokes full-time (more than 3 years)

    Pros

    Having worked for keystrokes for many years I can say they just to be a decent company to work for

    Cons

    I have had two pay cuts in less than 2 years, managment is very poor now, recent pay cut brought health insurance to only a few employees, no real employee benefits, if line count is not made with cut your rate without notice to employee.

    Advice to ManagementAdvice

    pay your employees fairly that actually generate and produce your company income.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good company to work for overall. Treats MTs fairly and compensates well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Medical Transcriptionist in Yorkville, IL
    Current Employee - Medical Transcriptionist in Yorkville, IL

    I have been working at Keystrokes

    Pros

    Flexibility on some accounts. Pay is fair. Good accounts in general.

    Cons

    Account hopping at times but that is the nature of the MT industry.

    Advice to ManagementAdvice

    Improve employee benefits if possible.

    Recommends
  10. 2 people found this helpful  

    Dishonest, mismanaged, take advantage of long term employees and MT's, fire people with no reason, lie to employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Keystrokes full-time

    Pros

    Work from home opportunities available

    Cons

    Neputism runs deep in this mismanaged company that appears to have bought a business and not realized it comes with 1 mil in back taxes. They don't hesitate to fire with no reason and they have laid off many, many people recently. With the inception of their editing platform, they now need A LOT less editors/MT's but still string MT's along. Losing huge clients lately has not helped this mismanaged, top heavy company.

    Advice to ManagementAdvice

    Maybe learn how to be honest and hire people who actually know what they're doing instead of family members. Keep good employees and get rid of the dead wood that doesn't do anything in management. Don't keep people just because they are high school friends and/or related.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Better than MedQuist but still not a great field to be in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Keystrokes

    Pros

    Less editing, more straight typing

    Cons

    Transcription in general is going down the drain

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