Keywords International

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Keywords International Reviews

Updated July 21, 2014
Updated July 21, 2014
17 Reviews

3.2
17 Reviews
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Andrew Day
1 Rating

Employee Reviews

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  1.  

    Fun work environment, constant change in projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LQA Game Tester  in  Seattle, WA
    Current Employee - LQA Game Tester in Seattle, WA

    I have been working at Keywords International full-time for less than a year

    Pros

    Keywords consist of a great group of diverse people from all over the world for the language testing roles, and this makes for a fun and up-beat work environment. We get to work on great Xbox games, and the pace and mood on each project is always different. We get paid vacation, and sick days.

    Cons

    Everyone is on a contract, which means some instability in terms of what the future holds. For some people this isn't a viable option in terms of a steady income for paying the bills, and providing for their families. There are few FT jobs, but some people seem to be moving up the ranks - so some good with the instability!

    Advice to ManagementAdvice

    It would be awesome with better communication around career path/personal growth. Also, it would be helpful if we could implement a weekly newsletter about future projects, what is happening around the company growth etc.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    NO job security, LACK of professional growth, DISHONEST management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA

    I worked at Keywords International full-time

    Pros

    You get some experience in the gaming industry and a Microsoft v-. Also, fellow colleagues are really nice and the environment is multicultural.

    Cons

    NO job security whatsoever. Management is constantly dishonest and very unorganized. They lie to you saying that you will have a job for 3 months, you make plans, and then they keep you for one month and after that you stay one month home. Very stressful environment as you do not know what will happen from one day to the next.
    Management plays favorites, keeping some people although they have nothing to do, promoting some people although they lack the skills. They keep promising and lying while nothing materializes. Lack of diversity in higher management, only one woman test lead.
    Might be a good job for someone with no work experience, but as a career or a personal investment not worth it at all.

    Advice to ManagementAdvice

    Be honest, at least your employees will know what to expect. Create a meritocracy and stop playing favorites.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    There are projects coming and fill with non experienced people to make up head counts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lqa Tester  in  Seattle, WA
    Current Employee - Lqa Tester in Seattle, WA

    I have been working at Keywords International as a contractor for less than a year

    Pros

    If you speak any language rather than English, you get a job. And you can get "v-" status at Microsoft.

    Cons

    So anyone can get a job means, people are not professional whatsoever. Some of the GAME testers have NEVER touched a game console before. Some employees are babysitting those no-idea-what-i-am-doing employees. Oh, did I mention they DO NOT offer any benefits?

    Advice to ManagementAdvice

    Tell people there are no opportunities, benefits, and flexibilities.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Satisfying job in gaining experience in the QA industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LQA Game Tester  in  Redmond, WA
    Former Employee - LQA Game Tester in Redmond, WA

    I worked at Keywords International as a contractor for less than a year

    Pros

    The company is full of growth at this time in Washington as they start partnering with Microsoft on the QA work for the Xbox One and so there are a lot of opportunities to advance in the company

    Cons

    As a college student I felt like sometimes that I wasn't valued anything more than a simple contract worker but I was thankful for the experience regardless

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Exploited and humiliated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Language QA Tester  in  Dublin, Dublin (Ireland)
    Former Employee - Language QA Tester in Dublin, Dublin (Ireland)

    I worked at Keywords International as a contractor for more than a year

    Pros

    Due to the nature of the business you get to work with young people from all over the world. If you are a tester. the type of job also allows you to bond and make friends within your team. The management is very generous when organising nights out at the end of projects. The job can be suitable for students as summers are really busy and the wage increases considerably thanks to the hours of overtime worked.

    Cons

    Several hours of overtime are often requested. I have seen people work for a month non-stop, no days off, from 9.30 in the morning until 9, 10 or 11 in the evening. From a legal point of view, of course it is possible to choose not to do any overtime, but in most cases when you start working for them you only have a short-term contract that covers you only until the end of your current project. If your performance does not suit the management they will think twice before calling you in for another project. I worked for them for over a year and never got a permanent/long-term contract. After a year working regularly for them, on one occasion our team lead brought all the team to a meeting room and asked us in front of everybody whether we were available for overtime or not. On that occasion I was not available and as a consequence of this I had several meetings with the management, I was told that probably I was not fit for the job and that I had demotivated other people by refusing to work overtime. Since then I was never called for projects longer than a couple of weeks. On another occasion our team lead made a list of the mistakes made by the team during the previous week and read the"chart" (best tester, worst tester) out loud in front of everybody. The food provided when you do overtime is take-away food, not the healthiest, especially if you find yourself eating it every evening for a month. Sexist comments are made without anybody complaining about them. Usually women and homosexuals are targeted. When you do overtime you might even get an email with the picture of a girl in revealing clothes telling you to choose the type of pizza you want. Not to mention the pressure of having to turn down your team lead's attention, knowing that he will score your testing performance at the end of the project. The wage can be very low (the conditions vary from language to language according to the company's needs when they hire you). Competitiveness is encouraged within teams and language accuracy is not always taken into consideration. The work/life balance is so inexistent that many people fall sick frequently after the first year in the job and their relationships deteriorate.

    Advice to ManagementAdvice

    Start treating your testers as human beings and not slaves.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    Good atmosphere but limited career options and poor wages with no benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Lead  in  Dublin, Dublin (Ireland)
    Current Employee - QA Lead in Dublin, Dublin (Ireland)

    I have been working at Keywords International full-time for more than 3 years

    Pros

    Good atmosphere, the operational and project managers are all very nice. It's relaxed even when the pace of work gets hectic.

    Cons

    Very limited career opportunities, poor contracts, dreadful pay and no options to negotiate the contract or wage rises. Internal communication and performance feedback is nearly non existent. Even when the management is nice, the employees have to find value in the gaming aspect of the work, as it is very difficult to feel valued as a person unless you happen to get lucky with project assignments and get to advance sooner. Do not expect to become a lead soon, there is no reward for good performance, it is down to luck and if the test PM's happen to think about you when assigning projects.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Amazing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Localized Game Tester  in  Dublin, Dublin (Ireland)
    Former Employee - Localized Game Tester in Dublin, Dublin (Ireland)

    I worked at Keywords International as a contractor for less than a year

    Pros

    International environment, new technologies and games, dream job

    Cons

    I was on a temporary contract. I wish i could get a permanent one.

    Advice to ManagementAdvice

    Offer better contracts. But itis understandable that some markets dont have projects throughout the year

    Recommends
  9.  

    Diabolic contracts and poor internal communication quality..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LQA Game Tester  in  Dublin, Dublin (Ireland)
    Former Employee - LQA Game Tester in Dublin, Dublin (Ireland)

    I worked at Keywords International as a contractor for less than a year

    Pros

    They serve free fruit once a day. The job is not difficult. Nice location (Dublin). You get to work with some of the biggest producers in the industry (Gaming). I worked on two projects and we had an overall great time!

    Cons

    The management is unorganised, they lie to/avoid you in many cases. Relentlessly poor internal communication. Limited feedback on performance and short notice about upcoming projects make the job very stressing. Overtime can be hard to cope with.

    Advice to ManagementAdvice

    Be more visible (I never even got to shake the hand of my superior, once). Do something about communications issues! Treat your employees with respect and cut the "Flexi Term" contract.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Very laid back and good atmosphere, however as a tester you are used as resource, not like a individual or asset.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Localized Game Tester  in  Dublin, Dublin (Ireland)
    Current Employee - Localized Game Tester in Dublin, Dublin (Ireland)

    I have been working at Keywords International as a contractor for less than a year

    Pros

    Laidback atmosphere, good relocation package, good working equipment, hot girls for a gaming company, freedom at work place

    Cons

    Low pay, very temporary, no feedback to your performance, managers don't care about you, far from the city center, no benefits except relocation, temporary contracts, very uncertain future for possible employment

    Advice to ManagementAdvice

    Take a better care of your employees, do not see them as a cell in an excel file. Right now the current relationship with management is very anonymous. Also providing merchandise from the tested games to the testers creates wonders.

    Recommends
    Neutral Outlook
  11. 2 people found this helpful  

    Good company to start a career. Not for "long term" though...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Keywords International as a contractor for more than a year

    Pros

    Good to start a career. Good for those who prefer multilingual environment.

    Cons

    Low Compensation & Benefits. Would not advice to think of building a future development in there; it almost take ages (not exaggerating) to get promotion. Or be a friend of the friend of the friend of... that might work. HR, never really knew who was in HR team, mysterious HR.

    Advice to ManagementAdvice

    Be more organized. Testers want to grow to, so they need your help for that. Long term contracts

    Recommends

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