Kibble & Prentice Reviews

Pros

* Quarterly company update meetings
* Good location in downtown Seattle
* Pay is slightly above average
* Founder of company still works here

Cons

* Sales oriented culture / organization - all about new business to the regular detriment of ongoing administration
* Not much communication between departments

Advice to Senior Management

* Better communication to employees
* More obvious career paths
* Better career enhancement opportunities (training, certificiations, etc.)
* More team-building opportunities
* Better training for managers (currently none)

Pros

Good office location, beautiful building with many onsite conveniences, such as dry cleaning, coffee shops, and places to eat.

Cons

Saying K&P has office politics is an understatement. The only way to get ahead is to pawn your work off on others and spend your days sucking up to management. Those that work hard are passed over, while those that spend days in the office having long lunches, drinking after work, and gossiping are rewarded with raises and promotions. Yes, insurance is a sales industry, but the producers aren't going to be able to service those accounts and keep the clients happy without quality support staff. An AM, AA,. BS or EA shouldn't have to "play the game" but should be focusing on good service.

Heaven forbid you are a parent (or - gasp - a single parent) and expect work/life balance. K&P is old school, and very good ole' boys in their thinking. Most of the producers and management have stay at home spouses or nannies, and can't relate, and don't really care, about those employees with fewer resources that need to be home before daycare closes, or have sick kids to care for.

HR is a joke, they don't care about protecting the employees' rights, only with protecting the company from liability.

Advice to Senior Management

Stop rewarding sub-par performers simply because they are good looking or good at kissing rear ends.

K&P used to be a prestigious place to work that felt like an extended family. Now, your competitors are flooded with resumes from your staff trying to jump ship.

Pros

Nice downtown location
Had a team of employees who did fun events for employees
HR seemed like they wanted to help employees

Cons

Terrible office politics
Not very good benefits
Management not very communicative
Had sales guys who didn't know anything about insurance!

Advice to Senior Management

Better benefits - especially since the company has a benefits brokerage business!
Find a way to get rid of the office politics

Pros

Kibble has fair compensation and, depending on the department, lots of opportunities. Their benefits are a little bit lower than average for Seattle but they have changed them several times with the USI merger.

Cons

Each department is different. Some have very high turnover, some very little.

Advice to Senior Management

Commuicate with non-management team members more.

Pros

Great atmosphere, learning opportunities are open to anyone willing to learn. Company "perks" are great: transportation/parking paid for, quarterly company updates/parties. Communication throughout the company is clear from the top down. People are really friendly and there is a great sense of community among co-workers. They do a lot for the community, are involved in many charities, and clients are really happy with their service levels.

Cons

My position was only an internship where there was no position for me to continue.

Advice to Senior Management

Don't change a thing!