Kimpton Hotels & Restaurants Reviews

Updated July 22, 2015
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3.7
Rating Trends
Recommend to a friend
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
20 Ratings

Pros
  • Cool company culture, cheap hotel stays for employees (in 5 reviews)

  • Kimpton as an entirety is a great place to work for (in 4 reviews)

Cons
  • They don't pay the industry standard for their hourly employees but pay salaried employees much more than average (in 7 reviews)

  • Work-life balance isn't great, but that's a given in the hospitality industry (in 3 reviews)

More Pros and Cons

151 Employee Reviews

Sort: Popular Rating Date
  1. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Kimpton Hotels & Restaurants

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company genuinely cares about their employees. Employees are not numbers at Kimpton, they are appreciated and celebrated.

    Cons

    Even though they say that they "promote from within" that is I'd always the case. Unfortunately opportunities to move up can be scarce.


  2. Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services in Phoenix, AZ
    Current Employee - Guest Services in Phoenix, AZ

    I have been working at Kimpton Hotels & Restaurants full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Rooms are $50 Great team Small Management Great company

    Cons

    You can never get the $50 rate Micro Management


  3. Conference Services Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conference Services Manager in Washington, DC
    Current Employee - Conference Services Manager in Washington, DC

    I have been working at Kimpton Hotels & Restaurants full-time (Less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great brand. Good training opportunities. Fun environment.

    Cons

    Short staffed, not everyone is as ambitious and dedicated.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Amazing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kimpton Hotels & Restaurants

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Promote from within Amazing managers Culture is alive and well

    Cons

    Entry level management salary not great but you do get bonus.


  6. Helpful (1)

    The industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Miami, FL
    Current Employee - Guest Service Agent in Miami, FL

    I have been working at Kimpton Hotels & Restaurants

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is growing quickly, leading to many excellent positions and opportunities for the right candidate. They offer you the chance to be unique, but professional, which allows for a positive work environment.

    Cons

    The company is still trying to figure itself out and sometimes can lead to confusion for the employees.

    Advice to Management

    You are all doing a great job! Keep up the way you always allow us to be empowered.


  7. Take the Good With the Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager(F&B) in San Diego, CA
    Former Employee - Assistant General Manager(F&B) in San Diego, CA

    I worked at Kimpton Hotels & Restaurants full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun atmosphere. Attempted to be progressive in industry. Great Beverage Programs

    Cons

    Lack of top down organization. Many leaders of regions/Directors seemed to have earned titles based on seniority not leadership and growth abilities.

    Advice to Management

    It is easier to promote a boss than to hire leaders. Learn to hire leaders and find ways to promote them once you have identified them.


  8. Pretty good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director of Finance in Chicago, IL
    Former Employee - Assistant Director of Finance in Chicago, IL

    I worked at Kimpton Hotels & Restaurants full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great advancement opportunities Fun environment Cool locations

    Cons

    The cons change depending on location and boss.


  9. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kimpton Hotels & Restaurants

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    liberal, fun, funny, laid back, reduced hotel rates

    Cons

    being forced to fill out a review so that I can read others will inevitably force people like me to post reviews that have no actual meaning.


  10. Front desk agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Miami, FL
    Current Employee - Front Desk Agent in Miami, FL

    I have been working at Kimpton Hotels & Restaurants full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Feels like home. You are appreciated. Great clientele. Social. Trendy. Exclusive. I love there Kimpton Karma Rewards program

    Cons

    Kimpton hotels doesn't advertise. If they did, more people will be able to experience a Kimpton stay.

    Advice to Management

    You do a great job at keeping your employees happy


  11. Operations Manager for F&B

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kimpton Hotels & Restaurants full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great culture with their finger on the pulse of the latest trends. Boutique hotels with chef driven restaurants and current cocktail programs.

    Cons

    Management get no training and are not held accountable at the highest levels. Knee jerk hiring practices. Exec Chefs should be in the kitchen not in an office or banquets. Only focused on financial even though they preach a culture of being in touch with employees.

    Advice to Management

    Train your management and hold them accountable. Keep managers managing and chefs in the kitchen.



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