Kimpton Hotels & Restaurants Reviews

Updated August 28, 2015
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3.7
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Recommend to a friend
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
21 Ratings

Pros
  • Cool company culture, cheap hotel stays for employees (in 5 reviews)

  • Kimpton as an entirety is a great place to work for (in 4 reviews)

Cons
  • They don't pay the industry standard for their hourly employees but pay salaried employees much more than average (in 7 reviews)

  • Work-life balance isn't great, but that's a given in the hospitality industry (in 3 reviews)

More Pros and Cons

160 Employee Reviews

Sort: Popular Rating Date
  1. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Doorman, Bell Person in Washington, DC
    Current Employee - Doorman, Bell Person in Washington, DC
    Recommends
    Positive Outlook

    I have been working at Kimpton Hotels & Restaurants full-time (More than 5 years)

    Pros

    great working with a great company

    Cons

    an balanced better to work for a good company

    Advice to Management

    great


  2. downsizing

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kimpton Hotels & Restaurants (More than a year)

    Pros

    usually a fun work environment

    Cons

    recently lost almost all other sister properties to different companies

    Advice to Management

    needs to get more competitive with pay structure


  3. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company culture and benefits package.

    Cons

    There are a lot of corporate mandates and politics.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Banquets

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Chicago, IL
    Former Employee - Banquet Server in Chicago, IL

    I worked at Kimpton Hotels & Restaurants part-time (More than a year)

    Pros

    Steady Employment. You pretty much knew you would always have a job with them. They keep employees around for a while.

    Cons

    There isn't a lot of room for growth. They hire managers that rarely know how to do the job that they are hired for.

    Advice to Management

    Try to do more hiring and promoting from within. I worked with many people who could have adequately filled many of the open position at my property.


  6. Generally great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    Overall, the company has a very strong corporate culture that seems to reach all of the hotels and restaurants. In general, the employees are very committed and they feel like they are part of something larger. The hotels and restaurants have fun designs and therefore, they don't feel corporate or stuffy.

    Cons

    I am not sure how the recent acquisition will affect the culture or long-term viability of the brand. I really hope Kimpton is able to maintain its quirky style and sense of humor. I don't think IHG is known for either of those things.

    Advice to Management

    There have been so many changes lately, but there doesn't seem to be any communication. Please bring back the communication and keep employees informed.


  7. Hotel Ops

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's a fantastic environment in that it's fast paced, fun, interesting, and constantly challenging. Worked with some of the best people I have ever known, and learned a lot about myself and my work ethic. It's intense, but as long as you know what you're getting into you will make it.

    Cons

    No time for personal life and this job is full of hard, dirty, work. You'll be pushed to your limit, and when you think you can't go anymore- you'll be pushed even more. Some days are 8 hours (if you're lucky) most days are 12-16 hours. Clothing gets ruined, but you have free dry cleaning- so I guess it's not that bad!

    Advice to Management

    Read between the lines- your managers are really talented, which means they're good at avoiding what is really bothering them about the workplace.


  8. Vintage Hotel Portland

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant in Portland, OR
    Former Employee - Staff Accountant in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time (Less than a year)

    Pros

    Diversity of tasks to add to resume.

    Cons

    The atmosphere in the office was unpleasant.


  9. Mixed bag

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Audit in Portland, OR
    Former Employee - Night Audit in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kimpton Hotels & Restaurants full-time (More than a year)

    Pros

    Company actually cares about guests Promotes from within Little tolerance for under-performing employees Seems like they're actually doing well financially in a market that's competing with home-share apps and the like, so that's something.

    Cons

    Miserable benefits for F&B employees Slavish to TripAdvisor scores, to the point that employees are chewed out if they're singled-out in a bad review Visitors from corporate range from very cool, progressive people to stereotypical boys' club members


  10. Not Great but Definitely Not Awesome...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Phoenix, AZ
    Former Employee - Hostess in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Kimpton Hotels & Restaurants full-time (More than 3 years)

    Pros

    -Benefits start immediately (I assume). -Discounted (50%) Gourmet meals by awesome chefs. -Freedom (if not in direct contact with guest). I learned a lot of guest recovery skills. You also meet some really great guest and important people!

    Cons

    - Benefits are extremely over priced! Especially if you have a family. -Food is only delicious and on point when the chefs themselves are preparing your food. The line cooks at my location cared none of presentation and never enjoyed making food for employees. - If you are out of sight from guest the majority of your position, then you have no chance to advance. (IRD & Housekeeping) Guest recover is a common occurrence. It seems guest get comfortable with the Kimpton standard and really take advantage of their generosity. Employee's are the ones who get nailed for it.

    Advice to Management

    None. I wish them all luck and happiness.


  11. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company genuinely cares about their employees. Employees are not numbers at Kimpton, they are appreciated and celebrated.

    Cons

    Even though they say that they "promote from within" that is I'd always the case. Unfortunately opportunities to move up can be scarce.



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