Kimpton Hotels & Restaurants

www.kimptonhotels.com

Kimpton Hotels & Restaurants Reviews

Updated January 21, 2015
Updated January 21, 2015
115 Reviews
3.8
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kimpton Hotels & Restaurants President and CEO Michael Depatie
Michael Depatie
76 Ratings

Review Highlights

Pros
  • The company culture at Kimpton is the key to their success and what sets them apart as employers (in 5 reviews)

  • There is opportunity for growth within the company (in 3 reviews)


Cons
  • The pay for hourly employees is low compared to similar positions in the industry (in 7 reviews)

  • They say they like to give you work life balance (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Manager
    Former Employee - Catering Manager

    I worked at Kimpton Hotels & Restaurants full-time (more than 5 years)

    Pros

    It's a great company to learn from before you move on.

    They have high turn over so you can quickly move up the ranks if you work hard.

    They hire fun and unique people, so you quickly make friends...

    GM's are easily accessible most of the time and truly care about their employees.

    Cons

    Low salary, low commision compared to other hotels. The only raise you get is cost of living.

    Benefits for catering employees is unfair. No sick days, no holiday pay, and almost unaffordable medical coverage.

    There is no consistency between properties, proper training is not provided.

    No work life balance in catering department. Expected to work every weekend.

    There is a disconnect between each department.

    Advice to ManagementAdvice

    Same benefits as hotel employees. Consider a training program for all new hires or new position transitions.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Amazing boutique hotel and restaurant company that is very openminded and treats guests equally with respect and care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In-Room Dining in Boston, MA
    Former Employee - In-Room Dining in Boston, MA

    I worked at Kimpton Hotels & Restaurants as an intern (more than an year)

    Pros

    Very friendly managers who care
    Let you be yourself - many employees had tattoos that were always exposed.
    Embrace uniqueness
    Easy-going atmosphere
    Lots of fun perks
    Smaller hotels allow for more interaction with other departments

    Cons

    Few entry-level position options for college graduates (but the hotels are small)

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    very good, clean, and enjoyable place to work,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kimpton Hotels & Restaurants full-time (more than an year)

    Pros

    Good opportunities, very enjoyable environment, good customer relationship.

    Cons

    short staff, not enough workers in the department

    Recommends
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  5.  

    Good environment, not enough reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kimpton Hotels & Restaurants

    Pros

    Good work environment and culture. Autonomy. Inspirational.

    Cons

    Lowest salary in industry for a company this size. Not enough real growth opportunities. Favoritism

    Advice to ManagementAdvice

    Acknowlege all employees that meet and exceed goals, not only those that are favorites of management.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Fun and respectable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kimpton Hotels & Restaurants

    Pros

    Health benefits with pet insurance

    Cons

    Never a day when the restaraunt is closed

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Fun place to work but not much movement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kimpton Hotels & Restaurants

    Pros

    The people are great. I worked there for many years and made good tips. I miss hanging out in the lobby and waiting for guests

    Cons

    There is not much opportunity for growth. The managers can tend to be the uptight types even though they act cool to your face. I wasn't in to all that.

    Advice to ManagementAdvice

    Relax, you work at a hotel that guests love. It's not rocket science

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Washington, DC
    Current Employee - Banquet Server in Washington, DC

    I have been working at Kimpton Hotels & Restaurants part-time

    Pros

    easy to move up, great benefits, good pay, great people to worth with and very diverse group of people

    Cons

    Strict deadline, alot of spanish speaking only employes and unfavorable systems. Organization problems and hard to get in contact with HR.

    Advice to ManagementAdvice

    Organization needs to be worked on and scheduling could been more timely.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Kimpton is no longer a great place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA

    I worked at Kimpton Hotels & Restaurants part-time (more than 5 years)

    Pros

    -The culture is fun and unique
    -The monthly luncheon with the GM
    -The health insurance is a nice package
    -Regardless of your title, you can make your own call when there is a guest complain, whether giving them free room or free breakfast.

    Cons

    -Managers are constantly taking the credit for the work of their employees.
    -Managers can't take constructive criticism, they will retaliate if you try.
    -This particular property pride itself on rewarding upper management than font line employees.
    -Managers never really follow employee handbook.
    -Human resource will not protect you, they are hired to protect the employer

    Advice to ManagementAdvice

    If your organization seems to have a revolving door policy, constantly losing employees due to personality or performance issues, then it's probably time to evaluate the effectiveness of the management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great Benefits for A Hospitality Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in San Francisco, CA
    Former Employee - Server in San Francisco, CA

    I worked at Kimpton Hotels & Restaurants full-time (more than an year)

    Pros

    Much like other hospitality careers, you get the opportunity to meet people from diverse backgrounds. Pay wasn't bad, especially when banquet season came into play.

    Cons

    Work-life balance isn't great, but that's a given in the hospitality industry. I wish they had more employee development opportunities within my particular workplace. There may be some for management, but I wish there were more for hourly folks. I was a college graduate with a hospitality background and, there were openings for lower management, but I wasn't really pushed for the opportunity.

    Advice to ManagementAdvice

    Pay attention to the potential leaders of your staff! Push for more opportunities for staff to learn new skills and cross train in different departments.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Disappointing compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Representative in Salt Lake City, UT
    Former Employee - Guest Service Representative in Salt Lake City, UT

    I worked at Kimpton Hotels & Restaurants full-time (more than an year)

    Pros

    The company culture is great. It's unique and promising. The work environment is totally dependent on your manager. If they follow the culture of personal concern and connection with you as a human being, your time will be good. If your manager is more typical of a professional manager, it will be not. The health insurance is very good.

    Cons

    Despite being the 21st best company to work for (in 2014, according to Fortune), the wages are sub-par. It seems just another company seeing how little it can get away with paying its employees. The company is increasingly moving to being a luxury brand and is catering to the immoral attitudes of entitlement among the wealthy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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