Kimpton Hotels & Restaurants

www.kimptonhotels.com
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Kimpton Hotels & Restaurants Reviews

Updated February 27, 2015
Updated February 27, 2015
122 Reviews
3.8
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kimpton Hotels & Restaurants President and CEO Michael Depatie
Michael Depatie
76 Ratings

Review Highlights

Pros
  • The company culture at Kimpton is the key to their success and what sets them apart as employers (in 5 reviews)

  • There is opportunity for growth within the company (in 3 reviews)


Cons
  • The pay for hourly employees is low compared to similar positions in the industry (in 7 reviews)

  • They say they like to give you work life balance (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I love Kimpton~

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kimpton Hotels & Restaurants

    Pros

    Room for advancement, constant changes, warm friendly people, family feel

    Cons

    Pay is a bit below average

    Advice to ManagementAdvice

    Don't let the Kimpton spirit get lost in the IHG transition

  2.  

    For love of the guests

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kimpton Hotels & Restaurants full-time (more than 10 years)

    Pros

    You are given free reign to help people in any way you can. Time can be very flexible and the working environment is casual/professional. They allow their employees to be themselves.

    Cons

    Limited funds for raises, activities and benefits. It varies from property to property, but they seem to underpay their employees and dangle "incentives" that are difficult to obtain, or don't make a significant improvement to wage.

    Advice to ManagementAdvice

    Reward your employees for longevity, minimum wage increases do not count as "getting a raise"

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Fun, considerate, professional

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kimpton Hotels & Restaurants full-time (less than a year)

    Pros

    Relaxed, guest-oriented, they care about employees

    Cons

    Sometimes a little TOO relaxed, but I'm also used to bigger chains

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Excellent for students looking for internships.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Human Resources Intern in Miami, FL
    Former Intern - Human Resources Intern in Miami, FL

    I worked at Kimpton Hotels & Restaurants as an intern (less than a year)

    Pros

    Helpful directors and managers willing to oversee your work, immerse you in the work YOU want to get into, treat you like a fellow employee

    Cons

    No open HR Coordinator positions

    Advice to ManagementAdvice

    Continue the fantastic work guys!

    Recommends
    Positive Outlook
  6.  

    an okay experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in San Francisco, CA
    Current Employee - Front Desk Agent in San Francisco, CA

    I have been working at Kimpton Hotels & Restaurants full-time (more than a year)

    Pros

    my direct manager was great and really cared
    employees are empowered to make their own decisions

    Cons

    compensation was low; only managers were provided with parking; General manager once said if you needed to make more money, then to go to a different hotel.
    favoritism was rampant- favorites were moved up quickly despite not having experience or good work ethic.
    very little work/life balance; schedule was always put out 2-3 days ahead of the next week so it was impossible to plan anything, I imagine this was done on purpose; staff was run as a skeleton crew so I was often working 7-10 days in a row.

    Advice to ManagementAdvice

    promote based on merit.
    put the schedule out sooner so employees can have a life!

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Front Office Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Supervisor in Santa Barbara, CA
    Former Employee - Front Office Supervisor in Santa Barbara, CA

    I worked at Kimpton Hotels & Restaurants full-time (more than a year)

    Pros

    "Cool" company. I was able to be myself. You don't have to conform to any particular personality script. The properties are usually quite impressive. The restaurants are usually in the top tier in the area. Good benefits.

    Cons

    Poor compensation. Stretched workforce. Not a lot of structure. Young, ambitious, driven leadership can be a bit merciless and duplicitous. Depending on the property, they do not mitigate your personal cost (parking is rarely provided, complimentary food is a joke etc.)

    Advice to ManagementAdvice

    Realize that your employees take a mental beating from your customers. That's got to be worth more than the compensation that you are providing.

    Doesn't Recommend
    Positive Outlook
  8. 1 person found this helpful  

    Good company to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Manager
    Former Employee - Catering Manager

    I worked at Kimpton Hotels & Restaurants full-time (more than 5 years)

    Pros

    It's a great company to learn from before you move on.

    They have high turn over so you can quickly move up the ranks if you work hard.

    They hire fun and unique people, so you quickly make friends...

    GM's are easily accessible most of the time and truly care about their employees.

    Cons

    Low salary, low commision compared to other hotels. The only raise you get is cost of living.

    Benefits for catering employees is unfair. No sick days, no holiday pay, and almost unaffordable medical coverage.

    There is no consistency between properties, proper training is not provided.

    No work life balance in catering department. Expected to work every weekend.

    There is a disconnect between each department.

    Advice to ManagementAdvice

    Same benefits as hotel employees. Consider a training program for all new hires or new position transitions.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    working with this company was, fun, exciting and overall a great expierence

    Former Employee - Chief Engineer in San Francisco, CA
    Former Employee - Chief Engineer in San Francisco, CA

    I worked at Kimpton Hotels & Restaurants full-time (more than 10 years)

    Pros

    Benefits, staff, overall caring, ability to advance and education

    Cons

    I have to cons to provide

  10.  

    Amazing boutique hotel and restaurant company that is very openminded and treats guests equally with respect and care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - In-Room Dining in Boston, MA
    Former Intern - In-Room Dining in Boston, MA

    I worked at Kimpton Hotels & Restaurants as an intern (more than a year)

    Pros

    Very friendly managers who care
    Let you be yourself - many employees had tattoos that were always exposed.
    Embrace uniqueness
    Easy-going atmosphere
    Lots of fun perks
    Smaller hotels allow for more interaction with other departments

    Cons

    Few entry-level position options for college graduates (but the hotels are small)

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    very good, clean, and enjoyable place to work,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kimpton Hotels & Restaurants full-time (more than a year)

    Pros

    Good opportunities, very enjoyable environment, good customer relationship.

    Cons

    short staff, not enough workers in the department

    Recommends

Kimpton Hotels & Restaurants Photos

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