King TeleServices

www.king-teleservices.com
Profile Unclaimed

King TeleServices Reviews

Updated February 26, 2015
Updated February 26, 2015
24 Reviews
2.8
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    This was a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY

    I worked at King TeleServices full-time (more than a year)

    Pros

    The job involves being a Customer Service Representative. Office Environment is nice and clean. Once you pass the work training and understand the material for the campaign, being on call will be easy since everything is scripted. Hours are usually M-F 3-11pm, Sat 10-6pm. You have to work 40 hours a week. Supervisors are very friendly.

    Cons

    The work training tests might seem a bit confusing since they make it a little hard to eliminate people who can't think on their feet. Some people might see the hours as a con because leaving work at 11 pm is considered pretty late for some people and the hours are not flexible. You might not get benefits because most people are hired through agencies. Not full-time all year round because they only have work when a campaign comes up from another company.

    Recommends
    Neutral Outlook
  2.  

    Easy job for a good pay but extremely boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Proxy Solicitor
    Former Employee - Proxy Solicitor

    I worked at King TeleServices full-time (less than a year)

    Pros

    The pay is pretty decent especially since I was only 18 at the time making $18/hr and $15/hr just for training. The job itself is extremely easy and repetitive read a script answered question that I was trained to answer and did this throughout the day pretty easy and self-explanatory work.

    Cons

    The hours are extremely inconvenient I would work the entire day and get home around 1:30am on the weekdays it was horrible and so boring. Also as you can imagine the people who were called were extremely rude not understanding I was merely doing my job. Also the location was very out of the way took me about 1 1/2 hrs to get there and 2 hrs to get back (the train went local in the morning). Also management is very condescending and rude god forbid you ask a question they'll get on your case like no tomorrow.

    Advice to ManagementAdvice

    be more polite and open to the employees also hire more managers on the floor to help people.

    Doesn't Recommend
    Negative Outlook
  3.  

    Worst company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at King TeleServices

    Pros

    No pros bad company yo work for

    Cons

    To much to type here

    Advice to ManagementAdvice

    Hire actually qualified managers

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It was a very strenuous job

    Former Employee - Customer Service Representative in Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY

    I worked at King TeleServices full-time (more than a year)

    Pros

    The best reason to work here is that it doesn't take a rocket scientist to work here. The work is easy to learn.

    Cons

    The challenges working here was there was a lot of favoritism, as with a lot of jobs.

    Advice to ManagementAdvice

    Advice to management, treat your workers better, meaning giving better incentives for all the work you have us doing. Give a person a reason to want to get up and come to work there.

    Doesn't Recommend
  6.  

    Mundane

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at King TeleServices full-time

    Pros

    Great pay for easy work! The hours were from 3-11 pm offering you the flexibility to get other activities done earlier in the day

    Cons

    Floor support are usually too wrapped up in their own gossip to provide you with timely and efficient help. Very lackadaisical about informing you of service changes.

  7.  

    easiest job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Brooklyn, NY
    Current Employee - Call Center Representative in Brooklyn, NY

    I have been working at King TeleServices full-time (less than a year)

    Pros

    so easy a caveman could do it

    Cons

    pretty boring
    other workers pretty ghetto

    Advice to ManagementAdvice

    not much i guess

    Recommends
    Neutral Outlook
  8.  

    Excellent as a part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Brooklyn, NY
    Current Employee - Customer Service Representative in Brooklyn, NY

    I have been working at King TeleServices full-time (more than a year)

    Pros

    Flexibility, and easy job to get through employment agencies. You can get promoted by be reliable and consistent on Quality Assurance scores.

    Cons

    You will never be able to support a family on this salary. It is better as a part time job.

    Advice to ManagementAdvice

    Try to provide hours for great employees, and be more selective in hiring process.

    Recommends
    Neutral Outlook
  9.  

    Decent place to work while working towards something better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY

    I worked at King TeleServices full-time (more than a year)

    Pros

    It's an easy job, and it pays decent, supervisors are cool and easy-going. It's a decent place to work while looking for a better job or in school.

    Cons

    There's not really any room for growth. The office is in the middle of nowhere, it's a long walk to the train station and any eateries. If you want something good for lunch, you'll either have to bring it with you or order out. Two weekends a month are mandatory. Much of the work is somewhat seasonal and there are always layoffs, especially in the fall/winter. For most people, it will be a temporary place to work for a few weeks or a few months. Not really someplace you want to be long term. Although you probably won't have the opportunity to do so.

    Doesn't Recommend
  10.  

    Experience was okay, its a lot of up and down as far as hours offered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at King TeleServices

    Pros

    great supervisors, friendly co workers, a lot to learn. certain supervisors want you to grow and help by offering the tools necessary to do so, its up to you to utilize

    Cons

    lunch breaks are only 30 minutes and stores are a far distance so if not taking food from home be prepared to walk for 15 minutes to get something to eat and have to walk and eat coming back

    Doesn't Recommend
    Positive Outlook
  11.  

    I found King
    Teleservices a good organization to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Call Center Representative in New York, NY
    Former Contractor - Call Center Representative in New York, NY

    I worked at King TeleServices as a contractor (less than a year)

    Pros

    You Are Always Busy

    Cons

    Customers often hang up on you and you get a lot of refusals

    Advice to ManagementAdvice

    I can't think of anything

    Recommends
    Neutral Outlook

Work at King TeleServices? Share Your Experiences

King TeleServices

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.