Kinnser Software Reviews

Updated April 5, 2015
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4.3
30 Reviews
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Kinnser Software President & Founder Christopher Hester
Christopher Hester
20 Ratings

Employee Reviews

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  1. The people make the difference!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kinnser Software full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Kinnser has an incredible culture, a very friendly atmosphere, and a tremendous product. The company has a lot of room for growth in the future and is serving a great need of patients and caregivers. Cool office with music posters, free snacks etc.

    Cons

    Limited maket means some restrictions on growth, but still a lot of headroom

    Advice to Management

    Keep up the great work!

  2. Helpful (2)

    Disappointed in promises, compensation, product, sales management. Uniformed, turns head to needs of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Austin, TX
    Current Employee - Sales Representative in Austin, TX

    I have been working at Kinnser Software

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Culture
    Snacks-Healthy
    Parties-holiday, summer
    Show attendance
    Travel policy
    People employed all are super and want to see everyone succeed

    Cons

    Sales management are short sighted. Management needs re -vamping. Market is limited due to product only serving small entities that limits the sales of the sales people that do not make a lot to begin with. I have been here for awhile and concerned about future due to product imitations and no real clear answers from management in sales who are equally not happy

    Advice to Management

    invest in our product. Hire experienced sales management. Pay higher wages. Good talent that has enough to work thru without hiring more sales people who take away from our patch

  3. Helpful (3)

    Fantastic Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Austin, TX
    Current Employee - Account Executive in Austin, TX

    I have been working at Kinnser Software

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Impossible to find a better culture or a better group of people to work with. Sales Leadership does a fantastic job of creating a low-stress environment despite the inherent ups and downs that come with the profession.

    Cons

    Sharing honest feedback about territory challenges or product limitations is often viewed as negativity instead of reality. Management at times likes to micromanage sales activities instead of finding ways to facilitate success.

    Advice to Management

    Keep the culture great. Keep advocating the sales team within the company. Accelerate the product roadmap and deliver innovative features. Acknowledge challenges and/or shortcomings and work with your team to figure out how to overcome them.

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  5. Helpful (5)

    Great place for Sales & DBA, horrible for Marketing professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Austin, TX
    Former Employee - Marketing in Austin, TX

    I worked at Kinnser Software full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They have snacks and a pretty cool office theme; band posters. Most of the employees are super friendly, HR department people are awesome!

    Cons

    Sales & Marketing departments are so disconnected from each other, it was like pulling teeth in joint meetings trying to get things done. In the Marketing department, unless you are events, you are ignored and often belittled by other departments. The Strategy department often tried to overshadow the Marketing department. There are definitely some cliques around the office.

  6. Helpful (1)

    Executive Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Austin, TX
    Current Employee - Executive Assistant in Austin, TX

    I have been working at Kinnser Software full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture, benefits, hours, location, staff, management

    Cons

    I can't think of one.

  7. Helpful (4)

    A fantastic company with wildy-varying departmental atmospheres

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support
    Former Employee - Tech Support

    I worked at Kinnser Software full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Kinnser hires great people who all bring something to the table. The camaraderie among most departments is very tight and the company has always had an open-door policy that fosters open communication.

    Cons

    The Technical Support Department, the largest department within the company, may as well be a different company. Not only is it isolated from the rest of the company departments by several floors, it's also such an understaffed and overwhelmed department that its employees are too tightly scheduled and overworked to partake of many of the company's team building and social events. The staff in this department have an entirely different experience working for this company than everyone else.

    Advice to Management

    Take the necessary steps sooner rather than later to better staff your Technical Support Department and train its managers in order to make it a more rewarding work environment before turnover becomes a chronic issue.

  8. Helpful (1)

    The people are what make Kinnser such a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Coordinator in Austin, TX
    Current Employee - Marketing Coordinator in Austin, TX

    I have been working at Kinnser Software full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are always happy and helpful. They make it fun to come to work everyday. It's a company where every voice is heard and whether you're an intern or an executive they take your input into consideration.

    Cons

    Sometimes it can be difficult to get things done quickly due to political processes.

    Advice to Management

    With the tremendous growth Kinnser continues to achieve, hold on to that 'startup' environment where every voice is heard.

  9. Helpful (1)

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support in Austin, TX
    Current Employee - Tech Support in Austin, TX

    I have been working at Kinnser Software full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    All around Great place to work

    Cons

    None That I can think of.

  10. Helpful (3)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kinnser Software full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    True team-based attitudes, really great people, very flat structure

    Cons

    Stretch goals take away from daily work

    Advice to Management

    Reduce # of stretch goals

  11. Not one day have I hated the idea of coming to work at Kinnser!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kinnser Software full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    pleasant environment, internal growth, excellent culture, tech company with a mission of helping people, management for the most part truly care about success for the company and the employees as a whole.

    Cons

    a start-up company transitioning into a more corporate culture can have some challenges but brings with it some positives as well.

    Advice to Management

    Don't let what makes Kinnser special ever change, keep the heart of this unique company alive even with continued growth!

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