Kinnser Software Reviews

Updated April 5, 2015
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4.3
30 Reviews
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Kinnser Software President & Founder Christopher Hester
Christopher Hester
20 Ratings

Employee Reviews

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  1. Helpful (2)

    Disappointed in promises, compensation, product, sales management. Uniformed, turns head to needs of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Austin, TX
    Current Employee - Sales Representative in Austin, TX

    I have been working at Kinnser Software

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Culture
    Snacks-Healthy
    Parties-holiday, summer
    Show attendance
    Travel policy
    People employed all are super and want to see everyone succeed

    Cons

    Sales management are short sighted. Management needs re -vamping. Market is limited due to product only serving small entities that limits the sales of the sales people that do not make a lot to begin with. I have been here for awhile and concerned about future due to product imitations and no real clear answers from management in sales who are equally not happy

    Advice to Management

    invest in our product. Hire experienced sales management. Pay higher wages. Good talent that has enough to work thru without hiring more sales people who take away from our patch

  2. Helpful (5)

    Great place for Sales & DBA, horrible for Marketing professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Austin, TX
    Former Employee - Marketing in Austin, TX

    I worked at Kinnser Software full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They have snacks and a pretty cool office theme; band posters. Most of the employees are super friendly, HR department people are awesome!

    Cons

    Sales & Marketing departments are so disconnected from each other, it was like pulling teeth in joint meetings trying to get things done. In the Marketing department, unless you are events, you are ignored and often belittled by other departments. The Strategy department often tried to overshadow the Marketing department. There are definitely some cliques around the office.

  3. Helpful (4)

    A fantastic company with wildy-varying departmental atmospheres

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support
    Former Employee - Tech Support

    I worked at Kinnser Software full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Kinnser hires great people who all bring something to the table. The camaraderie among most departments is very tight and the company has always had an open-door policy that fosters open communication.

    Cons

    The Technical Support Department, the largest department within the company, may as well be a different company. Not only is it isolated from the rest of the company departments by several floors, it's also such an understaffed and overwhelmed department that its employees are too tightly scheduled and overworked to partake of many of the company's team building and social events. The staff in this department have an entirely different experience working for this company than everyone else.

    Advice to Management

    Take the necessary steps sooner rather than later to better staff your Technical Support Department and train its managers in order to make it a more rewarding work environment before turnover becomes a chronic issue.

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  5. Helpful (3)

    Room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Kinnser Software full-time (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Communication regarding direction
    -Development of the product and product management
    -Agile sessions to understand what different departments were contributing
    -Snacks and the coffee machines

    Cons

    -Not a lot of direction or career advancement
    -Direction changes quickly
    -No work from home option
    -Close tight knit groups can make a new comer feel like an outsider

    Advice to Management

    -Keep the open door policy
    -There are problems in certain departments with people that are like cancer. You will lose good talent if those individuals are not promoting a team environment
    -Managers need to be sensitive to having a regular "entourage". It looks like favoritism

  6. Helpful (3)

    Fantastic Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Austin, TX
    Current Employee - Account Executive in Austin, TX

    I have been working at Kinnser Software

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Impossible to find a better culture or a better group of people to work with. Sales Leadership does a fantastic job of creating a low-stress environment despite the inherent ups and downs that come with the profession.

    Cons

    Sharing honest feedback about territory challenges or product limitations is often viewed as negativity instead of reality. Management at times likes to micromanage sales activities instead of finding ways to facilitate success.

    Advice to Management

    Keep the culture great. Keep advocating the sales team within the company. Accelerate the product roadmap and deliver innovative features. Acknowledge challenges and/or shortcomings and work with your team to figure out how to overcome them.

  7. Helpful (3)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kinnser Software full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    True team-based attitudes, really great people, very flat structure

    Cons

    Stretch goals take away from daily work

    Advice to Management

    Reduce # of stretch goals

  8. Helpful (2)

    A stimulating and challenging (in a good way) work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Kinnser Software full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Surrounded by very intelligent, motivated people. Everyone is friendly, easy to talk to, willing to help, and willing to train new employees.

    Cons

    Moved offices recently and there isn't as much camaraderie and "team" feeling.

    Advice to Management

    Keep hiring smart people, but work on the orientation process.

  9. Helpful (1)

    Kinnser values its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Kinnser Software full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Kinnser values its employees' ideas and experience, work/life balance, and commitment to a fun and laid back environment and inclusive culture, no matter how successful we become.

    Cons

    The location in south-central Austin just off of Mopac can be challenging with traffic, commuting in from the north.

    Advice to Management

    Don't change the Kinnser culture. We love working here. If something doesn't directly benefit employees and current customers, don't do it.

  10. Helpful (2)

    Great company with a genuine commitment to healthcare improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kinnser Software full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    genuine commitment to improving the community and healthcare as a whole
    good people - smart and dedicated
    open door policy with all management team members
    casual work atmosphere

    Cons

    employees discouraged from working at home
    expected to work 8:30-5:30, regardless of travel schedule
    open door policy often leads to lots of interruptions throughout the day

    Advice to Management

    communicate changes and updates to those who report to you more regularly

  11. Good place to work , aggresive growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in Austin, TX
    Current Employee - Database Administrator in Austin, TX

    I have been working at Kinnser Software full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Balanced work-life
    Good understanding people
    very laid back culture
    Good compensation
    Management is transparent
    List in austin Top 50 fastest grwoing company
    Free Trainings and pays for certifications

    Cons

    Not bad so far , Using old CF coding

    Advice to Management

    Keep it up, Soon Kinnser will a public company

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