Kirkland's

www.kirklands.com
Employer Engaged

Kirkland's Reviews

Updated February 25, 2015
Updated February 25, 2015
142 Reviews
2.8
142 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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W. Michael Madden
1 Rating

Review Highlights

Pros
  • The employee discount and the team cohesion was the best part of the job (in 15 reviews)

  • I had friendly co workers who were easy to work with (in 5 reviews)


Cons
  • All task driven, no support from upper management, treats employees like thieves (in 14 reviews)

  • District manager does not hold people accountable at any level (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company; however, management is underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kirkland's

    Pros

    Def. was able to move up with the company.

    Cons

    The staff is underpaid for the amount of work.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Alright company, but glad to have my sense of smell back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Team Leader in Mesa, AZ
    Former Employee - Store Team Leader in Mesa, AZ

    I worked at Kirkland's

    Pros

    Great Discount offered for management.

    Cons

    Poor organization and training for management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    team member then manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Assistant Manager in Norfolk, VA
    Current Employee - Third Assistant Manager in Norfolk, VA

    I have been working at Kirkland's

    Pros

    family environment, time-off policies, flexibility, work-life balance

    Cons

    VERY low pay, inconsistent hours, freight, no cleaning crew, lazy store manager, no benefits

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Not the best

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kirkland's

    Pros

    Somewhat of a decent discount, friendly co-workers and good customer base. Works with schedule easily. Laid back job for those of whom like it.

    Cons

    Very slow and boring. You don't get many hours when on seasonal hiring and if you aren't the managers favorite, then they make it known. You are pressured to make a percentage over 70% of K-club attachments eventhough more times than not customers aren't interested. You get paid the bare minimum and it's an overall waste of time. Not on the top of my list for recommended jobs.

    Advice to ManagementAdvice

    Stop playing favorites and actually pay attention to your employees and the hard work theyre putting in.

  6.  

    Overall a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Tampa, FL
    Former Employee - Store Manager in Tampa, FL

    I worked at Kirkland's full-time (more than 5 years)

    Pros

    Discount on merchandise. If you like to decorate it's great!

    Cons

    Retail hours. Not enough hours for the team.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Kirkland's part-time (more than 3 years)

    Pros

    Good customer service with affordable merchandise, change of merchandise by season and good environment to work

    Cons

    Nothing that I can say

    Advice to ManagementAdvice

    Nothing that I can said everything is ok

  8. 1 person found this helpful  

    Good, but gets old quick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rockwall, TX
    Current Employee - Anonymous Employee in Rockwall, TX

    I have been working at Kirkland's part-time (more than 3 years)

    Pros

    The managers are great as well as the environment.
    The discount is nice.
    They try their hardest to truly work around school/ other work schedules.
    The employees are nice and encouraging.

    Cons

    There is a lot of heavy lifting almost every day, can be tough on back, knees, etc.
    You are expected to do a project that is given and work the registers; somewhat difficult to complete in a timely manner.

    Advice to ManagementAdvice

    We need more hours if you intend for us to hire more people.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier/StockRoom in Virginia Beach, VA
    Former Employee - Sales Associate/Cashier/StockRoom in Virginia Beach, VA

    I worked at Kirkland's part-time (less than a year)

    Pros

    Good hours for seasonal and Part Time
    Friendly Staff and honest Supervisors and Managers
    Great Products for home decor
    Easy to Understand

    Cons

    Not much chance for advancement if you're seasonal. This is was a let down because of the fact that I was looking forward to stay on the team.

    Recommends
    Neutral Outlook
  10.  

    Store Manager

    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Kirkland's (more than 3 years)

    Pros

    Great place to get some management experience. I learned a lot about merchandising, managing people and operations. Easy to advance if you work hard and take initiative.

    Cons

    Payroll budget doesn't allow for extra shipments or an extra hand during busy hours. Too much expected from only two full time managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Frustrating and disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lafayette, LA
    Current Employee - Sales Associate in Lafayette, LA

    I have been working at Kirkland's

    Pros

    Discount, worked at high volume store so I had lots of access to items

    Cons

    employee discount only applies to in-store purchases, management is inconsiderate, staff is overworked, pressure to maintain KClub percentage, rude management, too lenient on people who didnt show up for work

    Advice to ManagementAdvice

    Acknowledge hard workers, don't assign unrealistic goals, have a better attitude, dont put customers over employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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