Kirkland's Reviews

Updated April 21, 2015
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2.8
147 Reviews
Rating Trends
Recommend to a friend
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W. Michael Madden
3 Ratings

Pros
  • The employee discount and the team cohesion was the best part of the job (in 15 reviews)

  • I had friendly co workers who were easy to work with (in 5 reviews)

Cons
  • All task driven, no support from upper management, treats employees like thieves (in 14 reviews)

  • District manager does not hold people accountable at any level (in 12 reviews)

More Pros and Cons

Employee Reviews

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  1. Sales Assoc.

    • Comp & Benefits
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kirkland's part-time

    Recommends
    Recommends

    Pros

    great atmosphere, and employee discount.

    Cons

    the pay is low, some team members enjoy complaining.

    Advice to Management

    Sr and Head Mgrs. are great, its the asst. managers that could probably use some training.

  2. associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kirkland's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    somewhat flexible hours but no considerate of everyone some partiality

    Cons

    hard work for females a lot of heavy items 150 lbs and up sometimes

    Advice to Management

    Need to voice hardships to DM

  3. Wonderful company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Kirkland's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hands on customer experience, tight knit family, and sales

    Cons

    Nothing terrible, occasionally floor sets staying until midnight to finish

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Unpleasant Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Kirkland's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discounts, mostly a flexible schedule, meet new people, always something to do! Ability to use discounts on clearance merchandise which allows for great buys!

    Cons

    Too many floor moves, unrealistic expectations, unloading trucks with extremely heavy freight. Too much inconsistency. Manager at my location consistently broke company policies. No cleaning crew. Too much glitter on merchandise!

    Advice to Management

    Store manager at my particular location should have led by example. Very unstable person and too much time talking about her personal issues. You can't stick roses in a butt hole & call it a vase!

  6. Great company; however, management is underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kirkland's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Def. was able to move up with the company.

    Cons

    The staff is underpaid for the amount of work.

  7. Hiring practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Kirkland's

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You're inside, out of the elements of rain, heat, cold or inclement weather.

    Cons

    You're only working 12-20 hours (unless you're management) without benefits of any kinds.

    From my experience with this company, the employment process is SLOW at best.

    I started this process 5 weeks. My first interview was the following week. An open position for a 3rd manager at 20 hours a week. Not a position which a degree in rocket science. Never heard back after the interview.

    A few weeks later I receive a call from another store and I again interview for a back room stock handler at 12-15 hours per week. I'm told that males RARELY apply for a job with this company. I explain I'm retired (51 years old btw) and looking for something to do outside the house. I've done manual labor since I was 12. Again I thought it was a good interview but never hear back. I waited 2 weeks and called the female manager back. She himhaws around and finally says she's not sure I'm a good fit for unloading boxes from a truck and shelving them. Really? You have a store full of ladies who I'm sure aren't thrilled about lifting 450 heavy, bulky boxes per week.

    Advice to Management

    One of the first questions asked in an interview is why do you want to be a part of team Kirklands. A company that discriminates against hiring veterans and males for 12 hour a week jobs.

  8. team member then manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Assistant Manager in Norfolk, VA
    Current Employee - Third Assistant Manager in Norfolk, VA

    I have been working at Kirkland's

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    family environment, time-off policies, flexibility, work-life balance

    Cons

    VERY low pay, inconsistent hours, freight, no cleaning crew, lazy store manager, no benefits

  9. Alright company, but glad to have my sense of smell back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Team Leader in Mesa, AZ
    Former Employee - Store Team Leader in Mesa, AZ

    I worked at Kirkland's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Discount offered for management.

    Cons

    Poor organization and training for management.

  10. Overall a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Tampa, FL
    Former Employee - Store Manager in Tampa, FL

    I worked at Kirkland's full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Discount on merchandise. If you like to decorate it's great!

    Cons

    Retail hours. Not enough hours for the team.

  11. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Kirkland's part-time (More than 3 years)

    Pros

    Good customer service with affordable merchandise, change of merchandise by season and good environment to work

    Cons

    Nothing that I can say

    Advice to Management

    Nothing that I can said everything is ok

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