Kmart Reviews

Pros

If you like the retail environment of variance in hours then this is for you.
OK employee discount on regular priced items

Cons

Employee discount can't be used on sale items
Close one night and open the next makes you feel like you never left
Pay is bottom of the barrel no matter your experience, different positions are in the same pay scale
even though there are more responsibilities.
Not lenient with hours if you work in certain departments

Advice to Senior Management

Keep in mind that the same job can be done whether someone comes in at 6:00 or 7:00am.
Try to keep an open mind regarding employee's situations
Re-evaluate your prices because it doesn't make sense that things can be bought somewhere else for cheaper than the employee discount. You can't expect employees to pay more just because they work there.

Pros

good benefits and okay working conditions

Cons

poor mgmt. and they are not trained well

Advice to Senior Management

listen to your employees

Pros

5 day work week except xmas time

Cons

Kmart is in constant panic mode and they make thier employees pay for thier years of mis management. they constantly terminate good associates for minor mistakes. DM's need training and Kmart needs to hire DM's that care about the store and its associates not just themselves.

Advice to Senior Management

hire all new dm's and train them

Pros

Coworkers are friendly and has a family feel.
Very Flexible
Easy to get a leadership role but not necessarily a promotion or the official title because of the payraise involved.
Store level management is generally nice and understanding.

Cons

Some customers can be very rude and costantly reutrn to harass you because management is afraid to attempt to fix the issue.
Difficult to get promoted because of certain restrictions placed with the job.
Corporate level management is clueless and do not provide the necessary resources to allow us to truly be successful.

Advice to Senior Management

Go all the way down to the part time associates and full time associates and truly listen to their suggestions because we see the everyday problems that need to be fixed.

Pros

Managers willing to work with your school schedule and allow for time off requests. Easy to apply.

Cons

Force you to pressure customers in to any promotions they have going on, march of dimes, rewards cards and credit cards. They schedule you depending on your numbers, and if they are low you will constantly be reminded and given horrible scheduling. Customers will constantly complain to you and demand to be left alone about the promotions.

Advice to Senior Management

We are not being hired to pressure your customers, let us do our job and let the customers be! Listen to your customers, if they don't want a rewards card we cant keep asking them and expect them to want to come back!

Pros

Nice down time during rushes.

Cons

Low pay. Overworked. Disrespected. Hours cut(now working one day a week).

Advice to Senior Management

My advice to the management is to completly fix this company. I hate having to annoy people just to keep my job.

Pros

They work well with my school schedule. They were hiring when I needed a job. Most of my coworkers are wonderful people that I love to be around and consider family.

Cons

Very poor management at my store. As a part-time lead I am expected to do as much work as a full-time lead. Low pay for the work. Store building is falling apart around us. I have no one under me I can assign tasks to during the day; its just me and two other leads. Too much to do with very little time to do it; also count in price checks, layaway, jewelry, customer questions, online layaways, online mygofers, covering electronics and service desk breaks. Managers very rarely give praise. They tell us they are on a pay freeze but the new hires tell us they are making more than most of us do. Only reason I am still there is because I love my Kmart family and I need a job while attending college.

Pros

Some of the best reasons is you have a lot of options and respect by employees and is easy to interact.

Cons

The management and wages could ne better more raises would be nice and more appealing. Times are low and need more full time.

Advice to Senior Management

Give more raises, doesn't have to be extreme but show more interest in your employees. It will show more cosidrration in your workers.

Pros

Get place to start, everyone is extremely friendly, intensely trained

Cons

A lot of slackers, some odd characters work there, customers are usually kind of odd too

Advice to Senior Management

Watch your cashiers a little better...

Pros

At Kmart, you get a little more freedom to merchandise your way to success. Not everything is dictated by some book that corporate sends out once a season (although there are required features et al). Opportunities are available for career growth.

Cons

Getting a work-life balance can sometimes be a bit difficult. Hours can be long and a 12 hour day isn't uncommon.

Advice to Senior Management

Develop hourly leaders--promote them to a lead position, cross-train them, just treat them like the valued associates that they are.