Kmart

www.kmartcorp.com

Kmart Reviews

Updated January 25, 2015
Updated January 25, 2015
1,502 Reviews
2.4
1,502 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Edward S. Lampert
341 Ratings

Review Highlights

Pros
  • Flexible scheduling if needed or they are willing to put you on a fixed schedule (in 69 reviews)

  • Well there's an employee discount and its expieriance for a resume (in 47 reviews)


Cons
  • I guess they figure they can pay a teenager minimum wage to do the same job (in 134 reviews)

  • No raises (even though I can do twice the workload of most new employees) (in 113 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cashier, Customer Service, Floor Supervisor, Checkout Supervisor, Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Manchester, NH
    Former Employee - Assistant Manager in Manchester, NH

    I worked at Kmart

    Pros

    Learned so much about the Retail Business and how the Company was run. Also met so many interesting people and other employees were great working with.

    Cons

    Long days, On your feet for long hours with out a break

    Advice to ManagementAdvice

    Take your job seriously and pay attention to detail.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not a busy store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kmart

    Pros

    Management and co-workers are friendly. Flexible scheduling. Cross training

    Cons

    Not a busy store, too many stores closing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Ok for part time

    Former Employee - Customer Service Representative in West Palm Beach, FL
    Former Employee - Customer Service Representative in West Palm Beach, FL

    I worked at Kmart part-time (less than an year)

    Pros

    worked around school schedule, is what it is

    Cons

    pay is extremely low...

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Working at Kmart is a different experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kmart Cashier in Wayne, NJ
    Former Employee - Kmart Cashier in Wayne, NJ

    I worked at Kmart part-time (less than an year)

    Pros

    It is a great opportunity to work with different kinds of people. You form friendships that you would not have made elsewhere. It also forms skills with interacting with customers.

    Cons

    The job is minimum wage which can be expected from a first job. It is what you make of it. You can make the job fun if you make the most of it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Service desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Philadelphia, PA
    Former Employee - Customer Service Associate in Philadelphia, PA

    I worked at Kmart

    Pros

    Friendly epmoyess good location, nice facility

    Cons

    Not enough money for level of work

    Advice to ManagementAdvice

    Hire .ore people for service deskw

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    friendly but dissatisfied co-workers and jr management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kmart

    Pros

    Flexible schedule, easy work, friendly coworkers

    Cons

    scattered and disorganized all the way to the top, lowest pay among similar jobs, cutting hours

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good first job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kmart

    Pros

    Good job for teenagers, work with different people, work by yourself at times

    Cons

    ignorant managers, rude customers, work can get repetitive

  9.  

    Typical Retail Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Desk Supervisor
    Current Employee - Customer Service Desk Supervisor

    I have been working at Kmart part-time (more than 3 years)

    Pros

    Any retail job these days is going to pay minimum wage to start, no matter where you go. There is lots of opportunity in this company. As long as you do your job, and do it good. You can't let rude customers get to you.

    Cons

    - raise freeze
    - old equipment/technology
    - gives employees a % based on how many rewards cards scanned/entered

    Advice to ManagementAdvice

    Give raises, and we'll stick around! :)

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good people, good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pantry Lead in Hummelstown, PA
    Former Employee - Pantry Lead in Hummelstown, PA

    I worked at Kmart full-time (more than an year)

    Pros

    After working in 2 stores and helping in 3 others, I've found mostly good, hardworking people focused on customer service and more than just their own problems. The managers that I worked with aimed to solve problems rather than quoting policy and sometimes even pushed back at the system for solutions that were good for customers, employees and the store as a whole.

    Cons

    Of course there will be the "kids" that want the paycheck without the work, but fortunately they're usually don't last long. Part-time only and low compensation policies keep a lot of the best candidates away.
    Technology is nearly antique, but trying to keep up with modern business.

    Advice to ManagementAdvice

    The folks at the top need to give the store managers a little more freedom to run the stores. Sometimes one good full-timer can get more done and do more to WOW a customer than a dozen part-timers. Spending the extra to keep a good employee can bring much more value than just having bodies in the store.
    Also, if you are going to jump into something, like online ordering and the phone app, you need to go all the way, not just "enough." WiFi in the stores, ordering terminals, registers that can support it easily, employees dedicated to serving it, etc. Show that you are interested in these customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Working here had its benefits but mostly sucked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Supervisor in Middle Village, Otsego, NY
    Former Employee - Front End Supervisor in Middle Village, Otsego, NY

    I worked at Kmart part-time (more than 3 years)

    Pros

    The best thing about working there is that you meet all types of people and gain experience

    Cons

    Your watched by loss prevention like a criminal

    Advice to ManagementAdvice

    Treat the employees with more respect and watch the customers more and employees less

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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