Knight Transportation

  www.knighttrans.com
  www.knighttrans.com

Knight Transportation Reviews

Updated October 28, 2014
Updated October 28, 2014
80 Reviews
2.6
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Knight Transportation Chairman and CEO Kevin P. Knight
Kevin P. Knight
47 Ratings

Review Highlights

Pros
  • Freight Ready, Operate Everywhere, Yards all over, great phone apps, good local directions, not forced dispatch (in 4 reviews)

  • good equipment, nice facilitys, and mostly good people (in 3 reviews)


Cons
  • They won't train you, long hours little pay, little to no vacation (in 8 reviews)

  • I had a mediocre driver manager who didn't have any listening skills (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Market manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Knight Transportation

    Pros

    Coworkes share same goals as you.

    Cons

    I do not see any cons at this point.

    Advice to ManagementAdvice

    Nothing to share at this poiny.

  2.  

    Lawless, rough, but latent with opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Recruting Manager in Phoenix, AZ
    Former Employee - Lead Recruting Manager in Phoenix, AZ

    I worked at Knight Transportation full-time (more than an year)

    Pros

    Knight's unstructured environment allows a lot of autonomy - but getting results is critical.
    The high level corporate executives are intelligent, and for the most part, have good people skills.
    Most entry level employees work hard but are uneducated and often not disciplined - this makes it easy to distinguish yourself and rise up quickly.

    Cons

    A typical mid level manger has little to no leadership skill.
    The culture of the company in "the trenches" can be negative and unprofessional.
    There is virtually no on boarding process for any office position -- come ready to sink or swim.
    Compensation is low - entry level positions pay okay but as you rise up pay increases are small. One would have to become a VP to reach a six figure income.

    Advice to ManagementAdvice

    Leadership training to mid-level mangers
    Promote based on merit and not tenure
    Compensate better if you want to stem attrition
    Manage the culture among entry level employees better - this is why most people hate/leave the company

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Full time employee for 2 long years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Company Driver in Troutdale, OR
    Former Employee - Company Driver in Troutdale, OR

    I worked at Knight Transportation full-time (more than an year)

    Pros

    They have some decent dm's. And they will try to let you run all 48 if you want. Pay isn't horrible.

    Cons

    Tryin to get home seemed to be more of a hassle than it should have been. They tell you that the dm pays attention to all their drivers logs so that they can keep you moving with the hours you have left. Ya ok, I always had to remind them I didn't have enough hours to do a load. Then load still was put on me.
    You will be on a sliding pay scale which sucks. They base the pay on the miles of the original load so if you on have it for say 150 milesthe won't compensate the mileage pay difference. Oh a last thing, depending on your terminal, good luck getting that safety bonus.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Acceptable to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OTR Dryvan in Des Moines, IA
    Current Employee - OTR Dryvan in Des Moines, IA

    I have been working at Knight Transportation full-time (more than an year)

    Pros

    Profitable company, with lots of opportunity.

    Cons

    Need an updated training program and more trainers.

    Advice to ManagementAdvice

    Implement an updated Company-wide training program for new hires and existing workers.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    If your new to trucking; DO NOT driving Knight/ Squire; it's been a horrible eye opening learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Class A Driver in Kansas City, KS
    Current Employee - Class A Driver in Kansas City, KS

    I have been working at Knight Transportation full-time (less than an year)

    Pros

    Have met a lot of good drivers who are willing to help you as a new person to the profession. They seem to understand the crap management puts you through.

    Cons

    The truth about Knight Transportation/Squire program is that you are a Squire driver for the first 30,000 miles (90 days has nothing to do with it) and are treated differently than a Knight driver. The truth is Squire drivers are treated like this:

    • RECRUITERS LIE!!! These are Knight exclusive recruiters who know what the Squire program is and what Knight really does for its drivers. Knight management even compared them to “car salesmen”.
    • Recruiter said that since I already had my CDL and some experience I would not have to do the 30,000 miles before placing out. That my start in the program would be accelerated and I would only have to do 3 months (maybe) after training of 2 to 3 wks. NOT TRUE. 4 days orientation, 1 wk yard training, 3 wks on the road w/trainer. MANDATARY!
    • Your orientation pay of $100 for 3 and half days is less than minimum wage for the time spent in orientation. Training is paid at $400 wk but the miles you do with trainer do not count towards the 30,000. You are paid on a sliding scale starting at 27 cents a mile for miles over 500, while Knight drivers are paid 35+ cents a mile for the same loads
    • You are forced to sign pre-filled out forms in orientation and not allowed to correct the information despite the errors or you can buy your own bus ticket home. And don’t ask for copies of anything you sign, because it is all property of Knight Transportation (remember you work for Squire) and you have no right to it. Not even the long form from the chiropractor who does your physical. If you want copies it will take 2+ months of fighting with management and Phoenix HR, and you still don’t get copies of everything.
    • Logs – forget asking for copies of those. If you have Qualcom problems and have a question about them you will be ask “did your trainer not show you how to edit them” and finally “just approve them; DOT only cares about the last 7 days”. No one has the time to print them off or sit down and go over them with you. I have been told by some Knight Drivers they have copies of their logs sent to their home.
    • As a new hire you are forced to take per diem pay that reduces your and their input into Social Security and Medicare and Unemployment should you need it. This precludes you filing an itemized tax return for your actual expenses. When requesting to be taken off per diem you will be put through questioning, “Why do you want to go off per diem?” To get off per diem you have to go through your Terminal Manager and have him sign a form; it’s not as simple as calling payroll or signing an online form about your pay.
    • There are No True Regional Driving Positions despite what the advertisements and recruiters say. I was hired as a regional driver but now am told that the company is doing away with regional positions. That all drivers are now being hired and required to be OTR, even if you were not trained on it by Squire or anyone else.
    • They tell you “No Forced Dispatch”. But, you must take the loads offered or you will be treated rudely to the point of hostile and told if you don’t you will sit without pay for days (up to a week) because they don’t have any other loads available.
    • Un-reachable dispatchers. Sitting for hours (12+) waiting for loads or instructions or directions.
    • You have to find your own empties, despite that the recruiters claim that this is the job of the planners/dispatchers to assign empties. Knight does not keep track of where empties are located. In fact you may be given a list of where you can go to find one; which does nothing for your fuel bonus. Oh I forgot as a Squire we don’t qualify to get bonuses.
    • You are not Guaranteed Home Time. Even in good weather, even when not broken down, and loads are on time. If it is 5:00 pm and you need an empty so you can go home for home time; well hope you can find one. Because even if you put in a request for one 3 hours earlier, it is not their responsibility to help find you one. And you will sit until you find one; without pay; and get fired if you bob tail home without one.
    • All new hires are considered ignorant and are given old or broken down equipment. When request are made for repairs you are treated as if you don’t know the difference between an oil leak and a flat tire.
    • My truck is older that the ones they have up for sale, but because the mileage is low it is still in use. Now I know why! It has been down more that it has been running. And some of the things wrong have made me feel it was unsafe. I was given a newer truck – a Volvo Automatic with 43000 miles. The service on it was due at 37500 but I was told I had to take it as a loaner or sit because there was not another truck available.
    • Appointment times are incorrect a lot of the time. Just when you think you are 2 hours early you are informed you are just on time. When arriving at customers with loads you may be confronted with “this was supposed to be here yesterday” or when picking up ”this load was scheduled for pick up last Friday”. .
    • And forget getting paid for being broke down or their not having any loads available.

    This has been my experience as an employee of Squire. Yes, I work for Squire. Because whenever I ask a question about something I have been told, the answer is always, “OH, I forgot you are a Squire; you don’t have access to that information on the driver portal or that doesn’t apply to you!!” And by just asking questions you are labeled as having a bad attitude and told you may want to consider if you want to drive for Knight or not. Since I am not a Knight driver and have never been a Knight driver; it is something to consider!!!

    Advice to ManagementAdvice

    Remember that without the drivers you would not have a job.
    Remember who is out there on the road, and not going home to loved ones and a nice bed every night.
    Get better insurance. I pay less every month paying full price than i do under the preferred insurance provider.
    Mr. Keven Knight needs to return his phone calls personally to know what is really going on in his company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I worked at Knight Transportation full-time (more than an year)

    Pros

    Salary was not awful, and the people that actually did work on the ground floor were decent hard working individuals

    Cons

    Never took a lunch, routinely work till 530 or 6pm as an office employee. No overtime and worked every other weekend. When asked, I was told that was simply part of your salary....slave wages to be exact.

    Advice to ManagementAdvice

    Get out of your pearly gates and try to remember IF you ever worked on the ground floor and what that cost your family and friends and sanity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    They're Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Truck Driver
    Current Employee - Truck Driver

    I have been working at Knight Transportation full-time (less than an year)

    Pros

    Freight Ready, Operate Everywhere, Yards all over, great phone apps, good local directions, not forced dispatch.

    Cons

    Same routes, shop wait time horrible (phone, and truck repair), Shop sucks in general.

    Advice to ManagementAdvice

    Figure out a way to do something about the wait time with the shop. The phone hold time is just horrendous. I was on hold for 59 minutes one time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Manager
    Current Employee - Market Manager

    I have been working at Knight Transportation full-time (more than an year)

    Pros

    Water finds it's level. I have seen at every position the chance to sink or swim.

    Cons

    Everyone is treated more equal then they should be. What I mean is not related to race, sex, etc. but if you are awesome you are still asked the same questions someone who is awful should be.

    Advice to ManagementAdvice

    Higher pay for excellence.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Good Experience/ Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service for National Accounts in Phoenix, AZ
    Former Employee - Customer Service for National Accounts in Phoenix, AZ

    I worked at Knight Transportation full-time (more than 3 years)

    Pros

    People are very friendly and I enjoyed working with them. They made the day bearable when work load was overwhelming. Love the work and customers.

    Cons

    In order to be considered a committed employee you practically have to have no life or family. They make people work 24 hours a day and call you in the middle of the night even when it's not your shift. When you get into a higher salary. They demote you or they layoff employees and bring in younger group to cut cost. They also tell you to lie to customers and they also falsify their reports so they look like they give customers higher on-time service. Also training is minimal and you have to figure things out on your own.

    Doesn't Recommend
    Approves of CEO
  11.  

    Good company, but you have to work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in Phoenix, AZ
    Current Employee - National Account Manager in Phoenix, AZ

    I have been working at Knight Transportation full-time (more than an year)

    Pros

    Good compensation, opportunity to grow, nice work environment.

    Cons

    The hours are sometimes hard to survive.

    Recommends
    Neutral Outlook
    No opinion of CEO

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