Knoll Reviews

Updated August 13, 2015
41 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
Knoll CEO and Director Andrew B. Cogan
Andrew B. Cogan
28 Ratings

41 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Passionate employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager
    Current Employee - Product Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Knoll full-time (More than a year)

    Pros

    Passionate people, quality manufacturing and incredible design.

    Cons

    Non-existent on-boarding and poor communication/support from HR.

    Advice to Management

    Fight for more resources (people).


  2. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The opportunity to work on big name projects and be exposed the key players within the A&D community. The design appeal is there.

    Cons

    There is no work-life balance. Everyone is clearly overworked, and because each office/showroom's primary focus is sales, long hours are required to put in a RFP to HOPEFULLY close a sale. The company is older in origin, and there processes and procedures reflect that.


  3. Helpful (1)

    Bittersweet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Greenville, PA
    Current Employee - Anonymous Employee in East Greenville, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Knoll (More than 3 years)

    Pros

    Such a beautiful company with a distinctive, but fading legacy and corporate culture. Knoll is unique in the longevity of so much of their knowledgeable and sophisticated representatives. They have stayed true to their design heritage and maintain a reputation for excellence in the design community. It is truly an honor to be part of that legacy.

    Cons

    As tenured staff retires they are being replaced with aggressive, un-refined sales people. The new senior management is implementing systems synonymous with a technology sales force. The culture that is Knoll will slowly fade. Historically some of the most well-paid representatives in the business, a select few still earn what they are worth. The compensation plan has not been adjusted with the changing times. This equals dissatisfaction and churn. Very unfortunate.

    Advice to Management

    Think about what makes Knoll unique and support that. Take care of your most valuable resource, your tenured employees. Create a mentoring program that works for everyone so that the culture doesn't become watered down.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Operational Nightmare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Knoll full-time

    Pros

    There are some competent hard-working salespeople and sales support people in the field who truly want to provide good products and services to their customers.

    Cons

    The company is an operational nightmare. The company measures their own performance based on their own set of criteria. There is no interest in determining if company performance is competitive in the marketplace. Antiquated order fulfillment project, public employee mentality believing that they are too big to fail. Most staff at corporate location in East Greenville, PA are uninspired, unmotivated, incompentant and just plain uninterested in doing a good job. They just don't care.

    Advice to Management

    Reward good performance and penalize poor performance. Compensate accurately and fairly (make sure commissioned employees are paid their rightful commission.)


  6. Inventory Dispatcher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Dispatcher in East Greenville, PA
    Current Employee - Inventory Dispatcher in East Greenville, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Knoll full-time (More than 3 years)

    Pros

    Good work/life balance, Decent pay and benefits, Good co-workers, Opportunity for growth

    Cons

    Lack of consistent work procedures across departments and facilities, often resulting in unnecessary work and stress.

    Advice to Management

    Invest in employee training and mentorship.


  7. Helpful (1)

    Knoll Yesterday, Today & Tomorrrow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Knoll full-time

    Pros

    Rich History entrenched in modern design and manufacturing Respected leader, innovator Decentralized decision making Great salespeople fun creative

    Cons

    Publicly held focus on 90 days, Product line only has a major market focus heavily influenced by New York. Missed opportunities in price point and product that would appeal to other markets. Logistics on time delivery can be a problem

    Advice to Management

    Help grow your distribution. Good design to does not have to be expensive for mid market products. However do not abandon position as innovator and leader design regardless of price point


  8. Helpful (2)

    Very Corporate Enviornment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Knoll full-time (More than a year)

    Pros

    As a sales assistant, you're pretty much responsible to take care of anything that is thrown at you. This means daily tasks include Marketing, consignment, administration, showroom management ON TOP of reception. This does broaden your experience but I often found myself carrying the work load of others. Perks like corporate amex, cellphone and parking passes we're great until I realized that I probably won't see a raise outside of the sales compensation bonus, which is totally contingent upon the region meeting it's sales goals. Up to 25% of your salary can be awarded in one bonus check.

    Cons

    Policies and rules didn't really exist in this work environment. Best practices and teamwork aren't really enforced. Pretty frustrating that HR, IT and other major corporate functions are not at a hands reach(Corporate Headquarters in East Greenville, PA). Email/instant messaging is dominant here. Internal communication could be exponentially better. The tone is completely set by the Regional Manager which could be awesome or really tragic.

    Advice to Management

    Lead by example. Encourage and inspire a team environment that is fair and trustworthy. Often I found myself just going through the motions of day to day tasks. Fun projects were few and far in between. Be a leader and not a dictator. Show meaning behind the things that take place and show how they will grow sales and professionalism.


  9. good management is good business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    amazing heritage, true belief in the company, gorgeous products, world renown company, amazing showrooms to work in, competitive salary, excellent co-workers. a really cool place to work.

    Cons

    middle management can be lackluster and upper mgmt. is blind to it. internally promoted management mostly male.

    Advice to Management

    seek to see the talents your staff has and harness it in a productive manner. reward and recognize their efforts.


  10. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Knoll full-time (More than 5 years)

    Pros

    Overall the atmosphere is pretty good. Most of the workers and managers are friendly. They make a very good product. Pay for perm employees was generally very good for the market conditions.

    Cons

    There are many (not all) individuals in management roles that do not have management skills. People tend to want to leave in the office areas and many in production would probably do so as well but the pay is too good. The HR department is a mess. Constantly a revolving door and communication to associates is not a strong suit. Paying people big $$$ that shouldn't be paid that across all departments and have not earned the right to be paid $$$. Seemed to be concentrated on saving money to make money (it wasn't working).

    Advice to Management

    Cheaper is not better. Start from the top. Know your workers. Learn to manage. You want to be on-time you need better managers. Smarter workers. Take reviews of your associates seriously. Be more involved in their well-being. Happier workers will work better for you. Your secret to success is not only in the product but in the people you have working for you across all sites.


  11. Great company, never hiring

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern/Freelance in New York, NY
    Former Employee - Intern/Freelance in New York, NY
    Recommends

    I worked at Knoll (More than a year)

    Pros

    Wonderful company, nice people, great office space, cool job

    Cons

    Never hiring, even though they would hint at hiring me full time, after 2.5 years of working there I had to leave.



Showing 41 of 43 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.