Knoll Reviews

Updated April 25, 2015
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3.4
32 Reviews
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Knoll CEO and Director Andrew B. Cogan
Andrew B. Cogan
23 Ratings

Employee Reviews

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  1. Iconic American Brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Knoll full-time (More than a year)

    Recommends
    Recommends

    Pros

    Entrepreneurial spirit, collaborative management. Open communication. We work hard but maintain life/work balance.

    Cons

    Customer Service needs improvement.

  2. Great company, never hiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern/Freelance in New York, NY
    Former Employee - Intern/Freelance in New York, NY

    I worked at Knoll (More than a year)

    Recommends
    Recommends

    Pros

    Wonderful company, nice people, great office space, cool job

    Cons

    Never hiring, even though they would hint at hiring me full time, after 2.5 years of working there I had to leave.

  3. Anonymous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chalfont, PA
    Former Employee - Anonymous Employee in Chalfont, PA

    I worked at Knoll full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great People, Great Brand, Great Products

    Cons

    Culture that made company great is eroding

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Office Could Use a Facelift (in more ways than one)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in East Greenville, PA
    Current Employee - Anonymous Employee in East Greenville, PA

    I have been working at Knoll full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Friendly atmosphere where employees have extremely impressive tenures (many have worked at Knoll for decades!).

    Some old school traditions are really nice (i.e. the company offers each employee a 20+lb turkey for Thanksgiving)

    Cons

    For an office & design company that is internationally recognized for its innovative concepts and sleek office design, the headquarters (located in the middle of nowhere in Pennsylvania) is depressing. Well, one of the buildings is, with outdated cubicles and dark/dingy carpet and terrible lighting. The other building on the campus has won awards for its design. Seems odd and unfair to me to have one building, where the finance, accounting, customer relations, IT, HR, and marketing reside, be so grossly underwhelming and have another building on site, just a short 2 minute walk away, be sparkling new and impressive.

    There has been a recent cultural shift where several executive-level positions have been filled by external individuals who have completely disregarded the existing culture and are hell-bent on force feeding change, for better or worse. None of these executives are respected by the masses, but the CEO, who works out of the NYC branch, sees and hears only what they tell him, so he is absolutely clueless about how awful the working conditions have become. If you do not agree with one of the execs, you can expect your work life to be negatively impacted. Other mid-level management (directors) have taken a page from the execs book and you will see more of the same there. Lots of people brought from outside of the company, enforcing change whether it's good for the company or not.

    Advice to Management

    Lead by example. Retire your egos long enough to see how even a little positivity can trickle down throughout the company, but it needs to start with upper management.

  6. Helpful (3)

    Great company with a lot of opportunity for career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Knoll full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Knoll is a strong design and manufacturing brand that offers a lot of opportunities to grow - in your own department or moving to different areas. It's a small big company where you can feel like you know most people. Knoll is committed to introducing great products which makes it a fantastic place to work for those who care about product.

    Cons

    The company has been modernizing its processes and systems which can lead to bumps along the way. There is definitely work to do in keeping what is great about Knoll while bringing in fresh ideas.

    Advice to Management

    Make sure we are practicing and living our research - communicate, incentivize people, preserve work-life balance and ensure all employees have a great work environment.

  7. Helpful (1)

    Entrepreneurial and filled with passionate people driven to make a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Knoll

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Incredibly smart and innovative thinkers that care about design and the company's future
    -Strong brand and exceptional product
    -Foster and encourage an entrepreneurial spirit—self-motivation, risk-taking and the need to follow your passion
    -Promote women at all levels of the organization

    Cons

    -Career advancement can be limited based on location
    -People are supportive, but you must take it upon yourself to reach out for help. Don’t wait for someone to tell you what to do. Knoll hires people that take initiative
    -Some processes and operating systems are dated, but they are currently being reviewed and modernized

    Advice to Management

    Continue to actively engage and develop associates through training and mentorship programs, support internal communication and transparency, ensure work-life balance and provide equal benefits across locations

  8. Helpful (2)

    Great Exposure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in New York, NY
    Former Intern - Anonymous Intern in New York, NY

    I worked at Knoll as an intern

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Being exposed to the greatest furniture/textile brands in the industry

    Cons

    Quiet office, can be intimidating at times.

  9. Helpful (2)

    Love hate relationship...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Resources in East Greenville, PA
    Current Employee - Technical Resources in East Greenville, PA

    I have been working at Knoll full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lot's of passionate people and a great product.

    Cons

    It is a very lean organization with limited resources.

    Advice to Management

    sites are very dated and need updating, showrooms are static - invest in the people and the culture.

  10. Helpful (3)

    Could Be So Much More

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in East Greenville, PA
    Former Employee - Anonymous Employee in East Greenville, PA

    I worked at Knoll full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great product design and some great people. Usually pay more than comparable companies in the area, but money isn't everything. No support to do your job properly...in every department.

    Cons

    Upper management is only concerned about themselves. Work life balance? Forget about it...they don't practice what they preach. How about changing the office furniture (you know, the stuff you make all day long) more than once every 10 years.

    Advice to Management

    Stop trying to save your way into profitability and put money back into the company and your people.

  11. Helpful (4)

    Lack of support, CEO doesn't give crap about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional in East Greenville, PA
    Former Employee - Professional in East Greenville, PA

    I worked at Knoll full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Design tradition, some good dedicated people

    Cons

    CEO is a psycho. It's a daily question to see what his mood is and how the financial winds are blowing. No long term thinking.

    Advice to Management

    The CFO cared about employees and he retired. Someone needs to keep employee morale on the radar.

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