Knology
2.5 of 5 28 reviews
www.knology.com West Point, GA 1000 to 5000 Employees

Knology Reviews

Updated Jan 18, 2014
All Employees Current Employees Only

2.5 28 reviews

                             

67% Approve of the CEO

Knology President, CEO, and Director Rodger L. Johnson

Rodger L. Johnson

(18 ratings)

30% of employees recommend this company to a friend
28 Employee Reviews
in
  • Culture & Values
         
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  • Approves of CEO

 

Good place to work.

Service Technician (Former Employee)
Montgomery, AL

I worked at Knology full-time for more than 5 years

ProsCaring company to work for

Consvery long hours lower pay

No, I would not recommend this company to a friend

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Working with Knology was a pleasant experience.

Product Marketing Analyst (Former Employee)
Alpharetta, GA

I worked at Knology full-time

ProsCustomer Service was very good. The company grew their customer base by 18% in 2011.

ConsNew product offerings were often slowly brought to market.

Advice to Senior ManagementInvest in your employees and focus on bringing new competitive products to market.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Decent benefits but insignificant pay and raises. Your wrist will be ready to fall off from constant typing.

Inside Sales (Former Employee)
Augusta, GA

I worked at Knology full-time for less than a year

ProsIf you can read a script, you have found your home. Not a challenging job.

ConsPay is too low compared to competitor's pay scale. Benefits are not inexpensive. Moving up the ladder is very difficult. Everyone is more concerned about numbers than about people. Expect to have your lunch at 10:30 am. if you are a new employee. Not enough new computers for all the employees. People leave the company constantly.

Advice to Senior ManagementHappy employees are more productive and loyal employees.

No, I would not recommend this company to a friend

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Find another place to work

CST (Former Employee)
Huntsville, AL

I worked at Knology full-time for more than a year

ProsCustomers are great and coworkers try to help each other out.Once out of the office your day gets better

ConsGood ole Boy System unless your buddy buddy with the Supes or manager you will be the last to get new equipment

Advice to Senior Managementyou cant always be negative there is a thing called positive reinforcement

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great at first then rapidly downhill

Tech Support (Current Employee)
Augusta, GA

I have been working at Knology full-time for more than 5 years

ProsStarted out a nice place to work -- friendly, good pay, fun.

ConsRaises averaged less than 2%, only lip-service to listening to employee input.

No, I would not recommend this company to a friend

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Was great... now not so great

Account Executive (Current Employee)
Augusta, GA

I have been working at Knology full-time for more than 8 years

Prosgreat products great people flexibility, great customers

Consreliability of services poor
company not set up to support major accounts

Advice to Senior ManagementIf your reps are succeessful don't threaten their joobs
manage thier strengths not weaknesses

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Place to work

Development (Former Employee)
Alpharetta, GA

I worked at Knology full-time for more than 3 years

ProsGreat place to work with a lot of exposure to senior leadership.

ConsIn some cases had a tendency to be a good ole boy type of system (i.e. who you were friends with)

Advice to Senior ManagementGood Luck in future endeavors. I enjoyed it.

Yes, I would recommend this company to a friend

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Started great until promotion time.

Customer Service Tech III (Current Employee)
Panama City Beach, FL

I have been working at Knology full-time for more than 3 years

ProsThe other employees I worked with ended up becoming close friends
The work is, for the most part, easy
Everything is provided from transportation, tools, training, and clothes
every now and again you install or service a customer who owns a restaurant or a bar and will give you kickback in the form of a free meal or a free round of drinks. Good times.

Conspay could have been better for all the physical work required as well as the on-call pay being better
When promotion time came we received minor increases in pay and were given half hear-ted excuses as to why.
Your bosses would be "out of touch" with what you needed to get your job done.
Bosses would say one thing, come back later and deny saying anything, and wonder why they get multiple answers during questions in our weekly meetings

Advice to Senior Managementclose the gap between departments. When I get promoted to the highest rank in my department I should not have to wait for the lowest rank in the next department to die, quit, or get fired before I move up again. I want to climb this ladder.

Yes, I would recommend this company to a friend

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The good life at Knology

Advertising Sales (Current Employee)
Lawrence, KS

I have been working at Knology full-time for more than 3 years

ProsManagement works hard to give you everything you need to be successful.

ConsLots of company advancement opportunities but not many department advancement opportunities.

Yes, I would recommend this company to a friend

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It's a good company as it is small and still has the mom and pop feel.

Field Supervisor (Current Employee)
Montgomery, AL

I have been working at Knology full-time for more than a year

ProsThe benefits are good but the insurance sucks. Working conditions are as good as you could ask for in this industry.

ConsThe pay is low. The insurance plan could be a lot better. Budgeting process should be different. Leadership training should have more emphasis.

Advice to Senior ManagementGive managers the autonomy to discipline/fire employees that are dragging down the morale by their lack of professionalism and not meeting expectations.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Knology reviews and ratings — including employee satisfaction and approval rating for Knology CEO Rodger L. Johnson. All 28 reviews posted anonymously by Knology employees.