Knowland Group

  www.knowlandgroup.com
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Knowland Group Reviews

Updated August 17, 2014
Updated August 17, 2014
29 Reviews

3.5
29 Reviews
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Mike McKean
20 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Hectic but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    Pros

    The company is constantly changing and looking for ways to improve and move forward. The culture is extremely friendly and there is always a "buzz" in the office. The people are very bright, and many are industry veterans with a genuine desire to help coworkers learn and succeed. While growing, the overall size of the company is still relatively small, so everyone has at least some access to the C-level. Plus, the Friday happy hours in the DC office build camaraderie.

    Cons

    While change is good, the typical day-to-day is way too hectic. If upper management has a new whim, everyone is expected to immediately accommodate it and put down everything they're doing to make it happen (regardless of existing priorities). If you cannot adapt to constantly shifting priorities, you may not thrive at Knowland. Also, given the amount of work put in for this company, the pay is hardly competitive and the Paid Time Off leaves something to be desired...

    Advice to ManagementAdvice

    Stick to priorities! If you want innovations and new products/features to be successful, more focus needs to go into each one. Constantly changing your mind about what the product team should be focused on makes the product development process a nightmare for everyone (right down to the customers).

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Do yourself a favor, STAY AWAY!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Washington, DC
    Former Employee - Sales Manager in Washington, DC

    Pros

    NONE. The only redeeming quality about this company were the people I worked with. We all bonded over our misery.

    Cons

    I laughed when I read one of the other reviews that said "The culture is extremely friendly and there is always a "buzz" in the office." This is 100% someone on the executive/management team. The only "buzz" that existed was when all of us would gather around and complain about the lack of structure, direction, and empathy from management. This company is going absolutely nowhere, evidenced by the fact that 14 people were let go last week. The cowardly Chief Sales Officer locked himself in a 'meeting' while everyone cleaned out their desk. Fortunately, I was not one of the people let go. This company is on a F.A.S.T. track to bankruptcy. If you value your career, don't even consider working here. You've been warned.

    Advice to ManagementAdvice

    F.A.S.T., BFCs, "Moving week"....the list of useless acronyms and sayings go on and on. PLEASE stop talking to employees like they are corporate drones. Learn to listen to employees and take their input seriously. Stop being so conniving or employees will never work to improve the company. If your current practices continue, employee productivity will never reach full potential.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    No direction, high stress, fearful environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    Pros

    None. If I could rank Knowland Group zero starts I would. The only pro was the few people I worked with on my core team. We supported each other when no Senior Management did.

    Cons

    CEO is insane and creates a fearful environment. People are fired or laid off for no reason other then he woke up one morning and decided it. When I was there people were constantly called in for a meeting and then just disappeared. HR will constantly talk about the Knowland values and the great work/life balance but it is all lip service. Pay is also very low.

    Advice to ManagementAdvice

    This company is poorly run.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    HR clearly writing reviews for their own benefit, wish I could give it zero stars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales  in  Washington, DC
    Former Employee - Director of Sales in Washington, DC

    Pros

    Not many. The one big positive is that some of the current employees are great people and very talented. The office location is pretty cool and a great space. After that, it's all downhill.

    Cons

    The executive leadership is a nightmare. As some of the other REAL reviews point out, the CEO is constantly changing his mind and is the walking definition of Bi-Polar. He will be super upbeat one day and ready to fire everyone in the office the next day. He cannot handle any criticism of the products or methods and sincerely believes that he is always right. I dont know if it is insecurity or a 'napoleon complex' but he really seems to enjoy intimidating people. He has surrounded himself with a bunch of 'YES" men who are basically paid to agree with him and tell him he is always correct. Any employee that doesnt suck up to him and agree with 100% of what he says/does usually doesnt last too long.

    PLEASE NOTE: The turnover rate at KG is incredibly high. They tend to hire and fire people at an alarming rate. The company is also on the downswing and losing clients incredibly fast. Over the past 2 years, the revenue has shrunk due to mismanagement and poor decisions by the CEO, competition, and over promising and under delivering to their clients. Most hotels have had some type of negative experience with KG and are hesitant to try them again. Of course, if you are interviewing with KG they will likely tell you a bunch of lies about how they are the largest readerboard company in the world and have so many long lasting employees. The fact is there is NO ONE in sales that works out of the DC office that has been with the company for more than 18 months. The only sales people that have been at KG longer than that work remotely and therefore avoid the psychotic tendencies of the CEO and his cronies.

    Advice to ManagementAdvice

    LEAVE. No seriously, LEAVE THE COMPANY! The CEO is running this company into the ground, which is a shame because the products could be great. and there are some talented people working hard to make KG successful. Since the CEO is also the owner, he cannot make the appropriate decisions and would probably make the company more successful if he let someone else lead the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Great employees, Great products but terrible executive management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great products, very smart and dedicated employees, cutting edge technology.

    Cons

    Terrible executive leadership, CEO constantly changing direction and provides very little direction or leadership to staff. Several great leaders have come and gone due to his irrational behavior and failure to “get out of the way”.

    Advice to ManagementAdvice

    CEO surrounded by too many people telling him what he wants to hear instead of what he should hear.
    Executive leadership does not think for themselves. Too concerned about what the CEO wants to hear. Not honest with themselves or the CEO.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Misleading, disruptive, dead end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There is nothing I could say .

    Cons

    Core Value #5 Embrace Change-all day everyday, comparable to an never ending Earthquake, no solid foundation and steps away from quicksand.

    Advice to ManagementAdvice

    Since this comes direct from CEO, no advice. He is not going to actually follow his Core Value #5 in a way that creates a solid foundation for his company to have respect and employees resulting in any positive reviews. Culture is reflective in this Core Value #5 being a way of life. Only the Top Management make a livable wage. If CEO spread some of the lopsided salaries around, competent, respected Industry courted specialists/individuals would feel respected and would respond in kind. No job security whatsoever. Courted for a over a year, for industry specific information and specialty, hired and shockingly let go, 8 months to the day of hire, with two weeks notice, because CEO changed his mind. Insurance not affordable on the wage paid, and legitimate Business Expenses to the job hired to do were not reimbursed. Not ethical and no integrity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    A good place to spend some time, but don't stay too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Deep exposure to the hospitality industry. Decent sales training.

    Cons

    Not able to stick to any strategic plan, not valuing employees and customers alike

    Advice to ManagementAdvice

    Improve your customer service!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Pretty sure most of these reviews were written by HR, which would be typical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Salisbury, MD
    Former Employee - Anonymous Employee in Salisbury, MD

    Pros

    Early in the growth process of the company, opportunity to work in multiple different positions/departments. Relationships with coworkers (non-management) are now the only redeeming quality to a once promising company gone stale.

    Cons

    Lousy below market pay, tons of smoke and mirrors "innovation", no employee development, no opportunity for anything beyond marginal advancement, extremely high turnover in every department, constantly changing corporate direction, no lines of communication to decision makers, leadership who pay lip service to employee feedback, toxic workforce morale...get the picture?

    Advice to ManagementAdvice

    Recognize your own limitations. Consider taking an entry level course in long term planning.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Job was OK, pay was garbage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Salisbury, MD
    Former Employee - Anonymous Employee in Salisbury, MD

    Pros

    Laid back work environment and the CEO was regularly coming up with interesting/fun contest ideas.

    Cons

    The pay was terrible and as I was leaving, hey were hiring people with bachelors at $10 an hour. Greedy business.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Excellent start to my Sales career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales(Individual Contributor)  in  Washington, DC
    Current Employee - Director of Sales(Individual Contributor) in Washington, DC

    Pros

    Cool downtown Chinatown office with easy commute. The office is awesome and gives you that tech hyper growth feel. Company culture has the buzz of a start up but has been successful for several years. This is the place to be if you have interest in developing a sales career.

    Aside from an excellent product the company is very committed to building sales professionals. Be ready for structured training and accountability. The company invests in ongoing training with for you but have high expectations as a result. You will learn several ways to prospect effectively, qualify opportunities, and how to close.

    Promotions can come quickly if you are getting it done. Close to a third of my team has been promoted within the last six months. The company is growing rapidly so it pays to be a top performer.The best part is you work with peers that you like. It's very competitive but you definitely know you are part of a team. Peers will help you with anything.

    Cons

    Not much in the "Cons" area. Some growing pains that you can expect. Everyone pitches in to help each other out. Gotta love assembling office chairs while having a couple beers at the office happy hour on Friday.

    Advice to ManagementAdvice

    Keep the lines of communication open. For those of us that have been here awhile we like knowing what coming down the road.

    Recommends
    Approves of CEO

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