Knowledge Networks

  www.knowledgenetworks.com
  www.knowledgenetworks.com

Knowledge Networks Reviews

13 Reviews
3.2
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Simon P. Kooyman
6 Ratings

Employee Reviews

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  1.  

    Great company, and flexible hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Collector in Cranford, NJ
    Former Employee - Data Collector in Cranford, NJ

    I worked at Knowledge Networks part-time (more than an year)

    Pros

    Very motivating Staff, daily bonuses are great.

    Cons

    Nothing out of the ordinary for a basic call center environment.

    Advice to ManagementAdvice

    Promote call center employees who show outstanding aptitude to learn fast.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Did not like the experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Knowledge Networks

    Pros

    Short hours and self management

    Cons

    Getting yelled at over the phone call center very cramped

  3.  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Director in New York, NY
    Former Employee - Project Director in New York, NY

    I worked at Knowledge Networks full-time (more than an year)

    Pros

    Interesting work, good colleagues, good development opportunities if you have the right manager

    Cons

    Moderate pay, low chance of financial advancement

    Advice to ManagementAdvice

    Pay your good talent better

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    One of the best places to grow as a professional researcher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Researcher in New York, NY
    Former Employee - Senior Researcher in New York, NY

    I worked at Knowledge Networks full-time (more than an year)

    Pros

    Intelligent people who are commuted to sharing their knowledge and experience.

    Cons

    Working with many different clients can be challenging but still overall a good experience.

    Advice to ManagementAdvice

    Allow for some more flexibility in project exposure.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Get ready to have no life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Research Analyst
    Current Employee - Market Research Analyst

    I have been working at Knowledge Networks full-time (more than an year)

    Pros

    Decent pay, opportunity for promotion, love (most) my coworkers, free food/drinks, good boss

    Cons

    No work/life balance at all- missed many night classes I took for hobbies, many nights working until 3am, hard to take time off, put you on projects even when you don't have anymore capacity, expected to work as long as it takes with no regard to your life outside of work, worked so much overtime and then rewarded with a pathetic bonus and raise

    Advice to ManagementAdvice

    Your employees DO have lives, also the company doesn't seem to realize making people work 60 hours a week burns you out and makes you less productive!

    Doesn't Recommend
    Approves of CEO
  7.  

    Little training, boring work, and bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Research Analyst in Palo Alto, CA
    Former Employee - Market Research Analyst in Palo Alto, CA

    I worked at Knowledge Networks full-time (more than an year)

    Pros

    Not much other than making a good friend that I bitched about the company to everyday.

    Cons

    Everything else was horrible about this place, especially the lack of concern from management.

    Advice to ManagementAdvice

    Take time to grow your employees and maybe some will stick around longer than a couple of years.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    This review applies to Dimestore only. Not Knowledge Networks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Knowledge Networks

    Pros

    Pay is a bit above normal scale.
    Benefits are standard and within expectations.
    Ability to work from home when needed.

    Cons

    Utter and complete lack of professional growth.
    Massive cronyism.
    Under-developed and out right archaic tools.
    Relentless manipulation of data.
    Dimestore leadership is akin to a boat without a sail or a rudder.
    Rude managers.

    Advice to ManagementAdvice

    This is too the KN leadership as they are the only ones who will be able to affect actual change within Dimestore.
    Invest in your infrastructure.
    Get rid of the Dimestore leadership.
    Bring in people who can relate to other human beings.

    Doesn't Recommend
  9.  

    Knowledge Network is a good company with great clients but the multiple offices makes it hard to know everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Market Research Analyst in New York, NY
    Former Employee - Market Research Analyst in New York, NY

    I worked at Knowledge Networks

    Pros

    They have great clients, the people are very pleasant to work with and they are dedicated to producing value insights and accurate reports.

    Cons

    Some of the project are staffed by people in 3 different offices which makes it hard to connect when necessary. Also, they give very little guidance or structure to new employees. Takes a while for you to actually be able to help because of all the rules and structures around how to check work.

    Advice to ManagementAdvice

    They could do a better job of helping people join the company and create more opportunities for co-workers to get together outside of the office. Also, they could do a better job creating energy and passion around the projects

    Approves of CEO
  10.  

    Not a Bad summer job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Interviewer in Cranford, NJ
    Former Employee - Interviewer in Cranford, NJ

    I worked at Knowledge Networks

    Pros

    Flexible
    Well paid compared to other places
    Nice managers
    Got paid extra to work later
    Didn't have to wake up early
    Sometimes respondents were nice

    Cons

    People Hang up
    Lack of Information
    Sometimes respondents were not nice
    Not room for advancement

    Advice to ManagementAdvice

    Share more information with the interviewers
    Have more projects available for people to work on
    Give room for advancement of career

    No opinion of CEO
  11.  

    Good Company Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Call Center Supervisor in Cranford, NJ
    Former Employee - Call Center Supervisor in Cranford, NJ

    I worked at Knowledge Networks

    Pros

    The work is fast paced and never a dull moment. The pay is pretty good as well the paid time off which is very flexible.
    They also offer good health care and 401K plan.

    Cons

    The way management runs the company is completely inefficient. Managers treat supervisors and other employees like little kids and don't know to communicate issues with employees properly.

    Advice to ManagementAdvice

    Please learn to be direct with employees and communicate what it is you expect from supervisors. Communication is the key to having an efficient work place.

    Recommends
    No opinion of CEO

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