Knowledge Networks

  www.knowledgenetworks.com
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Knowledge Networks Reviews

Updated Mar 24, 2014

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All Employees Current Employees Only

3.2 13 reviews

100% Approve of the CEO

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Simon P. Kooyman

(6 ratings)

67% of employees recommend this company to a friend
13 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company, and flexible hours.

    Data Collector (Former Employee) Cranford, NJ

    ProsVery motivating Staff, daily bonuses are great.

    ConsNothing out of the ordinary for a basic call center environment.

    Advice to Senior ManagementPromote call center employees who show outstanding aptitude to learn fast.

    Yes, I would recommend this company to a friend

     

    Did not like the experience

    Anonymous Employee (Former Employee)

    ProsShort hours and self management

    ConsGetting yelled at over the phone call center very cramped

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Decent company to work for

    Project Director (Former Employee) New York, NY

    ProsInteresting work, good colleagues, good development opportunities if you have the right manager

    ConsModerate pay, low chance of financial advancement

    Advice to Senior ManagementPay your good talent better

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    One of the best places to grow as a professional researcher

    Senior Researcher (Former Employee) New York, NY

    ProsIntelligent people who are commuted to sharing their knowledge and experience.

    ConsWorking with many different clients can be challenging but still overall a good experience.

    Advice to Senior ManagementAllow for some more flexibility in project exposure.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Get ready to have no life!

    Market Research Analyst (Current Employee)

    ProsDecent pay, opportunity for promotion, love (most) my coworkers, free food/drinks, good boss

    ConsNo work/life balance at all- missed many night classes I took for hobbies, many nights working until 3am, hard to take time off, put you on projects even when you don't have anymore capacity, expected to work as long as it takes with no regard to your life outside of work, worked so much overtime and then rewarded with a pathetic bonus and raise

    Advice to Senior ManagementYour employees DO have lives, also the company doesn't seem to realize making people work 60 hours a week burns you out and makes you less productive!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Little training, boring work, and bad management

    Market Research Analyst (Former Employee) Palo Alto, CA

    ProsNot much other than making a good friend that I bitched about the company to everyday.

    ConsEverything else was horrible about this place, especially the lack of concern from management.

    Advice to Senior ManagementTake time to grow your employees and maybe some will stick around longer than a couple of years.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    This review applies to Dimestore only. Not Knowledge Networks.

    Anonymous Employee (Former Employee) New York, NY

    ProsPay is a bit above normal scale.
    Benefits are standard and within expectations.
    Ability to work from home when needed.

    ConsUtter and complete lack of professional growth.
    Massive cronyism.
    Under-developed and out right archaic tools.
    Relentless manipulation of data.
    Dimestore leadership is akin to a boat without a sail or a rudder.
    Rude managers.

    Advice to Senior ManagementThis is too the KN leadership as they are the only ones who will be able to affect actual change within Dimestore.
    Invest in your infrastructure.
    Get rid of the Dimestore leadership.
    Bring in people who can relate to other human beings.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Knowledge Network is a good company with great clients but the multiple offices makes it hard to know everyone.

    Market Research Analyst (Former Employee) New York, NY

    ProsThey have great clients, the people are very pleasant to work with and they are dedicated to producing value insights and accurate reports.

    ConsSome of the project are staffed by people in 3 different offices which makes it hard to connect when necessary. Also, they give very little guidance or structure to new employees. Takes a while for you to actually be able to help because of all the rules and structures around how to check work.

    Advice to Senior ManagementThey could do a better job of helping people join the company and create more opportunities for co-workers to get together outside of the office. Also, they could do a better job creating energy and passion around the projects

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a Bad summer job

    Interviewer (Former Employee) Cranford, NJ

    ProsFlexible
    Well paid compared to other places
    Nice managers
    Got paid extra to work later
    Didn't have to wake up early
    Sometimes respondents were nice

    ConsPeople Hang up
    Lack of Information
    Sometimes respondents were not nice
    Not room for advancement

    Advice to Senior ManagementShare more information with the interviewers
    Have more projects available for people to work on
    Give room for advancement of career

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good Company Overall

    Call Center Supervisor (Former Employee) Cranford, NJ

    ProsThe work is fast paced and never a dull moment. The pay is pretty good as well the paid time off which is very flexible.
    They also offer good health care and 401K plan.

    ConsThe way management runs the company is completely inefficient. Managers treat supervisors and other employees like little kids and don't know to communicate issues with employees properly.

    Advice to Senior ManagementPlease learn to be direct with employees and communicate what it is you expect from supervisors. Communication is the key to having an efficient work place.

    Yes, I would recommend this company to a friend

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