KnowledgePoint360 Group Reviews

Updated March 16, 2015
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11 Employee Reviews

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  1. Good learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Speakers Bureau in Lyndhurst, NJ
    Current Employee - Speakers Bureau in Lyndhurst, NJ

    I have been working at KnowledgePoint360 Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    excellent training process and set up

    Cons

    No room for growth
    Favoritism abs brown nosing gets you far
    Management care more themselves than their staff

    Advice to Management

    Value hard workers instead of people who kiss up to the higher ups!!


  2. Treated me well

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KnowledgePoint360 Group full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    My hard work was always awarded with promotions and increases. They invested a lot in me and did right by me in my 6 years. If I experienced favoritism as concluded in other reviews, I wasn't aware. I felt I earned what I got and was thankful at every step.

    Cons

    Push back on client is minimal and the demands from client were daunting. I think if this is the business model the company intends to continue with, they will have increased issues with retention. Having been out of the company for a few years, they are getting a reputation for burning through staff.
    Salaries are not on par with industry standards, much lower.

    Advice to Management

    Spend more time having one on ones with your lower level staff, they are the ones that really know what is going in with the client.


  3. Good place to get started

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KnowledgePoint360 Group full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good place to get started, focus on training/onboarding is reasonable, good collegiate environment

    Cons

    Lower than market salaries, work-life balance, need to develop additional training resources

    Advice to Management

    Try to get compensation in-line with industry peers


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  5. Overall

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KnowledgePoint360 Group

    Pros

    People are great and knowledgeable. Facilities are excellent. Good benefits.

    Cons

    Stretch people thin. Need to get more clients to diversify. Need more direction


  6. The company was good at one point now they over work the employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KnowledgePoint360 Group full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Got along with some managers

    Cons

    They will not give out promotions if you weren't full committed the entire year.


  7. Hampster's on a wheel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KnowledgePoint360 Group full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great co-workers, and an amazing facility.

    Cons

    Poor tools provided for work completion. Too many tasks applied to one job/person. Business only interested in numbers and not the care of their employees.


  8. KP360 - Pro's and Con's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Lyndhurst, NJ
    Former Employee - Coordinator in Lyndhurst, NJ

    I worked at KnowledgePoint360 Group full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Benefit Package
    401K Plan
    Great Learning Experience

    Cons

    Managers only look out for themselves. As an employee you have no one, to go to for direction or advice. Very unprofessional and petty. Micro-managing. Coordinators are treated like 2nd class citizens.

    You will last longer at the company by brown nosing, than actually being an efficient employee. It is all about who you are friends with. If you can go in, keep an eye on your co-workers and report everything to upper management, you have a job for life. Even if your work performance is below average and you drop the ball on numerous occasions.

    Advice to Management

    Advice to upper management - Do some spring cleaning, begin with managers in the speakers bureau. Please take a better look at what they are doing, the favoritism and the unfairness that goes on.


  9. Helpful (2)

    My experience at KP360 has been bittersweet.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Lyndhurst, NJ
    Current Employee - Coordinator in Lyndhurst, NJ

    I have been working at KnowledgePoint360 Group

    Pros

    Good Benefits
    Decent Pay
    Easy Commute
    401(k)plan

    Cons

    Senior management always micro-managing
    No respect or appreciation for coordinators
    Lower level jobs are treated as insignificant

    Advice to Management

    Treat Coordinators like actual people, not machines. Stop micromanaging it is bad enough we are abused by the customer.


  10. Helpful (1)

    It has been positive overall.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Secaucus, NJ
    Current Employee - Coordinator in Secaucus, NJ

    I have been working at KnowledgePoint360 Group

    Recommends
    Recommends

    Pros

    It has excellent benefits.
    The managers let you take time off.
    The pay is decent in addition to the benefits.
    As long as people like you, you are generally good.

    Cons

    There is not much room for promotion if you are entry level.
    Management plays favoritism, sometimes.
    Employees aren't recognized for contributions.

    Advice to Management

    Please recognize employees for hard work and also allow opportunities for growth for employees. It is not fair that a lot of things go unappreciated.


  11. In summary, I would recommend the company as an employer on the whole, but my specific job role left much to be desired.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scientific and Healthcare Research Associate in Macclesfield, England (UK)
    Current Employee - Scientific and Healthcare Research Associate in Macclesfield, England (UK)

    I have been working at KnowledgePoint360 Group full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Friendly, close-knit team;
    Great way to learn new IT skills, especially with regards to Excel and web searches;
    Company itself is a world-leader in its field. It is expanding, so a good bet for job stability and security. Offices are modern with kitchen areas on each floor and even a shower room and changing facilities;
    Good supervision and management. Respectful and never micro-managing, always encouraging questions, communication and feedback from new starters;
    Relatively varied remit of tasks and projects;
    In my position, 9-5 Monday-Friday is the norm. Very rarely have I been asked to work overtime;
    Informal work environment with a good social element. Reasonable (though not outstanding) employee benefits include free eye tests, reduced gym membership and optional "cycle-to-work" scheme.

    Cons

    Although there is a fairly wide range of different project types, my job position invariably involved tedious and banal searching of websites, databases and even mundane Google searches. There is absolutely nothing to get you to think, nothing to challenge you, nothing for the ambitious young graduate. It is a very structured, procedural job role. My BSc in Biomedical Sciences was completely unnecessary for the tasks at hand. It is the kind of work that makes you think "how am I benefiting humanity with this work?", "What am I getting out of this job?" It is at times unfulfilling, and is not the kind of work if you are prone to suffering from a midlife crisis. I would recommend the company in general, but this job role that I was in...no. Certainly not with the salary and holiday time I get.
    Although supervision was generally acceptable, no context was given to many of the projects. One minute I would be working on one thing, the next minute I would be doing a completely different project with no background given as to what the long-term plan is for the work. This led to confusion and errors on my part;
    The team I was working in did none of the pitch-work or exciting client-facing discussions - it was as if we were simply on hand to pick up the boring, run-of-the-mill grunt work that the other departments were unable to do, either because they had no subscription to the resources we use to search for documents and material online, or because they were too busy writing scientific manuscripts or preparing for pitches with pharmaceutical companies;
    Company policy prohibits traditional references from being given. If you want a reference for a new employee when you leave this company, it will be a formulaic verification of employment from HR. Understandable I suppose, but no less disappointing.

    Advice to Management

    The company is growing, the outlook for the future is promising, but remember that throughout all the integration and mergers and recruitment going on behind the scenes, it is the current employees that got the company to where it is now. Do not lose the friendly camaraderie and sociable element between colleagues in a desperate bid to generate an ever-larger profit.



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