Kohl's Reviews

Updated August 27, 2015
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3.2
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Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,365 Ratings

Pros
  • I had a great SM who really valued work/life balance (in 86 reviews)

  • Employee discount is a great benefit (in 188 reviews)

Cons
  • The work-life balance is none existence (in 103 reviews)

  • s a good thing that the minimum wage for my State is (in 120 reviews)

More Pros and Cons

3,449 Employee Reviews

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  1. Featured Review

    Helpful (14)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to work in many different areas, they bring or make food, everyone is friendly and it just feels like family.

    Cons

    There are days when you will have the rudest customers and they will try to ruin your mood and bring you down with them. Don't let them, just kill them with kindness, it really makes them mad then but you feel awesome because you done your job.

    Advice to Management

    I have the best manager ever and she actually talks to all of her employees like we're all family


  2. Perfect for part-time

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Pros

    Very flexible schedule. They understand that you have a life outside of work and as a college student I appreciate how they really fit to my needs and changing times with my schedule to fit both work and school.

    Cons

    Don't give very many hours and hard to move forward in the company .

    Advice to Management

    If someone comes asking for more time it would be nice to have it done especially if this is there only job.


  3. Great company but low pay.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Pros

    - Learn a lot of new stuff - flexible schedules - Weekly pay - Stacking discounts

    Cons

    - Low pay for everything you do


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Kohl's Call Center, San Antonio, TX

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Card Advocate/Customer Service in San Antonio, TX
    Former Employee - Credit Card Advocate/Customer Service in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kohl's full-time (Less than a year)

    Pros

    Started off as a seasonal Customer Service Retail Rep ended as a Permanent Credit Card Advocate, as soon as you pass the phone interview and skills test you have an in person interview, right from the start the management are very welcoming and so is the whole vibe of the place. Its a nice atmosphere I feel we are treated very well as employees which in return helps us treat our customers well. kohls truly believes in valuing their customers and I have learned a lot in my time with the company. Indoor cafe, Computer Room for personal breaks, Xbox room, friendly upbeat environment

    Cons

    None! :) except that I had to leave due to Relocation

    Advice to Management

    Keep up the great work!


  6. Credit Support Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at Kohl's full-time (More than 3 years)

    Pros

    There is clinic inside of the call center that is free for employees and their dependents. There is also a café onsite. 401K, they match up to 6%.

    Cons

    It is a flexible position so you can be flexed down to 32 hours weekly during slow periods and during peak periods you can be flexed up to 45 hours.


  7. A great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kohl's part-time (More than 5 years)

    Pros

    Great coworkers. Flexible scheduling. Easy to take days off. Understanding managers. Great job to have while in school. Loved working here

    Cons

    Poor communication between managers. Customers can be rude and demanding. Little to no room for advancement. No guaranteed hours and low wages.

    Advice to Management

    Encourage employees to work their scheduled shifts. Improve communication between managers, specifically regarding coupon acceptance policies. Always back up your cashiers/customer service associates when dealing with rude customers.


  8. Kohl's Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Energetic company culture. -Company participation in volunteer work. -Customer Interactions

    Cons

    -Understaffed -Limited movement within the company -Dated equipment


  9. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Analyst Intern in Menomonee Falls, WI
    Current Employee - Merchandise Analyst Intern in Menomonee Falls, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company culture, everyone is very welcoming. The merchandising area is like a big family- very supportive.

    Cons

    Would prefer if the company was in the city. Far commute from downtown Milwaukee. Greatness Agenda is lagging.

    Advice to Management

    Come up with a new approach to build sales. Have built a great morale in the company and in stores, but the sales are not following.


  10. It was okay

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Kohl's part-time

    Pros

    It's a flexible schedule. They work around the schedule you give them

    Cons

    This job isn't for someone who is trying to pay bills, it's good for a part-time job just have money.


  11. Kohls

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Kohl's part-time (More than a year)

    Pros

    They have flexible hours and can work well with your schedule if you are in school or have two jobs. The job is not overly demanding.

    Cons

    There never seem to be enough employees working for the amount of business the store has. This is especially true in the summer. You do have to deal with frequent policy changes causing customers to be less than pleasant.



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