Kohl's Reviews

Updated June 30, 2015
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3.2
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Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,266 Ratings

Pros
  • I had a great SM who really valued work/life balance (in 86 reviews)

  • Employee discount is a great benefit (in 188 reviews)

Cons
  • The work-life balance is none existence (in 103 reviews)

  • s a good thing that the minimum wage for my State is (in 120 reviews)

More Pros and Cons

3,101 Employee Reviews

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  1. Featured Review

    Helpful (6)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to work in many different areas, they bring or make food, everyone is friendly and it just feels like family.

    Cons

    There are days when you will have the rudest customers and they will try to ruin your mood and bring you down with them. Don't let them, just kill them with kindness, it really makes them mad then but you feel awesome because you done your job.

    Advice to Management

    I have the best manager ever and she actually talks to all of her employees like we're all family


  2. Sales Associate

    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    Great work environment and many benefits

    Cons

    you are only able to work 26 hours and not able to pass it at all


  3. Great place to be...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Kohl's full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Kohl's understands its customers as well as its associates. They work hard to provide employment opportunities that mesh well with hectic home lives. They generally provide good feedback on how well you are doing and where improvements can be made. They are responsive to employee needs and work hard to meet them.

    Cons

    Technology seems to lack behind the competition. Although they try to push forward with the newest "gadget" they typically launch poorly and must have months of bugs worked out before the tool is usable.

    Advice to Management

    Keep doing what your doing. Be careful not to alienate our part -time staffs as we work through the necessary restructuring of staff.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Paid time off for part timers
    Lots of recognition for hard work

    Cons

    Lots of pressure to perform from management, especially in terms of credit


  6. POS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - POS
    Current Employee - POS

    I have been working at Kohl's (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun working enviornment and great benefits

    Cons

    Cranky customers and low pay


  7. Customer service associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miramar, FL
    Current Employee - Anonymous Employee in Miramar, FL

    I have been working at Kohl's part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good environment to work in.

    Cons

    Part time workers hours fluctuate heavily, when its busy you'll have 30-40 hours easily, when it's not you may end up with 5 or 10


  8. Fulfillment - Replenishment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Replenishment Associate in Ann Arbor, MI
    Current Employee - Replenishment Associate in Ann Arbor, MI

    I have been working at Kohl's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everybody is friendly, they help you in anything you need to learn, the work environment in my experience has been awesome, really wonderful people to work with. Everyone is focused on what they are doing and time passes fast. Morning shifts are the best. I work from 6am to 10 and it's lovely, the rest of the day I can do my stuff.

    Cons

    Hard physical work some days. Especially when trucks arrive with tons of merchandise, those days you will dream of working as a cashier at the front end, (people there are so relaxed in the mornings, and their arms don't get so tired. : ) boxes can be a little heavy to be carrying around, and clothing also weights.

    Advice to Management

    I have no advice to management, this store is the best ever, I'm super excited with this job. Our manager is a great guy that pays attention to detail, motivates everybody, doesn't get stressed under pressure, etc. I used to work for other retail stores that showed so little considerations towards the associates, this is another world.


  9. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Values employees, great benifits, clear focus and goal setting, customer centric. Senior leaders listen to employees and put plans in action based on that feedback.

    Cons

    HR runs the company. Sometimes compromises integrity of company when issues fall into grey areas. Final result are not consistent from issue to issue.


  10. Kohl's IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Current Employee - Anonymous Employee in Menomonee Falls, WI

    I have been working at Kohl's full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Good pay
    - Good benefits
    - Easy to switch positions when you are ready to try something new
    - Good career path to both technical and to management
    - Opportunity to pick up new technical skills
    - Very nice facility
    - Total hours reasonable (offshore teams make that possible)
    - Decent training budget

    Cons

    - Fast paced environment. You will need to be able to multi-task.
    - Some projects could benefit from better planning.


  11. Helpful (1)

    CFH / OPERATIONS AREA SALARY MANAGER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CFH/OPS AREA SALARY MANAGER
    Current Employee - CFH/OPS AREA SALARY MANAGER

    I have been working at Kohl's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discount. Vacation. Benefits. Team Oriented Environment.

    Cons

    Working 60+ hours during holidays. Staffing based on previous year's store performance not current. Freight logistics do not work in harmony with scheduled sets

    Advice to Management

    Spend more money in stores to achieve the great vision they have cast. Give PTO back to part time associates



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