Kohl's Reviews

Updated October 24, 2014
Updated October 24, 2014
2,273 Reviews
3.1
2,273 Reviews
Rating Trends

Recommend to a friend
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Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
989 Ratings

Review Highlights

Pros
  • Encouraging work life balance but this can depend on the team you are on (in 84 reviews)

  • The employee discount was nice but it didn't make up for anything else (in 179 reviews)


Cons
  • There is no work life balance as much as they would like you to believe there is (in 99 reviews)

  • Kohl's is essentially a credit card company which also happens to sell clothing (in 110 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a great experience to work at Kohl's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Shoe Associate in Tinley Park, IL
    Current Employee - Seasonal Shoe Associate in Tinley Park, IL

    I have been working at Kohl's as a contractor (less than an year)

    Pros

    One gets to engage with the customers and have fun getting the work done in a fast pace environment.

    Cons

    When one is working a seasonal position, he or she may not get a chance to get a part time regular position.

    Advice to ManagementAdvice

    Try to offer the seasonal employees regular part-time employment after the season if over.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Sioux Falls, SD
    Former Employee - Customer Service Associate in Sioux Falls, SD

    I worked at Kohl's part-time (less than an year)

    Pros

    Good as part-time job
    Good work environment

    Cons

    Min wage
    Work could be boring at times

    Advice to ManagementAdvice

    More growth for entry-level

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    The best part of my job were the people I worked with and the friendships that have lasted over the years.

    Cons

    I worked here for 4 years as a cashier and always seem to be going through the transition of a manager. Probably had 9 different managers over the course of my time there.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Fairfax, VA
    Current Employee - Cashier in Fairfax, VA

    I have been working at Kohl's part-time (less than an year)

    Pros

    Great working experience, great co-workers (varies on your personality), I'm having fun interacting with customers and making them save a bunch on what they purchase, fun job (for me at least). The managers are really nice and helpful and basically can take your breaks (not lunch) whenever as long there is someone else in your department. The computer for the cashier is really simple and easy to understand once you're taught

    Cons

    I guess some strict managers, definitely not fond of most of the dress codes, but that's what happens when you work; so not a big deal.

    Advice to ManagementAdvice

    I guess they can also help train their new associates than other co-workers, because it would help if the help is coming from them, so we know what they expect from us

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Kohl's full-time (more than 5 years)

    Pros

    Good people , training and happy environment

    Cons

    the hours are not easy

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Your Job is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Supervisor in Nashville, TN
    Current Employee - Area Supervisor in Nashville, TN

    I have been working at Kohl's full-time

    Pros

    We are asked to do our best....if you do it...no worries. We know our schedule 2 weeks out so it makes it easy to schedule around your personal life. Very friendly environment, something a little different happens everyday. Employee discount is a great benefit.

    Cons

    I do feel that corporate does not allow enough hours for certain stores for heavier sales days/truck days. There is not any room in the schedule for someone to call out. So if that happens it does make it difficult to complete all task for that day. However, management does know this and just ask everyone to pull together and help. Again, the job is what you make it. Starting salary is way to low to obtain & retain quality part time help.

    Advice to ManagementAdvice

    Be more understanding with the seasoned employees an their needs. They have been the ones that have stuck it out and been there through all the new hires and watched them come and go. Celebrate them sometime with a special pick your perfect schedule week. If done in advance this could be worked out....and what a motivator!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great environment, no communication with management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asdociate in Peoria, AZ
    Current Employee - Asdociate in Peoria, AZ

    I have been working at Kohl's part-time (more than 3 years)

    Pros

    The environment of the work associates is great. Management is great as well. The shopping perks.

    Cons

    No health benefits for part-time. Majority of time management does not communicate well.

    Advice to ManagementAdvice

    Have a better way to communicate daily/weekly plans & goals.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Irvine, CA
    Former Employee - Customer Service Associate in Irvine, CA

    I worked at Kohl's part-time (more than an year)

    Pros

    Hands on mgmt. Positive environment.

    Cons

    Retail hours can be challenging.

    Advice to ManagementAdvice

    Pay table could use another evaluation.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Pretty great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Associate
    Current Employee - Sales Floor Associate

    I have been working at Kohl's part-time (less than an year)

    Pros

    There's a lot of teamwork and support here, coworkers are usually very kind and most always have your back, especially when breaks are needed and you need someone to listen out for your department for a fifteen, or a lunch break. No day is the same, you sometimes end up working on special projects, which is fun. Customers are generally very pleasant, as long as you take the time to listen to them! Patience is key for thwarting an angry customer. I also like to see all the new merchandise we get in and how it's arranged. The pay is decent for a part time job, and I've gotten very consistent hours. My managers are very friendly and take the time to talk to you and make sure you're comfortable with whatever you're doing.

    Cons

    The training is not so good, but I've never gotten much out of reading a book or watching a screen anyway. I prefer to learn through experience, and that's the only way you're really going to understand how to work things out here. It can be a fast paced environment with many things going on at once, so if you can't multi-task, you might want to consider a different job with less pressure. Customers can also leave a store looking like a tornado ran through it, so it can be discouraging at times to see your hard work destroyed. Hours can also be tough in the later hours. The only thing that really bothers me sometimes is that not enough POS people are scheduled to ring, which results in a backup at the registers, and sales associates have to run up and assist, which can take time away from tending to your department.

    Advice to ManagementAdvice

    Listen to your employees. I see a lot of unhappy reviews left here. Just because my review has been a positive experience at my store, doesn't mean everyone else is satisfied. Listen to your staff, listen to your customers, because they're what makes your business.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Strongsville, OH
    Former Employee - Sales Associate/Cashier in Strongsville, OH

    I worked at Kohl's part-time (less than an year)

    Pros

    Kohl's fosters an environment in which you, as a sales associate, are able to truly help the customer. All the other associates were very pleasant and helpful. I came on during the summer, a traditionally slow period in fashion retail, but I was afforded many hours (approximately 20-30 a week). Though the employee discount is only 15% you are able to add any additional sales (like the 15/20/30% deal they have every month) for a higher total percentage off the merchandise. You do receive paid training, and the job is fairly straightforward.

    Cons

    It is sometimes frustrating to push the Kohl's Charge. Though it is a handsome deal, I do not like to push. The policy is that you should ask each customer without a Charge to open one at least three times during the transaction.

    Additionally, I was between my first and second year at university when I was hired. The managers expected me to come back and work every weekend while I was living on campus an hour away. When I tried to quit, the management claimed misunderstanding and decided to keep my on anyway. However, they never scheduled me again, so I e-mailed the store manager that she might as well terminate me.

    Advice to ManagementAdvice

    My store, at least, was fairly well run.

    Recommends
    No opinion of CEO

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