Kohl's Reviews

Updated March 31, 2015
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3.1
2,779 Reviews
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Recommend to a friend
Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,173 Ratings

Pros
  • Encouraging work life balance but this can depend on the team you are on (in 86 reviews)

  • The employee discount was nice but it didn't make up for anything else (in 188 reviews)

Cons
  • There is no work life balance as much as they would like you to believe there is (in 103 reviews)

  • Minimum wage is also not enough to be paid for what you deal with (in 120 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great Company to work for, especially for a young adult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fairborn, OH
    Current Employee - Customer Service Representative in Fairborn, OH

    I have been working at Kohl's

    Pros

    Worked around my school schedule while still giving me plenty of hours.

    Cons

    Minimum Wage. Customers have been spoiled by return policy.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Micro managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SM in Memphis, TN
    Current Employee - SM in Memphis, TN

    I have been working at Kohl's

    Pros

    Customer focus associate engagement teamwork

    Cons

    Too many information systems, disconnect between corporate and store

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. Good Job to gain retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Supervisor in Fort Worth, TX
    Current Employee - Home Supervisor in Fort Worth, TX

    I have been working at Kohl's full-time (more than 3 years)

    Pros

    discounts on merchandise, flexible scheduling, team oriented, getting trained in multiple departments, easy to move up after a while

    Cons

    start of pay, home/life balance, lack of associates on daily basis

    Advice to ManagementAdvice

    need to have more people working there on a daily basis cant function with only 2 people on cash register and disturbing other associates in the departments that have project that need to be done and having to run back and forth constantly

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Everyone Does Everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Supervisor in Albany, OR
    Former Employee - Area Supervisor in Albany, OR

    I worked at Kohl's full-time (more than 3 years)

    Pros

    Kohl's provides an amazingly flexible work schedule. They provide tuition reimbursement, great benefits and several opportunities for advancement

    Cons

    The operations side of Kohl's isn't the greatest. The infrastructure of inventory management could be better. Being open for an entire week before Thanksgiving is awful.

    Advice to ManagementAdvice

    Stay true to what your good at. Empowering employees to do their best work, keep providing great benefits and flexible schedules to keep great employees for just a little longer.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. They are continuously working to improve in any and all aspects that they can.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    Very dedicated to what they do, really want to help people and prepare them in a safe working environment for everyone.

    Cons

    Haven't noticed any downsides at this time

    Advice to ManagementAdvice

    I really appreciated the availability of many that I got in contact with. Also, those who helped really took time to find an answer for me if they are the ones that didn't know.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Lean company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    Great people to work with and solid compensation

    Cons

    Higher level executives prioritize differently. #1 politics, #2 everything else

    Advice to ManagementAdvice

    Invests at all levels. Eapecially with people

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POS Sales Associate in Tucson, AZ
    Former Employee - POS Sales Associate in Tucson, AZ

    I worked at Kohl's

    Pros

    Management is proffecional and kind.

    Cons

    Low pay for all they want you to do. Little to no promotions. Every one under managers and supivisors are part time.

    Advice to ManagementAdvice

    Be understanding..

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Great company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's full-time (more than 5 years)

    Pros

    great benefits including on site wellness center for associates and their families

    Cons

    the HQ is located in beautiful but boring and frigid Menominee falls wisconsin

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Kohl's has given me great opportunities to do the things I love and be passionate for a company that I believe in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Current Employee - Anonymous Employee in Menomonee Falls, WI

    I have been working at Kohl's full-time (more than 8 years)

    Pros

    Great company vision that all are striving for (To inspire and empower families to lead fulfilled lives). Not satisfied with just being ok...we want to be the best. Friendly Associate workforce. Wellness Center at Corporate is state of the art. Feel like I have autonomy to make decisions that help shape my job.

    Cons

    I feel like the office setting itself could be more exciting with colors, art, etc...

    Advice to ManagementAdvice

    Keep listening and be transparent. We all appreciate it.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Good entry level retail job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Associate in Lawton, OK
    Current Employee - Floor Associate in Lawton, OK

    I have been working at Kohl's part-time (less than a year)

    Pros

    Good work environment.
    Bad people get weeded out quickly.
    Good environment to practice customer service if you are looking into going into a business that requires a certain amount of customer service time.

    Cons

    -Poor pay, Poor hours.
    -We receive too much merchandise and ends up being back-stocked in an already crowded stock room and it's a challenge to stock the excess merchandise.
    -Inconsistent management styles often using fear as a management tool. I.E. We will promote you to customer if you do this or don't do that.

    Advice to ManagementAdvice

    In a small store I would recommend stocking as needed to trying to get as much merchandise in the store and sorting it out later, We end up with much of our merchandise ending up as clearance.

    Recommends
    Neutral Outlook
    No opinion of CEO

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