Kohl's Reviews

Updated July 6, 2015
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3.1
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Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,278 Ratings

Pros
  • I had a great SM who really valued work/life balance (in 86 reviews)

  • Employee discount is a great benefit (in 188 reviews)

Cons
  • The work-life balance is none existence (in 103 reviews)

  • s a good thing that the minimum wage for my State is (in 120 reviews)

More Pros and Cons

3,137 Employee Reviews

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  1. Featured Review

    Helpful (8)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to work in many different areas, they bring or make food, everyone is friendly and it just feels like family.

    Cons

    There are days when you will have the rudest customers and they will try to ruin your mood and bring you down with them. Don't let them, just kill them with kindness, it really makes them mad then but you feel awesome because you done your job.

    Advice to Management

    I have the best manager ever and she actually talks to all of her employees like we're all family


  2. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great co workers . Really enjoyed working

    Cons

    Hours and pay really suck


  3. Customer S.SUPV.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are friendly to work for.

    Cons

    Work overload most of the time


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fun Company, Management needs listening skills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in San Antonio, TX
    Former Employee - Call Center Representative in San Antonio, TX

    I worked at Kohl's full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Worked at call center. Easy Job, high pay. Game room. Meet some great people. Volunteer opportunities. There's a ton of overtime during peak seasons. Off seasons there's VTO. High amount of vacation time (120 hours)

    Cons

    The only management that cares are Team Leads. Coordinators sit around watching YouTube all day. Not a lot of chances for raises except for the annual yearly 25 cent raise. Work life balance is not great. Mandatory OT during peak seasons. Boring job. Not a lot of advancement opportunities. Clueless management, literally had to show multiple managers how to work our computer systems.

    Advice to Management

    Management needs to actually listen to what employees are saying. We are on the front lines we see first hand.


  6. Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    Friendly coworkers, flexible, friendly managers

    Cons

    Lot of standing, walking around, customers can get rude


  7. Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    Nice employees and good hours. Management was decent and pay. Employee discount is decent and great atmosphere to be around.

    Cons

    Customers are sometimes rude and constantly have to take close out of the dressing rooms. Depending, sometimes the shift can be long.

    Advice to Management

    To improve, I think the management needs to have more meetings and discuss more issues that need to be fixed.


  8. Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Pros

    Store is always busy which is good for business.

    Cons

    Closing each clothing department takes a lot of time.


  9. MJM Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate (Customer Service, MJM, Jewelry, POS) in Round Lake, IL
    Current Employee - Sales Associate (Customer Service, MJM, Jewelry, POS) in Round Lake, IL

    I have been working at Kohl's full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly employees, lots of training, caring management, contests, fun incentives, lunch is made/snacks are brought when goals are achieved, company goals are set and explained, hard work is appreciated. Open door policy with management. Able to work in lots of areas/learn new things. Encourage you to move up in the company.

    Cons

    They do not have the same expectations for everyone. Pay could definitely be better, especially for department leads. Treated as a manager, have the expectations of a manager but am paid as a regular employee.
    Hours are inconsistent for part time employees (almost all employees are part time).
    Hard credit goals.
    Open on holidays.
    Not enough hours or employees are given for long, hard projects.

    Advice to Management

    Pay your supervisors better. We work extremely hard, doing the job of a regular sales associate, a lead and also picking up the slack from the management, high expectations. It should not be acceptable for someone to not work hard. Because I am good at my job, I am expected to pick up the slack of people who do not work as hard for the same pay. We should not be open until 9pm on the Fourth of July.
    Also, holiday pay (at least for full timers) should not be included in the 40 hour work week. During the week of a holiday, when we are busier and more employees are needed to handle the workload, we are restricted as to how many hours we can work because we can't go over 32 if we earn 8 hours of holiday pay. This would be a positive change for the company as you would be able to fully utilize full time associates and have them work 40 hours during the busy holiday weeks, and then the 8 hours holiday actually feels like a bonus.


  10. Helpful (1)

    Good job, enjoyable, but low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Team Associate in Lexington Park, MD
    Former Employee - Freight Team Associate in Lexington Park, MD

    I worked at Kohl's part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I absolutely loved working at Kohl's. The atmosphere was always super positive, and it worked well with my working styles (tasks laid out, and can always ask questions). A real team spirit with the core team.

    Cons

    The pay is poor, a lot of workers are just there to pay the bills, and management doesn't always listen to what you have to say. Also, simply because of the number of people and because people tend to stay, it is near impossible to move up. Many people with fewer hours get left out of team activities.

    Advice to Management

    Listen to employees, make the steps to move up Explicit, remain positive, and always say Yes.


  11. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Canton, CT
    Former Employee - Cashier in Canton, CT

    I worked at Kohl's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule, nice managers, great discount

    Cons

    standing a long time, difficult to move between certain departments

    Advice to Management

    manage the break system better



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