Glassdoor is your free inside look at Kohl's reviews and ratings — including employee satisfaction and approval rating for Kohl's CEO Kevin B. Mansell. All 1,137 reviews posted anonymously by Kohl's employees.
66% of the CEO
Kevin B. Mansell
Current Employee – been working at Kohl's part-time for more than 3 years
Pros – It is a company that truly cares about the community it donates a lot to children. They host many charity events for the employees to help out in the local community. The benefits are better than most entry level jobs around. Employee discounts are great.
Cons – The pay is very low. You are expected to work hard although the pay is low. Corporate sets time frames for things that need to be done. They are not the ones doing the work and do not realize that the time allowed is not realistic. It tends to discourage employees when they are not able to meet the time requirements.
Advice to Senior Management – Corporate needs field trips to stores and experience what it is they are expecting in the time frame allowed. They also need to pay very close attention to the store managers they hire. The store manager can make or break the store. If the store manager is a leader and a manager it brings the store moral up and the store works harder together to succeed. However recently another store manager has come who has no leadership and no people skills, the store has, and will suffer,because the employees are no longer working hard and in fact, rebelling by not working hard. A leader with good people skills is the most important part of the success of the individual stores
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-17 07:18 PDT
Current Employee – been working at Kohl's full-time for more than 7 years
Pros – Building Great Teams, Rules that make sense, Partnerships that work both ways, and the freedom to be creative
Cons – Worklife Balance, Better Planning of work load
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-16 14:53 PDT
Current Employee – been working at Kohl's full-time
Pros – relatively light work, Management is good
Cons – they dont pay very well
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-16 13:20 PDT
Current Employee – been working at Kohl's full-time
Pros – benefits no matter if you are full time or part time. flexible scheduling and availability. chance for some upward mobility.
Cons – Hours and schedule vary. Only closed 3 days out of the year. Must request time off more than 2 weeks in advance.
– I'm optimistic about the outlook for this company
2013-05-14 13:02 PDT
Former Employee – worked at Kohl's part-time for less than a year
Pros – Great Hours
Weekly pay
Great store policies for customers and employees
Cons – Store managers weren't friendly
MJM position can get very hectic
Yes, I would recommend this company to a friend
2013-05-14 13:38 PDT
3 people found this helpful
Former Employee – worked at Kohl's full-time for more than 7 years
Pros – great time at work, customers are fun, pay was awesome, turnover was off and on. Relationship with DM was weak. Awesome updated systems. Strong with process / operations management -
Cons – store recovery was challedging with payroll given. Reationship with DM was weak. overnighters and large resets - Merchandising for our store was challedging due to the size (we would get 1/2 of a new programs)
Advice to Senior Management – My experience prior to Kohls was with another big box retail that went through serveral changes. I consider my self a felxable and postive change manager. The "test pilot - SOTF" - suggestions- having a visit to the actual store from the team from corp. / regional champion / District and not a management known, would have cleared up many unanswered questions and given a true picture of commication such as "inform and prepared". Local manager was not able to give a response to question. Town Hall style / surveys from employee's would have / or could be a win - win. I left because the questions that we not answered, confusion of where to get payroll support to keep standards in place and as well as "just get the product out" on truck day, make the rack look good, no sizing time- product had to be touched 3 times plus- to get right. My store manager was not a merchant, he was a operator. I felt my voice was unheard. I had no supported on the merchant side of the business. I had a number of customers appoarch me and asked what was going on, why, the store is not the same and you can feel it when you walk in. That was embarassing. I did commuicate to my store manager, I would of thought there would have be action. I gave up and was lost. I was frustated and realized I had no job satifaction. I did go shopping a few months after and I saw that there was oppertunies that were there when I left. It's an insult to me that I saw incomplete tasks that were called out by upper and regional management( kplanner-updates-keeping recovery up) and signing-clean- size oppertunites. It was a slap in the face. Maybe I was a target. I miss my customers and knowing my realtionship, they miss me. I can see some not shopping as much. I walk away from alot of money and benifits.
Yes, I would recommend this company to a friend
2013-04-19 06:46 PDT
Former Employee – worked at Kohl's full-time for more than 3 years
Pros – I worked in the call center and started as a regular associate on the phones all day. In 9 months I was promoted to Team Lead. They do a great job of recognizing employees and creating fun monthly incentives. If you do your job well and have a great attitude you will be promoted quickly!
Cons – Nights and weekends are tough, especially because when you get promoted, you're at the bottom of that level's totem pole. If you were the big fish previously working 8a-4p when you get promoted you will be forced to go back to nights, even if you've been with the company a total of 5 years and someone else on your level has only been there for 2 years. Other than that, I loved Kohl's!
Advice to Senior Management – Give shifts based on time with company, not time in role.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-10 10:42 PDT
Former Employee – worked at Kohl's full-time for more than 3 years
Pros – We had our own cafa full of whatever you want to eat. They gave us free stuff we can use alll the time. We were always in meetings that were fun and engaging. We were able to grade our managers. We were able to be cross trained for other departments if they needed help and that was considered overtime. If you work during the holidays, the managers would come around with breakfast, lunch and dinner. Work life balance was awesome as well.
Cons – How they promoted people was bias.
Advice to Senior Management – Start promoting within the company more. People love to feel like they can grow with a company no matter what department they are in.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-08 04:32 PDT
Former Employee – worked at Kohl's
Pros – fun to work with. Management great.
Cons – Lots of projects, never enough time. Poor raises.
Advice to Senior Management – Pay your employees better.
2013-05-09 19:46 PDT
Former Employee – worked at Kohl's part-time for more than 7 years
Pros – Good work/life balance. Always worked around my busy schedule. They were quick to promote when I exceeded expectations.
Cons – Open later than most other retail stores. Only closed for Thanksgiving and Christmas.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 12:39 PDT
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