Kohl's Reviews

Updated April 24, 2015
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3.1
2,864 Reviews
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Recommend to a friend
Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,200 Ratings

Pros
  • Encouraging work life balance but this can depend on the team you are on (in 86 reviews)

  • The employee discount was nice but it didn't make up for anything else (in 188 reviews)

Cons
  • There is no work life balance as much as they would like you to believe there is (in 103 reviews)

  • Minimum wage is also not enough to be paid for what you deal with (in 120 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Positive Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POS Sales Associate in Franklin, TN
    Former Employee - POS Sales Associate in Franklin, TN

    I worked at Kohl's (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours. Positive, quick paced environment. The job could be allot of fun when your working with people that you like.

    Cons

    Not enough pay for the work that you do. The company puts a almost unattainable goal for selling there in store credit card.

    Advice to Management

    Put less of an emphases on your associates to pitch the Kohls card, and put more of an emphases on providing an enjoyable conversation based transaction.

  2. Growing company focused on work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiting in Menomonee Falls, WI
    Former Employee - Recruiting in Menomonee Falls, WI

    I worked at Kohl's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Increased focus on work/life balance, competitive opportunities, great teams working collaboratively, leadership team has their future visions open and accessible to the employees.

    Cons

    I had a great experience with no negative feedback.

  3. great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people, benefits others places don't offer

    Cons

    13 call offs after 90 days

    Advice to Management

    Vacation time to part time employees

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Seasonal employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I liked how easy it was while working there. Pretty lad back.

    Cons

    Some of the management shouldnt be in the positions that they are in currently.

    Advice to Management

    Get some actual store managers that know what they are doing while on the job.

  6. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Lansing, MI
    Current Employee - Assistant Manager in Lansing, MI

    I have been working at Kohl's full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The pay and benefits are excellent. Vacation time is the best I've seen compared to other companies both in retail and outside of retail. The people I work with are amazing, but that obviously varies from store to store.

    Cons

    Upper management is very disconnected from what a typical day looks like, so that can lead to unrealistic expectations. This is something that will be experienced at any large company with a central headquarters and employees out in the field. Work/life balance can be hard at times, especially with late closes, working holidays. etc.

    Advice to Management

    If you are a member of upper management and you've never worked in a Kohl's store before, take time to do this before setting expectations.

  7. AA Area Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AA Area Supervisor in Oxford, AL
    Current Employee - AA Area Supervisor in Oxford, AL

    I have been working at Kohl's full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment. Wonderful leadership and teams. Associate empowered to make decisions to address issues involving customers to make everyone's job easier.

    Cons

    Lack of upward mobility due to restructuring of the executive positions. This makes any chance of moving up in the company extremely difficult if you're not able to move.

    Advice to Management

    The only advice I would have to management would be to remember that as kohls associates our priority is the customer which may get in the way of our lists and tasks.

  8. Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly environment. Work with a wide range of ages of people. Good part time job, decent pay for a second job or a student in college.

    Cons

    Wouldn't always get a break for 6 hours at a time. I would work in customer service alone and would have to call for backup. The store manager who used to work there was not the friendliest.

  9. Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good hours, fun environment

    Cons

    Low pay, no room for advancement

  10. Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in South Sarasota, FL
    Current Employee - Customer Service Representative in South Sarasota, FL

    I have been working at Kohl's part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great customers, great co-workers, great products, great deals, fun discount savings plans

    Cons

    part-time, limited ability to "move up", hours are "retail"

    Advice to Management

    For the District level management, don't micro manage unless it's obviously needed. If it's a great store, find out why.

  11. Shoe Department Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shoe Department Specialist in Olean, NY
    Current Employee - Shoe Department Specialist in Olean, NY

    I have been working at Kohl's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent management that encourages you to want to be a better employee.
    Various events endorsed by Kohl's to help the community.
    Excellent co-workers with great customer service skills.

    Cons

    Hours are never really predictable, but that's generally how it is with most retailers.

    Advice to Management

    Keep up the excellent work that you do. I've never been more satisfied with a job than I am with Kohl's.

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