Kohl's Reviews

Updated July 1, 2015
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3.2
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Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
1,266 Ratings

Pros
  • I had a great SM who really valued work/life balance (in 86 reviews)

  • Employee discount is a great benefit (in 188 reviews)

Cons
  • The work-life balance is none existence (in 103 reviews)

  • s a good thing that the minimum wage for my State is (in 120 reviews)

More Pros and Cons

3,113 Employee Reviews

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  1. Featured Review

    Helpful (6)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to work in many different areas, they bring or make food, everyone is friendly and it just feels like family.

    Cons

    There are days when you will have the rudest customers and they will try to ruin your mood and bring you down with them. Don't let them, just kill them with kindness, it really makes them mad then but you feel awesome because you done your job.

    Advice to Management

    I have the best manager ever and she actually talks to all of her employees like we're all family


  2. Not as bad as it seems

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    I was fortunate to have a great store manager, but operations really takes a toll on your body, especially during the holiday/Black Friday season

    Cons

    Too much office politics, having to tell people mid-shift that they can only work four hours when we're already short-staffed, general incompetence from senior management


  3. Helpful (1)

    Good job, enjoyable, but low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Team Associate in Lexington Park, MD
    Former Employee - Freight Team Associate in Lexington Park, MD

    I worked at Kohl's part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I absolutely loved working at Kohl's. The atmosphere was always super positive, and it worked well with my working styles (tasks laid out, and can always ask questions). A real team spirit with the core team.

    Cons

    The pay is poor, a lot of workers are just there to pay the bills, and management doesn't always listen to what you have to say. Also, simply because of the number of people and because people tend to stay, it is near impossible to move up. Many people with fewer hours get left out of team activities.

    Advice to Management

    Listen to employees, make the steps to move up Explicit, remain positive, and always say Yes.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Sales Associate

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    The management team was amazing, including my co-workers! Everyone came to work with a smile on their face excited to get the day started.

    Cons

    I honestly cannot think of one con. Kohl's was my first job and I really couldn't have asked for a better time to learn and grow!


  6. Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Paid time off for part timers
    Lots of recognition for hard work

    Cons

    Lots of pressure to perform from management, especially in terms of credit


  7. Sales Associate

    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's

    Pros

    Great work environment and many benefits

    Cons

    you are only able to work 26 hours and not able to pass it at all


  8. Helpful (1)

    Great place to be...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Kohl's full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Kohl's understands its customers as well as its associates. They work hard to provide employment opportunities that mesh well with hectic home lives. They generally provide good feedback on how well you are doing and where improvements can be made. They are responsive to employee needs and work hard to meet them.

    Cons

    Technology seems to lack behind the competition. Although they try to push forward with the newest "gadget" they typically launch poorly and must have months of bugs worked out before the tool is usable.

    Advice to Management

    Keep doing what your doing. Be careful not to alienate our part -time staffs as we work through the necessary restructuring of staff.


  9. POS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - POS
    Current Employee - POS

    I have been working at Kohl's (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun working enviornment and great benefits

    Cons

    Cranky customers and low pay


  10. Customer service associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miramar, FL
    Current Employee - Anonymous Employee in Miramar, FL

    I have been working at Kohl's part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good environment to work in.

    Cons

    Part time workers hours fluctuate heavily, when its busy you'll have 30-40 hours easily, when it's not you may end up with 5 or 10


  11. Kohl's IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Menomonee Falls, WI
    Current Employee - Anonymous Employee in Menomonee Falls, WI

    I have been working at Kohl's full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Good pay
    - Good benefits
    - Easy to switch positions when you are ready to try something new
    - Good career path to both technical and to management
    - Opportunity to pick up new technical skills
    - Very nice facility
    - Total hours reasonable (offshore teams make that possible)
    - Decent training budget

    Cons

    - Fast paced environment. You will need to be able to multi-task.
    - Some projects could benefit from better planning.



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