Kohl's Reviews

Updated October 24, 2014
Updated October 24, 2014
2,273 Reviews
3.1
2,273 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
989 Ratings

Review Highlights

Pros
  • Encouraging work life balance but this can depend on the team you are on (in 84 reviews)

  • The employee discount was nice but it didn't make up for anything else (in 179 reviews)


Cons
  • There is no work life balance as much as they would like you to believe there is (in 99 reviews)

  • Kohl's is essentially a credit card company which also happens to sell clothing (in 110 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a great experience to work at Kohl's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Shoe Associate in Tinley Park, IL
    Current Employee - Seasonal Shoe Associate in Tinley Park, IL

    I have been working at Kohl's as a contractor (less than an year)

    Pros

    One gets to engage with the customers and have fun getting the work done in a fast pace environment.

    Cons

    When one is working a seasonal position, he or she may not get a chance to get a part time regular position.

    Advice to ManagementAdvice

    Try to offer the seasonal employees regular part-time employment after the season if over.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kohl's

    Pros

    The best part of my job were the people I worked with and the friendships that have lasted over the years.

    Cons

    I worked here for 4 years as a cashier and always seem to be going through the transition of a manager. Probably had 9 different managers over the course of my time there.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Your Job is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Supervisor in Nashville, TN
    Current Employee - Area Supervisor in Nashville, TN

    I have been working at Kohl's full-time

    Pros

    We are asked to do our best....if you do it...no worries. We know our schedule 2 weeks out so it makes it easy to schedule around your personal life. Very friendly environment, something a little different happens everyday. Employee discount is a great benefit.

    Cons

    I do feel that corporate does not allow enough hours for certain stores for heavier sales days/truck days. There is not any room in the schedule for someone to call out. So if that happens it does make it difficult to complete all task for that day. However, management does know this and just ask everyone to pull together and help. Again, the job is what you make it. Starting salary is way to low to obtain & retain quality part time help.

    Advice to ManagementAdvice

    Be more understanding with the seasoned employees an their needs. They have been the ones that have stuck it out and been there through all the new hires and watched them come and go. Celebrate them sometime with a special pick your perfect schedule week. If done in advance this could be worked out....and what a motivator!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Kohl's full-time (more than 5 years)

    Pros

    Good people , training and happy environment

    Cons

    the hours are not easy

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It is a fast paced and exciting atmosphere for retail lovers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Store Management in Arvada, CO
    Current Employee - Executive Store Management in Arvada, CO

    I have been working at Kohl's full-time (less than an year)

    Pros

    Very flexible with scheduling hours, the management team will work with you based on individuals needs. Exciting atmosphere with many people willing to help if you are having a problem.

    Cons

    Promotions are not very quick and are very competitive in my opinion. It often does not go to the best worker, it is based mainly upon how nice they are to management.

    Advice to ManagementAdvice

    Listen to your associates more and offer more incentives that can be implemented immediately.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Fairfax, VA
    Current Employee - Cashier in Fairfax, VA

    I have been working at Kohl's part-time (less than an year)

    Pros

    Great working experience, great co-workers (varies on your personality), I'm having fun interacting with customers and making them save a bunch on what they purchase, fun job (for me at least). The managers are really nice and helpful and basically can take your breaks (not lunch) whenever as long there is someone else in your department. The computer for the cashier is really simple and easy to understand once you're taught

    Cons

    I guess some strict managers, definitely not fond of most of the dress codes, but that's what happens when you work; so not a big deal.

    Advice to ManagementAdvice

    I guess they can also help train their new associates than other co-workers, because it would help if the help is coming from them, so we know what they expect from us

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Strongsville, OH
    Former Employee - Sales Associate/Cashier in Strongsville, OH

    I worked at Kohl's part-time (less than an year)

    Pros

    Kohl's fosters an environment in which you, as a sales associate, are able to truly help the customer. All the other associates were very pleasant and helpful. I came on during the summer, a traditionally slow period in fashion retail, but I was afforded many hours (approximately 20-30 a week). Though the employee discount is only 15% you are able to add any additional sales (like the 15/20/30% deal they have every month) for a higher total percentage off the merchandise. You do receive paid training, and the job is fairly straightforward.

    Cons

    It is sometimes frustrating to push the Kohl's Charge. Though it is a handsome deal, I do not like to push. The policy is that you should ask each customer without a Charge to open one at least three times during the transaction.

    Additionally, I was between my first and second year at university when I was hired. The managers expected me to come back and work every weekend while I was living on campus an hour away. When I tried to quit, the management claimed misunderstanding and decided to keep my on anyway. However, they never scheduled me again, so I e-mailed the store manager that she might as well terminate me.

    Advice to ManagementAdvice

    My store, at least, was fairly well run.

    Recommends
    No opinion of CEO
  9.  

    Generally good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate
    Former Employee - Sales Floor Associate

    I worked at Kohl's part-time (more than an year)

    Pros

    They have large discounts once in a while, not micromanaged.

    Cons

    Compensation very low, benefits, not allowed to wear tennis shoes but on your feet all day, benefits not great

    Advice to ManagementAdvice

    I would suggest making the store more team-oriented.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great environment, no communication with management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asdociate in Peoria, AZ
    Current Employee - Asdociate in Peoria, AZ

    I have been working at Kohl's part-time (more than 3 years)

    Pros

    The environment of the work associates is great. Management is great as well. The shopping perks.

    Cons

    No health benefits for part-time. Majority of time management does not communicate well.

    Advice to ManagementAdvice

    Have a better way to communicate daily/weekly plans & goals.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Irvine, CA
    Former Employee - Customer Service Associate in Irvine, CA

    I worked at Kohl's part-time (more than an year)

    Pros

    Hands on mgmt. Positive environment.

    Cons

    Retail hours can be challenging.

    Advice to ManagementAdvice

    Pay table could use another evaluation.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Kohl's? Share Your Experiences

Kohl's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.